Many Toshiba computers/tablets come with the factory software recovery image stored in a special (hidden) area on the hard disk. From this special hidden system recovery image, you can restore your computer to its factory-fresh software condition by following these steps:
- Make sure the device is turned off ("Shut-down" from the Windows Start menu)
- Remove any peripherals such an external mouse, keyboard, monitor, USB flash drive etc.
- Make sure the AC Adapter is plugged in and working.
- Press and hold down the 0 (zero) key on the keyboard while powering on the computer/tablet. Release it when the recovery warning screen appears.
- If the recovery process offers a choice of Operating Systems, select the appropriate one for you.
- A warning screen appears, stating that when the recovery is executed all data will be deleted and rewritten.
- Click Yes to continue.
- When the Toshiba Recovery Wizard opens select "Recovery of Factory Software" or the appropriate option for your needs.
- Continue to follow the directions restarting as necessary.
For devices equipped with Windows 8, 8.1 and Windows 10 "
Reset" returns your device to its out-of-box, factory default conditions (removes your personal files and apps as well reset all settings to defaults) similar to a “System Recovery.”
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