System Security - new hijack this info & malwarebytes info

Hello.
This looks okay now, how are things for you?

Seems to be working OK. I did get an error message on start-up (I'll have to see exactly what it was. Some missing file or something.) But I don't think it is anything serious.

Everything else seems fine. I'll re-boot and see if that message is still there.

I really appreciate all of your help!!

On start-up I get an error message. It is a RUNDLL message.

error loading C:\docume~1\Torrie\locals~1\temp\tmpb16.tmp

The specified module cannot be found.



when I click on OK, the message goes away, and everything seems to work fine.

Please post a new Hijack This log.

Here is the new hijack this file.


Logfile of HijackThis v1.99.1
Scan saved at 7:40:36 PM, on 7/13/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Palm\hotsync.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\hijack this\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070504
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070504
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: (no name) - {D76AB2A1-00F3-42BD-F434-00BBC39C8953} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PowerMgr] "C:\WINDOWS\system32\Rundll32.exe" "C:\DOCUME~1\Torrie\LOCALS~1\Temp\tmpB16.tmp",Init
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\hotsync.exe
O4 - Startup: orgpro.lnk = C:\Program Files\Organizer Pro\Atw.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Microsoft Office\Office\MSOFFICE.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Software Updater (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

Done,

Thank you guys so much!

I'll have to post a new hijack this file this evening. The computer locked up twice last night while on the internet. It beeped once, then everything locked up. I could not move the mouse, and the computer did not respond to ctrl-alt-del.

I had to shut it off and re-boot. I will post a new hijack this to see if anything stands out.

Here is the latest hijack this file. I am having trouble with the computer locking up while on the internet. It locks up every time my wife is on Facebook. (other sites as well) And she said that the search engines (yahoo and google) will not search. the computer looks as though it is searching, then it says it is done, but nothing comes up.

But the main problem is the freezing of the computer. The only way to thaw it is to power down, then power back up.



Logfile of HijackThis v1.99.1
Scan saved at 7:19:53 PM, on 7/15/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\Office\MSOFFICE.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Palm\hotsync.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\hijack this\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070504
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070504
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\hotsync.exe
O4 - Startup: orgpro.lnk = C:\Program Files\Organizer Pro\Atw.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Microsoft Office\Office\MSOFFICE.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Software Updater (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

Hello.
This should help with the locking up hopefully.

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
  O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
  O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
  O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
  O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
  O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
  O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
  O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
  O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe"
  O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
  O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
  O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
  O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
  O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
  O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
  O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\hotsync.exe
  O4 - Startup: orgpro.lnk = C:\Program Files\Organizer Pro\Atw.exe
  O4 - Global Startup: Digital Line Detect.lnk = ?
  O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
  O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Microsoft Office\Office\MSOFFICE.EXE
  O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

Reboot normally.

Let me know if performance is any better now.

Thank You. Seems to be working fine.

Glad we could help

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck.

Thank you for all of this information. I will go through all of this and implement it.

The computer is still locking up occasionally while on the internet. I think that I will download the new version of Mozilla, and uninstall the version I have now. I'm wondering if it may have gotten corrupted during this process.

Thank you again for all of your help and suggestions.

OK,

So I've done the windows update, and removed Mozilla Firefox, thinking that might be the reason that the computer keeps lockling up.

As soon as I went to the Mozilla site, I get a message that "appears" to be from windows saying that I have what appears to be viruses. Then it tells me that I have 100 viruses, etc., and asks if I want to download some file. Again, it appears to be from windows. I ran Avira, and sure enough I had 4 viruses. I cleaned them up, the tried to go to mozilla again. Same message.

Latest Hijack this is included.


Logfile of HijackThis v1.99.1
Scan saved at 8:41:59 PM, on 7/17/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\hijack this\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070504
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070504
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Software Updater (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/cureit.exe

• Double-click the launch.exe or cureit.exe file and Allow to run the express scan
  
• This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  
• Once the short scan has finished, just let it cure whatever it finds...
  o Now, go to Settings >> Change Settings
  o Go to Actions tab >> under Objects section, change the settings to below
  Infected objects - Cure
  Incurable objects - Report
  Suspicious objects - Report
  o Don't change any other settings
  
• Start the scan again. This time, choose Complete Scan
  
• Click the green arrow button at the right, and the scan will start.
  
• After the scan finished, click Select all
  
• Click on Cure and choose Report incurable (means take no actions.. Don't "move", or "rename" or "delete")
  
• When the scan has finished, in the menu, click File and choose Save report list
  
• Save the report to your Desktop. The report will be called DrWeb.csv
  
• Post DrWeb.csv in your next reply (Open it as Notepad).. Do NOT reboot the computer yet..
  

Download ATF Cleaner

• Double-click ATF-Cleaner.exe to run the program.
  
• Click Select All found at the bottom of the list.
  
• Click the Empty Selected button.
  

If you use Firefox browser, do this also:

• Click Firefox at the top and choose Select All from the list.
  
• Click the Empty Selected button.
  
• NOTE : If you would like to keep your saved passwords, please click No at the prompt.
  

If you use Opera browser, do this also:

• Click Opera at the top and choose Select All from the list.
  
• Click the Empty Selected button.
  
• NOTE : If you would like to keep your saved passwords, please click No at the prompt.
  

Click Exit on the Main menu to close the program.

CouponPrinter(2).exe\data012;C:\Documents and Settings\Torrie\Desktop\CouponPrinter(2).exe;Adware.Coupons.34;;
CouponPrinter(2).exe\data013;C:\Documents and Settings\Torrie\Desktop\CouponPrinter(2).exe;Adware.Coupons.34;;
CouponPrinter(2).exe\data015;C:\Documents and Settings\Torrie\Desktop\CouponPrinter(2).exe;Adware.Coupons.34;;
CouponPrinter(2).exe\data016;C:\Documents and Settings\Torrie\Desktop\CouponPrinter(2).exe;Adware.Coupons.34;;
CouponPrinter(2).exe;C:\Documents and Settings\Torrie\Desktop;Container contains infected objects;Moved.;
CouponPrinter.exe\data012;C:\Documents and Settings\Torrie\Desktop\CouponPrinter.exe;Adware.Coupons.34;;
CouponPrinter.exe\data013;C:\Documents and Settings\Torrie\Desktop\CouponPrinter.exe;Adware.Coupons.34;;
CouponPrinter.exe\data015;C:\Documents and Settings\Torrie\Desktop\CouponPrinter.exe;Adware.Coupons.34;;
CouponPrinter.exe\data016;C:\Documents and Settings\Torrie\Desktop\CouponPrinter.exe;Adware.Coupons.34;;
CouponPrinter.exe;C:\Documents and Settings\Torrie\Desktop;Container contains infected objects;Moved.;
npCouponPrinter.dll;C:\Program Files\Mozilla Firefox\plugins;Adware.Coupons.34;;
CouponPrinter.ocx;C:\WINDOWS;Adware.Coupons.34;;
UACuenxsjeahrwrdxisc.dll;C:\WINDOWS\system32;Trojan.Packed.365;Incurable.;
UACumlijebybavfsfpbk.dll;C:\WINDOWS\system32;BackDoor.Tdss.49;Deleted.;
UACybrkjdupdetyufojt.dll;C:\WINDOWS\system32;BackDoor.Tdss.105;Deleted.;
UAC6feb.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.49;Deleted.;
UAC7152.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.105;Deleted.;

Adaware log file.

Logfile created: 7/18/2009 1:1:35
Lavasoft Ad-Aware version: 8.0.7
Extended engine version: 8.1
User performing scan: Torrie

*********************** Definitions database information ***********************
Lavasoft definition file: 149.7
Extended engine definition file: 8.1

******************************** Scan results: *********************************
Scan profile name: Full Scan (ID: full)
Objects scanned: 150199
Objects detected: 6


Type Detected
==========================
Processes.......: 1
Registry entries: 0
Hostfile entries: 0
Files...........: 5
Folders.........: 0
LSPs............: 0
Cookies.........: 0
Browser hijacks.: 0
MRU objects.....: 0



Removed items:
Description: C:\WINDOWS\CouponPrinter.ocx Family Name: Win32.Adware.BHO Clean status: Success Item ID: 766344 Family ID: 61
Description: C:\Program Files\Conference\Conference.key Family Name: Win32.TrojanPWS.OnlineGames Clean status: Success Item ID: 436448 Family ID: 1053

Quarantined items:
Description: \\?\globalroot\systemroot\system32\uacuenxsjeahrwrdxisc.dll Family Name: Win32.Trojan.Tdss Clean status: Reboot required Item ID: 942777 Family ID: 5401
Description: C:\WINDOWS\system32\UACuenxsjeahrwrdxisc.dll Family Name: Win32.Trojan.Tdss Clean status: Reboot required Item ID: 942777 Family ID: 5401
Description: C:\i386\mfc70u.dll Family Name: Win32.TrojanDropper.Delf Clean status: Success Item ID: 1238256 Family ID: 1385
Description: C:\WINDOWS\system32\mfc70u.dll Family Name: Win32.TrojanDropper.Delf Clean status: Success Item ID: 1238256 Family ID: 1385

Scan and cleaning complete: Finished correctly after 1779 seconds

*********************************** Settings ***********************************

Scan profile:
ID: full, enabled:1, value: Full Scan
ID: scancriticalareas, enabled:1, value: true
ID: scanrunningapps, enabled:1, value: true
ID: scanregistry, enabled:1, value: true
ID: scanlsp, enabled:1, value: true
ID: scanads, enabled:1, value: true
ID: scanhostsfile, enabled:1, value: true
ID: scanmru, enabled:1, value: true
ID: scanbrowserhijacks, enabled:1, value: true
ID: scantrackingcookies, enabled:1, value: true
ID: closebrowsers, enabled:1, value: false
ID: folderstoscan, enabled:1, value: C:\
ID: usespywareheuristics, enabled:1, value: true
ID: extendedengine, enabled:0, value: true
ID: useheuristics, enabled:0, value: true
ID: heuristicslevel, enabled:0, value: mild, domain: medium,mild,strict
ID: filescanningoptions, enabled:1
ID: scanrootkits, enabled:1, value: true
ID: archives, enabled:1, value: true
ID: onlyexecutables, enabled:1, value: false
ID: skiplargerthan, enabled:1, value: 20480

Scan global:
ID: global, enabled:1
ID: addtocontextmenu, enabled:1, value: true
ID: playsoundoninfection, enabled:1, value: false
ID: soundfile, enabled:0, value: *to be filled in automatically*\alert.wav

Scheduled scan settings:


Update settings:
ID: updates, enabled:1
ID: launchthreatworksafterscan, enabled:1, value: normal, domain: normal,off,silently
ID: softwareupdates, enabled:1, value: downloadandinstall, domain: dontcheck,downloadandinstall
ID: licenseandinfo, enabled:1, value: downloadandinstall, domain: dontcheck,downloadandinstall
ID: schedules, enabled:1, value: true
ID: updatedaily, enabled:1, value: Daily
ID: time, enabled:1, value: Sat Jul 18 00:10:00 2009
ID: frequency, enabled:1, value: daily, domain: daily,monthly,once,systemstart,weekly
ID: weekdays, enabled:1
ID: monday, enabled:1, value: false
ID: tuesday, enabled:1, value: false
ID: wednesday, enabled:1, value: false
ID: thursday, enabled:1, value: false
ID: friday, enabled:1, value: false
ID: saturday, enabled:1, value: false
ID: sunday, enabled:1, value: false
ID: monthly, enabled:1, value: 1, minvalue: 1, maxvalue: 31
ID: scanprofile, enabled:1, value:
ID: auto_deal_with_infections, enabled:1, value: false
ID: updateweekly, enabled:1, value: Weekly
ID: time, enabled:1, value: Sat Jul 18 00:10:00 2009
ID: frequency, enabled:1, value: weekly, domain: daily,monthly,once,systemstart,weekly
ID: weekdays, enabled:1
ID: monday, enabled:1, value: true
ID: tuesday, enabled:1, value: false
ID: wednesday, enabled:1, value: false
ID: thursday, enabled:1, value: false
ID: friday, enabled:1, value: false
ID: saturday, enabled:1, value: true
ID: sunday, enabled:1, value: false
ID: monthly, enabled:1, value: 1, minvalue: 1, maxvalue: 31
ID: scanprofile, enabled:1, value:
ID: auto_deal_with_infections, enabled:1, value: false

Appearance settings:
ID: appearance, enabled:1
ID: skin, enabled:1, value: default.egl, reglocation: HKEY_LOCAL_MACHINE\SOFTWARE\Lavasoft\Ad-Aware\Resource
ID: showtrayicon, enabled:1, value: true
ID: language, enabled:1, value: en, reglocation: HKEY_LOCAL_MACHINE\SOFTWARE\Lavasoft\Ad-Aware\Language

Realtime protection settings:
ID: realtime, enabled:1
ID: processprotection, enabled:1, value: true
ID: registryprotection, enabled:0, value: true
ID: networkprotection, enabled:0, value: true
ID: usespywareheuristics, enabled:0, value: true
ID: extendedengine, enabled:0, value: true
ID: useheuristics, enabled:0, value: true
ID: heuristicslevel, enabled:0, value: strict, domain: medium,mild,strict
ID: infomessages, enabled:1, value: onlyimportant, domain: display,dontnotify,onlyimportant


****************************** System information ******************************
Computer name: D78TPXC1
Processor name: Genuine Intel(R) CPU T2080 @ 1.73GHz
Processor identifier: x86 Family 6 Model 14 Stepping 12
Raw info: processorarchitecture 0, processortype 586, processorlevel 6, processor revision 3596, number of processors 2
Physical memory available: 570388480 bytes
Physical memory total: 1072029696 bytes
Virtual memory available: 2054230016 bytes
Virtual memory total: 2147352576 bytes
Memory load: 46%
Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Windows startup mode:

Running processes:
PID: 776 name: \SystemRoot\System32\smss.exe owner: SYSTEM domain: NT AUTHORITY
PID: 840 name: \??\C:\WINDOWS\system32\csrss.exe owner: SYSTEM domain: NT AUTHORITY
PID: 864 name: \??\C:\WINDOWS\system32\winlogon.exe owner: SYSTEM domain: NT AUTHORITY
PID: 912 name: C:\WINDOWS\system32\services.exe owner: SYSTEM domain: NT AUTHORITY
PID: 924 name: C:\WINDOWS\system32\lsass.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1124 name: C:\WINDOWS\system32\svchost.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1236 name: C:\WINDOWS\system32\svchost.exe owner: NETWORK SERVICE domain: NT AUTHORITY
PID: 1308 name: C:\WINDOWS\System32\svchost.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1436 name: C:\WINDOWS\system32\svchost.exe owner: NETWORK SERVICE domain: NT AUTHORITY
PID: 1464 name: C:\WINDOWS\system32\svchost.exe owner: LOCAL SERVICE domain: NT AUTHORITY
PID: 1584 name: C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1720 name: C:\WINDOWS\system32\spoolsv.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1808 name: C:\Program Files\Avira\AntiVir Desktop\sched.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1856 name: C:\WINDOWS\system32\svchost.exe owner: LOCAL SERVICE domain: NT AUTHORITY
PID: 1920 name: C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1988 name: C:\Program Files\Avira\AntiVir Desktop\avguard.exe owner: SYSTEM domain: NT AUTHORITY
PID: 244 name: C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe owner: SYSTEM domain: NT AUTHORITY
PID: 276 name: C:\Program Files\Bonjour\mDNSResponder.exe owner: SYSTEM domain: NT AUTHORITY
PID: 332 name: C:\WINDOWS\Explorer.EXE owner: Torrie domain: D78TPXC1
PID: 408 name: C:\WINDOWS\system32\nvsvc32.exe owner: SYSTEM domain: NT AUTHORITY
PID: 544 name: C:\WINDOWS\system32\svchost.exe owner: SYSTEM domain: NT AUTHORITY
PID: 596 name: C:\WINDOWS\System32\WLTRYSVC.EXE owner: SYSTEM domain: NT AUTHORITY
PID: 668 name: C:\WINDOWS\System32\bcmwltry.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1560 name: C:\WINDOWS\system32\rundll32.exe owner: Torrie domain: D78TPXC1
PID: 1568 name: C:\WINDOWS\system32\WLTRAY.exe owner: Torrie domain: D78TPXC1
PID: 1620 name: C:\Program Files\Dell\QuickSet\quickset.exe owner: Torrie domain: D78TPXC1
PID: 1624 name: C:\Program Files\Synaptics\SynTP\SynTPEnh.exe owner: Torrie domain: D78TPXC1
PID: 1684 name: C:\Program Files\Avira\AntiVir Desktop\avgnt.exe owner: Torrie domain: D78TPXC1
PID: 1792 name: C:\Program Files\NetWaiting\netWaiting.exe owner: Torrie domain: D78TPXC1
PID: 968 name: C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe owner: Torrie domain: D78TPXC1
PID: 1764 name: C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe owner: Torrie domain: D78TPXC1
PID: 400 name: C:\WINDOWS\system32\wbem\wmiprvse.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1504 name: C:\WINDOWS\system32\wbem\unsecapp.exe owner: SYSTEM domain: NT AUTHORITY
PID: 2076 name: C:\WINDOWS\System32\alg.exe owner: LOCAL SERVICE domain: NT AUTHORITY
PID: 3488 name: C:\WINDOWS\System32\svchost.exe owner: SYSTEM domain: NT AUTHORITY
PID: 3720 name: C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe owner: Torrie domain: D78TPXC1
PID: 2700 name: C:\WINDOWS\system32\wuauclt.exe owner: Torrie domain: D78TPXC1
PID: 4084 name: C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe owner: Torrie domain: D78TPXC1

Startup items:
Name: {438755C2-A8BA-11D1-B96B-00A0C90312E1}
imagepath: Browseui preloader
Name: {8C7461EF-2B13-11d2-BE35-3078302C2030}
imagepath: Component Categories cache daemon
Name: {D76AB2A1-00F3-42BD-F434-00BBC39C8953}
imagepath: rtasgvfu76ew8ndkfno94
Name: PostBootReminder
imagepath: {7849596a-48ea-486e-8937-a2a3009f31a9}
Name: CDBurn
imagepath: {fbeb8a05-beee-4442-804e-409d6c4515e9}
Name: WebCheck
imagepath: {E6FB5E20-DE35-11CF-9C87-00AA005127ED}
Name: SysTray
imagepath: {35CEC8A3-2BE6-11D2-8773-92E220524153}
Name: NvCplDaemon
imagepath: RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
Name: nwiz
imagepath: nwiz.exe /installquiet
Name: NVHotkey
imagepath: rundll32.exe nvHotkey.dll,Start
Name: Broadcom Wireless Manager UI
imagepath: C:\WINDOWS\system32\WLTRAY.exe
Name: Dell QuickSet
imagepath: C:\Program Files\Dell\QuickSet\quickset.exe
Name: SynTPEnh
imagepath: C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
Name: avgnt
imagepath: "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
Name: Malwarebytes Anti-Malware (reboot)
imagepath: "C:\Program Files\Malwarebytes' Anti-Malware\winlogin.exe" /runcleanupscript
Name:
imagepath: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\desktop.ini
Name:
imagepath: C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\Startup\desktop.ini

Bootexecute items:
Name:
imagepath: autocheck autochk *
Name:
imagepath: lsdelete

Running services:
Name: AdobeActiveFileMonitor4.0
displayname: Adobe Active File Monitor V4
Name: ALG
displayname: Application Layer Gateway Service
Name: AntiVirSchedulerService
displayname: Avira AntiVir Scheduler
Name: AntiVirService
displayname: Avira AntiVir Guard
Name: Apple Mobile Device
displayname: Apple Mobile Device
Name: AudioSrv
displayname: Windows Audio
Name: Bonjour Service
displayname: Bonjour Service
Name: Browser
displayname: Computer Browser
Name: CryptSvc
displayname: Cryptographic Services
Name: DcomLaunch
displayname: DCOM Server Process Launcher
Name: Dhcp
displayname: DHCP Client
Name: Dnscache
displayname: DNS Client
Name: ERSvc
displayname: Error Reporting Service
Name: Eventlog
displayname: Event Log
Name: EventSystem
displayname: COM+ Event System
Name: helpsvc
displayname: Help and Support
Name: HidServ
displayname: Human Interface Device Access
Name: HTTPFilter
displayname: HTTP SSL
Name: lanmanserver
displayname: Server
Name: lanmanworkstation
displayname: Workstation
Name: Lavasoft Ad-Aware Service
displayname: Lavasoft Ad-Aware Service
Name: LmHosts
displayname: TCP/IP NetBIOS Helper
Name: Netman
displayname: Network Connections
Name: Nla
displayname: Network Location Awareness (NLA)
Name: NVSvc
displayname: NVIDIA Display Driver Service
Name: PlugPlay
displayname: Plug and Play
Name: PolicyAgent
displayname: IPSEC Services
Name: ProtectedStorage
displayname: Protected Storage
Name: RasMan
displayname: Remote Access Connection Manager
Name: RpcSs
displayname: Remote Procedure Call (RPC)
Name: SamSs
displayname: Security Accounts Manager
Name: Schedule
displayname: Task Scheduler
Name: seclogon
displayname: Secondary Logon
Name: SENS
displayname: System Event Notification
Name: SharedAccess
displayname: Windows Firewall/Internet Connection Sharing (ICS)
Name: ShellHWDetection
displayname: Shell Hardware Detection
Name: Spooler
displayname: Print Spooler
Name: srservice
displayname: System Restore Service
Name: SSDPSRV
displayname: SSDP Discovery Service
Name: stisvc
displayname: Windows Image Acquisition (WIA)
Name: TapiSrv
displayname: Telephony
Name: TermService
displayname: Terminal Services
Name: Themes
displayname: Themes
Name: TrkWks
displayname: Distributed Link Tracking Client
Name: w32time
displayname: Windows Time
Name: WebClient
displayname: WebClient
Name: winmgmt
displayname: Windows Management Instrumentation
Name: wltrysvc
displayname: Dell Wireless WLAN Tray Service
Name: wuauserv
displayname: Automatic Updates

• Download combofix from here
  Link 1
  Link 2
  

1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to Combo-Fix as follows:





3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. We need to disable your local AV (Anti-virus) before running Combofix.

• See HERE for how to disable your AV.
  
• Double click on ComboFix.exe.
  
• Follow the prompts. NOTE:
  
• Allow combofix to run
  
• Post C:\combofix.txt back here.
  
  Note:
  Do not mouse click combofix's window whilst it's running. That may cause it to stall.