DSL & macafee problem

all of a sudden my internet has stopped working so contacted provider(AT&T), they sent tech, got lines checked n everything is ok, upgraded the modem but still no internet conection cannot load any pages already tried system restore but no luck, mean while Macafee keeps posting msg about not being able to update n so says 'compyter at risk',tried to do system scan with MacAfee but gets terminated so i think there is virus.Please help. If any more info is needed please write back. THANKS

Hi,

Please download OTL to your Desktop. (If you already have it downloaded, then just follow the instructions below).

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  
• Under the Custom Scan box paste this in
  
  %systemroot%\*. /mp /s
  %systemroot%\system32\*.dll /lockedfiles
  %systemroot%\system32\*.exe /lockedfiles
  %systemroot%\Tasks\*.job /lockedfiles
  %systemroot%\system32\drivers\*.sys /lockedfiles
  %systemroot%\System32\config\*.sav
  %systemroot%\system32\*.sys
  %systemroot%\system32\drivers\*.dll
  %systemroot%\system32\drivers\*.ini
  %systemroot%\system32\drivers\*.exe
  %SYSTEMDRIVE%\*.*
  %PROGRAMFILES%\*.
  %appdata%\*.*
  netsvcs
  msconfig
  safebootminimal
  safebootnetwork
  activex
  drivers32
  /md5start
  eventlog.dll
  scecli.dll
  netlogon.dll
  cngaudit.dll
  sceclt.dll
  ntelogon.dll
  logevent.dll
  iaStor.sys
  nvstor.sys
  atapi.sys
  IdeChnDr.sys
  viasraid.sys
  AGP440.sys
  vaxscsi.sys
  nvatabus.sys
  viamraid.sys
  nvata.sys
  nvgts.sys
  iastorv.sys
  ViPrt.sys
  eNetHook.dll
  ahcix86.sys
  KR10N.sys
  disk.sys
  nvstor32.sys
  ahcix86s.sys
  nvrd32.sys
  symmpi.sys
  adp3132.sys
  mv61xx.sys
  usbstor.sys
  /md5stop
  CREATERESTOREPOINT
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
  
  
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
  
  
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    
  • Please copy (Edit->Select All, Edit->Copy) and paste (Edit->Paste) the contents of these files, one at a time

Note: in the event that OTL fails to run, please use alternate download links to try again:

http://oldtimer.geekstogo.com/OTL.com
http://oldtimer.geekstogo.com/OTL.scr

attached is the scan report of OTL but with this i have to let u know that this computer is my friend's it was not responding to internet and Macafee was not responding either at his place but here at my home it is working fine so please tell me what it could be
OTL Extras logfile created on: 1/8/2011 2:28:49 PM - Run 1
OTL by OldTimer - Version 3.2.20.1 Folder = F:\
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

502.00 Mb Total Physical Memory | 247.00 Mb Available Physical Memory | 49.00% Memory free
1.00 Gb Paging File | 1.00 Gb Available in Paging File | 68.00% Paging File free
Paging file location(s): C:\pagefile.sys 756 1512 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 52.71 Gb Total Space | 34.25 Gb Free Space | 64.97% Space Free | Partition Type: NTFS
Drive D: | 18.61 Gb Total Space | 18.54 Gb Free Space | 99.66% Space Free | Partition Type: NTFS
Drive E: | 417.21 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS
Drive F: | 244.48 Mb Total Space | 242.78 Mb Free Space | 99.30% Space Free | Partition Type: FAT

Computer Name: D2JTJBB1 | User Name: edra | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]

[HKEY_CURRENT_USER\SOFTWARE\Classes\]
.html [@ = ChromeHTML] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
htmlfile [edit] -- Reg Error: Key error.
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 1
"FirewallDisableNotify" = 1
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe" = C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL -- (America Online, Inc.)
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" = C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL -- (America Online, Inc)
"C:\Program Files\America Online 9.0\waol.exe" = C:\Program Files\America Online 9.0\waol.exe:*:Enabled:AOL -- (America Online, Inc.)
"C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe:*:Enabled:hpofxm08.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe" = C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe:*:Enabled:hposfx08.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe" = C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe:*:Enabled:hpzwiz01.exe -- (Hewlett-Packard Co.)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe" = C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL -- (America Online, Inc.)
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" = C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL -- (America Online, Inc)
"C:\Program Files\America Online 9.0\waol.exe" = C:\Program Files\America Online 9.0\waol.exe:*:Enabled:AOL -- (America Online, Inc.)
"C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" = C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe:*:Enabled:Yahoo! Messenger -- (Yahoo! Inc.)
"C:\Program Files\Yahoo!\Messenger\YServer.exe" = C:\Program Files\Yahoo!\Messenger\YServer.exe:*:Enabled:Yahoo! FT Server -- (Yahoo! Inc.)
"C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe" = C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe:*:Enabled:McAfee Network Agent -- File not found
"C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe:*:Enabled:hpofxm08.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe" = C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe:*:Enabled:hposfx08.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe" = C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe:*:Enabled:hpzwiz01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" = C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe:*:Enabled:McAfee Shared Service Host -- (McAfee, Inc.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{03A7C57A-B2C8-409b-92E5-524A0DFD0DD3}" = Status
"{075473F5-846A-448B-BCB3-104AA1760205}" = Roxio RecordNow Data
"{087A66B8-1F0F-4a8d-A649-0CFE276AA7C0}" = WebReg
"{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}" = Microsoft Plus! Photo Story 2 LE
"{0EFE9337-4BA0-4982-9D24-1844318B92C9}" = GSP Sudoku
"{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}" = Roxio DLA
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1D14373E-7970-4F2F-A467-ACA4F0EA21E3}" = Google Earth
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{2EEA7AA4-C203-4b90-A34F-19FB7EF1C81C}" = BufferChm
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Sonic Update Manager
"{33BB4982-DC52-4886-A03B-F4C5C80BEE89}" = Windows Media Player 10
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{352310C3-E46B-42D3-8F32-54721FDD72D9}" = NetZeroInstallers
"{3700194C-C5DD-439A-BE06-A66960CA4C70}" = MSVCSetup
"{38DAE5F5-EC70-4aa5-801B-D11CA0A33B41}" = BPDSoftware
"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = NetWaiting
"{43CAC9A1-1993-4F65-9096-7C9AFC2BBF54}" = Dell CinePlayer
"{4667B940-BB01-428B-986E-A0CC46497BF7}" = ELIcon
"{47ECCB1F-2811-49C0-B6A7-26778639ABA0}" = 32 Bit HP CIO Components Installer
"{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}" = SolutionCenter
"{4D304678-738E-42a0-931A-2B022F49DEB8}" = TrayApp
"{4E7C28C7-D5DA-4E9F-A1CA-60490B54AE35}" = UnloadSupport
"{50AF9AC4-6E62-405A-A269-C02B70A21E64}" = 944plc32
"{548EEA8E-8299-497F-8057-811D2D7097DC}" = Dell Support 3.1
"{57F60D52-630B-43C5-BD20-176F5CD4EED6}" = bpd_scan
"{5809E7CF-4DCF-11D4-9875-00105ACE7734}" = Logitech MouseWare 9.79
"{5905F42D-3F5F-4916-ADA6-94A3646AEE76}" = Dell Driver Reset Tool
"{5B6BE547-21E2-49CA-B2E2-6A5F470593B1}" = Sonic Activation Module
"{62BD0AE0-4EB1-4BBB-8F43-B6400C8FEB2C}" = AOLIcon
"{63FF21C9-A810-464F-B60A-3111747B1A6D}" = GPBaseService2
"{676981B7-A2D9-49D0-9F4C-03018F131DA9}" = DocProc
"{681B698F-C997-42C3-B184-B489C6CA24C9}" = HPPhotoSmartDiscLabelContent1
"{6CC080F1-2E00-41D5-BE47-A3BC784E9DFB}" = BPDSoftware_Ini
"{6D5FCA42-1486-4E32-AFE8-1B7E2AA59D33}" = Digital Content Portal
"{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}" = Microsoft Plus! Digital Media Edition Installer
"{7148F0A8-6813-11D6-A77B-00B0D0142030}" = Java 2 Runtime Environment, SE v1.4.2_03
"{728278A1-0BB7-45E4-AC5E-91D7C0FD1EDE}" = EarthLink setup files
"{74F7662C-B1DB-489E-A8AC-07A06B24978B}" = Dell System Restore
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{7A3F0566-5E05-4919-9C98-456F6B5CF831}" = Get High Speed Internet!
"{7F142D56-3326-11D5-B229-002078017FBF}" = Modem Helper
"{800E784D-53E3-4948-B491-9E7FA5EACBDC}" = SmartWebPrinting
"{818ABC3C-635C-4651-8183-D0E9640B7DD1}" = HP Update
"{83C57C58-FDD7-4d86-BFCC-9D31CC4EFA71}" = 6500_E709n
"{83F793B5-8BBF-42FD-A8A6-868CB3E2AAEA}" = Intel(R) PROSet for Wired Connections
"{85D3CC30-8859-481A-9654-FD9B74310BEF}" = Musicmatch® Jukebox
"{86D4B82A-ABED-442A-BE86-96357B70F4FE}" = Ask Toolbar
"{87A9A9A9-FAB7-4224-9328-0FA2058C0FD5}" = Network
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8A708DD8-A5E6-11D4-A706-000629E95E20}" = Intel(R) Graphics Media Accelerator Driver
"{8A9B8148-DDD7-448F-BD6C-358386D32354}" = Corel Photo Album 6
"{900B1197-53F5-4F46-A882-2CFFFE2EEDCB}" = Logitech Desktop Messenger
"{9129B46A-51F0-431b-9838-DF7272F3204E}" = ProductContext
"{9CCCFD9C-248F-47FE-9496-1680E3E5C163}" = Scan
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A49F249F-0C91-497F-86DF-B2585E8E76B7}" = Microsoft Visual C++ 2005 Redistributable
"{A683A2C0-821C-486F-858C-FA634DB5E864}" = EducateU
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AB708C9B-97C8-4AC9-899B-DBF226AC9382}" = Roxio RecordNow Audio
"{AC0EE5B0-A8FB-4D0A-AF03-2EDC518F841B}" = Dell Media Experience
"{AC13BA3A-336B-45a4-B3FE-2D3058A7B533}" = Toolbox
"{AC76BA86-7AD7-1033-7B44-A91000000001}" = Adobe Reader 9.1.2
"{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}" = ABBYY FineReader 6.0 Sprint
"{AF19F291-F22F-4798-9662-525305AE9E48}" = WordPerfect Office 12
"{B0DF58A2-40DF-4465-AA56-38623EC9938C}" = Documentation & Support Launcher
"{B12665F4-4E93-4AB4-B7FC-37053B524629}" = Roxio RecordNow Copy
"{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1" = Spybot - Search & Destroy
"{B6884A07-0305-47AE-9969-8F26FADC17DE}" = Games, Music, & Photos Launcher
"{C29C1940-CB85-4F3B-906C-33FEE0E67103}" = DocMgr
"{C41F4616-44B6-4E8D-BFC7-4267862A2CE1}" = CinepPlayer 30 Update
"{C43326F5-F135-4551-8270-7F7ABA0462E1}" = HPProductAssistant
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{D2988E9B-C73F-422C-AD4B-A66EBE257120}" = MCU
"{D79113E7-274C-470B-BD46-01B10219DF6A}" = HPPhotosmartEssential
"{DE13432E-F0C1-4842-A5BA-CC997DA72A70}" = 6500_E709_eDocs
"{E42BD75A-FC23-4E3F-9F91-2658334C644F}" = Internet Service Offers Launcher
"{E646DCF0-5A68-11D5-B229-002078017FBF}" = Digital Line Detect
"{E93E5EF6-D361-481E-849D-F16EF5C78EBC}" = Musicmatch for Windows Media Player
"{EEEB604C-C1A7-4f8c-B03F-56F9C1C9C45F}" = Fax
"{EF9E56EE-0243-4BAD-88F4-5E7508AA7D96}" = Destination Component
"{F185B35D-38E5-4D88-B275-15C8C7FC4357}" = 6500_E709_Help
"{F769B78E-FF0E-4db5-95E2-9F4C8D6352FE}" = DeviceDiscovery
"{FA0F0A01-4631-4161-A6C2-948BF694382E}" = HP Officejet 6500 E709 Series
"651956B7-1969-42AA-9453-E0B813019D54" = Polar Golfer
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"America Online us" = America Online (Choose which version to remove)
"Announcements 7.0" = Announcements 7.0
"AOL Connectivity Services" = AOL Connectivity Services
"AOLCoach" = AOL Coach Version 1.0(Build:20040229.1 en)
"AT&T Yahoo! Dial Connection Manager" = AT&T Yahoo! Dial Connection Manager
"BroadJump Client Foundation" = BroadJump Client Foundation
"CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200F14F1" = Conexant D850 56K V.9x DFVc Modem
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows
"Dell Digital Jukebox Driver" = Dell Digital Jukebox Driver
"Dell Game Console" = Dell Game Console
"Dell Photo AIO Printer 944" = Dell Photo AIO Printer 944
"Foxit Reader" = Foxit Reader
"Google Chrome" = Google Chrome
"Google Updater" = Google Updater
"HP Document Manager" = HP Document Manager 2.0
"HP Imaging Device Functions" = HP Imaging Device Functions 12.0
"HP Photosmart Essential" = HP Photosmart Essential 3.5
"HP Smart Web Printing" = HP Smart Web Printing
"HP Solution Center & Imaging Support Tools" = HP Solution Center 13.0
"HPOCR" = OCR Software by I.R.I.S. 12.0
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"LiveUpdate" = LiveUpdate 2.6 (Symantec Corporation)
"Logitech Resource Center" = Logitech Resource Center
"McAfee Uninstall Utility" = McAfee Uninstaller
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"MSC" = McAfee SecurityCenter
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"Product_Name" = FROG
"PROSet" = Intel(R) PRO Network Connections Drivers
"QuickTime" = QuickTime
"RealPlayer 6.0" = RealPlayer Basic
"SBC.MCCInstall" = AT&T Self Support Tool
"StreetPlugin" = Learn2 Player (Uninstall Only)
"TCVWIN32.exe" = Treasure Cove! CD
"Typing Instructor for Kids 3" = Typing Instructor for Kids 3
"USA Explorer" = USA Explorer
"ViewpointMediaPlayer" = Viewpoint Media Player
"WebCyberCoach_wtrb" = WebCyberCoach 3.2 Dell
"WildTangent CDA" = WildTangent Web Driver
"Windows Media Format Runtime" = Windows Media Format Runtime
"Windows Media Player" = Windows Media Player 10
"Windows XP Service Pack" = Windows XP Service Pack 3
"Yahoo! Applications" = AT&T Yahoo! Applications
"Yahoo! Toolbar" = Yahoo! Toolbar

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 1/7/2011 8:17:30 PM | Computer Name = D2JTJBB1 | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from:
with error: The specified server cannot perform the requested operation.

Error - 1/7/2011 8:17:30 PM | Computer Name = D2JTJBB1 | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from:
with error: The specified server cannot perform the requested operation.

Error - 1/8/2011 2:32:07 PM | Computer Name = D2JTJBB1 | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at:
with error: The data is invalid.

Error - 1/8/2011 2:32:07 PM | Computer Name = D2JTJBB1 | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at:
with error: The data is invalid.

Error - 1/8/2011 2:32:07 PM | Computer Name = D2JTJBB1 | Source = McLogEvent | ID = 5022
Description = MCSCAN32 Engine Initialisation failed. Engine returned error : 3

Error - 1/8/2011 2:32:09 PM | Computer Name = D2JTJBB1 | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at:
with error: The data is invalid.

Error - 1/8/2011 2:32:10 PM | Computer Name = D2JTJBB1 | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at:
with error: The data is invalid.

Error - 1/8/2011 2:32:10 PM | Computer Name = D2JTJBB1 | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at:
with error: The data is invalid.

Error - 1/8/2011 2:32:10 PM | Computer Name = D2JTJBB1 | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at:
with error: The data is invalid.

Error - 1/8/2011 2:33:59 PM | Computer Name = D2JTJBB1 | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at:
with error: The data is invalid.

[ System Events ]
Error - 12/31/2010 6:03:31 PM | Computer Name = D2JTJBB1 | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.1.64 for the Network Card with network
address 0016767ACBB2 has been denied by the DHCP server 0.0.0.0 (The DHCP Server
sent a DHCPNACK message).

Error - 12/31/2010 10:45:13 PM | Computer Name = D2JTJBB1 | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.1.64 for the Network Card with network
address 0016767ACBB2 has been denied by the DHCP server 0.0.0.0 (The DHCP Server
sent a DHCPNACK message).

Error - 1/5/2011 3:29:08 PM | Computer Name = D2JTJBB1 | Source = Windows Update Agent | ID = 16
Description = Unable to Connect: Windows is unable to connect to the automatic updates
service and therefore cannot download and install updates according to the set
schedule. Windows will continue to try to establish a connection.

Error - 1/5/2011 3:31:08 PM | Computer Name = D2JTJBB1 | Source = DCOM | ID = 10010
Description = The server {209500FC-6B45-4693-8871-6296C4843751} did not register
with DCOM within the required timeout.

Error - 1/5/2011 3:31:43 PM | Computer Name = D2JTJBB1 | Source = DCOM | ID = 10010
Description = The server {209500FC-6B45-4693-8871-6296C4843751} did not register
with DCOM within the required timeout.

Error - 1/7/2011 6:47:31 PM | Computer Name = D2JTJBB1 | Source = Windows Update Agent | ID = 16
Description = Unable to Connect: Windows is unable to connect to the automatic updates
service and therefore cannot download and install updates according to the set
schedule. Windows will continue to try to establish a connection.

Error - 1/7/2011 8:08:42 PM | Computer Name = D2JTJBB1 | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.1.64 for the Network Card with network
address 0016767ACBB2 has been denied by the DHCP server 0.0.0.0 (The DHCP Server
sent a DHCPNACK message).

Error - 1/7/2011 8:20:06 PM | Computer Name = D2JTJBB1 | Source = DCOM | ID = 10010
Description = The server {3A185DDE-E020-4985-A8F2-E27CDC4A0F3A} did not register
with DCOM within the required timeout.

Error - 1/7/2011 8:20:14 PM | Computer Name = D2JTJBB1 | Source = DCOM | ID = 10010
Description = The server {209500FC-6B45-4693-8871-6296C4843751} did not register
with DCOM within the required timeout.

Error - 1/8/2011 2:31:48 PM | Computer Name = D2JTJBB1 | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.1.64 for the Network Card with network
address 0016767ACBB2 has been denied by the DHCP server 192.168.1.254 (The DHCP
Server sent a DHCPNACK message).


< End of report >

Hi,

Please use www.pastebin.com to post the OTL.txt, then post a link to the log here.

thanx for your help my problem is solved

You're welcome, glad to help. If you have any more issues please let me know.