highjack.windowsupdate

I am unable to use automatic updates. All attempts to install the windows updatemanager have failed. Malwarebytes antimalware software reports finding and deleting2 highjack.windowsupdateobjects which reappear even after using the latest update. I am running windows xp home edition version 5.1.2600 service pack 3 build 2600 on a toshiba x86-based pc.
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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:54:10 PM, on 03/01/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Google\Update\1.2.183.13\GoogleCrashHandler.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ccandfriends.com/forums/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: HP Print Enhancer - {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
O2 - BHO: Google Toolbar Helper - {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {e0fefe40-fbf9-42ae-ba58-794ca7e3fb53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.33.0\gears.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [WordQ carat flag] C:\Program Files\WordQ2\WordQcrs.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [Windows Resurections] C:\WINDOWS\TEMP\bu58vj.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Diagnostic Manager] C:\WINDOWS\TEMP\2052862334.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Windows Resurections] C:\WINDOWS\TEMP\bu58vj.exe (User 'Default user')
O4 - .DEFAULT User Startup: IEHOME.LNK = C:\Documents and Settings\Default User\Local Settings\Temp\iehome.bat (User 'Default user')
O4 - Startup: WordQCRS.lnk = C:\Program Files\WordQ2\WordQcrs.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O4 - Global Startup: WordQCRS.lnk = C:\Program Files\WordQ\WordQcrs.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: google sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: (no name) - {09c04da7-5b76-4ebc-bbee-b25eac5965f5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.33.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09c04da7-5b76-4ebc-bbee-b25eac5965f5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.33.0\gears.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {dde87865-83c5-48c4-8357-2f5b1aa84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1262376116250
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1262376221171
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Logical Disk Manager dmserverTermService (dmserverTermService) - Unknown owner - C:\WINDOWS\system32\algv.exe (file missing)
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Update Service (gupdate1c9a028684a98a8) (gupdate1c9a028684a98a8) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Trend Micro Central Control Component (sfctlcom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (tmbmserver) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (tmpfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: Ulead Burning Helper (uleadburninghelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 10161 bytes

Hello.

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  O4 - HKUS\S-1-5-18\..\Run: [Windows Resurections] C:\WINDOWS\TEMP\bu58vj.exe (User 'SYSTEM')
  O4 - HKUS\S-1-5-18\..\Run: [Diagnostic Manager] C:\WINDOWS\TEMP\2052862334.exe (User 'SYSTEM')
  O4 - HKUS\.DEFAULT\..\Run: [Windows Resurections] C:\WINDOWS\TEMP\bu58vj.exe (User 'Default user')
  O4 - .DEFAULT User Startup: IEHOME.LNK = C:\Documents and Settings\Default User\Local Settings\Temp\iehome.bat (User 'Default user')
  O23 - Service: Logical Disk Manager dmserverTermService (dmserverTermService) - Unknown owner - C:\WINDOWS\system32\algv.exe (file missing)
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log.

mbam-log-2010-01-03 (18-40-41).txt

Scan type: Quick Scan
Objects scanned: 121858
Time elapsed: 9 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\BITS\ImagePath (Hijack.WindowsUpdates) -> Bad: (%fystemRoot%\system32\svchost.exe -k netsvcs) Good: (%SystemRoot%\System32\svchost.exe -k netsvcs) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\wuauserv\ImagePath (Hijack.WindowsUpdates) -> Bad: (%fystemroot%\system32\svchost.exe -k netsvcs) Good: (%SystemRoot%\System32\svchost.exe -k netsvcs) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Hello.

• Download combofix from here
  Link 1
  Link 2
  
  1. If you are using Firefox, make sure that your download settings are as follows:
  
  * Tools->Options->Main tab
  * Set to "Always ask me where to Save the files".
  
  2. During the download, rename Combofix to Combo-Fix as follows:
  
  
  
  
  
  3. It is important you rename Combofix during the download, but not after.
  4. Please do not rename Combofix to other names, but only to the one indicated.
  5. Close any open browsers.
  6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  
  
• We need to disable your local AV (Anti-virus) before running Combofix.
  
• See HERE for how to disable your AV.
  
• Double click on ComboFix.exe.
  
• Follow the prompts. NOTE:
  
• ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
  ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***
  
  **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.
  
  
  
• The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.
  
  
  
  
• Allow ComboFix to download the Recovery Console.
  
• Accept the End-User License Agreement.
  
• The Recovery Console will be installed.
  
• You will then get this next prompt that asks if you want to continue the malware scan, select yes
  
  
  
  
• Allow combofix to run
  
• Post C:\combofix.txt back here.
  
  Note:
  Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
  

ComboFix 10-01-03.05 - Ann Segall 04/01/2010 9:10.1.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.650 [GMT -5:00]
Running from: c:\documents and settings\Ann Segall\Desktop\Combo-Fix.exe
AV: Trend Micro Internet Security *On-access scanning disabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5}
FW: Trend Micro Personal Firewall *enabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Administrator\Desktop\Internet Security 2010.lnk
c:\documents and settings\Ann Segall\Desktop\Internet Security 2010.lnk
c:\program files\Common Files\System\Uninstall
C:\s
C:\Thumbs.db
c:\windows\system32\11478.exe
c:\windows\system32\15724.exe
c:\windows\system32\18467.exe
c:\windows\system32\19169.exe
c:\windows\system32\26500.exe
c:\windows\system32\6334.exe
c:\windows\system32\68481558.dat
c:\windows\system32\Drivers\enbt.sys
c:\windows\system32\sdra64.exe
c:\windows\yoo_1243793215.exe
c:\windows\yoo_1243880305.exe

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_DMSERVERTERMSERVICE
-------\Service_dmserverTermService


((((((((((((((((((((((((( Files Created from 2009-12-04 to 2010-01-04 )))))))))))))))))))))))))))))))
.

2010-01-04 15:12 . 2010-01-04 15:15 -------- d-----w- c:\windows\LastGood
2010-01-03 17:42 . 2010-01-03 17:42 411368 ----a-w- c:\windows\system32\deploytk.dll
2010-01-03 17:36 . 2010-01-03 17:40 -------- d-----w- c:\documents and settings\Ann Segall\.SunDownloadManager
2010-01-01 22:33 . 2010-01-01 22:34 6776168 ----a-w- C:\windowsupdateagent30-x86.exe
2010-01-01 19:40 . 2010-01-01 19:40 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Identities
2010-01-01 17:36 . 2010-01-01 17:36 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Mozilla
2010-01-01 17:33 . 2010-01-01 17:33 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2010-01-01 17:10 . 2010-01-01 17:10 10752 ----a-w- c:\windows\DCEBoot.exe
2010-01-01 15:46 . 2010-01-01 15:46 552 ----a-w- c:\windows\system32\d3d8caps.dat
2010-01-01 02:36 . 2010-01-01 21:29 -------- d-----w- c:\documents and settings\Ann Segall\Local Settings\Application Data\syuriw
2009-12-19 01:50 . 2009-12-19 01:50 -------- d-----w- c:\program files\iPod
2009-12-19 01:49 . 2009-12-19 01:51 -------- d-----w- c:\program files\iTunes
2009-12-19 01:40 . 2009-12-19 01:40 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.2.25\SetupAdmin.exe
2009-12-19 01:35 . 2009-12-19 01:35 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\Safari 5.31.21.10\SetupAdmin.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-04 13:55 . 2009-07-31 20:30 -------- d-----w- c:\documents and settings\Ann Segall\Application Data\HPAppData
2010-01-03 23:29 . 2008-12-26 04:58 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-03 17:45 . 2006-02-21 13:50 -------- d-----w- c:\program files\Java
2010-01-03 16:20 . 2009-06-11 18:08 -------- d-----w- c:\program files\Trend Micro
2010-01-01 17:33 . 2009-02-13 19:54 5061519 -c--a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2009-12-30 19:55 . 2008-12-26 04:58 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-30 19:54 . 2008-12-26 04:58 19160 -c--a-w- c:\windows\system32\drivers\mbam.sys
2009-12-19 01:49 . 2008-12-22 22:05 -------- d-----w- c:\program files\Common Files\Apple
2009-12-19 01:45 . 2009-08-29 00:45 -------- d-----w- c:\program files\QuickTime
2009-12-19 01:38 . 2009-08-29 00:53 -------- d-----w- c:\program files\Safari
2009-12-06 17:45 . 2009-09-05 20:34 664 ----a-w- c:\windows\system32\d3d9caps.dat
2009-11-16 23:13 . 2009-11-16 23:13 36276 ---ha-w- c:\windows\system32\mlfcache.dat
2009-06-11 15:32 . 2009-06-11 15:32 32366 -c--a-w- c:\program files\juvqews.txt
2006-10-11 08:04 . 2009-02-01 17:43 61036 -c--a-w- c:\program files\mozilla firefox\components\jar50.dll
2006-10-11 08:04 . 2009-02-01 17:43 48742 -c--a-w- c:\program files\mozilla firefox\components\jsd3250.dll
2006-10-11 08:05 . 2009-02-01 17:43 29313 -c--a-w- c:\program files\mozilla firefox\components\myspell.dll
2006-10-11 08:05 . 2009-02-01 17:43 41082 -c--a-w- c:\program files\mozilla firefox\components\spellchk.dll
2006-10-11 08:04 . 2009-02-01 17:43 166510 -c--a-w- c:\program files\mozilla firefox\components\xpinstal.dll
2009-01-06 00:36 . 2009-01-06 00:36 47616 -csha-w- c:\windows\system32\girifano.dll.tmp
2009-04-12 17:23 . 2009-01-12 17:23 51200 -csha-w- c:\windows\system32\hemudapa.exe
2009-01-06 00:36 . 2009-01-06 00:36 47616 -csha-w- c:\windows\system32\jefosodi.dll.tmp
2009-04-30 17:23 . 2009-01-30 17:23 5843 -csha-w- c:\windows\system32\jemitawa.exe
2009-04-21 17:14 . 2009-04-21 17:14 5811 -csh--w- c:\windows\system32\keminazo.exe
2009-01-06 00:36 . 2009-01-06 00:36 47616 -csha-w- c:\windows\system32\papevili.dll.tmp
2009-05-01 17:33 . 2009-02-01 17:33 5843 -csha-w- c:\windows\system32\pawovuda.exe
2009-04-22 15:55 . 2009-01-22 15:55 5839 -csha-w- c:\windows\system32\robejaku.exe
2009-05-06 16:41 . 2009-02-06 16:41 5843 -csha-w- c:\windows\system32\rudadiza.exe
2009-05-05 16:37 . 2009-02-05 16:37 5843 -csha-w- c:\windows\system32\sefilowi.exe
2009-04-23 03:55 . 2009-01-23 03:55 5839 -csha-w- c:\windows\system32\sefosunu.exe
2009-04-20 16:32 . 2009-01-20 16:32 5811 -csha-w- c:\windows\system32\veseyusi.exe
2009-05-04 15:47 . 2009-02-04 15:47 5843 -csha-w- c:\windows\system32\weyokupi.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{3041d03e-fd4b-44e0-b742-2d9b88305f98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2008-09-29 325000]

[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{3041D03E-FD4B-44E0-B742-2D9B88305F98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2008-09-29 325000]

[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-12-21 68856]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"UfSeAgnt.exe"="c:\program files\Trend Micro\Internet Security\UfSeAgnt.exe" [2009-01-31 1398024]
"WordQ carat flag"="c:\program files\WordQ2\WordQcrs.exe" [2007-06-20 24576]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-10-15 49152]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2007-08-22 80896]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-09-20 198160]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-11-11 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-11-12 141600]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2010-01-03 149280]

c:\documents and settings\Administrator\Start Menu\Programs\Startup\
IEHOME.LNK - c:\documents and settings\Default User\Local Settings\Temp\iehome.bat [2008-12-20 298]

c:\documents and settings\Ann Segall\Start Menu\Programs\Startup\
WordQCRS.lnk - c:\program files\WordQ2\WordQcrs.exe [2007-6-19 24576]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-10-14 214360]
RAMASST.lnk - c:\windows\system32\RAMASST.exe [2006-2-21 155648]
WordQCRS.lnk - c:\program files\WordQ\WordQcrs.exe [2004-2-5 24576]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"FirewallOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\trendantivirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\trendfirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Pinnacle\\VideoSpin\\Programs\\VideoSpin.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Pinnacle\\VideoSpin\\Programs\\RM.exe"=
"c:\\Program Files\\Pinnacle\\VideoSpin\\Programs\\umi.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [11/06/2009 1:09 PM 52624]
R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [15/02/2008 10:39 PM 36368]
R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [15/02/2008 10:39 PM 333328]
R3 tmpfw;Trend Micro Personal Firewall;c:\progra~1\TRENDM~1\INTERN~1\TmPfw.exe [11/06/2009 1:09 PM 488768]
R3 tmproxy;Trend Micro Proxy Service;c:\program files\Trend Micro\Internet Security\TmProxy.exe [11/06/2009 1:09 PM 648456]
S2 gupdate1c9a028684a98a8;Google Update Service (gupdate1c9a028684a98a8);c:\program files\Google\Update\GoogleUpdate.exe [08/03/2009 2:59 PM 133104]
S4 alerteralerteralg;Alerter AlerterAlerterALG; [x]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2010-01-02 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

2010-01-04 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-08 19:59]

2010-01-04 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-08 19:59]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.ccandfriends.com/forums/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: google sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
FF - ProfilePath - c:\documents and settings\Ann Segall\Application Data\Mozilla\Firefox\Profiles\6dgggtoi.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - component: c:\program files\Mozilla Firefox\components\xpinstal.dll
FF - component: c:\program files\Mozilla Firefox\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbar.dll
FF - component: c:\program files\Mozilla Firefox\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\metrics.dll
FF - component: c:\program files\Mozilla Firefox\extensions\talkback@mozilla.org\components\qfaservices.dll
.

**************************************************************************
scanning hȋdden processes ...

scanning hȋdden autostart entries ...

scanning hȋdden files ...

scan completed successfully
hȋdden files:

**************************************************************************

[HKEY_LOCAL_MACHINE\System\controlset003\Services\alerteralerteralg]
"ImagePath"=""
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(3064)
c:\progra~1\COMMON~1\MICROS~1\WEBCOM~1\11\OWC11.DLL
c:\windows\IME\SPGRMR.DLL
c:\program files\Common Files\Microsoft Shared\INK\SKCHUI.DLL
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe
c:\windows\system32\DVDRAMSV.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Google\Update\1.2.183.13\GoogleCrashHandler.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\Trend Micro\Internet Security\SfCtlCom.exe
c:\program files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
c:\program files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
c:\program files\Trend Micro\BM\TMBMSRV.exe
c:\windows\system32\wscntfy.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\program files\HP\Digital Imaging\bin\hpqbam08.exe
c:\program files\HP\Digital Imaging\bin\hpqgpc01.exe
.
**************************************************************************
.
Completion time: 2010-01-04 10:28:11 - machine was rebooted
ComboFix-quarantined-files.txt 2010-01-04 15:27

Pre-Run: 20,496,134,144 bytes free
Post-Run: 21,681,836,032 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

Current=3 Default=3 Failed=2 LastKnownGood=4 Sets=1,2,3,4
- - End Of File - - 6CE47F3A4BB0A78CF6D07173BA9989E8

Hello.

Please download the OTMoveIt by OldTimer.

• Save it to your desktop.
  
• Please double-click OTM.exe to run it.
  
• Copy the bolded text below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  
  :files
  c:\windows\system32\girifano.dll.tmp
  c:\windows\system32\hemudapa.exe
  c:\windows\system32\jefosodi.dll.tmp
  c:\windows\system32\jemitawa.exe
  c:\windows\system32\keminazo.exe
  c:\windows\system32\papevili.dll.tmp
  c:\windows\system32\pawovuda.exe
  c:\windows\system32\robejaku.exe
  c:\windows\system32\rudadiza.exe
  c:\windows\system32\sefilowi.exe
  c:\windows\system32\sefosunu.exe
  c:\windows\system32\veseyusi.exe
  c:\program files\juvqews.txt
  
  
  
• Return to OTMoveIt, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
  
• Click the red Moveit! button.
  
• Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  
• Close OTMoveIt
  

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the OTMoveIt log.

========== FILES ==========
c:\windows\system32\girifano.dll.tmp moved successfully.
c:\windows\system32\hemudapa.exe moved successfully.
c:\windows\system32\jefosodi.dll.tmp moved successfully.
c:\windows\system32\jemitawa.exe moved successfully.
c:\windows\system32\keminazo.exe moved successfully.
c:\windows\system32\papevili.dll.tmp moved successfully.
c:\windows\system32\pawovuda.exe moved successfully.
c:\windows\system32\robejaku.exe moved successfully.
c:\windows\system32\rudadiza.exe moved successfully.
c:\windows\system32\sefilowi.exe moved successfully.
c:\windows\system32\sefosunu.exe moved successfully.
c:\windows\system32\veseyusi.exe moved successfully.
c:\program files\juvqews.txt moved successfully.

OTM by OldTimer - Version 3.1.4.0 log created on 01042010_123946

Okay, nearly done now.

• Open HijackThis.
  
• When Hijack This opens, click "Open the Misc Tools section"
  
• Then select "Open Uninstall Manager"
  
• Click on "Save List..." (generates uninstall_list.txt)
  
• Click Save, copy and paste the results in your next post.
  

32 Bit HP CIO Components Installer
Acapela Text to Speech for WordQ (Core)
Acapela Text to Speech for WordQ (North America)
Adobe Flash Player 10 ActiveX
Adobe Reader 7.0.5
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Ask Toolbar
Bluetooth Stack for Windows by Toshiba
Bonjour
CCleaner (remove only)
CD/DVD Drive Acoustic Silencer
Corel VideoStudio 12
DoremiSoft AVI to MP4 Converter 1.0
DVD-RAM Driver
Google Chrome
Google Gears
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows XP (KB952287)
HP Customer Participation Program 10.0
HP Document Manager 1.0
HP Imaging Device Functions 10.0
HP Officejet J4500 Series
HP Photosmart Essential 2.5
HP Smart Web Printing
HP Solution Center 13.0
HP Update
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections Drivers
Intel(R) PROSet/Wireless Software
InterVideo WinDVD Creator 2
InterVideo WinDVD for TOSHIBA
iTunes
J2SE Runtime Environment 5.0 Update 4
Java(TM) 6 Update 17
K-Lite Codec Pack 4.4.2 (Full)
Malwarebytes' Anti-Malware
mCore
mDrWiFi
mHelp
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft .NET Framework 3.0
Microsoft .NET Framework 3.0
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office OneNote 2003
Microsoft Office Standard Edition 2003
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
mIWA
mLogView
mMHouse
MobileMe Control Panel
Mozilla Firefox (2.0)
mPfMgr
mPfWiz
mProSafe
MSXML 4.0 SP2 (KB954430)
MSXML 6.0 Parser (KB925673)
mWlsSafe
mXML
mZConfig
OCR Software by I.R.I.S. 10.0
Pinnacle VideoSpin
QuickTime
RealPlayer
Realtek High Definition Audio Driver
Registry Mechanic 8.0
Safari
SD Secure Module
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Shop for HP Supplies
Sonic DLA
Sonic RecordNow!
Switch Sound File Converter
Synaptics Pointing Device Driver
Texas Instruments PCIxx21/x515/xx12 drivers.
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA Controls
TOSHIBA Hotkey Utility
TOSHIBA PC Diagnostic Tool
TOSHIBA Power Saver
TOSHIBA SD Memory Card Format
TOSHIBA Software Modem
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
Toshiba Tbiosdrv Driver
TOSHIBA TouchPad ON/Off Utility
TOSHIBA Utilities
TOSHIBA Virtual Sound
TOSHIBA Zooming Utility
Trend Micro Internet Security
Trend Micro Internet Security
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Vegas Movie Studio 9.0b
Windows Communication Foundation
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10
Windows Presentation Foundation
Windows Workflow Foundation
Windows XP Service Pack 3
WiViK
Wondershare DVD Ripper Platinum(Build 4.0.2.17)
WordQ
WordQ 2

Hello.

I see that you are running BitTorrent and Limewire.
P2P(Peer to peer) applications are designed to help you easily share and distribute files between you and a group of people. But they can also be used to distribute malware, and thus are not considered safe.
The removal of these programs is optional, but highly recommended.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

Ask Toolbar
J2SE Runtime Environment 5.0 Update 4

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /uninstall

This will also reset your restore points.

How is the machine running now?

The computer is running normally now and automatic updates are working again. Was the rootkit blocking updates? What are the security implications? Was there a keylogger? Should passwords be changed?

The computer belongs to a family member who uses BitTorrent occasionally but is unaware that limelight is present on the computer. How is it listed in the add/remove programs list. I know that DNA is BitTorrent. Will the add/remove program completely remove them?

The family member in question mainly uses YouTube but does download free software and videos. Do you have any tips on which sites should be avoided. Up to now Malwarebytes anti-malware was sufficient to remove malware up to now but rootkits are more serious.

Thank you very much for all your efforts in getting the computer clean again. Your promptness and efficiency are very much appreciated and I commend you for this great service. I am now a big supporter of this site; hopefully I won't have to use too often!

Sorry, I can't say anything about really say which is safe, anything you download nowadays could be infected.

I think it was a rootkit, looks more like an old vundo rootkit though. Remove any leftover DNA/BitTorrent folders to remove the program.