Antivirus System Pro

Hi,

I have used Malwarebytes to remove this malware before but this time it is not working. The malware is not allowing me to open any programs, unless I open the program right after I restart the computer before the malware is loaded. This was how I was able to run your antimalware program and it is detected the problem and even said that it removed the threat but the malware still remains on my computer. I used your hijackthis program and below are the results. I was not able to update java run or adobe because again like I said the malware does not allow me to do so. Any help would be greatly appreciated. Thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:50:28 PM, on 11/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Wave Systems Corp\Common\DataServer.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.7\bin\tcsd_win32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Apoint\HidFind.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Dimension 4 5.0.350\D4.exe
C:\Program Files\Microsoft LifeCam\LifeExp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Symantec AntiVirus\DoScan.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\smeda\Local Settings\Application Data\sgowbc\othxsysguard.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe
C:\Documents and Settings\smeda\My Documents\Downloads\winlogon.scr

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.upenn.edu/penn_portal/view.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.upenn.edu/penn_portal/view.php
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
O1 - Hosts: ::1 localhost
O1 - Hosts: 91.212.127.220 intsecure.microsoft.com
O1 - Hosts: 91.212.127.220 intsecure-2009.com
O1 - Hosts: 91.212.127.220 www.intsecure-2009.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Document Manager] C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ShowLOMControl]

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Dimension4] C:\Program Files\Dimension 4 5.0.350\D4.exe
O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [nlgpcgmh] C:\Documents and Settings\smeda\Local Settings\Application Data\sgowbc\othxsysguard.exe
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [nlgpcgmh] C:\Documents and Settings\smeda\Local Settings\Application Data\sgowbc\othxsysguard.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: EMBASSY Trust Suite Secure Update.lnk = C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1147453923783
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/html - {fc7e9c40-1e27-41a8-9d5f-922cbf9f358f} - C:\WINDOWS\system32\xwreg32.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DataSvr2 - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Common\DataServer.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: NTRU Hybrid TSS v2.0.7 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.7\bin\tcsd_win32.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 10102 bytes

Please download ComboFix from BleepingComputer.com

Alternate link: GeeksToGo.com

Alternate link: Forospyware.com

Rename ComboFix.exe to commy.exe before you save it to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found here
  
• Click Start>Run then copy paste the following command into the Run box & click OK "%userprofile%\desktop\commy.exe" /stepdel
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console

Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

• Click on Yes, to continue scanning for malware.
  
• When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply.
  

Hi,

I did what you said, but first of all Combofix does not have any start-run prompt and there was no prompt to put the "userprofile..." thing.

it did everything else you said though and it started scanning for malware but everytime it has run it has stopped at some stage and said
insufficient information to process request
or something like that..what do i do?

also, it keeps making my whole computer screen go blank.

Please reboot to Safe Mode (tap the F8 key just before Windows starts to load and select the Safe Mode option from the menu). Then, try the process again.

hi,

so for some reason my laptop refused to be set in safe mode, fortunately though, start windows normally did
allow the combofix scan to be completed fully and for it to create a log, which is below.

ComboFix 09-11-30.02 - smeda 11/30/2009 17:45.5.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.538 [GMT -5:00]
Running from: c:\documents and settings\smeda\Desktop\commy.exe
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\smeda\Local Settings\Application Data\sgowbc
c:\documents and settings\smeda\Local Settings\Application Data\sgowbc\othxsysguard.exe

Infected copy of c:\windows\system32\DRIVERS\atapi.sys was found and disinfected
Restored copy from - Kitty ate it :p
Infected copy of c:\windows\system32\userinit.exe was found and disinfected
Restored copy from - c:\windows\ServicePackFiles\i386\userinit.exe

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_FAD


((((((((((((((((((((((((( Files Created from 2009-10-28 to 2009-11-30 )))))))))))))))))))))))))))))))
.

2009-11-18 03:48 . 2009-11-18 03:48 1408376 ----a-w- c:\documents and settings\smeda\Application Data\Move Networks\MoveMediaPlayerWinSilent_071505000011.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-30 22:58 . 2006-05-12 14:52 -------- d-----w- c:\program files\Symantec AntiVirus
2009-11-18 03:48 . 2009-09-25 03:43 127325 ----a-w- c:\documents and settings\smeda\Application Data\Move Networks\uninstall.exe
2009-11-18 03:48 . 2009-05-10 03:27 -------- d-----w- c:\documents and settings\smeda\Application Data\Move Networks
2009-11-18 03:48 . 2009-08-13 19:21 4187512 ----a-w- c:\documents and settings\smeda\Application Data\Move Networks\plugins\npqmp071505000011.dll
2009-10-28 21:36 . 2009-10-28 21:36 -------- d-----w- c:\documents and settings\smeda\Application Data\DivX
2009-10-24 19:13 . 2006-05-15 21:17 69720 ----a-w- c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-10-24 19:13 . 2009-08-03 21:48 4187512 ----a-w- c:\documents and settings\smeda\Application Data\Move Networks\plugins\npqmp071505000010.dll
2009-10-24 19:13 . 2009-10-24 19:13 1407680 ----a-w- c:\documents and settings\smeda\Application Data\Move Networks\MoveMediaPlayerWin_071505000010.exe
2009-09-25 03:43 . 2009-09-25 03:42 1686272 ----a-w- c:\documents and settings\smeda\Application Data\Move Networks\MoveMediaPlayerWin_071503000010.exe
2009-05-13 21:55 . 2009-05-13 21:55 1044480 ----a-w- c:\program files\mozilla firefox\plugins\libdivx.dll
2009-05-13 21:55 . 2009-05-13 21:55 200704 ----a-w- c:\program files\mozilla firefox\plugins\ssldivx.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ModemOnHold"="c:\program files\NetWaiting\netWaiting.exe" [2003-09-10 20480]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2009-05-26 24264488]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-07-04 39408]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ShowLOMControl"="1 (0x1)" [X]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2005-10-08 176128]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-12-14 98304]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-12-14 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-12-14 118784]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2005-12-28 667718]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2005-12-28 602182]
"Document Manager"="c:\program files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe" [2006-03-09 98304]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-12-10 49152]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2005-12-21 48800]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2006-05-27 85744]
"Dimension4"="c:\program files\Dimension 4 5.0.350\D4.exe" [2004-02-04 200704]
"LifeCam"="c:\program files\Microsoft LifeCam\LifeExp.exe" [2007-05-17 279912]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-07-04 198160]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-27 31016]
"SigmatelSysTrayApp"="stsystra.exe" - c:\windows\stsystra.exe [2005-11-17 397312]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-4-19 24576]
EMBASSY Trust Suite Secure Update.lnk - c:\program files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe [2005-11-30 192512]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Authentication Packages REG_MULTI_SZ msv1_0 wvauth

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Dimension 4 5.0.350\\D4.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeCam.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeExp.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\eengine\EraserUtilRebootDrv.sys [8/27/2009 7:01 PM 102448]
S0 jghydod;jghydod;c:\windows\system32\drivers\qjcfic.sys --> c:\windows\system32\drivers\qjcfic.sys [?]
S3 MSHUSBVideo;NX6000/NX3000/VX7000 Filter Driver;c:\windows\system32\drivers\nx6000.sys [6/19/2009 9:25 PM 34136]
S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [5/26/2006 10:51 PM 169200]
.
Contents of the 'Scheduled Tasks' folder

2009-11-30 c:\windows\Tasks\WGASetup.job
- c:\windows\system32\KB905474\wgasetup.exe [2009-05-09 02:18]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.upenn.edu/penn_portal/view.php
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://www.dell.com
uInternet Connection Wizard,ShellNext = hxxp://www.upenn.edu/penn_portal/view.php
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride =
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\smeda\Application Data\Mozilla\Firefox\Profiles\reibmozq.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - http:www.upenn.edu/penn_portal/view.php
FF - plugin: c:\documents and settings\smeda\Application Data\Move Networks\plugins\npqmp071505000010.dll
FF - plugin: c:\documents and settings\smeda\Application Data\Move Networks\plugins\npqmp071505000011.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava11.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava12.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava13.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava14.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava32.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJPI142_03.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPOJI610.dll

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-nlgpcgmh - c:\documents and settings\smeda\Local Settings\Application Data\sgowbc\othxsysguard.exe
HKLM-Run-nlgpcgmh - c:\documents and settings\smeda\Local Settings\Application Data\sgowbc\othxsysguard.exe
AddRemove-HijackThis - c:\documents and settings\smeda\My Documents\Downloads\HijackThis.exe
AddRemove-RealPlayer 12.0 - c:\program files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|12.0
AddRemove-{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD} - c:\program files\Apoint\Uninstap.exe ADDREMOVE



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-11-30 17:58
Windows 5.1.2600 Service Pack 3 NTFS

scanning hȋdden processes ...

scanning hȋdden autostart entries ...

scanning hȋdden files ...

scan completed successfully
hȋdden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Intel\Wireless\Folders\ð*& 7*]
"Path"="c:\\WINDOWS\\system32\\config\\systemprofile\\Application Data\\Intel\\Wireless\\"

[HKEY_LOCAL_MACHINE\software\Intel\Wireless\Folders\¬ x* ]
"Path"="c:\\WINDOWS\\system32\\config\\systemprofile\\Application Data\\Intel\\Wireless\\"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(900)
c:\windows\system32\wvauth.dll
c:\windows\system32\biolsp.dll

- - - - - - - > 'explorer.exe'(3112)
c:\windows\system32\WPDShServiceObj.dll
c:\program files\Hummingbird\Connectivity\10.00\Hummingbird Neighborhood\heshell.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\program files\Intel\Wireless\Bin\WLKeeper.exe
c:\windows\System32\SCardSvr.exe
c:\program files\Wave Systems Corp\Common\DataServer.exe
c:\program files\Microsoft LifeCam\MSCamS32.exe
c:\program files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Apoint\HidFind.exe
c:\program files\Apoint\Apntex.exe
c:\progra~1\Intel\Wireless\Bin\Dot1XCfg.exe
.
**************************************************************************
.
Completion time: 2009-11-30 18:07 - machine was rebooted
ComboFix-quarantined-files.txt 2009-11-30 23:07

Pre-Run: 67,819,577,344 bytes free
Post-Run: 67,666,272,256 bytes free

- - End Of File - - E806A387AB7DB4645B9BC5E4A8920954

Please go HERE. Copy and paste the following file path in to the box. They must be scanned again, no matter if there are past results.

c:\windows\system32\drivers\qjcfic.sys

Do the same for these two files:

c:\windows\system32\wvauth.dll
c:\windows\system32\biolsp.dll

Then click submit.

Please post the results (URLs) to your next reply.

hi,

so it could not find the file for the first file path that you told me to search for,
but here are the results for the others.

http://www.virustotal.com/reanalisis.html?ff9d998ac7407f516fadeb09b983b711114f1b2a8d8e7f7d06a4980e09396909-1259639772

http://www.virustotal.com/reanalisis.html?44a8e0e656f461742cff96fc9bfd56606cab4f8440908d5a2c643929a0f3ab04-1259639940

Please download Malwarebytes Anti-Malware from here.

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Full Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  
• Please save the log to a location you will remember.
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy and paste the entire report in your next reply.
  

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

hi,

here is the report:

Malwarebytes' Anti-Malware 1.41
Database version: 3268
Windows 5.1.2600 Service Pack 3

12/1/2009 4:09:13 PM
mbam-log-2009-12-01 (16-09-13).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 152296
Time elapsed: 37 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Qoobox\Quarantine\C\Documents and Settings\smeda\Local Settings\Application Data\sgowbc\othxsysguard.exe.vir (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP95\A0086235.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\smeda\My Documents\downloads\winlogon.scr (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

Please run a free online scan with the ESET Online Scanner
Note: You will need to use Internet Explorer for this scan

• Tick the box next to YES, I accept the Terms of Use
  
• Click Start
  
• When asked, allow the ActiveX control to install
  
• Click Start
  
• Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  
• Click Scan (This scan can take several hours, so please be patient)
  
• Once the scan is completed, you may close the window
  
• Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  
• Copy and paste that log as a reply to this topic
  

here it is:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=6.00.2900.5512 (xpsp.080413-2105)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=7badb1543f9a134a824e67ba0a1235ed
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2009-12-02 04:26:08
# local_time=2009-12-01 11:26:08 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=45240
# found=1
# cleaned=1
# scan_time=1538
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\atapi.sys.vir Win32/Olmarik.RF virus (deleted - quarantined) 00000000000000000000000000000000 C

Download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

here it is

Results of screen317's Security Check version 0.99.1
Windows XP Service Pack 3
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
ESET Online Scanner v3
Symantec AntiVirus
Antivirus up to date!
``````````````````````````````
Anti-malware/Other Utilities Check:
Java 2 Runtime Environment, SE v1.4.2_03
Adobe Flash Player 10
Adobe Reader 7.0.7
Out of date Adobe Reader installed!
``````````````````````````````
Process Check:
objlist.exe by Laurent
Symantec AntiVirus DefWatch.exe
Symantec AntiVirus Rtvscan.exe
Symantec AntiVirus DoScan.exe
``````````````````````````````
DNS Vulnerability Check:
GREAT! (Not vulnerable to DNS cache poisoning)

`````````End of Log```````````

Please download the newest version of Adobe Acrobat Reader from Adobe.com

Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them.

Once old versions are gone, please install the newest version.

==

Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

Firewall

• Tallemu Online Armor: the free version is just as good as the premium. I have linked you to the free version.
  
• Comodo Firewall: the free version is just as good as the premium. I have linked you to the free version. The optional security suite enhances the firewall by 40% increase. If you would like to install the suite that includes antivirus, then remove your old antivirus first.
  
• PC Tools Firewall Plus: free and excellent firewall.

AntiSpyware

• SpywareBlaster
  SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found here.
  
• Spybot - Search & Destroy.
  Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).
  

NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Rogue programs help
There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Securing your computer

• Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  
• hpHosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.
  

Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:

• Firefox may be downloaded from here: http://www.getfirefox.com
  
• Opera is available here: http://www.opera.com/download/
  

Thank you for choosing GeekPolice. Please see this page if you would like to leave feedback or contribute to our site. Do you have any more questions?

thanks! will definitely take your advice and make the above changes.