rundll32.exe missing

[left]
Hi, I am not sure if I have a virus or not, I have deleted alot of old programfiles and various items recently trying to make more space on my hard drive. My pc seems alot slower than usual and when trying to access anything in the control panel, I get a msg saying that the rundll32.exe file is missing. I tried to restore it using expand D:\i386\rundll32ex_c:\windows\system32\rundll32.exe but has no effect. Spybot and Malware are finding nothing.

Hi
Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

• Double-click SystemLook.exe to run it.
  
• Copy the content of the following codebox into the main textfield:
  

  Code:

  
:filefind
scecli.dll
netlogon.dll
eventlog.dll
winlogon.exe
comres.dll
crypt32.dll
gpedit.dll
rundll32.exe
sfc.dll
svchost.exe

  
  
  
• Click the Look button to start the scan.
  
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
  

Note: The log can also be found on your Desktop entitled SystemLook.txt

Here are the results of the Systemlook scan....

SystemLook v1.0 by jpshortstuff (29.08.09)
Log created at 18:11 on 20/09/2009 by gary (Administrator - Elevation successful)

========== filefind ==========

Searching for "scecli.dll"
C:\WINDOWS\$NtServicePackUninstall$\scecli.dll -----c 180224 bytes [16:48 31/08/2009] [07:56 04/08/2004] 0F78E27F563F2AAF74B91A49E2ABF19A
C:\WINDOWS\ServicePackFiles\i386\scecli.dll ------ 181248 bytes [07:56 04/08/2004] [00:12 14/04/2008] A86BB5E61BF3E39B62AB4C7E7085A084
C:\WINDOWS\system32\scecli.dll --a--- 181248 bytes [12:00 23/08/2001] [00:12 14/04/2008] A86BB5E61BF3E39B62AB4C7E7085A084

Searching for "netlogon.dll"
C:\WINDOWS\$NtServicePackUninstall$\netlogon.dll -----c 407040 bytes [16:48 31/08/2009] [07:56 04/08/2004] 96353FCECBA774BB8DA74A1C6507015A
C:\WINDOWS\ServicePackFiles\i386\netlogon.dll ------ 407040 bytes [07:56 04/08/2004] [00:12 14/04/2008] 1B7F071C51B77C272875C3A23E1E4550
C:\WINDOWS\system32\netlogon.dll --a--- 407040 bytes [12:00 23/08/2001] [00:12 14/04/2008] 1B7F071C51B77C272875C3A23E1E4550

Searching for "eventlog.dll"
C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll -----c 55808 bytes [16:48 31/08/2009] [07:56 04/08/2004] 82B24CB70E5944E6E34662205A2A5B78
C:\WINDOWS\ServicePackFiles\i386\eventlog.dll ------ 56320 bytes [07:56 04/08/2004] [00:11 14/04/2008] 6D4FEB43EE538FC5428CC7F0565AA656
C:\WINDOWS\system32\eventlog.dll --a--- 56320 bytes [12:00 23/08/2001] [00:11 14/04/2008] 6D4FEB43EE538FC5428CC7F0565AA656

Searching for "winlogon.exe"
C:\WINDOWS\$NtServicePackUninstall$\winlogon.exe -----c 502272 bytes [16:48 31/08/2009] [07:56 04/08/2004] 01C3346C241652F43AED8E2149881BFE
C:\WINDOWS\ServicePackFiles\i386\winlogon.exe ------ 507904 bytes [07:56 04/08/2004] [00:12 14/04/2008] ED0EF0A136DEC83DF69F04118870003E
C:\WINDOWS\system32\winlogon.exe --a--- 507904 bytes [12:00 23/08/2001] [00:12 14/04/2008] ED0EF0A136DEC83DF69F04118870003E

Searching for "comres.dll"
C:\WINDOWS\$NtServicePackUninstall$\comres.dll -----c 792064 bytes [16:48 31/08/2009] [07:56 04/08/2004] 6728270CB7DBB776ED086F5AC4C82310
C:\WINDOWS\ServicePackFiles\i386\comres.dll ------ 792064 bytes [07:56 04/08/2004] [00:11 14/04/2008] 1280A158C722FA95A80FB7AEBE78FA7D
C:\WINDOWS\system32\comres.dll --a--- 792064 bytes [12:00 23/08/2001] [00:11 14/04/2008] 1280A158C722FA95A80FB7AEBE78FA7D

Searching for "crypt32.dll"
C:\WINDOWS\$NtServicePackUninstall$\crypt32.dll -----c 597504 bytes [16:48 31/08/2009] [07:56 04/08/2004] EFC958396A7A7EF7E6D4A52B97512E18
C:\WINDOWS\$NtUninstallQ329115$\crypt32.dll -----c 554496 bytes [19:49 31/08/2007] [12:00 23/08/2001] D3E5375BBC19AB4853D1331854F673A9
C:\WINDOWS\ServicePackFiles\i386\crypt32.dll ------ 599040 bytes [07:56 04/08/2004] [00:11 14/04/2008] BDAAF79DD63F194434D31A74B9BB8B77
C:\WINDOWS\system32\crypt32.dll --a--- 599040 bytes [19:10 23/09/2002] [00:11 14/04/2008] BDAAF79DD63F194434D31A74B9BB8B77

Searching for "gpedit.dll"
C:\WINDOWS\$NtServicePackUninstall$\gpedit.dll -----c 566784 bytes [16:49 31/08/2009] [07:56 04/08/2004] C4EE648B2474D84CF081C3FE0DC578DA
C:\WINDOWS\ServicePackFiles\i386\gpedit.dll ------ 566784 bytes [07:56 04/08/2004] [00:09 14/04/2008] 65F8DA8424AD27A365F61CCC8621FED2
C:\WINDOWS\system32\gpedit.dll --a--- 566784 bytes [12:00 23/08/2001] [00:09 14/04/2008] 65F8DA8424AD27A365F61CCC8621FED2

Searching for "rundll32.exe"
C:\WINDOWS\$NtServicePackUninstall$\rundll32.exe -----c 33280 bytes [16:48 31/08/2009] [07:56 04/08/2004] DA285490BBD8A1D0CE6623577D5BA1FF
C:\WINDOWS\ServicePackFiles\i386\rundll32.exe ------ 33280 bytes [07:56 04/08/2004] [00:12 14/04/2008] 037B1E7798960E0420003D05BB577EE6

Searching for "sfc.dll"
C:\WINDOWS\$NtServicePackUninstall$\sfc.dll -----c 5120 bytes [16:48 31/08/2009] [07:56 04/08/2004] E8A12A12EA9088B4327D49EDCA3ADD3E
C:\WINDOWS\ServicePackFiles\i386\sfc.dll ------ 5120 bytes [07:56 04/08/2004] [00:12 14/04/2008] 96E1C926F22EE1BFBAE82901A35F6BF3
C:\WINDOWS\system32\sfc.dll --a--- 5120 bytes [12:00 23/08/2001] [00:12 14/04/2008] 96E1C926F22EE1BFBAE82901A35F6BF3

Searching for "svchost.exe"
C:\WINDOWS\$NtServicePackUninstall$\svchost.exe -----c 14336 bytes [16:48 31/08/2009] [07:56 04/08/2004] 8F078AE4ED187AAABC0A305146DE6716
C:\WINDOWS\ServicePackFiles\i386\svchost.exe ------ 14336 bytes [07:56 04/08/2004] [00:12 14/04/2008] 27C6D03BCDB8CFEB96B716F3D8BE3E18
C:\WINDOWS\system32\svchost.exe --a--- 14336 bytes [12:00 23/08/2001] [00:12 14/04/2008] 27C6D03BCDB8CFEB96B716F3D8BE3E18

-=End Of File=-

I have run some service pack downloads for XP recently. Could this cause a problem?

STEP #1

Locate this file - C:\WINDOWS\ServicePackFiles\i386\rundll32.exe
Make a copy of the file & place the copied at C:\rundll32.exe


------------


STEP #2

1. Download The Avenger2 by SwanDog46.
   
2. Unzip avenger.exe to your desktop.
   
3. Copy the text in the following codebox
   

   Code:

   Files to move:
c:\rundll32.exe | C:\WINDOWS\system32\rundll32.exe
   
   
4. Now start The Avenger2 by double clicking avenger.exe on your desktop.
   
5. Read the prompt that appears, and press OK.
   
6. Paste the script into the textbox that appears, by right clicking and choosing "Paste".
   
7. Press the "Execute" button.
   
8. You will be presented with 2 confirmation prompts. Select yes on each. Your system will reboot.
   Note: It is possible that Avenger will reboot your system TWICE.
   
9. Upon reboot, a command prompt window will appear on your screen for a few seconds, and then Avenger's log will open. Please paste that log here in your next post.
   

Let me know if you have any trouble with these directions.

Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!

File move operation "c:\rundll32.exe|C:\WINDOWS\system32\rundll32.exe" completed successfully.

Completed script processing.

*******************

Finished! Terminate.

No problems with directions, Control panel working now, Do you have an opinion on what caused this?

Hi

Not sure. It could have been malware.

Please download Malwarebytes Anti-Malware from here.

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Full Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  
• Please save the log to a location you will remember.
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy and paste the entire report in your next reply.
  

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

Malwarebytes' Anti-Malware 1.41
Database version: 2833
Windows 5.1.2600 Service Pack 3

9/21/2009 12:00:09 AM
mbam-log-2009-09-21 (00-00-09).txt

Scan type: Full Scan (C:\|)
Objects scanned: 316378
Time elapsed: 3 hour(s), 4 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{FDB01222-B764-4104-BA9A-44EB6C8376CA}\RP812\A0120638.exe (Trojan.Banker) -> Quarantined and deleted successfully.

Hi

Download Security Check by screen317 from here or here.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Results of screen317's Security Check version 0.99.0
Windows XP Service Pack 3
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
AVG Free 8.5
Sygate Personal Firewall
Antivirus up to date!
``````````````````````````````
Anti-malware/Other Utilities Check:
Ad-Aware
Spybot - Search & Destroy
HijackThis 2.0.2
CCleaner (remove only)
Java(TM) 6 Update 11
Out of date Java installed!
Adobe Flash Player 10
Adobe Reader 9.1
``````````````````````````````
Process Check:
objlist.exe by Laurent
Ad-Aware AAWService.exe
Ad-Aware AAWTray.exe is disabled!
``````````````````````````````
DNS Vulnerability Check:
Request Timed Out (Wireless Internet connection/Disconnected Internet/Proxy?)

`````````End of Log```````````

Hi

Java is out of date.

Download the newest version from here http://www.java.com/en/download/manual.jsp.

It's important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to Start > Control Panel > Software and open Add or Remove Programs.
Search in the list for all previous installed versions of Java. (J2SE Runtime Environment).
They will have this icon next to them:
Select each in turn and click Remove.

Once old versions are gone, please install the newest version.

==

Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

AntiSpyware

• SpywareBlaster
  SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found here.
  
• Spybot - Search & Destroy.
  Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).
  

NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Rogue programs help
There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Securing your computer

• Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  
• hpHosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.
  

Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:

• Firefox may be downloaded from here: http://www.getfirefox.com
  
• Opera is available here: http://www.opera.com/download/
  

Thank you for choosing GeekPolice. Please see this page if you would like to leave feedback or contribute to our site. Do you have any more questions?

All this was a preamble to an attempt to install a different printer. My dvd driver seems to be out of date according to Device Manager. I uninstalled the existing driver which was called LITE-ON DVDRW LH-18A1P, but Windows cannot find a new driver to replace it with. Hopefully with this issue fixed the printer install will be ok. The dvd drive has no model indication other than RW on the left side and what look like standard logos. I dont have a disk for it. any suggestions on this one.?

I can take a closer look at the model:

Download and install EVEREST
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.


Please do not include anything under "DEBUG- PCI"

Here is the Everest report....

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer GPG-DMBR0B6LU4A
Generator gary
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2009-09-21
Time 08:20


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name GPG-DMBR0B6LU4A
User Name gary

Motherboard:
CPU Type Intel Celeron D 336, 2800 MHz (21 x 133)
Motherboard Name Unknown
Motherboard Chipset Unknown
System Memory 992 MB
BIOS Type Award (11/07/06)
Communication Port Communications Port (COM1)
Communication Port Printer Port (LPT1)

Display:
Video Adapter SiS Mirage Graphics (32 MB)
3D Accelerator SiS 330 Mirage Integrated
Monitor Plug and Play Monitor [NoDB] (GM778764077S)

Multimedia:
Audio Adapter SiS 7012 Audio Device

Storage:
IDE Controller SiS 5513 IDE UDMA Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive WDC AC313000R (12 GB, IDE)
Disk Drive WDC WD800BD-22MRA1 (74 GB, IDE)
Disk Drive ST340810A (40 GB, 5400 RPM, Ultra-ATA/100)
Optical Drive LITE-ON DVDRW LH-18A1P
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 76308 MB (12155 MB free)
E: (FAT32) 12397 MB (2202 MB free)
F: (NTFS) 33643 MB (26318 MB free)
Total Size 119.5 GB (39.7 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Network Adapter Realtek RTL8139/810x Family Fast Ethernet NIC (65.27.182.33)

Peripherals:
Printer HP Deskjet F300 series
Printer Microsoft Office Document Image Writer
Printer PDF995
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB Device USB Human Interface Device
USB Device USB Printing Support



I didnt realize my pc was so problematic, thanks for your continued help...

Hi

Looks like you could find a new driver via Windows Update. Go to http://update.microsoft.com

Does your DVD drive work properly?

Not sure what to download from MSOFT, I already have SP3 and my automatic Updates is turned on. Should I download SP3 again, thinking that I accidentally deleted the driver i needed.?

Most of the time, Windows automatically assigns a driver to the CD/DVD drive. It seems weird it would not assign the driver.

Please download the firmware for the driver and attempt to install it:
http://www.liteonit.com/DOWNLOADS/ODD/LH-18A1P/firmware/DR18GL0J.zip
For the zip, right click on it and click Extract All. Then, pick a location for it. Then install it.

Did this work?

I downloaded and unzipped the driver for LH-18A1P from lite-on, but get windows msg that 'NO matched drive detected"

Attempt to uninstall the driver via Device Manager. Disconnect the device. Then, restart the computer once. Your computer might say there is no optical drive detected. Don't worry. When Windows starts up, connect the drive. Then, tell me what happens, please.

when i uninstall the driver, the device name also disappears from the Device Mgr list. When I restart, they are both there again, but the driver name has a yellow circle with an '!' on it, as it has been for awhile. I am not sure how to disconnect or connect this device physically, since it is hardwired inside my pc cabinet. I downloaded 6 updates from MS but seems to make no difference, just to add 148 Meg to my hard drive which I am trying to slim down. The dvd device does spin when i insert a disc, but then stops and the light goes out.

if this helps the error code from Device Mgr says 'Code 39'

Hi

This tutorial should help well: http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

Let me know the result, please. I got more solutions if this does not work.

Nope, none of those upper or lower filters were in my
Registry area, however I did note there were 2 places in the registry that had that 4D36E.... location, and they were a little different, but didnt seem to be showing problems. I'm still thinking maybe I should restore back.

What other magic do you have up your sleeves??

Hi

If you would like to Restore back, please go ahead. I think it would be the best idea at this point.

If you do, then please do the following: Please re-open Malwarebytes, click the Update tab, and click Check for Updates. Then, click the Scanner tab, select Perform Quick Scan, and press Scan. Post the log in your next reply.

Sorry about the delay, had a few interruptions. Actually I havent restored back in years and I forget a few concepts. Lets say I go back a week, Will I lose all files created or downloaded in that time.... and if so, how can I save them without a data burner.? I do have another hard drive with some space on this pc, but wont it be rolled back also? Can I put them in a folder that can be designated as off limits?

ok, I found my own answers to the last post and I tried to restore back 2 days, but was told no changes had been made to my pc in that time.... pick another date, so I went back a week then a month then 2.5 months with the same result each time. During this period I have updated windows and IE several times, removed viruses and deleted/added very large applications or new versions like Java, ccleaner etc... how could it be that no changes were made to my registry !!!! what am I missing here, it is starting to feel like twilight zone.

Hi

This is kind of lengthy, so please read carefully.

1. Uninstall any programs that use your CD/DVD drive, (like iTunes, Nero, IMGBurn, Roxio, etc.), as these will get in the way while we are fixing.
2. Please download and run this tool: http://go.microsoft.com/?linkid=9646979 then download and run this tool: http://go.microsoft.com/?linkid=9645377
3. Restart your computer.
4. Does the drive work? If so, reinstall those programs uninstalled earlier.

==

After spending over an hour trying to find the best solution, the above looks like it is the only one left.

Otherwise, we will have hit a dead end.

I had already uninstalled all the burner software, so I ran the first one, fixit50198, and it finished successfully. I ran the second one, but it said no changes made because my computer settings already matched the fixit pgm. I restarted and now the dvd works, thanks for your help with that. My pc is still very slow and I'm hesitant to try anything to improve it for fear of corrupting something again. Is there anything useful to improve a slow pc that is safe, or do I have to live with it. ??

Yay!

Please download ATF Cleaner by Atribune.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, click No at the prompt.

If you use Opera browser

Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, click No at the prompt.

Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Does this help?

It did clean up about 400M, but the pc seems a bit slower sometimes. I noticed my main hard drive is now at 12% free rather than %15. Should I keep all those executables? or is it safe to delete some.? What is a good pgm to create disk backups from hi-res photos.? I use about 1000M of RAM, do I need more?
Sorry to be so scattered, just trying to work things out.

Thanks for all your help, you and your staff rock
gg66

Actually, since your free space is so low, it is highly important to defragment the drive once a day to every 2 days, depending on how often used. That will keep your hard drive running smooth.

I recommend to use Defraggler, by Piriform. See if you can do some good work with it:

Please download Defraggler from Piriform.com, and save to your Desktop.

• Double-click to install, and follow prompts, until Finish.
  
• Then, start the program, and click the Analyze button towards the bottom left.
  
• Then, click the File list tab in the middle of the screen, or click on the View Files button.
  
• Select all of the checkboxes, by clicking the empty white box to the left of the Filename tab label.
  
• Lastly, click Defrag Checked.

This should finish quickly, depending on the amount of fragmentation. For most drives, it takes 10 minutes for 20% fragmentation. Do this for all drives you have to keep them healthy.

If you would like to run the program on a schedule, please do the following:

• Click the Settings menu tab, then click Options.
  
• While in the options window, click the Schedule tab.
  
• Select the drive you wish to scan often, then select the checkbox [ ]Schedule defragmentation for chosen volume.
  
• Choose the schedule, then click OK.