Personal Antivirus Infection On Brother in-laws computer

Hello,
New to the forum and have never posted. My brother in laws computer has been infected with Personal Antivirus and god knows what else. I tried to download malwarebytes on my computer and load it on to his. His computer will not let me install anything. I can see the process for the setup program in the task manager but nothing ever happens. Same with hijackthis. I don't know where to start...Any help would be appreciated.

Sorry Hijackthis did run

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:23:58 PM, on 5/7/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Bellsouth\HelpCenter\bin\sprtcmd.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Documents and Settings\Aaron\Desktop\hijackgpthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bellsouth.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://resultsmaster.com/SmartOffers/Services/resultsmaster/ResultsMasterHomeLeftPane.htm
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: &Helper - {2E59498D-7E44-4452-9044-0973B080B9E8} - C:\WINDOWS\SYSTEM32\winexplorer.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {CA356D79-679B-4b4c-8E49-5AF97014F4C1} - (no file)
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HelpCenter] C:\Program Files\Bellsouth\HelpCenter\bin\sprtcmd.exe /P HelpCenter
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [PAV] C:\Program Files\PAV\pav.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKUS\S-1-5-18\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RealUpgradeHelper] "C:\Program Files\Common Files\Real\Update_OB\upgrdhlp.exe" "RealNetworks|RealPlayer|6.0" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RealUpgradeHelper] "C:\Program Files\Common Files\Real\Update_OB\upgrdhlp.exe" "RealNetworks|RealPlayer|6.0" (User 'Default user')
O4 - Startup: Adobe Media Player.lnk = C:\Program Files\Adobe Media Player\Adobe Media Player.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZUman000
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1177546341484
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab
O16 - DPF: {8C875948-9C60-4381-9248-0DF180542D53} - http://installs.spamblockerutility.com/installs/spamblockerutility/programs/spamblockerutility.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/FujifilmUploadClient.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - http://3dlifeplayer.dl.3dvia.com/player/install/installer.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 8882 bytes

Hello Frustr8ted,

My name is Origin and I will be helping you out today.

Please do the following:

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  O2 - BHO: &Helper - {2E59498D-7E44-4452-9044-0973B080B9E8} - C:\WINDOWS\SYSTEM32\winexplorer.dll
  O2 - BHO: (no name) - {CA356D79-679B-4b4c-8E49-5AF97014F4C1} - (no file)
  O4 - HKLM\..\Run: [PAV] C:\Program Files\PAV\pav.exe
  O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZUman000
  O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
  
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log.

I downloaded MBAM on my computer and transfered it to the infected computer. I double clicked mbam-setup and nothing happens. mbam-setup.exe shows up on the processes tab in the task manager but never loads. I have a process called "System Idle Process" the states it is using 99% of the CPU, but the CPU Usage indicator at the bottom states 0% usage. I don't know why it won't load.

Something isn't allowing it to run, please do the following:


1. Please download The Avenger by Swandog46 to your Desktop
Link: HERE or HERE.

• Click on Avenger.zip to open the file
  
• Extract avenger.exe to your desktop
  

Note: This tool was posted specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

2. Now, start The Avenger program by clicking on its icon on your desktop.

• Leave the script box empty.
  
• Leave the ticked box "Scan for rootkit" ticked.
  
• Then tick "Disable any rootkits found"
  
• Now click on the Execute to begin execution of the script.
  
• Answer "Yes" twice when prompted.
  
  The Avenger will automatically do the following:
  
  
• It will Restart your computer.
  
• On reboot, it will briefly open a black command window on your desktop, this is normal.
  
• After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  
• The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
  

3. Please copy/paste the content of c:\avenger.txt into your reply.

Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.

Hidden driver "UACd.sys" found!
ImagePath: \systemroot\system32\drivers\UACvhopalselidimsi.sys
Driver disabled successfully.

Rootkit scan completed.


Completed script processing.

*******************

Finished! Terminate.

Hello.

1. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Drivers to delete:
UACd.sys

Files to delete:
C:\WINDOWS\system32\drivers\UACvhopalselidimsi.sys

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

2. Now, start The Avenger program by clicking on its icon on your desktop.

• Under "Input script here:", paste in the script from the quote box above.
  
• Leave the ticked box "Scan for rootkit" ticked.
  
• Then tick "Disable any rootkits found"
  
• Now click on the Execute to begin execution of the script.
  
• Answer "Yes" twice when prompted.
  
  The Avenger will automatically do the following:
  
  
• It will Restart your computer.
  
• On reboot, it will briefly open a black command window on your desktop, this is normal.
  
• After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  
• The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
  

3. Please copy/paste the content of c:\avenger.txt into your reply.

Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!


Completed script processing.

*******************

Finished! Terminate.

Try running MBAM now.

Malwarebytes' Anti-Malware 1.36
Database version: 1945
Windows 5.1.2600 Service Pack 2

5/7/2009 6:09:14 PM
mbam-log-2009-05-07 (18-09-14).txt

Scan type: Full Scan (C:\|)
Objects scanned: 134861
Time elapsed: 54 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 37
Registry Values Infected: 4
Registry Data Items Infected: 1
Folders Infected: 22
Files Infected: 20

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{cf54be1c-9359-4395-8533-1657cf209cfe} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{90b5a95a-afd5-4d11-b9bd-a69d53d22226} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9522b3fb-7a2b-4646-8af6-36e7f593073c} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{90b5a95a-afd5-4d11-b9bd-a69d53d22226} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{ca356d79-679b-4b4c-8e49-5af97014f4c1} (Adware.Starware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8c875948-9c60-4381-9248-0df180542d53} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWay) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\FocusInteractive (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Screensavers.com (Adware.Comet) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\pofile (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Miracle (Rogue.PerfectOptimizer) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Extensions\spam blocker for ms outlook (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform\zangotoolbar 4.8.3 (Adware.Zango) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\History (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver\Images (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\Shared (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\Screensavers.com (Adware.Comet) -> Quarantined and deleted successfully.
C:\Program Files\Screensavers.com\Installer (Adware.Comet) -> Quarantined and deleted successfully.
C:\Program Files\Screensavers.com\Installer\bin (Adware.Comet) -> Quarantined and deleted successfully.
C:\Program Files\Screensavers.com\Installer\Ready (Adware.Comet) -> Quarantined and deleted successfully.
C:\Program Files\Screensavers.com\Installer\temp (Adware.Comet) -> Quarantined and deleted successfully.
C:\Program Files\Screensavers.com\Installer\Upload (Adware.Comet) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Application (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Registry (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Registry\FirstBackup (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Registry\FullBackup (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Service (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Temp (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Mozilla Firefox\plugins\NPMyWebS.dll (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP356\A0080188.exe (PuP.PerfectOptimizer) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP356\A0080189.DLL (PuP.PerfectOptimizer) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP356\A0080190.DLL (Pup.PerfectOptimizer) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP356\A0080191.DLL (Pup.PerfectOptimizer) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP356\A0080192.DLL (PuP.PerfectOptimizer) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP356\A0080193.DLL (PuP.PerfectOptimizer) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP356\A0080194.exe (PuP.PerfectOptimizer) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP360\A0085413.exe (Adware.Cinmus) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\History\search3 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\setting2.htm (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\setting2.htm.bak (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\settings.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\settings.dat.bak (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\s_pid.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\Screensavers.com\Installer\bin\iebyterange.xml (Adware.Comet) -> Quarantined and deleted successfully.
C:\Program Files\Screensavers.com\Installer\bin\iebyterange.xml.backup (Adware.Comet) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Registry\FirstBackup\20090419164912.Reg (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\WINDOWS\hosts (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\uacinit.dll (Trojan.Agent) -> Quarantined and deleted successfully.

You have a VERY old MBAM database.

Database version: 1945

Go into the update tab and update it.
Run another scan with the latest database.

I am doing this at work and only have a wireless card on my laptop. Any suggestions on how to update the program.

You mean remote access?

You can download the 2060 database from here:
http://www.gt500.org/malwarebytes/database.jsp

It's not the latest, but it's more updated than the database your using.

Finally got connected to the internet and updated malwarebytes. Nortons keeps deleting things when malwarebytes runs? is this an issue? Below is the new log.


Malwarebytes' Anti-Malware 1.36
Database version: 2093
Windows 5.1.2600 Service Pack 2

5/8/2009 10:27:56 AM
mbam-log-2009-05-08 (10-27-56).txt

Scan type: Quick Scan
Objects scanned: 89851
Time elapsed: 11 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2e59498d-7e44-4452-9044-0973b080b9e8} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\RegTool (Rogue.RegTool) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\RegTool (Rogue.RegTool) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\Aaron\Application Data\RegTool (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Aaron\Application Data\RegTool\Logs (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Aaron\Application Data\RegTool\Results (Rogue.RegTool) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\Aaron\Application Data\RegTool\Logs\2009-04-19 16-53-530.log (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Aaron\Application Data\RegTool\Logs\2009-04-19 17-14-310.log (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Aaron\Application Data\RegTool\Results\Evidence.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Aaron\Application Data\RegTool\Results\Junk.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Aaron\Application Data\RegTool\Results\Registry.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Aaron\Application Data\RegTool\Results\Update.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\RegTool Scan.job (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\DRIVERS\UACvhopalselidimsi.sys (Trojan.Agent) -> Quarantined and deleted successfully.

DDS (Ver_09-03-16.01) - NTFSx86
Run by Aaron at 13:20:16.89 on Fri 05/08/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.510.206 [GMT -4:00]

AV: Norton AntiVirus 2006 *On-access scanning enabled* (Updated)
FW: Norton Internet Worm Protection *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Aaron\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://home.bellsouth.net/
uInternet Connection Wizard,ShellNext = iexplore
mSearchAssistant = hxxp://resultsmaster.com/SmartOffers/Services/resultsmaster/ResultsMasterHomeLeftPane.htm
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
TB: Norton AntiVirus: {c4069e3a-68f1-403e-b40e-20066696354b} - c:\program files\norton antivirus\NavShExt.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [HelpCenter] c:\program files\bellsouth\helpcenter\bin\sprtcmd.exe /P HelpCenter
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [mmtask] "c:\program files\musicmatch\musicmatch jukebox\mmtask.exe"
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [SunJavaUpdateSched] c:\program files\java\jre1.5.0\bin\jusched.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
dRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
dRunOnce: [RealUpgradeHelper] "c:\program files\common files\real\update_ob\upgrdhlp.exe" "RealNetworks|RealPlayer|6.0"
StartupFolder: c:\docume~1\aaron\startm~1\programs\startup\adobem~1.lnk - c:\program files\adobe media player\Adobe Media Player.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office10\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {32505657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/0/A/9/0A9F8B32-9F8C-4D74-A130-E4CAB36EB01F/wmvadvd.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1177546341484
DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - hxxp://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-150-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A8683C98-5341-421B-B23C-8514C05354F1} - hxxp://photo.walmart.com/photo/uploads/FujifilmUploadClient.cab
DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-150-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://3dlifeplayer.dl.3dvia.com/player/install/installer.exe
TCP: {18B7FC6F-5518-41C8-A581-3EDE29DD8359} = 69.78.96.14 66.174.95.44
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\norton antivirus\savrt.sys [2005-8-26 334984]
R1 SAVRTPEL;SAVRTPEL;c:\program files\norton antivirus\Savrtpel.sys [2005-8-26 53896]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCEVTMGR.EXE [2005-9-17 191848]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSETMGR.EXE [2005-9-17 169320]
R2 navapsvc;Norton AntiVirus Auto-Protect Service;c:\program files\norton antivirus\NAVAPSVC.EXE [2005-9-23 139888]
R2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2007-3-16 1251720]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-2-25 101936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090507.003\NAVENG.Sys [2009-5-8 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090507.003\NavEx15.Sys [2009-5-8 876144]
R3 PTDMBus;PANTECH USB Modem Composite Device Driver ;c:\windows\system32\drivers\PTDMBus.sys [2009-5-8 29952]
R3 PTDMMdm;PANTECH USB Modem Drivers ;c:\windows\system32\drivers\PTDMMdm.sys [2009-5-8 41856]
R3 PTDMVsp;PANTECH USB Modem Serial Port ;c:\windows\system32\drivers\PTDMVsp.sys [2009-5-8 39936]
R3 PTDMWWAN;PANTECH USB Modem WWAN Driver;c:\windows\system32\drivers\PTDMWWAN.sys [2009-5-8 59520]
S3 SAVScan;Symantec AVScan;c:\program files\norton antivirus\SAVScan.exe [2005-8-26 198368]
S3 SQTECH9051;DB VGA Cam;c:\windows\system32\drivers\Capt9051.sys [2009-2-10 38656]

=============== Created Last 30 ================

2009-05-08 10:05 --d----- c:\docume~1\aaron\applic~1\Smith Micro
2009-05-08 09:59 319,456 a------- c:\windows\system32\DIFxAPI.dll
2009-05-08 09:59 77,824 a------- c:\windows\system32\ptdmwmcp.dll
2009-05-08 09:59 59,520 a------- c:\windows\system32\drivers\PTDMWWAN.sys
2009-05-08 09:59 41,856 a------- c:\windows\system32\drivers\PTDMMdm.sys
2009-05-08 09:59 39,936 a------- c:\windows\system32\drivers\PTDMVsp.sys
2009-05-08 09:59 29,952 a------- c:\windows\system32\drivers\PTDMBus.sys
2009-05-08 09:59 --d----- c:\program files\PANTECH
2009-05-08 09:59 --d----- c:\program files\Verizon Wireless
2009-05-07 17:05 --d----- c:\docume~1\aaron\applic~1\Malwarebytes
2009-05-07 17:05 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-05-07 17:05 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-07 17:05 --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-05-07 17:05 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-05-04 16:06 224 a------- c:\windows\system32\UACvyyfkxfmvusdwwx.dat
2009-05-01 15:48 --d----- c:\program files\common files\Uninstall
2009-04-19 16:40 --d----- c:\docume~1\aaron\applic~1\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
2009-04-15 17:21 283,648 -------- c:\windows\system32\dllcache\pdh.dll
2009-04-15 17:21 473,088 -------- c:\windows\system32\dllcache\fastprox.dll
2009-04-15 17:21 399,360 -------- c:\windows\system32\dllcache\rpcss.dll
2009-04-15 17:21 227,840 -------- c:\windows\system32\dllcache\wmiprvse.exe
2009-04-15 17:21 110,592 -------- c:\windows\system32\dllcache\services.exe
2009-04-15 17:21 60,416 -------- c:\windows\system32\dllcache\colbact.dll
2009-04-15 17:21 35,328 -------- c:\windows\system32\dllcache\sc.exe
2009-04-15 17:21 616,960 -------- c:\windows\system32\dllcache\advapi32.dll
2009-04-15 17:21 453,120 -------- c:\windows\system32\dllcache\wmiprvsd.dll
2009-04-15 17:21 714,752 -------- c:\windows\system32\dllcache\ntdll.dll
2009-04-15 17:19 215,552 -------- c:\windows\system32\dllcache\wordpad.exe

==================== Find3M ====================

2009-04-20 16:20 44,928 a------- c:\docume~1\aaron\applic~1\GDIPFONTCACHEV1.DAT
2009-03-21 10:18 986,112 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-06 10:44 283,648 a------- c:\windows\system32\pdh.dll
2009-03-02 20:18 826,368 a------- c:\windows\system32\wininet.dll
2009-03-02 20:18 826,368 -------- c:\windows\system32\dllcache\wininet.dll
2009-02-28 00:54 636,072 -------- c:\windows\system32\dllcache\iexplore.exe
2009-02-20 06:20 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-02-20 06:20 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-02-20 01:14 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2009-02-09 06:20 723,456 a------- c:\windows\system32\lsasrv.dll
2009-02-09 06:20 399,360 a------- c:\windows\system32\rpcss.dll
2009-02-09 06:20 723,456 -------- c:\windows\system32\dllcache\lsasrv.dll
2009-02-09 06:20 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 06:20 616,960 a------- c:\windows\system32\advapi32.dll
2009-02-09 06:19 1,846,272 a------- c:\windows\system32\win32k.sys
2009-02-09 06:19 1,846,272 -------- c:\windows\system32\dllcache\win32k.sys
2007-04-25 20:21 6,980,738 a------- c:\documents and settings\aaron\HC4Installer.exe

============= FINISH: 13:20:54.17 ===============

Hello.
A few more things need to go.

Do you have attach.txt log from DDS?

If so, please post it. [I know it says not to, but post it anyway]

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-03-16.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 10/6/2004 6:41:08 PM
System Uptime: 5/8/2009 10:29:34 AM (3 hours ago)

Motherboard: Dell Computer Corp. | | 0N6381
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz | Microprocessor | 2792/533mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 71 GiB total, 51.007 GiB free.
D: is CDROM ()
E: is CDROM ()
F: is Removable
G: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP281: 1/30/2009 4:15:45 PM - System Checkpoint
RP282: 1/31/2009 9:34:18 PM - System Checkpoint
RP283: 2/2/2009 3:34:16 AM - System Checkpoint
RP284: 2/5/2009 5:14:04 PM - System Checkpoint
RP285: 2/10/2009 7:23:44 PM - Installed SNAP 3.0.1.
RP286: 2/10/2009 7:32:27 PM - Installed SNAP 3.0.1 Downloader.
RP287: 2/10/2009 7:33:47 PM - Installed DB VGA Cam
RP288: 2/11/2009 9:40:36 AM - Software Distribution Service 3.0
RP289: 2/14/2009 8:15:03 PM - System Checkpoint
RP290: 2/17/2009 4:38:17 PM - System Checkpoint
RP291: 2/18/2009 6:47:26 PM - System Checkpoint
RP292: 2/20/2009 6:41:56 PM - System Checkpoint
RP293: 2/22/2009 1:03:05 PM - System Checkpoint
RP294: 2/23/2009 5:42:20 PM - System Checkpoint
RP295: 2/24/2009 6:26:41 PM - System Checkpoint
RP296: 2/24/2009 8:56:49 PM - Software Distribution Service 3.0
RP297: 2/26/2009 9:33:56 AM - System Checkpoint
RP298: 2/27/2009 5:26:19 PM - System Checkpoint
RP299: 2/28/2009 8:27:00 PM - System Checkpoint
RP300: 3/2/2009 2:20:10 PM - System Checkpoint
RP301: 3/3/2009 5:03:11 PM - System Checkpoint
RP302: 3/4/2009 5:31:03 PM - System Checkpoint
RP303: 3/6/2009 7:40:53 PM - System Checkpoint
RP304: 3/8/2009 12:24:29 PM - System Checkpoint
RP305: 3/9/2009 2:37:28 PM - System Checkpoint
RP306: 3/11/2009 7:58:00 AM - System Checkpoint
RP307: 3/11/2009 7:16:31 PM - Software Distribution Service 3.0
RP308: 3/13/2009 9:21:52 AM - System Checkpoint
RP309: 3/14/2009 4:14:48 PM - System Checkpoint
RP310: 3/16/2009 5:19:51 PM - System Checkpoint
RP311: 3/25/2009 8:23:17 PM - System Checkpoint
RP312: 3/26/2009 8:28:39 PM - System Checkpoint
RP313: 3/28/2009 2:44:31 PM - System Checkpoint
RP314: 4/1/2009 8:00:22 PM - System Checkpoint
RP315: 4/4/2009 7:53:54 PM - System Checkpoint
RP316: 4/6/2009 3:55:06 PM - System Checkpoint
RP317: 4/6/2009 8:42:49 PM - Installed J2SE Runtime Environment 5.0
RP318: 4/11/2009 1:10:04 PM - System Checkpoint
RP319: 4/13/2009 8:22:25 PM - System Checkpoint
RP320: 4/15/2009 6:33:55 PM - System Checkpoint
RP321: 4/15/2009 9:45:52 PM - Software Distribution Service 3.0
RP322: 4/17/2009 4:46:41 PM - System Checkpoint
RP323: 4/19/2009 12:09:10 PM - Removed Adobe Reader 8.1.2
RP324: 4/19/2009 12:12:15 PM - Removed NetZero For Riverdeep
RP325: 4/19/2009 12:12:29 PM - Removed NetZeroInstallers
RP326: 4/19/2009 12:12:46 PM - Removed Qualxserve Service Agreement
RP327: 4/19/2009 12:17:53 PM - Removed MSXML 4.0 SP2 (KB954430)
RP328: 4/19/2009 12:18:15 PM - Removed MSXML 4.0 SP2 (KB936181)
RP329: 4/19/2009 12:18:31 PM - Removed MSXML 4.0 SP2 (KB927978)
RP330: 4/19/2009 12:19:02 PM - Removed Microsoft Money 2004 System Pack
RP331: 4/19/2009 12:19:46 PM - Removed Microsoft Money 2004
RP332: 4/19/2009 12:21:04 PM - Removed Microsoft Encarta Encyclopedia Standard 2004
RP333: 4/19/2009 12:23:08 PM - Removed DB VGA Cam
RP334: 4/19/2009 12:24:17 PM - Removed Jasc Paint Shop Pro 8 Dell Edition
RP335: 4/19/2009 12:25:53 PM - Removed Java 2 Runtime Environment, SE v1.4.2_03
RP336: 4/19/2009 12:27:02 PM - Removed Jasc Paint Shop Photo Album
RP337: 4/19/2009 12:28:27 PM - Removed SNAP 3.0.1.
RP338: 4/19/2009 12:30:52 PM - Removed SNAP 3.0.1 Downloader.
RP339: 4/19/2009 12:31:18 PM - Removed Netflix Movie Viewer
RP340: 4/19/2009 12:51:00 PM - Installed Adobe Reader 9.1.
RP341: 4/19/2009 4:37:50 PM - Removed Google Photos Screensaver
RP342: 4/19/2009 4:38:44 PM - Removed Google Earth.
RP343: 4/19/2009 4:41:16 PM - Removed Acrobat.com
RP344: 4/19/2009 4:53:20 PM - Installed RegTool
RP345: 4/19/2009 5:18:17 PM - Configured Camera Window DS
RP346: 4/19/2009 5:18:43 PM - Configured Camera Support Core Library
RP347: 4/19/2009 5:19:08 PM - Configured Camera Window DVC
RP348: 4/19/2009 5:19:43 PM - Configured Camera Window MC
RP349: 4/19/2009 5:20:26 PM - Configured MovieEdit Task
RP350: 4/19/2009 5:21:02 PM - Removed Clifford Phonics
RP351: 4/19/2009 5:23:32 PM - Removed Get High Speed Internet!
RP352: 4/19/2009 5:24:59 PM - Removed Kid Pix Deluxe 4
RP353: 4/19/2009 5:26:28 PM - Removed RegTool
RP354: 4/19/2009 5:56:08 PM - Removed Adobe Reader 9.1.
RP355: 4/19/2009 6:10:00 PM - Installed Adobe Reader 9.1.
RP356: 4/21/2009 8:12:47 PM - System Checkpoint
RP357: 4/25/2009 10:18:54 AM - System Checkpoint
RP358: 4/26/2009 3:14:26 PM - System Checkpoint
RP359: 4/27/2009 8:36:30 PM - System Checkpoint
RP360: 5/4/2009 7:15:06 PM - System Checkpoint
RP361: 5/8/2009 11:29:50 AM - System Checkpoint

==== Installed Programs ======================

Acrobat.com
Adobe AIR
Adobe Reader 9.1
B57Inst
Banctec Service Agreement
BellSouth FastAccess DSL Help Center 4.0
Broadcom Driver Installer
ccCommon
Critical Update for Windows Media Player 11 (KB959772)
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Media Experience
Dell ResourceCD
Dell Solution Center
DellSupport
EarthLink MDAC
Help and Support Customization
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB952287)
Intel(R) 537EP V9x DF PCI Modem
Intel(R) Extreme Graphics 2 Driver
Intel(R) PRO Network Adapters and Drivers
Intel(R) PROSet for Wired Connections
Internet Explorer Default Page
Internet Worm Protection
J2SE Runtime Environment 5.0
LiveUpdate 3.0 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Malwarebytes' Anti-Malware
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Professional
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft XML Parser
Modem Event Monitor
Modem Helper
Modem On Hold
MSSoap
Musicmatch Jukebox
NAVShortcut
Norton AntiVirus 2006
Norton AntiVirus 2006 (Symantec Corporation)
Norton AntiVirus Help
Norton AntiVirus Parent MSI
Norton AntiVirus SYMLT MSI
Norton Protection Center
Norton Security Scan
Norton Security Scan (Symantec Corporation)
Norton WMI Update
PANTECH PC USB Modem Software
QuickTime
Reader Rabbit Thinking Adventures Ages 4-6
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
SPBBC
Symantec
Symantec KB-DocID:2003093015493306
Symantec Network Driver Update
SymNet
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
VZAccess Manager
WebFldrs XP
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Service Pack 2
WordPerfect Office 12

==== Event Viewer Messages From Past Week ========

5/8/2009 10:40:16 AM, error: PlugPlayManager [12] - The device 'PANTECH USB Modem WWAN Driver' (USB\VID_106c&PID_3711&MI_02\6&19c989f0&0&8515) disappeared from the system without first being prepared for removal.
5/7/2009 6:10:26 PM, error: PlugPlayManager [11] - The device Root\LEGACY_LLBEFGMO\0000 disappeared from the system without first being prepared for removal.
5/7/2009 2:18:12 PM, error: Service Control Manager [7034] - The Norton AntiVirus Firewall Monitor Service service terminated unexpectedly. It has done this 1 time(s).
5/7/2009 2:17:18 PM, error: Service Control Manager [7034] - The Application Layer Gateway Service service terminated unexpectedly. It has done this 1 time(s).
5/7/2009 2:07:06 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: eeCtrl Fips intelppm OMCI SAVRT SAVRTPEL SPBBCDrv SYMTDI
5/7/2009 2:06:34 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
5/7/2009 2:06:20 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

==== End Of File ===========================

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

• J2SE Runtime Environment 5.0
  

Lets finish this off.

1. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Files to delete:
c:\windows\system32\UACvyyfkxfmvusdwwx.dat

Folders to delete:
c:\program files\common files\Uninstall

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

2. Now, start The Avenger program by clicking on its icon on your desktop.

• Under "Input script here:", paste in the script from the quote box above.
  
• Leave the ticked box "Scan for rootkit" ticked.
  
• Then tick "Disable any rootkits found"
  
• Now click on the Execute to begin execution of the script.
  
• Answer "Yes" twice when prompted.
  
  The Avenger will automatically do the following:
  
  
• It will Restart your computer.
  
• On reboot, it will briefly open a black command window on your desktop, this is normal.
  
• After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  
• The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
  

3. Please copy/paste the content of c:\avenger.txt into your reply.

Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!

File "c:\windows\system32\UACvyyfkxfmvusdwwx.dat" deleted successfully.
Folder "c:\program files\common files\Uninstall" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.

Hello.

Please download the OTMoveIt3 by OldTimer.

• Save it to your desktop.
  
• Please double-click OTMoveIt3.exe to run it.
  
• Press the green CleanUp! button.
  
• Press Yes cleanup process prompt, do the same for the reboot prompt.
  

How is the machine running now?

Everything is running great! You guys are amazing. Thank you so much! Question...Do you ever sleep?

No, no sleep for the wicked.

All I have to say is that if there were sever thousand more people like you the internet would be a very different place. Chalk one up for the good guys. Thank You