Can't access internet (ran malware-bytes)

RenewMyDNS by DragonMaster Jay
DNS Diagnostics and refresher
Version 0.3.2

Microsoft Windows [Version 6.0.6001]


``````````Network and DNS Information``````````



Windows IP Configuration

Host Name . . . . . . . . . . . . : arigato
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.ca.comcast.net.

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AG
Physical Address. . . . . . . . . : 00-21-5C-64-60-FD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.ca.comcast.net.
Description . . . . . . . . . . . : Intel(R) 82566MM Gigabit Network Connection
Physical Address. . . . . . . . . : 00-1E-EC-8D-9A-EE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::3d93:fede:255d:bd6%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, March 19, 2011 6:19:05 PM
Lease Expires . . . . . . . . . . : Tuesday, March 22, 2011 6:19:02 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-21-86-6E-77-95
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.sgt.cpqcorp.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.ca.comcast.net.
Description . . . . . . . . . . . : isatap.hsd1.ca.comcast.net.
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{47F9439F-7D39-44BA-A644-27E5F7C901AC}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{98E4E2D4-A632-49E5-B3D9-4B842B5C2F56}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


Windows IP Configuration

Successfully flushed the DNS Resolver Cache.


``````````Speed-test - Ping``````````


Pinging yahoo.com [209.191.122.70] with 32 bytes of data:

Reply from 209.191.122.70: bytes=32 time=73ms TTL=52

Reply from 209.191.122.70: bytes=32 time=112ms TTL=52

Reply from 209.191.122.70: bytes=32 time=59ms TTL=52

Reply from 209.191.122.70: bytes=32 time=57ms TTL=52



Ping statistics for 209.191.122.70:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 57ms, Maximum = 112ms, Average = 75ms



Pinging GeekPolice.net [64.202.189.170] with 32 bytes of data:

Reply from 64.202.189.170: bytes=32 time=41ms TTL=114

Reply from 64.202.189.170: bytes=32 time=42ms TTL=114

Reply from 64.202.189.170: bytes=32 time=52ms TTL=114

Reply from 64.202.189.170: bytes=32 time=43ms TTL=114



Ping statistics for 64.202.189.170:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 41ms, Maximum = 52ms, Average = 44ms



Pinging facebook.com [69.63.181.12] with 32 bytes of data:

Reply from 69.63.181.12: bytes=32 time=38ms TTL=244

Reply from 69.63.181.12: bytes=32 time=24ms TTL=244

Reply from 69.63.181.12: bytes=32 time=23ms TTL=244

Reply from 69.63.181.12: bytes=32 time=17ms TTL=244



Ping statistics for 69.63.181.12:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 17ms, Maximum = 38ms, Average = 25ms



Pinging google.com [74.125.224.83] with 32 bytes of data:

Reply from 74.125.224.83: bytes=32 time=17ms TTL=54

Reply from 74.125.224.83: bytes=32 time=16ms TTL=54

Reply from 74.125.224.83: bytes=32 time=35ms TTL=54

Reply from 74.125.224.83: bytes=32 time=25ms TTL=54



Ping statistics for 74.125.224.83:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 16ms, Maximum = 35ms, Average = 23ms


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EOF

Have you called your Internet Service Provider to make sure your service has not been turned off?

DragonMaster Jay wrote:

Have you called your Internet Service Provider to make sure your service has not been turned off?

The internet works on my desktop and netbook. It just doesn't work on the laptop. Should I just reformat and hope that fixes it?