Microsoft Visual Debug C++ Library Error

Hello,

Recently, I noticed when I right click on a folder in my computer, I get this pop-up



When I click on 'Retry', my computer temporarily closes all my programs and a windows appears trying to 'solve' the problem, yet it has not found any solution.

Also, I don't use Internet Explorer as my main browser. My main browser is Opera, so it confused me to see that my Internet Explorer was "corrupted".

This message only appears when I try to right click on a folder containing an .mp3 file or a document. However, I can still open my folder and access the files without any message.

Is there any way to solve the problem on my Microsoft Visual Debug C++ Library?

I have already tried to reset my Internet Explorer Settings, but this message still pops up.

Thank you for your time and patience,
Silver

I have told the techies you need help. Please wait here patiently.

Please visit the links HERE and HERE first to read about this new Microsoft tool!

Then you can download and use: Microsoft Fix it Center Online
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Let me know after you had run all the troubleshooters on your pc if it corrected your problem.

I installed 'Microsoft Fix It Center Online' and tried to run as many troubleshooters possible (some programs did not need fixing or were programs that were not even installed onto my computer).

However, I still get the same pop-up when right clicking a folder.

Last edited by SilverSonata on 25th September 2010, 1:16 am; edited 1 time in total (Reason for editing : Typo)

Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 25/09/2010 3:03:32 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 25/09/2010 1:53:25 AM
Type: Error Category: 0
Event: 400 Source: HP Advisor
Timestamp: 09/24/2010 21:53:25.281; Category: FATAL; Priority:(4); Win32 Thread Id: [5524]; Message: Application::OnStartup() failed !!!, shutdown application... ; EventId: 400; Severity: Critical; Machine: AMANDA-PC; Application Domain: HPAdvisor.exe; Process Id: 7064; Process Name: C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe; Extended Properties:

Log: 'Application' Date/Time: 25/09/2010 1:53:09 AM
Type: Error Category: 0
Event: 400 Source: HP Advisor
Timestamp: 09/24/2010 21:53:08.327; Category: FATAL; Priority:(4); Win32 Thread Id: [7044]; Message: Application::OnStartup() failed !!!, shutdown application... ; EventId: 400; Severity: Critical; Machine: AMANDA-PC; Application Domain: HPAdvisor.exe; Process Id: 6812; Process Name: C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe; Extended Properties:

Log: 'Application' Date/Time: 25/09/2010 12:05:08 AM
Type: Error Category: 0
Event: 5 Source: MatSvc
A piece of uploaded data has been rejected by the server. hr=0xC004F020

Log: 'Application' Date/Time: 25/09/2010 12:05:08 AM
Type: Error Category: 0
Event: 3 Source: MatSvc
The MATS service encountered a web service failure. hr=0xC004F020

Log: 'Application' Date/Time: 24/09/2010 2:40:00 AM
Type: Error Category: 0
Event: 10006 Source: Microsoft-Windows-RestartManager
Application or service 'hpCaslNotification' could not be shut down.

Log: 'Application' Date/Time: 22/09/2010 3:21:06 AM
Type: Error Category: 100
Event: 1000 Source: Application Error
Faulting application name: Explorer.EXE, version: 6.1.7600.16450, time stamp: 0x4aebab8d Faulting module name: contmenu.dll, version: 3.2.0.0, time stamp: 0x4ba693ea Exception code: 0xc000041d Fault offset: 0x000000000002ece3 Faulting process id: 0x13b4 Faulting application start time: 0x01cb5a05268e0233 Faulting application path: C:\Windows\Explorer.EXE Faulting module path: C:\Program Files (x86)\ZipGenius 6\contmenu.dll Report Id: 6f480446-c5f8-11df-9d01-da1948e32a60

Log: 'Application' Date/Time: 22/09/2010 3:20:26 AM
Type: Error Category: 100
Event: 1000 Source: Application Error
Faulting application name: Explorer.EXE, version: 6.1.7600.16450, time stamp: 0x4aebab8d Faulting module name: contmenu.dll, version: 3.2.0.0, time stamp: 0x4ba693ea Exception code: 0xc000041d Fault offset: 0x000000000002ece3 Faulting process id: 0xfd0 Faulting application start time: 0x01cb59fd3584d2c0 Faulting application path: C:\Windows\Explorer.EXE Faulting module path: C:\Program Files (x86)\ZipGenius 6\contmenu.dll Report Id: 57816bc7-c5f8-11df-9d01-da1948e32a60

Log: 'Application' Date/Time: 22/09/2010 2:22:44 AM
Type: Error Category: 100
Event: 1000 Source: Application Error
Faulting application name: Explorer.EXE, version: 6.1.7600.16450, time stamp: 0x4aebab8d Faulting module name: contmenu.dll, version: 3.2.0.0, time stamp: 0x4ba693ea Exception code: 0xc000041d Fault offset: 0x000000000002ece3 Faulting process id: 0xdd0 Faulting application start time: 0x01cb59e4744d6a27 Faulting application path: C:\Windows\Explorer.EXE Faulting module path: C:\Program Files (x86)\ZipGenius 6\contmenu.dll Report Id: 480c07b4-c5f0-11df-9d01-da1948e32a60

Log: 'Application' Date/Time: 18/09/2010 8:54:10 PM
Type: Error Category: 100
Event: 1000 Source: Application Error
Faulting application name: explorer.exe, version: 6.1.7600.16450, time stamp: 0x4aebab8d Faulting module name: contmenu.dll, version: 3.2.0.0, time stamp: 0x4ba693ea Exception code: 0xc0000417 Fault offset: 0x000000000003518c Faulting process id: 0x15e8 Faulting application start time: 0x01cb5772d4eea45f Faulting application path: C:\Windows\explorer.exe Faulting module path: C:\Program Files (x86)\ZipGenius 6\contmenu.dll Report Id: e24b4e35-c366-11df-8001-95140e880e68

Log: 'Application' Date/Time: 18/09/2010 8:48:16 PM
Type: Error Category: 100
Event: 1000 Source: Application Error
Faulting application name: explorer.exe, version: 6.1.7600.16450, time stamp: 0x4aebab8d Faulting module name: contmenu.dll, version: 3.2.0.0, time stamp: 0x4ba693ea Exception code: 0xc0000417 Fault offset: 0x000000000003518c Faulting process id: 0x15b0 Faulting application start time: 0x01cb5772a647335c Faulting application path: C:\Windows\explorer.exe Faulting module path: C:\Program Files (x86)\ZipGenius 6\contmenu.dll Report Id: 0f4bc55e-c366-11df-8001-95140e880e68

Log: 'Application' Date/Time: 18/09/2010 8:46:42 PM
Type: Error Category: 100
Event: 1000 Source: Application Error
Faulting application name: explorer.exe, version: 6.1.7600.16450, time stamp: 0x4aebab8d Faulting module name: contmenu.dll, version: 3.2.0.0, time stamp: 0x4ba693ea Exception code: 0xc000041d Fault offset: 0x000000000002ece3 Faulting process id: 0x1050 Faulting application start time: 0x01cb5772540d4b81 Faulting application path: C:\Windows\explorer.exe Faulting module path: C:\Program Files (x86)\ZipGenius 6\contmenu.dll Report Id: d74287e6-c365-11df-8001-95140e880e68

Log: 'Application' Date/Time: 18/09/2010 8:41:50 PM
Type: Error Category: 100
Event: 1000 Source: Application Error
Faulting application name: Explorer.EXE, version: 6.1.7600.16450, time stamp: 0x4aebab8d Faulting module name: contmenu.dll, version: 3.2.0.0, time stamp: 0x4ba693ea Exception code: 0xc000041d Fault offset: 0x000000000002ece3 Faulting process id: 0xd00 Faulting application start time: 0x01cb5746d9607309 Faulting application path: C:\Windows\Explorer.EXE Faulting module path: C:\Program Files (x86)\ZipGenius 6\contmenu.dll Report Id: 295eb6bc-c365-11df-8001-95140e880e68

Log: 'Application' Date/Time: 09/09/2010 11:58:04 PM
Type: Error Category: 0
Event: 10006 Source: Microsoft-Windows-RestartManager
Application or service 'hpCaslNotification' could not be shut down.

Log: 'Application' Date/Time: 09/09/2010 2:36:50 AM
Type: Error Category: 101
Event: 1002 Source: Application Hang
The program msnmsgr.exe version 14.0.8117.416 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: ccc Start Time: 01cb4fb0b00e536d Termination Time: 12 Application Path: C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe Report Id: 044bb3ad-bbbb-11df-b3d8-ab1d0b1e0a62

Log: 'Application' Date/Time: 05/09/2010 10:34:14 PM
Type: Error Category: 101
Event: 1002 Source: Application Hang
The program msnmsgr.exe version 14.0.8117.416 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 968 Start Time: 01cb4d470692b093 Termination Time: 18 Application Path: C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe Report Id: 8f92b95b-b93d-11df-8554-a2f7e050976a

Log: 'Application' Date/Time: 05/09/2010 3:09:29 PM
Type: Error Category: 101
Event: 1002 Source: Application Hang
The program msnmsgr.exe version 14.0.8117.416 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 1028 Start Time: 01cb4d09820b5aad Termination Time: 14 Application Path: C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe Report Id: 39679d91-b8fe-11df-b12f-e9dbdb3d7863

Log: 'Application' Date/Time: 05/09/2010 2:37:04 PM
Type: Error Category: 101
Event: 1002 Source: Application Hang
The program msnmsgr.exe version 14.0.8117.416 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: f28 Start Time: 01cb4d04e019c824 Termination Time: 15 Application Path: C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe Report Id: eb0fb6c1-b8fa-11df-b12f-e9dbdb3d7863

Log: 'Application' Date/Time: 31/08/2010 12:30:41 AM
Type: Error Category: 0
Event: 11730 Source: MsiInstaller
Product: Norton Online Backup -- Error 1730. You must be an Administrator to remove this application. To remove this application, you can log on as an Administrator, or contact your technical support group for assistance.

Log: 'Application' Date/Time: 28/08/2010 8:06:00 PM
Type: Error Category: 101
Event: 1002 Source: Application Hang
The program msnmsgr.exe version 14.0.8117.416 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 1ac Start Time: 01cb46dd80774d6c Termination Time: 36 Application Path: C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe Report Id: 97969091-b2df-11df-9d42-bb0c7405f162

Log: 'Application' Date/Time: 25/08/2010 10:07:17 PM
Type: Error Category: 0
Event: 10006 Source: Microsoft-Windows-RestartManager
Application or service 'hpCaslNotification' could not be shut down.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Information Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 25/09/2010 6:48:25 PM
Type: Information Category: 0
Event: 903 Source: Microsoft-Windows-Security-SPP
The Software Protection service has stopped.

Log: 'Application' Date/Time: 25/09/2010 6:43:25 PM
Type: Information Category: 0
Event: 902 Source: Microsoft-Windows-Security-SPP
The Software Protection service has started. 6.1.7600.16385

Log: 'Application' Date/Time: 25/09/2010 6:43:25 PM
Type: Information Category: 0
Event: 1003 Source: Microsoft-Windows-Security-SPP
The Software Protection service has completed licensing status check. Application Id=55c92734-d682-4d71-983e-d6ec3f16059f Licensing Status=
1: 01f5fc37-a99e-45c5-b65e-d762f3518ead, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
2: 2e7d060d-4714-40f2-9896-1e4f15b612ad, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
3: 3b965dfc-31d9-4903-886f-873a0382776c, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
4: 586bc076-c93d-429a-afe5-a69fbc644e88, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
5: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
6: 6a7d5d8a-92af-4e6a-af4b-8fddaec800e5, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
7: 9ab82e0c-ffc9-4107-baa1-c65a8bd3ccc3, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
8: 9f83d90f-a151-4665-ae69-30b3f63ec659, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
9: d2c04e90-c3dd-4260-b0f3-f845f5d27d64, 1, 1 [(0 [0x00000000, 1, 0], [(?)(?)( 1 0x00000000 0 0 msft:rm/algorithm/bios/4.0 0x00000000 0)(?)(?)(?)])(1 )(2 )]
10: 4a8149bb-7d61-49f4-8822-82c7bf88d64b, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
11: afd5f68f-b70f-4000-a21d-28dbc8be8b07, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]



Log: 'Application' Date/Time: 25/09/2010 6:43:24 PM
Type: Information Category: 0
Event: 1066 Source: Microsoft-Windows-Security-SPP
Initialization status for service objects. C:\Windows\system32\sppwinob.dll, msft:spp/windowsfunctionality/agent/7.0, 0x00000000, 0x00000000
C:\Windows\system32\sppobjs.dll, msft:rm/algorithm/phone/1.0, 0x00000000, 0x00000000
C:\Windows\system32\sppobjs.dll, msft:rm/algorithm/pkey/2005, 0x00000000, 0x00000000
C:\Windows\system32\sppobjs.dll, msft:spp/TaskScheduler/1.0, 0x00000000, 0x00000000
C:\Windows\system32\sppobjs.dll, msft:spp/volume/services/kms/1.0, 0x00000000, 0x00000000
C:\Windows\system32\sppobjs.dll, msft:spp/volume/services/kms/licenserenewal/1.0, 0x00000000, 0x00000000


Log: 'Application' Date/Time: 25/09/2010 6:43:23 PM
Type: Information Category: 0
Event: 1 Source: SecurityCenter
The Windows Security Center Service has started.

Log: 'Application' Date/Time: 25/09/2010 6:43:22 PM
Type: Information Category: 3
Event: 2000 Source: UNS
Intel(R) User Notification Service started.


Log: 'Application' Date/Time: 25/09/2010 6:43:20 PM
Type: Information Category: 0
Event: 0 Source: hpqwmiex
The event description cannot be found.

Log: 'Application' Date/Time: 25/09/2010 6:43:18 PM
Type: Information Category: 0
Event: 900 Source: Microsoft-Windows-Security-SPP
The Software Protection service is starting.

Log: 'Application' Date/Time: 25/09/2010 6:43:18 PM
Type: Information Category: 0
Event: 0 Source: Service1
Service started successfully.

Log: 'Application' Date/Time: 25/09/2010 6:43:17 PM
Type: Information Category: 0
Event: 0 Source: HP Health Check Service
Service started successfully.

Log: 'Application' Date/Time: 25/09/2010 6:42:03 PM
Type: Information Category: 0
Event: 100 Source: SmartMenu
Failed to load button3.xml

Log: 'Application' Date/Time: 25/09/2010 6:42:03 PM
Type: Information Category: 0
Event: 100 Source: SmartMenu
Invalid action path in button3.xml

Log: 'Application' Date/Time: 25/09/2010 6:42:00 PM
Type: Information Category: 1
Event: 1003 Source: Microsoft-Windows-Search
The Windows Search Service started.


Log: 'Application' Date/Time: 25/09/2010 6:41:54 PM
Type: Information Category: 3
Event: 302 Source: ESENT
Windows (2448) Windows: The database engine has successfully completed recovery steps.

Log: 'Application' Date/Time: 25/09/2010 6:41:53 PM
Type: Information Category: 3
Event: 301 Source: ESENT
Windows (2448) Windows: The database engine has begun replaying logfile C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.log.

Log: 'Application' Date/Time: 25/09/2010 6:41:50 PM
Type: Information Category: 3
Event: 301 Source: ESENT
Windows (2448) Windows: The database engine has begun replaying logfile C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS00010.log.

Log: 'Application' Date/Time: 25/09/2010 6:41:42 PM
Type: Information Category: 3
Event: 300 Source: ESENT
Windows (2448) Windows: The database engine is initiating recovery steps.

Log: 'Application' Date/Time: 25/09/2010 6:41:37 PM
Type: Information Category: 1
Event: 102 Source: ESENT
Windows (2448) Windows: The database engine (6.01.7600.0000) started a new instance (0).

Log: 'Application' Date/Time: 25/09/2010 6:41:19 PM
Type: Information Category: 0
Event: 6000 Source: Microsoft-Windows-Winlogon
The winlogon notification subscriber was unavailable to handle a notification event.

Log: 'Application' Date/Time: 25/09/2010 6:41:19 PM
Type: Information Category: 0
Event: 4101 Source: Microsoft-Windows-Winlogon
Windows license validated.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 21/09/2010 11:41:45 PM
Type: Error Category: 0
Event: 7011 Source: Service Control Manager
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the UNS service.

Log: 'System' Date/Time: 18/09/2010 8:59:46 PM
Type: Error Category: 0
Event: 7 Source: Disk
The device, \Device\Harddisk1\DR5, has a bad block.

Log: 'System' Date/Time: 18/09/2010 8:59:45 PM
Type: Error Category: 0
Event: 7 Source: Disk
The device, \Device\Harddisk1\DR5, has a bad block.

Log: 'System' Date/Time: 18/09/2010 8:49:19 PM
Type: Error Category: 0
Event: 7 Source: Disk
The device, \Device\Harddisk1\DR3, has a bad block.

Log: 'System' Date/Time: 18/09/2010 8:46:22 PM
Type: Error Category: 0
Event: 7 Source: Disk
The device, \Device\Harddisk1\DR3, has a bad block.

Log: 'System' Date/Time: 18/09/2010 8:46:19 PM
Type: Error Category: 0
Event: 7 Source: Disk
The device, \Device\Harddisk1\DR3, has a bad block.

Log: 'System' Date/Time: 18/09/2010 8:43:52 PM
Type: Error Category: 0
Event: 7 Source: Disk
The device, \Device\Harddisk1\DR3, has a bad block.

Log: 'System' Date/Time: 18/09/2010 8:41:33 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk2\DR4.

Log: 'System' Date/Time: 18/09/2010 8:31:17 PM
Type: Error Category: 0
Event: 7 Source: Disk
The device, \Device\Harddisk1\DR1, has a bad block.

Log: 'System' Date/Time: 18/09/2010 8:25:25 PM
Type: Error Category: 0
Event: 7 Source: Disk
The device, \Device\Harddisk1\DR1, has a bad block.

Log: 'System' Date/Time: 18/09/2010 8:25:20 PM
Type: Error Category: 0
Event: 7 Source: Disk
The device, \Device\Harddisk1\DR1, has a bad block.

Log: 'System' Date/Time: 18/09/2010 8:25:12 PM
Type: Error Category: 0
Event: 7 Source: Disk
The device, \Device\Harddisk1\DR1, has a bad block.

Log: 'System' Date/Time: 18/09/2010 8:22:58 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk2\DR2.

Log: 'System' Date/Time: 18/09/2010 8:22:58 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk2\DR2.

Log: 'System' Date/Time: 18/09/2010 8:22:57 PM
Type: Error Category: 0
Event: 11 Source: Disk
The driver detected a controller error on \Device\Harddisk2\DR2.

Log: 'System' Date/Time: 17/09/2010 1:53:53 AM
Type: Error Category: 0
Event: 7000 Source: Service Control Manager
The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

Log: 'System' Date/Time: 17/09/2010 1:53:53 AM
Type: Error Category: 0
Event: 7009 Source: Service Control Manager
A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

Log: 'System' Date/Time: 14/09/2010 12:26:34 AM
Type: Error Category: 0
Event: 7000 Source: Service Control Manager
The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

Log: 'System' Date/Time: 14/09/2010 12:26:34 AM
Type: Error Category: 0
Event: 7009 Source: Service Control Manager
A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

Log: 'System' Date/Time: 14/09/2010 12:26:34 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Information Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 25/09/2010 7:01:58 PM
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The Multimedia Class Scheduler service entered the running state.

Log: 'System' Date/Time: 25/09/2010 7:01:09 PM
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The Application Experience service entered the running state.

Log: 'System' Date/Time: 25/09/2010 6:59:33 PM
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The WinHTTP Web Proxy Auto-Discovery Service service entered the stopped state.

Log: 'System' Date/Time: 25/09/2010 6:58:13 PM
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The Application Experience service entered the stopped state.

Log: 'System' Date/Time: 25/09/2010 6:54:48 PM
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The Windows Modules Installer service entered the stopped state.

Log: 'System' Date/Time: 25/09/2010 6:54:48 PM
Type: Information Category: 0
Event: 7040 Source: Service Control Manager
The start type of the Windows Modules Installer service was changed from auto start to demand start.

Log: 'System' Date/Time: 25/09/2010 6:54:47 PM
Type: Information Category: 0
Event: 7040 Source: Service Control Manager
The start type of the Windows Modules Installer service was changed from demand start to auto start.

Log: 'System' Date/Time: 25/09/2010 6:54:20 PM
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The Problem Reports and Solutions Control Panel Support service entered the stopped state.

Log: 'System' Date/Time: 25/09/2010 6:54:20 PM
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The Problem Reports and Solutions Control Panel Support service entered the running state.

Log: 'System' Date/Time: 25/09/2010 6:51:53 PM
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The Multimedia Class Scheduler service entered the stopped state.

Log: 'System' Date/Time: 25/09/2010 6:48:25 PM
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The Software Protection service entered the stopped state.

Log: 'System' Date/Time: 25/09/2010 6:44:36 PM
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The Windows Modules Installer service entered the running state.

Log: 'System' Date/Time: 25/09/2010 6:44:31 PM
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The Windows Error Reporting Service service entered the stopped state.

Log: 'System' Date/Time: 25/09/2010 6:43:27 PM
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The Portable Device Enumerator Service service entered the stopped state.

Log: 'System' Date/Time: 25/09/2010 6:43:24 PM
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The Windows Update service entered the running state.

Log: 'System' Date/Time: 25/09/2010 6:43:22 PM
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The Security Center service entered the running state.

Log: 'System' Date/Time: 25/09/2010 6:43:22 PM
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The Intel(R) Management & Security Application User Notification Service service entered the running state.

Log: 'System' Date/Time: 25/09/2010 6:43:20 PM
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The HP Software Framework Service service entered the running state.

Log: 'System' Date/Time: 25/09/2010 6:43:18 PM
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The Software Protection service entered the running state.

Log: 'System' Date/Time: 25/09/2010 6:43:18 PM
Type: Information Category: 0
Event: 7036 Source: Service Control Manager
The HP Wireless Assistant Service service entered the running state.

I'm out of ideals on this. Lets try to repair IE.


1. Download IEFix, unzip it to your Desktop, and run it.
2. Click the Apply button.
3. You'll be prompted for the Operating System CD or the Service Pack Files location:

• If you're using Windows XP, insert the Operating System CD. For OEM systems, point to the Operating System source path when prompted. If you've applied a Service Pack separately, you need to insert the Slipstreamed Operating System CD (if you have one) or point the installer to the ServicePack source path when prompted (see the image below). Mention the path as "C:\Windows\ServicePackFiles\i386" or "C:\Windows\ServicePackFiles"
  
• If you don't have the Windows installation CD, and if the installation source files are not present in the hard disk, you may click Cancel when you see a dialog similar to the image below. IEFix will continue with DLL registration part.
  
  
  
• Restart Windows. Let me know how it went?

I downloaded IEFix and tried to run it, but I didn't get the message you were referring about (Operating System CD).

My IEFix stops here; .

Even when I right click my folder, I still get the same old pop up.

I really don't know. Hopefully someone will jump in and help you.

Alright then, thanks alot for all the help and perseverance!

I have a question though;

Since the laptop I'm using is fairly new with nothing much important in it, if I reformat it, will the problem cease?

Also, if I reformat it, will I lose some basic programs such as Paint, etc.?

I don't have the Windows 7 Installation CD because my laptop was provided with it, will I be able to have Windows 7 after reformatting it?

Could you explain to me how to reformat my laptop?

Thank you very much

Thank you very much for all your hard work!

http://www.getsysteminfo.com/read.php?file=96791c872edfb7f894c29e66b371ae47

Hello,

I have a quick suggestion. Please do as Jay recommend. Also one additional step. I saw in your first thread that when you Right Click the Explorer.exe crashes. I had wrote an article about this with possible fixes.

Most of the times the Explorer crashes due a bad or corrupt Context Menu the best way to troubleshoot is to download the ShellExView is an excellent tool to view and manage all installed shell extensions. The rule is to disable non-Microsoft context menu handlers *one-by-one* and verify if the problem is solved. If disabling one does not solve the problem, undo the disabled item and disable the next non-Microsoft handler. Do the same until the problem is solved and finally identify the culprit. Scroll right to see the Company Name column in ShellExView.

Hey Jack...

Got a snippet from the Event Log:

Faulting application name: Explorer.EXE, version: 6.1.7600.16450, time stamp: 0x4aebab8d Faulting module name: contmenu.dll, version: 3.2.0.0, time stamp: 0x4ba693ea Exception code: 0xc000041d Fault offset: 0x000000000002ece3 Faulting process id: 0xd34 Faulting application start time: 0x01cb5eb765b6e837 Faulting application path: C:\Windows\Explorer.EXE Faulting module path: C:\Program Files (x86)\ZipGenius 6\contmenu.dll Report Id: c7aa1645-caaa-11df-86cb-8e4b0bd59f6a

Possibly a System File Check run may work, because looks like ZipGenius damaged it.

Warning about ZipGenius for 64-bit users: http://zipgenius.com/index.php?id=116

I tried to Disable both my ZipGenius program (as it was the only programs that did not have "Microsoft Corporation" as a Company).

However, it did not change my situation, I still get the pop-up when right-clicking a folder.

Should I just uninstall ZipGenius from my laptop?

Try to uninstall it real quick.

But, if that doesn't work, we will attempt System File Checker.

I uninstalled ZipGenius and now I don't get the right click pop-up!

Infinite thank to all of you who worked so hard to help me find a solution!

Also, do I just delete all the suggested programs?
(VEW, IEFix, etc)

Once again, I can't express how grateful I am to everyone!

You're welcome.

Yes, delete the programs that we used to help fix the issue.

Marked as solved. Feel free to come back when you need help.