connected to internet but only can surf in safe mode

have spoken with norton, dell, and isp. All say a firewall is blocking the internet however i have removed norton, and turned off windows firewall and still no internet. Also I am unable to restore my computer to pre-problem? would love some help!

Apologies for the delayed response.

• Click Start,
  
• Select Run,
  
• Type in search box cmd and press enter.
  
• Reset WINSOCK entries to installation defaults by typing: netsh winsock reset catalog
  
• Reset TCP/IP stack to installation defaults by typing: netsh int ip reset reset.log
  
• Restart your PC.

What happens now?

I actually removed internet explorer 8 and installed firefox and now everything appears fine. Do you think I should still do this? Thanks for the reply

If things are working I'd leave them as they are.

Least your connection is working + Firefox is a better browser by far.

Glad you got it working

Thanks!

No problem!