Hi. I am unlucky enough to have Antivirus Pro, and after spending a couple of hours trying to follow the helpful suggestions on this board, I'm still frustrated in my efforts. I can't run malwarebytes, hijack this, or even the task manager, as this message pops up: "Application cannot be executed. The file ______ is infected. Do you want to activate your antivirus software now?"
I have some limited experience following directions to remove malware and have achieved success in the past, but this is beyond my understanding or skill as I'm prevented from accessing possible solutions.
Any help would be appreciated. Thanking you in advance for your time and effort.
I have some limited experience following directions to remove malware and have achieved success in the past, but this is beyond my understanding or skill as I'm prevented from accessing possible solutions.
Any help would be appreciated. Thanking you in advance for your time and effort.