How to Remove Antivirus System PRO [Removal Guide]

The virus is not letting me open any of my data/files. When I try to open internet explorer it blocks it so Im not able to use the net. Occasionally it lets me open my email but thats all im able to do. It wont let me download any program as well. It keeps showing a pop-up msg every few seconds stating that application cannot be executed. The file ____.exe is infected for any file/program I try to open.

So please advise.
Thanks,

Post a topic in the malware removal area anyway, and me or Origin will drop by.

this was a lifesaver. It just popped into my comp, and wasn't sure what to do. Installed the malwarebytes and took away the antivirus system pro plus other viruses my current antivirus didn't find. Left my comp clean.

I signed up just to say THANK YOU VERY MUCH. I don't get viruses at all.. or I think I do, my computer runs the same every day. But then today it just pops out of nowhere! I was on a popular anime site that's very trusted and it comes up, for a minute I believed it but the little sign I didn't recognize and then it pops up "scanning" AntiVirus System Pro, and I immediately knew it was a virus. My Spybot Search and Destroy was letting me deny changes it wanted to make, I thought that would fix the problem. However, me not knowing what to do... I shut down my computer hoping that fixed it lol. It didn't show up again, but when PestPatrol was scanning it came up with other things.. little things, and I just clicked "Info", and IE (it's my default browser but I don't use it) showed this fake alert saying this site may be infected download AntiVirus System Pro. I had no idea what to do.. it was still on my computer. AVG was scanning and it didn't help after 20 minutes.. it didn't find anything. Spybot S&D didn't find anything...

Then I just googled and was led here. After 10 minutes of scanning my computer was virus free! I saw the same sysguard.exe which was AntiVirus System Pro on the scan.. I was so relived. I couldn't believe what was also in my computer... some Vundo and Koobface o_o

But anyway THANK YOU SO MUCH! I know my response was long but I tend to be elaborate when I'm happy. ^_^

THANK YOU VERY MUCH...!!!!! This is my first day here. I ran the malwarebytes program and cleaned out not only AV S Pro, but some other problems Trend Micro couldn't fix.
Question: Can I add the malwarebytes program and have Trend Micro at the same time? Or should I be replacing Trend Micro? What with?

Thanks again. I donated $25. Small amount for the service you rendered.

adk

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Last edited by adk on 27th June 2009, 7:15 pm; edited 1 time in total (Reason for editing : added donation note)

adk wrote:

Question: Can I add the malwarebytes program and have Trend Micro at the same time? Or should I be replacing Trend Micro? What with?

Keep Malwarebytes running together with Trend Micro. Trend Micro is an antivirus program and Malwarebytes is more of an antispyware program, so for a good protection, you'll need both.

When I was going to install malwarebyte - I got a notice
"This type of file can harm your computer. ARE You sure you want to download mbam-setup.exe?"...This "Antivirus System Pro Alert" is very annoying and I want to remove it....should I download malwarebyte regardless?

Yes, it's safe to download Malwarebytes, Antivirus System Pro is trying to block the download which is why it gave you the warning.

I followed the steps and downloaded the Anti Malware but I cannot access it to do the scan... everytime I double click it or right click and try to click open or click scan the antivirus pro stops it everytime saying its infected and stops everything from opening! What can I do, I am getting so frustrated.....


HELP ME PLEASE!!!!

Hello,

Open a new topic here regarding your problem:

http://www.geekpolice.net/virus-spyware-malware-removal-f11/

You guys are awesome. My boy called me to the computer and swore he was just trying to log into his myspace (I'm guessing a faux login page?) (he was stuck with the antivirus system pro pest) and after trying to figure it out myself in the registry and all and deciding I didn't want to pork the pooch on something necessary, I downloaded the malware program you suggested, and it did everything you said it would, yet didn't mess with the keylogger I have on there for parental reasons like other malware finder programs always do.
You guys are a blessing. Maybe in heaven we won't be worrying about any hackers making this junk to infect machines, but you guys help make a little heaven on earth. Thanks so much for your help. And folks say you don't get anything good for free. Thanks, and may God SHOWER His blessings on you guys and bless your endeavors.

hey thank you guys soooo much for this! this is actually a lifesaver.

don't know if this is normal though, after i use the program my computer is fine for a couple says to a couple weeks but then the popups start coming again so i do the scan and 10 minutes later everything is fine again. but is it normal for the spyware to keep coming back?

b_illa wrote:

hey thank you guys soooo much for this! this is actually a lifesaver.

don't know if this is normal though, after i use the program my computer is fine for a couple says to a couple weeks but then the popups start coming again so i do the scan and 10 minutes later everything is fine again. but is it normal for the spyware to keep coming back?

It shouldn't come back. It will if you keep visiting the site you got it from.

Thanks so much for this Guide. It worked and i think I'm safe now.

However, I'm wondering why my Adaware and McAfee (which I'm already paying for) didn't pick up on this and protect me from it? It's all over the Net now, it seems. Anyone know what happened?

Regards,
PG

The reason why your Anti spyware and anti-virus programs didn't catch it is because this type of virus installs in your system without even being detected so your security programs didn't even know it was there. This could have installed in your system by you visiting a malicious website, you downloaded an infected file that made it install itself or you were simply looking for a free anti virus and downloaded this rogue by mistake. Also, I wouldn't recommend using Adaware and McAfee as they don't offer as good protection as the following, you are better off using Avira Anti-Virus free edition and sticking with Malwarebytes as your anti spyware.

Origin wrote:

The reason why your Anti spyware and anti-virus programs didn't catch it is because this type of virus installs in your system without even being detected so your security programs didn't even know it was there. This could have installed in your system by you visiting a malicious website, you downloaded an infected file that made it install itself or you were simply looking for a free anti virus and downloaded this rogue by mistake. Also, I wouldn't recommend using Adaware and McAfee as they don't offer as good protection as the following, you are better off using Avira Anti-Virus free edition and sticking with Malwarebytes as your anti spyware.

Thank you Geek Police. I'd be lost without this help. This virus is all over the Net and I fear a lot of Average Users are really getting screwed up over this. Thanks for the replacement advise too.

Thanks a ton for helping me get rid of this. I followed the guide, and it got rid of the malware. However, I still have a small probelm. I rebooted my computer like it prompted me to, and now whenever I try and open my browsers, all I get is a white screen. What's going on here, why aren't my browsers working?

OH MY GOSH!!!!
THANK YOU SOOO MUCH!

I could not get that thing off for the life of me!
I tried everything and then I found your site and it WORKED!
I had to make a account so I could thank you! I am going to
refer all my friends to this site. I cant thank you enough haha

-Brandy

It appears that McAfee was compromised as a result of the Antivirus Systems PRO virus, as it will not properly display due to (Active X Controls - not sure what this means). From the control panel, when I tried to remove McAfee it would allow me to do so. I've followed your directions, but the computer is still working very slowly. Is the McAfee program an indication of further issues? Any thoughts? Please let me know if you need more information. Thank you for your help.

I use McAfee and it didnt affect my computer at all
my comp runs fine and fast again

Howdy, I'm new to the forum, but I, too, have used and had great results with Malwarebytes Anti-Malware. I had a phony AV program called Rapid Anti-virus load itself onto my computer by pretending to be a music driver, then it wanted to access the internet to "phone home." I brought up my task manager and looked for the program that was trying to call out and shut it off manually. Then I downloaded MBAM, and shut off system restore. The reason for shutting down system restore was to prevent Windows from recreating the phony program once I started the computer back up. I ran MBAM and it found the entire phony anti-virus program in a matter of minutes and removed it completely. Now whenever anyone asks which program I use I automatically say MBAM. I tried Uniblue's programs and had the worse time with them. I ran the registry checker and it wanted to remove all my music files, my jpegs, etc as junk. Luckily it only sent them to the recycle bin so I was able to recover them easily. I wrote Uniblue and told them that their program was no good and that I wouldn't recommend it to anyone. I can't see how they can claim to be a "MICROSOFT CERTIFIED GOLD PARTNER." when their programs do more damage than good to the OS.
Regards,
Logan2057

I was literally panicing last night not knowing what to do and then I found this. The annoying thing was gone in just 10 minutes, i could not believe it. It cost me 10 years off my life haha. thank you so much!

Ok... I TRIED to follow the steps but, "Antivirus System Pro" blocked it from even running after the install =/

This program worked to remove the virus. However, I'm having trouble opening up Windows programs such as MSN. IE works just fine, but Windows Live Messenger gives me an error about thirty seconds after successful login. This hadn't happened before the virus, and I thought that by removing it, it would start working again.

I reinstalled MSN and reinstalled IE. It still hasn't done anything. I need help as soon as possible. Why isn't it working and what can I do to have it work? it says the problem is in wlcomm.exe.

Help!

Last edited by mgontaruk on 7th July 2009, 10:39 pm; edited 1 time in total (Reason for editing : Needed more detail)

Hi, Cryllio;
Go to your task manager and open it up. Look for Antivirus System Pro.exe there and hi-light it and hit end task. That will shut it off and allow Malwarebytes to remove it. Also remember to shut off your system restore as well or the bloody thing will be reproduced when you start your computer back up.
Logan2057

Cryllio,
Start up in Safe Mode and install & scan it there, that's what i did, knowing Antivirus System PRO would block whatever I tried to do. Good luck!

heyy, thank you so much for the guide. i got rid of the annoying "antivirus system pro". but... i still seem to have a problem.. =[

it seems my internet wont work. i use linksys. when it shows if the connection is working it says it's connected and all fine like its suppuse too. but when i open IE or firefox, internet seems to not work. it just shows blank. when i try to go to a differnt site it just loads and still shows nuthing. nuthing tht uses the internet will work. if u can please help me i would appreciate it very much. ty.

seediman wrote:

heyy, thank you so much for the guide. i got rid of the annoying "antivirus system pro". but... i still seem to have a problem.. =[

it seems my internet wont work. i use linksys. when it shows if the connection is working it says it's connected and all fine like its suppuse too. but when i open IE or firefox, internet seems to not work. it just shows blank. when i try to go to a differnt site it just loads and still shows nuthing. nuthing tht uses the internet will work. if u can please help me i would appreciate it very much. ty.

Hello,

Please download Winsock XP Fix from here, save it to your Desktop.
http://www.snapfiles.com/get/winsockxpfix.html

Double click on the exe on your Desktop.
Press the "Fix" button, then reboot again.

See if you can connect now.

Doctor Inferno wrote:

seediman wrote:

heyy, thank you so much for the guide. i got rid of the annoying "antivirus system pro". but... i still seem to have a problem.. =[

it seems my internet wont work. i use linksys. when it shows if the connection is working it says it's connected and all fine like its suppuse too. but when i open IE or firefox, internet seems to not work. it just shows blank. when i try to go to a differnt site it just loads and still shows nuthing. nuthing tht uses the internet will work. if u can please help me i would appreciate it very much. ty.

Hello,

Please download Winsock XP Fix from here, save it to your Desktop.
http://www.snapfiles.com/get/winsockxpfix.html

Double click on the exe on your Desktop.
Press the "Fix" button, then reboot again.

See if you can connect now.

OMGG! THANK YOU SO MUCH. i knew it had to do something with registry entries. once again thank you.

I keep getting a "Run Time Error" on this install and start up. Nothing seems to be happening, and I have tried doing this a few times. Any Advice?

IT WONT ALLOW MALWARE TO RUN THIS IS DOING MY BOX IN

every time i try to download malware it seems to get corrupted and wont run even tried downloading to disc on another computer and loading still wont run have i a super version wont run in safe mode either ............god im desperate to get rid of this crap HELP

Trying to follow the directions but when I try to go to the web site on the infected computer it displays a message that says
" this page is infected by malicious advertising code. such code can seriously affect your computer. click here (which is a hyper link) to protect your computer with perconal antivirus"
what can i do?
thanks Jerry

Hello All,

Malwarebytes erased Antivirus System Pro from my machine, but now all search engines in various browsers just bring up a couple pages of random stuff before i get to any kind of actual search result.

I downloaded that GooredFix and it didn't do anything.

Could anyone help?

BTW, here is the log from GooredFix:

GooredFix by jpshortstuff (03.07.09)
Log created at 15:08 on 11/07/2009 (a)
Firefox version 3.0.11 (en-US)

========== GooredScan ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [17:17 12/06/2007]
{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} [23:23 17/11/2007]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
(Key not found)

-=E.O.F=-

Hello.
Please watch your language on this forum! if you want my help, post in the malware removal area.

It keeps telling me "Runtime Error"...

ty so much! It helped me a lot.

omg, iv been up for HOURS downloading crap that SAYS it will get ride of the personal antivirus and then AFTER the scan said if i want to remove it i have to PAY...srry im broke. THIS WAS GREAT lol thank you soo much this worked so easly i am sooo happy. :Clapping:

thank u so much...i dont have enough words to thank u.

I installed Malwarebytes and it cleaned up a lot of stuff that Trend Micro couldn't fix. But a week ago, with both of them running, I had a major attack. Trend flashed a red box and a blue one like neon signs, saying Trojan Horse. Then things seemed to flash around and an official-looking box appeared in the middle of the screen saying "...could not process memory" or something like that. I clicked OK, and BAM ....my screen went blank and I hit the shutoff button and turned the computer off. When I turned it back on I had a black and white screen giving me some choices how to restore windows. I tried them all - but just got the big red COMPAQ
screen. The computer would make a sound like a fan and the black and white screen came back. The computer just went back and forth between this black and white restore windows screen and and the COMPAQ screen. So I took the F10 COMPAQ option to restore system - something like that. My computer went back to how it was when it came from the factory, except my AOL stuff is all still there. But not much else is there now. Maybe this computer is still contaminated with the attacker? Should I scrap it and get a new one? Thanks. adk

Hello and Help please,

I found your fix for antivirus system pro, but the warning page comes up and I can't get to or use any sites. Is there anything I can do? I can't even get to your site fast enough 4 seconds to download the fix?

Please help,

DanRuzicka@msn.com

Hello DRUZICKA,

Can you try downloading it from another computer and transfer it to the infected computer?

Okay, it took forever, but it's gone. For people who are having issues, just run the program repeatedly. Boot in safe mode, run the scanner, reboot when prompted. Continue to do this until it says that all items have been removed successfully (took 3 times for me). Thanks to all who've posted, so useful.

AWESOME, I am not sure how it happend, Prayers answered. Some how the virus let me get the download started and it was easy as cake. THANKS, THANKS, THANKS. Geekploice you ROCK!!!!!!!!!!!!!!!!!!!!!

Dan

i've had this stupid antivirus thing for 2 days now, at first i could not run MBAM so i had to run it from a flash drive, which it still didn't work since antivirus system pro kept making error boxes pop up saying "mbam.exe is infected and cannot be run".
I ran MBAM at least 6 times between safemode with networking and safemode without networking, at least 2 full scans.
antivirus system pro is still on my computer! how do i get rid of it at this point?
i do not know much about computers, only how to use them for simple tasks like firefox and games.
i also do not want to download any other programs if i don't have to.

Thank you so much for this! I haven't had such serious problems with my pc til this one came along and you've saved me through it all. I really appreciate the help. Again, thank you!

Thank you so much!
I ran Malwarebytes and was able to quarantine the viruses. I restarted the computer and my computer is acting normal now. Does this mean that Antivirus Systems pro is gone and my computer is okay?
Thank you so much again!

Yes it's gone.

Help major problem i cant get to website to download program. the A.S.P. Will not let me access the internet. I can't access the site all i get are "can not load screens" or a page that says "this site is harmful to your computer" and wont let me access anything. Evertime i try to open a program a baloon pops up and says that the program is infected. I am currently posting from my ipod touch (thank god for wireless) if you know something that willhelp email me at dragonware9@sbcglobal.net please help me i beg of you!!!!!!!

Hello,

Please open a new topic regarding your problem here: http://www.geekpolice.net/virus-spyware-malware-removal-f11/