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descriptionBankerFox.A Win32/Nuqel.E virus EmptyBankerFox.A Win32/Nuqel.E virus

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Hello. I was recently infected with this bug. Tried to run windows update, and failed. My Anti-virus is disabled, and malwarebytes won't start. Please help me. Thank you in advance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:08:46 AM, on 3/19/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\bmwebcfg.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\RegSrvc.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\Iexplore.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\1XConfig.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Cisco\Cisco Secure Desktop\Storage.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\svcho.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\sysguard.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Rich\Desktop\hijackgpthis.exe
\?\C:\WINDOWS\system32\WBEM\WMIADAP.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://netcongservices.no-ip.info/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: 195.245.119.131 browser-security.microsoft.com
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: BHO - {C9C42510-9B21-41c1-9DCD-8382A2D07C61} - C:\WINDOWS\system32\iehelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [system tool] C:\WINDOWS\sysguard.exe
O4 - HKCU\..\Policies\Explorer\Run: [svcho] C:\WINDOWS\svcho.exe
O4 - Startup: Cyber-shot Viewer Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O16 - DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - https://netcongsrv/Remote/msrdp.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Office.local
O17 - HKLM\Software\..\Telephony: DomainName = Office.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Office.local
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = Office.local
O20 - AppInit_DLLs: nydyye.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bytemobile Web Configurator (bmwebcfg) - Bytemobile, Inc. - C:\WINDOWS\system32\bmwebcfg.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: US Department of Veterans Affairs VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
O23 - Service: VA Virtual Desktop (TwingoStorageService) - Cisco Systems, Inc. - C:\Program Files\Cisco\Cisco Secure Desktop\Storage.exe
O23 - Service: Cisco AnyConnect VPN Agent (vpnagent) - Cisco Systems, Inc. - C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe

--
End of file - 9958 bytes

descriptionBankerFox.A Win32/Nuqel.E virus EmptyRe: BankerFox.A Win32/Nuqel.E virus

more_horiz
Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O1 - Hosts: 195.245.119.131 browser-security.microsoft.com
    O2 - BHO: BHO - {C9C42510-9B21-41c1-9DCD-8382A2D07C61} - C:\WINDOWS\system32\iehelper.dll
    O4 - HKCU\..\Run: [system tool] C:\WINDOWS\sysguard.exe
    O4 - HKCU\..\Policies\Explorer\Run: [svcho] C:\WINDOWS\svcho.exe
    O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe (file missing)
    O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - https://netcongsrv/Remote/msrdp.cab
    O20 - AppInit_DLLs: nydyye.dll


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
BankerFox.A Win32/Nuqel.E virus DXwU4
BankerFox.A Win32/Nuqel.E virus VvYDg

descriptionBankerFox.A Win32/Nuqel.E virus EmptyRe: BankerFox.A Win32/Nuqel.E virus

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hello,
so i followed the directions above, however, i went to install MBAM and it wouldn't let me. Got error message about writeing to registry. Access denied

descriptionBankerFox.A Win32/Nuqel.E virus EmptyRe: BankerFox.A Win32/Nuqel.E virus

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Is the user account you logged onto a limited user account? because we'll need administrator rights to be able to right and remove stuff from the registry.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
BankerFox.A Win32/Nuqel.E virus DXwU4
BankerFox.A Win32/Nuqel.E virus VvYDg

descriptionBankerFox.A Win32/Nuqel.E virus EmptyRe: BankerFox.A Win32/Nuqel.E virus

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i dont think so, but i should i log in as administrator and repeat the process?

descriptionBankerFox.A Win32/Nuqel.E virus EmptyRe: BankerFox.A Win32/Nuqel.E virus

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I don't know if the administrator account will have been effected. If needed, you'll need to go into the Control Panel > User accounts > edit yours to administrator rights.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
BankerFox.A Win32/Nuqel.E virus DXwU4
BankerFox.A Win32/Nuqel.E virus VvYDg

descriptionBankerFox.A Win32/Nuqel.E virus EmptyRe: BankerFox.A Win32/Nuqel.E virus

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I just checked. My account has administrator rights

descriptionBankerFox.A Win32/Nuqel.E virus EmptyRe: BankerFox.A Win32/Nuqel.E virus

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Hello.
Okay, go back to your user account, I think I can guess why access is denied.

1. Please download The Avenger by Swandog46 to your Desktop
Link: HERE or HERE.

  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop
2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):


Files to delete:
C:\WINDOWS\system32\iehelper.dll
C:\WINDOWS\sysguard.exe
C:\WINDOWS\svcho.exe
C:\WINDOWS\system32\nydyye.dll


Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


3. Now, start The Avenger program by clicking on its icon on your desktop.

  • Under "Input script here:", paste in the script from the quote box above.
  • Leave the ticked box "Scan for rootkit" ticked.
  • Then tick "Disable any rootkits found"
  • Now click on the Execute to begin execution of the script.
  • Answer "Yes" twice when prompted.

    The Avenger will automatically do the following:

  • It will Restart your computer.
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
4. Please copy/paste the content of c:\avenger.txt into your reply.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
BankerFox.A Win32/Nuqel.E virus DXwU4
BankerFox.A Win32/Nuqel.E virus VvYDg

descriptionBankerFox.A Win32/Nuqel.E virus EmptyRe: BankerFox.A Win32/Nuqel.E virus

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hello,
so for some reason malwarebytes finally opened, and i was able to run the program. Here is the log.
Malwarebytes' Anti-Malware 1.34
Database version: 1749
Windows 5.1.2600 Service Pack 2

3/19/2009 9:24:57 PM
mbam-log-2009-03-19 (21-24-57).txt

Scan type: Full Scan (C:\|)
Objects scanned: 131521
Time elapsed: 38 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c9c42510-9b21-41c1-9dcd-8382a2d07c61} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c9c42510-9b21-41c1-9dcd-8382a2d07c61} (Trojan.FakeAlert) -> Delete on reboot.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\sysguard.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\iehelper.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.

descriptionBankerFox.A Win32/Nuqel.E virus EmptyRe: BankerFox.A Win32/Nuqel.E virus

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Hello.
Please run my avenger script anyway, because the MBAM log confirmed by thoughts, a variant of TDSS.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
BankerFox.A Win32/Nuqel.E virus DXwU4
BankerFox.A Win32/Nuqel.E virus VvYDg

descriptionBankerFox.A Win32/Nuqel.E virus EmptyRe: BankerFox.A Win32/Nuqel.E virus

more_horiz
hello,
so i tried to run the avenger script, however no dice. Got a message saying error: could not register cleanup, aborting execution, error 0: the operation completed successfully,

descriptionBankerFox.A Win32/Nuqel.E virus EmptyRe: BankerFox.A Win32/Nuqel.E virus

more_horiz
hello,
so i tried to run the avenger script, however no dice. Got a message saying error: could not register cleanup, aborting execution, error 0: the operation completed successfully,

descriptionBankerFox.A Win32/Nuqel.E virus EmptyRe: BankerFox.A Win32/Nuqel.E virus

more_horiz
Is there an avenger report?


  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    Link 1
    Link 2
    Link 3
  • Double click DDS.scr to run
  • When complete, DDS.txt will open.
  • Save the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
BankerFox.A Win32/Nuqel.E virus DXwU4
BankerFox.A Win32/Nuqel.E virus VvYDg

descriptionBankerFox.A Win32/Nuqel.E virus EmptyRe: BankerFox.A Win32/Nuqel.E virus

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Hello
There wasn't any log from avenger. I have not had a chance to run the script yet cause I haven't been home yet. I'm on call at the hospital and won't be done till about noon tomorrow. I will post it tomorrow. Just wanted to say thank you for helping me out with my comp issues. I appreciate it greatly.

descriptionBankerFox.A Win32/Nuqel.E virus EmptyRe: BankerFox.A Win32/Nuqel.E virus

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Sorry took me so long, I have been so busy at hospital i haven't had time to even turn my computer on since last time. Here is the dds log:

DDS (Ver_09-03-16.01) - NTFSx86
Run by Rich at 20:45:50.58 on Wed 04/01/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.510.89 [GMT -4:00]

AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\S24EvMon.exe
svchost.exe
svchost.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\bmwebcfg.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\RegSrvc.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\1XConfig.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Cisco\Cisco Secure Desktop\Storage.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Rich\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://netcongservices.no-ip.info/
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptcl.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: {C9C42510-9B21-41c1-9DCD-8382A2D07C61} - No File
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
mRun: []
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\UdaterUI.exe" /StartedFromRunKey
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
StartupFolder: c:\docume~1\rich\startm~1\programs\startup\cyber-~1.lnk - c:\program files\sony\sony picture utility\volumewatcher\SPUVolumeWatcher.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\deskto~1.lnk - c:\program files\research in motion\blackberry\DesktopMgr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{14fcfe7c-ab86-428a-9d2e-bfb6f5a7aa6e}\Icon3E5562ED7.ico
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {B863453A-26C3-4e1f-A54D-A2CD196348E9} - c:\program files\icqlite\ICQLite.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
LSP: bmnet.dll
DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
Notify: igfxcui - igfxdev.dll
Notify: Sebring - c:\windows\system32\LgNotify.dll
AppInit_DLLs: nydyye.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, digeste.dll
LSA: Notification Packages =

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\rich\applic~1\mozilla\firefox\profiles\x4tz733u.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en&source=iglk
FF - plugin: c:\program files\mozilla firefox\plugins\NPAdbESD.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npicaN.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll

============= SERVICES / DRIVERS ===============

R1 mferkdk;VSCore mferkdk;c:\program files\mcafee\virusscan enterprise\mferkdk.sys [2008-5-22 31816]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2009-1-14 103744]
R2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\mcshield.exe [2008-5-22 144704]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\vstskmgr.exe [2008-5-22 54608]
R2 twingostoragedriver;twingostoragedriver;c:\program files\cisco\cisco secure desktop\CSDb19207f.sys [2009-2-5 73856]
R2 TwingoStorageService;VA Virtual Desktop;c:\program files\cisco\cisco secure desktop\Storage.exe [2009-2-5 38416]
R2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files\cisco\cisco anyconnect vpn client\vpnagent.exe [2008-8-20 370872]
R3 mfeavfk;McAfee Inc.;c:\windows\system32\drivers\mfeavfk.sys [2009-1-14 72936]
R3 mfebopk;McAfee Inc.;c:\windows\system32\drivers\mfebopk.sys [2009-1-14 33960]
R3 mfehidk;McAfee Inc.;c:\windows\system32\drivers\mfehidk.sys [2009-1-14 174952]
S3 apusbsnt;Sierra Wireless USB Modem Device Driver;c:\windows\system32\drivers\apusbsnt.sys --> c:\windows\system32\drivers\apusbsnt.sys [?]
S3 PhTVTune;SinoVideo WDM TVTuner;c:\windows\system32\drivers\Silicon.sys [2006-8-16 28224]
S3 vpnva;Cisco AnyConnect VPN Virtual Miniport Adapter for Windows;c:\windows\system32\drivers\vpnva.sys [2008-8-20 20152]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2005-1-26 280344]

=============== Created Last 30 ================

2009-03-18 22:56 3,151 a------- c:\windows\system32\spupdsvc.inf
2009-03-18 22:40 --d----- c:\windows\system32\scripting
2009-03-18 22:39 --d----- c:\windows\l2schemas
2009-03-18 22:39 --d----- c:\windows\system32\en
2009-03-18 22:39 --d----- c:\windows\system32\bits
2009-03-18 22:34 --d----- c:\windows\ServicePackFiles
2009-03-18 22:24 408,576 a------- c:\windows\system32\dllcache\obrb0424.dll
2009-03-18 22:23 212,992 a------- c:\windows\system32\dllcache\ntevt.dll
2009-03-18 22:22 249,856 a------- c:\windows\system32\dllcache\odbc32.dll
2009-03-15 15:27 16,896 a------- c:\windows\svcho.exe
2009-03-15 15:27 16,896 a------- c:\windows\syssvc.exe
2009-03-15 14:55 --dsh--- c:\windows\system32\lowsec
2009-03-15 14:55 --d----- C:\QUARANTINE
2009-03-11 21:35 --d----- c:\program files\CrackUtil

==================== Find3M ====================

2009-02-11 10:19 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-11 10:19 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-09 06:19 1,846,272 a------- c:\windows\system32\win32k.sys
2009-02-09 06:19 1,846,272 a------- c:\windows\system32\dllcache\win32k.sys
2009-02-09 06:19 1,846,272 -------- c:\windows\system32\_004840_.tmp.dll
2009-02-05 00:26 4,096 a------- c:\windows\system32\CiscoSD.dll
2009-01-14 23:30 410,984 a------- c:\windows\system32\deploytk.dll
2006-09-05 19:17 88 ---shr-- c:\windows\system32\14B0BED981.sys
2006-09-05 19:17 3,350 a--sh--- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 20:56:22.05 ===============

descriptionBankerFox.A Win32/Nuqel.E virus EmptyRe: BankerFox.A Win32/Nuqel.E virus

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Hello.

Please download the OTMoveIt3 by OldTimer.

  • Save it to your desktop.
  • Please double-click OTMoveIt3.exe to run it.
  • Copy the bolded text below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):


    :files
    c:\windows\svcho.exe
    c:\windows\syssvc.exe
    c:\windows\system32\lowsec
    c:\windows\system32\_004840_.tmp.dll

    :reg
    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
    "Authentication Packages"=hex(7):6d,73,76,31,5f,30,00,00
    "Notification Packages"=hex(7):73,63,65,63,6c,69,00,00
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows]
    "AppInit_DLLs"=-
    "AppInit_DLLs"=""
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SecurityProviders]
    "SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"


  • Return to OTMoveIt3, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt3
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the OTMoveIt log.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
BankerFox.A Win32/Nuqel.E virus DXwU4
BankerFox.A Win32/Nuqel.E virus VvYDg

descriptionBankerFox.A Win32/Nuqel.E virus EmptyRe: BankerFox.A Win32/Nuqel.E virus

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Here is the log:
========== FILES ==========
c:\windows\svcho.exe moved successfully.
c:\windows\syssvc.exe moved successfully.
c:\windows\system32\lowsec moved successfully.
DllUnregisterServer procedure not found in c:\windows\system32\_004840_.tmp.dll
c:\windows\system32\_004840_.tmp.dll NOT unregistered.
c:\windows\system32\_004840_.tmp.dll moved successfully.
========== REGISTRY ==========
HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa\\"Authentication Packages"|hex(7):6d,73,76,31,5f,30,00,00 /E : value set successfully!
HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa\\"Notification Packages"|hex(7):73,63,65,63,6c,69,00,00 /E : value set successfully!
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs deleted successfully.
Unable to set value : HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows\\"AppInit_DLLs"|"" /E!
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SecurityProviders\\"SecurityProviders"|"msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll" /E : value set successfully!

OTMoveIt3 by OldTimer - Version 1.0.10.0 log created on 04012009_224720

descriptionBankerFox.A Win32/Nuqel.E virus EmptyRe: BankerFox.A Win32/Nuqel.E virus

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Hello.
How is the machine running now?

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
BankerFox.A Win32/Nuqel.E virus DXwU4
BankerFox.A Win32/Nuqel.E virus VvYDg

descriptionBankerFox.A Win32/Nuqel.E virus EmptyRe: BankerFox.A Win32/Nuqel.E virus

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actually much better, am i cured?

descriptionBankerFox.A Win32/Nuqel.E virus EmptyRe: BankerFox.A Win32/Nuqel.E virus

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Hello.
Yep, I'd say so.

  • Please double-click OTMoveIt3.exe to run it again.
  • Press the green CleanUp! button.
  • Press Yes cleanup process prompt.
  • It will start cleaning now, and will want to reboot after, please allow it to do so.
  • It will make a log of what it has removed, but I don't need to see the log.

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck. Big Grin

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
BankerFox.A Win32/Nuqel.E virus DXwU4
BankerFox.A Win32/Nuqel.E virus VvYDg

descriptionBankerFox.A Win32/Nuqel.E virus EmptyRe: BankerFox.A Win32/Nuqel.E virus

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