Please help, I came in contact with this virus a few months ago, and I thought it was gone. At that time I simply ran malwarebytes.
But sunday the 15th of this month, pc began to do odd things again. First it would not allow me to open Avira to scan or use as protection. Then random music would play. Also it would not let me run malwarebytes. Then the redirecting started. I ran ad aware and it told me of the win32rootkit.tdss, said it would be removed after reboot, to no avail it remained. Then the computer or should I say virus seemed to get smarter. If i put the virus name in search, any search, it would show me sites to get information, but when clicking on site it would redirect me. Actually I am writing this message on my lap top, because the home pc will not let me go to your site, it redirects. Its getting worse, so it seems. I have no log to post at this time.
But I will be honest and tell you it did allow me to go to a similar site to post my problem, they did get back with me, had me do a number of things and try to get logs and the only successful log that I could send was from mgtools. I wasnt able to succesfully run combofix, superspyware, or retrieve a log for errorsmart. Also please not that the pc will not allow me delete malwarebytes or avira from my pc. I am contacting you, because I really feel that the other site is not responding well. Very slow in response.
I am stumped and very upset with this. This is a new pc, only about 8 months old. Please please help me
Note: I am going to email your address to myself and see if the pc will let me get on your site thru that link. Success!!! I was able to fool the virus and now have your site, (as of now) pulled up on the infected pc.
But sunday the 15th of this month, pc began to do odd things again. First it would not allow me to open Avira to scan or use as protection. Then random music would play. Also it would not let me run malwarebytes. Then the redirecting started. I ran ad aware and it told me of the win32rootkit.tdss, said it would be removed after reboot, to no avail it remained. Then the computer or should I say virus seemed to get smarter. If i put the virus name in search, any search, it would show me sites to get information, but when clicking on site it would redirect me. Actually I am writing this message on my lap top, because the home pc will not let me go to your site, it redirects. Its getting worse, so it seems. I have no log to post at this time.
But I will be honest and tell you it did allow me to go to a similar site to post my problem, they did get back with me, had me do a number of things and try to get logs and the only successful log that I could send was from mgtools. I wasnt able to succesfully run combofix, superspyware, or retrieve a log for errorsmart. Also please not that the pc will not allow me delete malwarebytes or avira from my pc. I am contacting you, because I really feel that the other site is not responding well. Very slow in response.
I am stumped and very upset with this. This is a new pc, only about 8 months old. Please please help me
Note: I am going to email your address to myself and see if the pc will let me get on your site thru that link. Success!!! I was able to fool the virus and now have your site, (as of now) pulled up on the infected pc.