I didn't know if you wanted me to post the results of the MiniToolBox, but here they are in case you did.
MiniToolBox by Farbar Version: 02-11-2015
Ran by ann summers (administrator) on 16-12-2015 at 08:06:49
Running from "C:\Documents and Settings\ann summers\My Documents\Downloads"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Model: Dell DE051 Manufacturer: Dell Computer Corporation
Boot Mode: Normal
***************************************************************************
========================= Flush DNS: ===================================
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
========================= IE Proxy Settings: ==============================
Proxy is not enabled.
No Proxy Server is set.
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
127.0.0.1 localhost
========================= IP Configuration: ================================
Intel(R) PRO/100 VE Network Connection = Local Area Connection (Connected)
# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip
# Interface IP Configuration for "Local Area Connection"
set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp
popd
# End of interface IP configuration
Windows IP Configuration
Host Name . . . . . . . . . . . . : DFSVF091
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-13-20-C6-5A-68
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Wednesday, December 16, 2015 5:11:42 AM
Lease Expires . . . . . . . . . . : Thursday, December 17, 2015 5:11:42 AM
Server: UnKnown
Address: 192.168.1.1
Name: google.com
Addresses: 69.8.160.109, 69.8.160.117, 69.8.160.93, 69.8.160.102
69.8.160.87, 69.8.160.123, 69.8.160.91, 69.8.160.83, 69.8.160.98
69.8.160.113, 69.8.160.108, 69.8.160.79, 69.8.160.121, 69.8.160.106
69.8.160.94
Pinging google.com [69.8.160.117] with 32 bytes of data:
Reply from 69.8.160.117: bytes=32 time=9ms TTL=60
Reply from 69.8.160.117: bytes=32 time=5ms TTL=60
Ping statistics for 69.8.160.117:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 5ms, Maximum = 9ms, Average = 7ms
Server: UnKnown
Address: 192.168.1.1
Name: yahoo.com
Addresses: 98.138.253.109, 98.139.183.24, 206.190.36.45
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=49ms TTL=49
Reply from 98.139.183.24: bytes=32 time=44ms TTL=49
Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 44ms, Maximum = 49ms, Average = 46ms
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 13 20 c6 5a 68 ...... Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.2 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.2 192.168.1.2 20
192.168.1.2 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.2 192.168.1.2 20
224.0.0.0 240.0.0.0 192.168.1.2 192.168.1.2 20
255.255.255.255 255.255.255.255 192.168.1.2 192.168.1.2 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None
========================= Event log errors: ===============================
Application errors:
==================
Error: (12/16/2015 05:21:09 AM) (Source: .NET Runtime) (User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.UnauthorizedAccessException
Stack:
at System.Xml.XmlWriterSettings.CreateWriter(System.String)
at System.Xml.XmlWriter.Create(System.String, System.Xml.XmlWriterSettings)
at System.Xml.Linq.XDocument.Save(System.String, System.Xml.Linq.SaveOptions)
at Avira.OE.WinCore.SettingsDocument.SaveToFile()
at Avira.OE.WinCore.SettingsDocument.Dispose()
at Avira.OE.WinCore.DataStorage.SetApplicationProperty(System.String, System.String)
at Avira.OE.ServiceHost.ServiceHost.Initialize(System.Object)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
Error: (12/16/2015 05:20:48 AM) (Source: .NET Runtime 4.0 Error Reporting) (User: )
Description: EventType clr20r3, P1 avira.oe.servicehost.exe, P2 1.1.30.21727, P3 54bce4af, P4 mscorlib, P5 4.0.0.0, P6 52ccf750, P7 3fde, P8 13c, P9 clr20r30, P10 clr20r31.
Error: (12/16/2015 05:20:34 AM) (Source: .NET Runtime) (User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.UnauthorizedAccessException
Stack:
at System.Xml.XmlWriterSettings.CreateWriter(System.String)
at System.Xml.XmlWriter.Create(System.String, System.Xml.XmlWriterSettings)
at System.Xml.Linq.XDocument.Save(System.String, System.Xml.Linq.SaveOptions)
at Avira.OE.WinCore.SettingsDocument.SaveToFile()
at Avira.OE.WinCore.SettingsDocument.Dispose()
at Avira.OE.WinCore.DataStorage.SetApplicationProperty(System.String, System.String)
at Avira.OE.ServiceHost.ServiceHost.Initialize(System.Object)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
Error: (12/16/2015 05:20:16 AM) (Source: .NET Runtime 4.0 Error Reporting) (User: )
Description: EventType clr20r3, P1 avira.oe.servicehost.exe, P2 1.1.30.21727, P3 54bce4af, P4 mscorlib, P5 4.0.0.0, P6 52ccf750, P7 3fde, P8 13c, P9 clr20r30, P10 clr20r31.
Error: (12/16/2015 05:19:58 AM) (Source: .NET Runtime) (User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.UnauthorizedAccessException
Stack:
at System.Xml.XmlWriterSettings.CreateWriter(System.String)
at System.Xml.XmlWriter.Create(System.String, System.Xml.XmlWriterSettings)
at System.Xml.Linq.XDocument.Save(System.String, System.Xml.Linq.SaveOptions)
at Avira.OE.WinCore.SettingsDocument.SaveToFile()
at Avira.OE.WinCore.SettingsDocument.Dispose()
at Avira.OE.WinCore.DataStorage.SetApplicationProperty(System.String, System.String)
at Avira.OE.ServiceHost.ServiceHost.Initialize(System.Object)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
Error: (12/16/2015 05:17:53 AM) (Source: .NET Runtime 4.0 Error Reporting) (User: )
Description: EventType clr20r3, P1 avira.oe.servicehost.exe, P2 1.1.30.21727, P3 54bce4af, P4 mscorlib, P5 4.0.0.0, P6 52ccf750, P7 3fde, P8 13c, P9 clr20r30, P10 clr20r31.
Error: (12/16/2015 05:17:07 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x800700ea.
Error: (12/16/2015 05:12:00 AM) (Source: ESENT) (User: )
Description: avguard (856) An attempt to open the file "C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\EVENTDB\gavi3.db" for read only access failed with system error 3 (0x00000003): "The system cannot find the path specified. ". The open file operation will fail with error -1023 (0xfffffc01).
Error: (12/15/2015 03:15:20 PM) (Source: .NET Runtime) (User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.UnauthorizedAccessException
Stack:
at System.Xml.XmlWriterSettings.CreateWriter(System.String)
at System.Xml.XmlWriter.Create(System.String, System.Xml.XmlWriterSettings)
at System.Xml.Linq.XDocument.Save(System.String, System.Xml.Linq.SaveOptions)
at Avira.OE.WinCore.SettingsDocument.SaveToFile()
at Avira.OE.WinCore.SettingsDocument.Dispose()
at Avira.OE.WinCore.DataStorage.SetApplicationProperty(System.String, System.String)
at Avira.OE.ServiceHost.ServiceHost.Initialize(System.Object)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
Error: (12/15/2015 03:14:30 PM) (Source: .NET Runtime) (User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.UnauthorizedAccessException
Stack:
at System.Xml.XmlWriterSettings.CreateWriter(System.String)
at System.Xml.XmlWriter.Create(System.String, System.Xml.XmlWriterSettings)
at System.Xml.Linq.XDocument.Save(System.String, System.Xml.Linq.SaveOptions)
at Avira.OE.WinCore.SettingsDocument.SaveToFile()
at Avira.OE.WinCore.SettingsDocument.Dispose()
at Avira.OE.WinCore.DataStorage.SetApplicationProperty(System.String, System.String)
at Avira.OE.ServiceHost.ServiceHost.Initialize(System.Object)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
System errors:
=============
Error: (12/16/2015 05:21:09 AM) (Source: Service Control Manager) (User: )
Description: The Avira Service Host service terminated unexpectedly. It has done this 3 time(s).
Error: (12/16/2015 05:20:35 AM) (Source: Service Control Manager) (User: )
Description: The Avira Service Host service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
Error: (12/16/2015 05:19:59 AM) (Source: Service Control Manager) (User: )
Description: The Avira Service Host service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
Error: (12/15/2015 03:15:20 PM) (Source: Service Control Manager) (User: )
Description: The Avira Service Host service terminated unexpectedly. It has done this 3 time(s).
Error: (12/15/2015 03:14:31 PM) (Source: Service Control Manager) (User: )
Description: The Avira Service Host service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
Error: (12/15/2015 03:12:40 PM) (Source: Service Control Manager) (User: )
Description: The Avira Service Host service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
Microsoft Office Sessions:
=========================
Error: (12/16/2015 05:21:09 AM) (Source: .NET Runtime)(User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.UnauthorizedAccessException
Stack:
at System.Xml.XmlWriterSettings.CreateWriter(System.String)
at System.Xml.XmlWriter.Create(System.String, System.Xml.XmlWriterSettings)
at System.Xml.Linq.XDocument.Save(System.String, System.Xml.Linq.SaveOptions)
at Avira.OE.WinCore.SettingsDocument.SaveToFile()
at Avira.OE.WinCore.SettingsDocument.Dispose()
at Avira.OE.WinCore.DataStorage.SetApplicationProperty(System.String, System.String)
at Avira.OE.ServiceHost.ServiceHost.Initialize(System.Object)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
Error: (12/16/2015 05:20:48 AM) (Source: .NET Runtime 4.0 Error Reporting)(User: )
Description: clr20r3avira.oe.servicehost.exe1.1.30.2172754bce4afmscorlib4.0.0.052ccf7503fde13csystem.unauthorizedaccessNIL
Error: (12/16/2015 05:20:34 AM) (Source: .NET Runtime)(User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.UnauthorizedAccessException
Stack:
at System.Xml.XmlWriterSettings.CreateWriter(System.String)
at System.Xml.XmlWriter.Create(System.String, System.Xml.XmlWriterSettings)
at System.Xml.Linq.XDocument.Save(System.String, System.Xml.Linq.SaveOptions)
at Avira.OE.WinCore.SettingsDocument.SaveToFile()
at Avira.OE.WinCore.SettingsDocument.Dispose()
at Avira.OE.WinCore.DataStorage.SetApplicationProperty(System.String, System.String)
at Avira.OE.ServiceHost.ServiceHost.Initialize(System.Object)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
Error: (12/16/2015 05:20:16 AM) (Source: .NET Runtime 4.0 Error Reporting)(User: )
Description: clr20r3avira.oe.servicehost.exe1.1.30.2172754bce4afmscorlib4.0.0.052ccf7503fde13csystem.unauthorizedaccessNIL
Error: (12/16/2015 05:19:58 AM) (Source: .NET Runtime)(User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.UnauthorizedAccessException
Stack:
at System.Xml.XmlWriterSettings.CreateWriter(System.String)
at System.Xml.XmlWriter.Create(System.String, System.Xml.XmlWriterSettings)
at System.Xml.Linq.XDocument.Save(System.String, System.Xml.Linq.SaveOptions)
at Avira.OE.WinCore.SettingsDocument.SaveToFile()
at Avira.OE.WinCore.SettingsDocument.Dispose()
at Avira.OE.WinCore.DataStorage.SetApplicationProperty(System.String, System.String)
at Avira.OE.ServiceHost.ServiceHost.Initialize(System.Object)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
Error: (12/16/2015 05:17:53 AM) (Source: .NET Runtime 4.0 Error Reporting)(User: )
Description: clr20r3avira.oe.servicehost.exe1.1.30.2172754bce4afmscorlib4.0.0.052ccf7503fde13csystem.unauthorizedaccessNIL
Error: (12/16/2015 05:17:07 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x800700ea.
Error: (12/16/2015 05:12:00 AM) (Source: ESENT)(User: )
Description: avguard856C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\EVENTDB\gavi3.db-1023 (0xfffffc01)3 (0x00000003)The system cannot find the path specified.
Error: (12/15/2015 03:15:20 PM) (Source: .NET Runtime)(User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.UnauthorizedAccessException
Stack:
at System.Xml.XmlWriterSettings.CreateWriter(System.String)
at System.Xml.XmlWriter.Create(System.String, System.Xml.XmlWriterSettings)
at System.Xml.Linq.XDocument.Save(System.String, System.Xml.Linq.SaveOptions)
at Avira.OE.WinCore.SettingsDocument.SaveToFile()
at Avira.OE.WinCore.SettingsDocument.Dispose()
at Avira.OE.WinCore.DataStorage.SetApplicationProperty(System.String, System.String)
at Avira.OE.ServiceHost.ServiceHost.Initialize(System.Object)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
Error: (12/15/2015 03:14:30 PM) (Source: .NET Runtime)(User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.UnauthorizedAccessException
Stack:
at System.Xml.XmlWriterSettings.CreateWriter(System.String)
at System.Xml.XmlWriter.Create(System.String, System.Xml.XmlWriterSettings)
at System.Xml.Linq.XDocument.Save(System.String, System.Xml.Linq.SaveOptions)
at Avira.OE.WinCore.SettingsDocument.SaveToFile()
at Avira.OE.WinCore.SettingsDocument.Dispose()
at Avira.OE.WinCore.DataStorage.SetApplicationProperty(System.String, System.String)
at Avira.OE.ServiceHost.ServiceHost.Initialize(System.Object)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
========================= Memory info: ===================================
Percentage of memory in use: 53%
Total physical RAM: 1021.98 MB
Available physical RAM: 472.31 MB
Total Virtual: 1695.86 MB
Available Virtual: 694.14 MB
========================= Partitions: =====================================
2 Drive c: () (Fixed) (Total:71.46 GB) (Free:44.79 GB) NTFS
========================= Users: ========================================
User accounts for \\DFSVF091
Administrator ann summers Guest
HelpAssistant SUPPORT_388945a0
**** End of log ****
Pat
