Adobe Flash X trojan. Technology newb; not sure what official name is.

OTL logfile created on: 3/15/2013 7:27:03 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Eden State\Documents
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16521)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

5.91 Gb Total Physical Memory | 3.34 Gb Available Physical Memory | 56.61% Memory free
12.11 Gb Paging File | 9.36 Gb Available in Paging File | 77.26% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 579.63 Gb Total Space | 513.71 Gb Free Space | 88.63% Space Free | Partition Type: NTFS
Drive E: | 22.79 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: UDF
Drive F: | 931.51 Gb Total Space | 811.10 Gb Free Space | 87.07% Space Free | Partition Type: NTFS

Computer Name: EDENSTATE-PC | User Name: Eden State | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - File not found -- C:\Users\Eden State\My Documents\OTL.com
PRC - [2012/12/18 11:08:28 | 000,065,192 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2012/12/14 16:49:28 | 000,682,344 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
PRC - [2012/12/14 16:49:28 | 000,512,360 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
PRC - [2012/12/14 16:49:28 | 000,398,184 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
PRC - [2012/11/22 08:30:14 | 000,132,056 | ---- | M] (Symantec Corporation) -- C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe
PRC - [2012/11/13 15:08:12 | 003,487,240 | ---- | M] (Safer-Networking Ltd.) -- C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdate.exe
PRC - [2012/11/13 15:08:08 | 003,825,176 | ---- | M] (Safer-Networking Ltd.) -- C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
PRC - [2012/11/13 15:07:24 | 000,168,384 | ---- | M] (Safer-Networking Ltd.) -- C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
PRC - [2012/11/13 15:07:20 | 001,369,624 | ---- | M] (Safer-Networking Ltd.) -- C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
PRC - [2012/11/13 15:07:16 | 001,103,392 | ---- | M] (Safer-Networking Ltd.) -- C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
PRC - [2012/10/08 15:15:51 | 000,039,808 | ---- | M] (Wacom Technology) -- C:\Program Files\Tablet\Wacom\WacomHost.exe
PRC - [2012/09/24 09:42:38 | 001,049,088 | ---- | M] (Autodesk Inc) -- C:\Program Files (x86)\Autodesk\SketchBook Pro 6.0.1\SketchBookSnapshot.exe
PRC - [2012/07/31 13:42:54 | 000,296,136 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
PRC - [2011/10/01 08:30:22 | 000,219,496 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
PRC - [2011/10/01 08:30:18 | 000,508,776 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
PRC - [2011/09/23 21:51:24 | 000,580,632 | ---- | M] (NTI Corporation) -- C:\Program Files (x86)\NTI\NTI Backup Now EZ\BackupNowEZtray.exe
PRC - [2011/09/23 21:51:22 | 000,045,592 | ---- | M] (NTI Corporation) -- C:\Program Files (x86)\NTI\NTI Backup Now EZ\BackupNowEZSvr.exe
PRC - [2011/09/02 03:07:50 | 000,279,896 | ---- | M] (Upromise, Inc.) -- C:\Program Files (x86)\Upromise\UpromiseTray.exe
PRC - [2011/08/04 10:31:12 | 000,267,584 | ---- | M] (Compete, Inc.) -- C:\Program Files (x86)\Upromise\dca-ua.exe
PRC - [2011/07/19 07:59:30 | 000,126,392 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe







OTL Extras logfile created on: 3/15/2013 7:27:03 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Eden State\Documents
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16521)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

5.91 Gb Total Physical Memory | 3.34 Gb Available Physical Memory | 56.61% Memory free
12.11 Gb Paging File | 9.36 Gb Available in Paging File | 77.26% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 579.63 Gb Total Space | 513.71 Gb Free Space | 88.63% Space Free | Partition Type: NTFS
Drive E: | 22.79 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: UDF
Drive F: | 931.51 Gb Total Space | 811.10 Gb Free Space | 87.07% Space Free | Partition Type: NTFS

Computer Name: EDENSTATE-PC | User Name: Eden State | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.url[@ = InternetShortcut] -- C:\windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] -- C:\windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1"
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l






# AdwCleaner v2.114 - Logfile created 03/15/2013 at 07:41:41
# Updated 05/03/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Eden State - EDENSTATE-PC
# Boot Mode : Normal
# Running from : C:\Users\Eden State\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WJ674MB3\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\Program Files (x86)\Upromise
Folder Deleted : C:\ProgramData\boost_interprocess
Folder Deleted : C:\Users\Eden State\AppData\Roaming\Upromise

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Compete
Key Deleted : HKCU\Software\AppDataLow\Software\CompeteInc
Key Deleted : HKCU\Software\Compete
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{06E58E5E-F8CB-4049-991E-A41C03BD419E}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{06E58E5E-F8CB-4049-991E-A41C03BD419E}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{A57F7191-1E7F-4852-BAAF-F80A43E2687A}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{DBBBC528-9C8C-4051-9187-ED6F01A457C9}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{DD7C44CC-0F60-4FD9-A38F-5CF30D698AC2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\CptUrlPassthru.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dca-api.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dca-bho.DLL
Key Deleted : HKLM\SOFTWARE\Classes\CptUrlPassthru.hxxpMonitor
Key Deleted : HKLM\SOFTWARE\Classes\CptUrlPassthru.hxxpMonitor.1
Key Deleted : HKLM\SOFTWARE\Classes\dcabho.Dca
Key Deleted : HKLM\SOFTWARE\Classes\dcabho.Dca.1
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{7BAB653D-88FB-4F60-AFC2-8E6FD59FAFF3}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A57F7191-1E7F-4852-BAAF-F80A43E2687A}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C8758BC4-4581-48C7-BA38-C1A650477AE9}
Key Deleted : HKLM\Software\CompeteInc
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{06E58E5E-F8CB-4049-991E-A41C03BD419E}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{06E58E5E-F8CB-4049-991E-A41C03BD419E}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{60260024-AA48-4A2F-84DA-2C2DCB24AAD0}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{15527BF5-9729-49DC-889C-9F956983154C}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{DD05B915-F77B-474A-9D42-9FEEAF5475C4}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{15527BF5-9729-49DC-889C-9F956983154C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DD05B915-F77B-474A-9D42-9FEEAF5475C4}
Key Deleted : HKLM\SOFTWARE\Software
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{06E58E5E-F8CB-4049-991E-A41C03BD419E}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{06E58E5E-F8CB-4049-991E-A41C03BD419E}]

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16521

[OK] Registry is clean.

-\\ Google Chrome v [Unable to get version]

File : C:\Users\Eden State\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [3650 octets] - [15/03/2013 07:41:41]

########## EOF - C:\AdwCleaner[S1].txt - [3710 octets] ##########

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*****************************************************************
Please download Malwarebytes Anti-Malware from here.
Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Full Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  
• Please save the log to a location you will remember.
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy and paste the entire report in your next reply.
  

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
**********************************************************
Download Security Check by screen317 from one of the following links and save it to your desktop.

Link 1
Link 2

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

I scanned with Malware and after doing a full scan of my computer and external HD it said it found no malicious items but quarantined: Trojan.RedirRdll and Expoit.Drop.9

I also don't have a results option, nor a tab on the main page. I do have log files, all collapsed.

I had a Trojan on my computer, I'm trying to verify whether it's still on here since I still get a few buggy issues when I open certain apps and locations (IE, Word, HD).

Ok, please the Security Check log and then run ComboFix and post the log.

*****************************************************************
Please note that Windows 7 will want to download this to your downloads folder. It does that, please copy it to your desktop

Download Combofix from any of the links below, and save it to your DESKTOP.
If your version of Windows defaults to you download folder you will need to copy it to your desktop.

Link 1
Link 2
Link 3

To prevent your anti-virus application interfering with ComboFix we need to disable it. See here for a tutorial regarding how to do so if you are unsure.

• Close any open windows and double click ComboFix.exe to run it.
  
  You will see the following image:
  

Click I Agree to start the program.

ComboFix will then extract the necessary files and you will see this:



As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. This will not occur in Windows Vista and 7

It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

If you did not have it installed, you will see the prompt below. Choose YES.



Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).

Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.

Sorry for the delay. I tried running everything like you said but it messed up my computer. I have two external HDs so I don't know if that's why; I had to relocate a whole bunch of files (especially my music and images).

I scanned my computer with Malwarebytes, Skybot, and SuperAntiSpyware. They removed a few things (some found items the others missed...?); I rescan every morning and all three cannot find any corrupt or suspicious files.

I also have Norton Eraser. It found a couple things (both names had Trojan somewhere it 'em). They were quarantined and removed.

Can I assume everything is taken care of now? If all these programs can't find anything else, I'm assuming the Trojan and adware got flushed out.

Again, I'm really computer illiterate so...

I understand. If your computer is running well there's only one more scan we should run. It's quite user-friendly.

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan

•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

• Click on to download the ESET Smart Installer. Save it to your desktop.
  
• Double click on the icon on your desktop.
  

•Check
•Click the button.
•Accept any security warnings from your browser.

• Leave the check mark next to Remove found threats.
  

•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

Thank you. It actually found two threats. Here's the log.


C:\Users\Eden State\AppData\Local\264f366e-c107-4773-aa61-90319e324b47.crx JS/Redirector.NCG trojan deleted - quarantined
C:\Users\Eden State\AppData\Roaming\stxyp.dll a variant of Win32/Medfos.LK trojan cleaned by deleting - quarantined

Ok, let's do some cleanup.

To remove all of the tools we used and the files and folders they created do the following:
Double click OTL.exe.

• Click the CleanUp button.
  
• Select Yes when the "Begin cleanup Process?" prompt appears.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes.
  

Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.
*********************************************
Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.



Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.



This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
***********************************************
To set a new Restore Point.

Click Start button , click Control Panel, click System and Maintenance, and then clicking System. In the left pane, click System Protection. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. To turn off System Protection for a hard disk, clear the check box next to the disk, and then click OK. Reboot to Normal Mode.
Click the Start button , click Control Panel, click System and Maintenance, and then click System.
In the left pane, click System Protection. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
To turn on System Protection for a hard disk, select the check box next to the disk, and then click OK.
This will give you a new, clean Restore Point.
*********************************************
Go to Microsoft Windows Update and get all critical updates.

----------

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!