Please run OTL
- Under the Custom Scans/Fixes box at the bottom, copy and paste in the following::otl
SRV - File not found [On_Demand | Stopped] -- -- (MpsSvc)
SRV - File not found [On_Demand | Stopped] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice_tmp.exe -- (MozillaMaintenance)
SRV - File not found [On_Demand | Stopped] -- -- (BFE)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (Tosrfcom)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Windows\System32\sysprep\UP_date\PEDrv.sys -- (SVRPEDRV)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\SYSPREP\Drivers\ioport.sys -- (IO_Memory)
IE - HKLM\..\SearchScopes,DefaultScope = {8A96AF9E-4074-43b7-BEA3-87217BDA7406}
IE - HKLM\..\SearchScopes\{BC37B0C6-1699-454D-815B-74DB6873EE31}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}&ie={inputEncoding}&oe={outputEncoding}&startIndex={startIndex?}&startPage={startPage};
IE - HKCU\..\SearchScopes,DefaultScope = {21475A23-BD73-3152-6CAC-741072CD9B98}
IE - HKCU\..\SearchScopes\{105E99FF-8B9A-4492-B155-06194B9056D2}: "URL" = http://www.bing.com/search?FORM=BABTDF&PC=BBLN&q={searchTerms}&src=IE-SearchBox
IE - HKCU\..\SearchScopes\{8A96AF9E-4074-43b7-BEA3-87217BDA7406}: "URL" = http://www.searchqu.com/web?src=ieb&systemid=406&q={searchTerms}
IE - HKCU\..\SearchScopes\{BC37B0C6-1699-454D-815B-74DB6873EE31}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7&rlz=1I7TSHB
FF - user.js - File not found
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O4 - Startup: C:\Users\JonEJet\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OpenOffice.org 3.3.lnk = File not found
O4 - Startup: C:\Users\JonEJet\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\_uninst_.lnk = File not found
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O15 - HKCU\..Trusted Ranges: GD ([http] in Local intranet)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab (Java Plug-in 1.6.0_32)
O16 - DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab (Java Plug-in 1.6.0_02)
O16 - DPF: {CAFEEFAC-0016-0000-0032-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab (Java Plug-in 1.6.0_32)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab (Java Plug-in 1.6.0_32)
O28 - HKLM ShellExecuteHooks: {AEB6717E-7E19-11d0-97EE-00C04FD91972} - No CLSID value found.
:files
C:\WINDOWS\SYSTEM32\SYSPREP
C:\Users\JonEJet\Documents\1aan0j2r.default-1340996399269
C:\Users\JonEJet\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\_uninst_.lnk
C:\Users\JonEJet\AppData\Local\Temp28.html
C:\Users\JonEJet\AppData\Local\Temp1.html
C:\Users\JonEJet\AppData\Roaming\Mozilla\Firefox\Profiles\okcrvxtn.default\extensions\abb@amazon.com.xpi
C:\Users\JonEJet\AppData\Roaming\Mozilla\Firefox\Profiles\okcrvxtn.default\extensions\cooijlurcq@cooijlurcq.org.xpi
C:\Users\JonEJet\AppData\Roaming\Mozilla\Firefox\Profiles\6llx2x2q.default\extensions\cooijlurcq@cooijlurcq.org.xpi
:commands
[emptytemp]
[reboot] - Then click the Run Fix button at the top.
- Note: The fix for OTL automatically hides your Desktop and Start menu so the fix can be completed. Do not be alerted, this is normal.
- Please do not exit the program. It might take a while to fix, but allow it to run. If it asks to reboot the computer, allow it to reboot. If the program freezes, and the computer fails to reboot - let me know.
Lastly, post the contents of the log. (Located at C:\_OTL\Moved Files)