i got something OTL scan done

Please read here for more information about WildTangent. Your choice if you want to remove it or not.

If you choose to follow my advice, please follow these instructions.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

•WildTangent Web Driveror anything related to WildTangent.
********************************************************
Update Your Java (JRE)

Old versions of Java have vulnerabilities that malware can use to infect your system.

First Verify your Java Version

If there are any other version(s) installed then update now.

Get the new version (if needed)

If your version is out of date install the newest version of the Sun Java Runtime Environment.

Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Be sure to close ALL open web browsers before starting the installation.

Remove any old versions

1. Download JavaRa and unzip the file to your Desktop.
2. Open JavaRA.exe and choose Remove Older Versions
3. Once complete exit JavaRA.

Additional Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer.
*************************************************
Please download Rooter and Save it to your desktop.

• Double click it to start the tool.Vista and Windows7 run as administrator.
  
• Click Scan.
  
• Eventually, a Notepad file containing the report will open, also found at C:\Rooter.txt. Post that log in your next reply.
  

question why so many steps?

this tells me that all virus protection is a joke or im just installing stuff to let others access my pc

Rooter.exe (v1.0.2) by Eric_71
.
The token does not have the SeDebugPrivilege privilege ! (error:1300)
Can not acquire SeDebugPrivilege !
Please run the tool as administrator ..
.
Windows 7 Home Edition (6.1.7601) Service Pack 1
[32_bits] - AMD64 Family 18 Model 1 Stepping 0, AuthenticAMD
.
Error OpenService (wscsvc) : 6
Error OpenSCManager : 5
Error OpenService (MpsSvc) : 6
Windows Defender -> Enabled
User Account Control (UAC) -> Enabled
.
Internet Explorer 9.0.8112.16421
Mozilla Firefox 9.0.1 (en-US)
.
C:\ [Fixed-NTFS] .. ( Total:580 Go - Free:544 Go )
D:\ [CD_Rom]
F:\ [Fixed-NTFS] .. ( Total:931 Go - Free:681 Go )
Q:\ [Fixed-NTFS] .. ( Total:0 Go - Free:0 Go )
.
Scan : 22:09.32
Path : C:\Users\Englewood\Downloads\Rooter.exe
User : Englewood ( Administrator -> YES )
.
----------------------\\ Processes
.
Locked [System Process] (0)
Locked System (4)
Locked smss.exe (300)
Locked csrss.exe (416)
Locked wininit.exe (512)
Locked csrss.exe (544)
Locked services.exe (576)
Locked lsass.exe (592)
Locked lsm.exe (600)
Locked svchost.exe (704)
Locked svchost.exe (776)
Locked atiesrxx.exe (844)
Locked winlogon.exe (880)
Locked svchost.exe (920)
Locked svchost.exe (964)
Locked svchost.exe (1004)
Locked svchost.exe (644)
Locked svchost.exe (1076)
Locked atieclxx.exe (1156)
Locked GFNEXSrv.exe (1232)
Locked wlanext.exe (1240)
Locked conhost.exe (1256)
Locked spoolsv.exe (1432)
Locked svchost.exe (1468)
Locked ccsvchst.exe (1628)
Locked ccSvcHst.exe (1696)
Locked svchost.exe (1768)
Locked sftvsa.exe (1260)
Locked svchost.exe (2124)
Locked TODDSrv.exe (2160)
Locked TosCoSrv.exe (2208)
Locked WLIDSVC.EXE (2272)
Locked sftlist.exe (2384)
Locked TecoService.exe (2428)
Locked WLIDSVCM.EXE (2476)
Locked WmiPrvSE.exe (2584)
Locked unsecapp.exe (2736)
Locked CVHSVC.EXE (2956)
Locked PresentationFontCache.exe (3020)
______ ????????? (2268)
Locked ccsvchst.exe (720)
Locked ccSvcHst.exe (2880)
______ ????????? (3156)
______ ????????? (3248)
Locked svchost.exe (3496)
______ ????????? (3600)
______ ????????? (3624)
______ ????????? (3652)
______ ????????? (3688)
______ ????????? (3736)
______ ????????? (3768)
______ ????????? (3984)
______ ????????? (4020)
______ ????????? (4032)
Locked GoogleToolbarNotifier.exe (4092)
______ ????????? (2824)
______ ????????? (4116)
______ ????????? (4136)
______ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe (4220)
Locked SynTPHelper.exe (4308)
______ ????????? (4448)
Locked SearchIndexer.exe (4728)
Locked wmpnetwk.exe (4848)
Locked svchost.exe (1116)
Locked TMachInfo.exe (2748)
Locked mbamservice.exe (5104)
Locked SymcPCCULaunchSvc.exe (4196)
Locked TosSmartSrv.exe (3520)
Locked TPCHSrv.exe (2924)
______ ????????? (3032)
______ ????????? (4440)
Locked TrustedInstaller.exe (2696)
Locked audiodg.exe (808)
______ C:\Program Files (x86)\Mozilla Firefox\firefox.exe (4540)
______ C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe (3432)
Locked SearchProtocolHost.exe (4692)
Locked SearchFilterHost.exe (3856)
______ C:\Users\Englewood\Downloads\Rooter.exe (4232)
.
----------------------\\ Device\Harddisk0\
.
\Device\Harddisk0 [Sectors : 63 x 512 Bytes]
.
\Device\Harddisk0\Partition1 --[ MBR ]-- (Start_Offset:1048576 | Length:1572864000)
\Device\Harddisk0\Partition2 (Start_Offset:1573912576 | Length:623391014912)
\Device\Harddisk0\Partition3 (Start_Offset:624964927488 | Length:15169748992)
.
----------------------\\ Scheduled Tasks
.
C:\windows\Tasks\GoogleUpdateTaskMachineCore.job
C:\windows\Tasks\GoogleUpdateTaskMachineUA.job
C:\windows\Tasks\SA.DAT
C:\windows\Tasks\SCHEDLGU.TXT
.
----------------------\\ Registry
.
.
----------------------\\ Files & Folders
.
----------------------\\ Scan completed at 22:10.01
.
C:\Rooter$\Rooter_1.txt - (25/01/2012 | 22:10.01)

had to re run

Rooter.exe (v1.0.2) by Eric_71
.
SeDebugPrivilege granted successfully ...
.
Windows 7 Home Edition (6.1.7601) Service Pack 1
[32_bits] - AMD64 Family 18 Model 1 Stepping 0, AuthenticAMD
.
[wscsvc] (Security Center) RUNNING (state:4)
Error OpenService (MpsSvc) : 1060
Windows Defender -> Enabled
User Account Control (UAC) -> Enabled
.
Internet Explorer 9.0.8112.16421
Mozilla Firefox 9.0.1 (en-US)
.
C:\ [Fixed-NTFS] .. ( Total:580 Go - Free:544 Go )
D:\ [CD_Rom]
F:\ [Fixed-NTFS] .. ( Total:931 Go - Free:681 Go )
Q:\ [Fixed-NTFS] .. ( Total:0 Go - Free:0 Go )
.
Scan : 01:57.19
Path : C:\Users\Englewood\Desktop\Rooter.exe
User : Englewood ( Administrator -> YES )
.
----------------------\\ Processes
.
Locked [System Process] (0)
Locked System (4)
______ ???Ë?????? (300)
______ ???Ë?????? (416)
______ ???Ë?????? (512)
______ ???Ë?????? (544)
______ ???Ë?????? (576)
______ ???Ë?????? (592)
______ ???Ë?????? (600)
______ ???Ë?????? (704)
______ ???Ë?????? (776)
______ ???Ë?????? (844)
______ ???Ë?????? (880)
______ ???Ë?????? (920)
______ ???Ë?????? (964)
______ ???Ë?????? (1004)
______ ???Ë?????? (644)
______ ???Ë?????? (1076)
______ ???Ë?????? (1156)
______ ???Ë?????? (1232)
______ ???Ë?????? (1240)
______ ???Ë?????? (1256)
______ ???Ë?????? (1432)
______ ???Ë?????? (1468)
______ C:\Program Files (x86)\Norton Internet Security\Engine\19.2.0.10\ccSvcHst.exe (1628)
______ C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe (1696)
______ ???Ë?????? (1768)
______ C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe (1260)
______ ???Ë?????? (2124)
______ ???Ë?????? (2160)
______ ???Ë?????? (2208)
______ ???Ë?????? (2272)
______ C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe (2384)
______ ???Ë?????? (2428)
______ ???Ë?????? (2476)
______ ???Ë?????? (2584)
______ ???Ë?????? (2736)
______ C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE (2956)
______ ???Ë?????? (3020)
______ ???Ë?????? (2268)
______ C:\Program Files (x86)\Norton Internet Security\Engine\19.2.0.10\ccSvcHst.exe (720)
______ C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe (2880)
______ ???Ë?????? (3156)
______ ???Ë?????? (3248)
______ ???Ë?????? (3496)
______ ???Ë?????? (3600)
______ ???Ë?????? (3624)
______ ???Ë?????? (3652)
______ ???Ë?????? (3688)
______ ???Ë?????? (3736)
______ ???Ë?????? (3768)
______ ???Ë?????? (3984)
______ ???Ë?????? (4020)
______ ???Ë?????? (4032)
______ C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (4092)
______ ???Ë?????? (2824)
______ ???Ë?????? (4116)
______ ???Ë?????? (4136)
______ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe (4220)
______ ???Ë?????? (4308)
______ ???Ë?????? (4448)
______ ???Ë?????? (4728)
______ ???Ë?????? (4848)
______ ???Ë?????? (1116)
______ ???Ë?????? (2748)
______ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe (5104)
______ C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\SymcPCCULaunchSvc.exe (4196)
______ ???Ë?????? (3520)
______ ???Ë?????? (2924)
______ ???Ë?????? (3032)
______ ???Ë?????? (4440)
______ C:\Program Files (x86)\Mozilla Firefox\firefox.exe (4540)
______ C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe (3432)
Locked audiodg.exe (2680)
______ ???Ë?????? (2548)
______ C:\Users\Englewood\Desktop\Rooter.exe (2612)
.
----------------------\\ Device\Harddisk0\
.
\Device\Harddisk0 [Sectors : 63 x 512 Bytes]
.
\Device\Harddisk0\Partition1 --[ MBR ]-- (Start_Offset:1048576 | Length:1572864000)
\Device\Harddisk0\Partition2 (Start_Offset:1573912576 | Length:623391014912)
\Device\Harddisk0\Partition3 (Start_Offset:624964927488 | Length:15169748992)
.
----------------------\\ Scheduled Tasks
.
C:\windows\Tasks\GoogleUpdateTaskMachineCore.job
C:\windows\Tasks\GoogleUpdateTaskMachineUA.job
C:\windows\Tasks\SA.DAT
C:\windows\Tasks\SCHEDLGU.TXT
.
----------------------\\ Registry
.
.
----------------------\\ Files & Folders
.
----------------------\\ Scan completed at 01:57.25
.
C:\Rooter$\Rooter_3.txt - (26/01/2012 | 01:57.25)

question why so many steps?

Each scan is designed to find different types of malware

this tells me that all virus protection is a joke or im just installing stuff to let others access my pc

An anti-virus just protects against viruses. There are lots more malware out there to infect your computer. All the tools I use to scan your computer are safe.
Is your computer running any better now?

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan
•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

• Click on to download the ESET Smart Installer. Save it to your desktop.
  
• Double click on the icon on your desktop.
  

•Check
•Click the button.
•Accept any security warnings from your browser.
•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

yes its working fine i the problem was i was getting redirects

while we are on the subject what kind of protection should i use ?

while we are on the subject what kind of protection should i use ?

I will advise you after you run the ESET scan and post the log.

C:\Qoobox\Quarantine\C\Windows\System32\consrv.dll.vir Win64/Sirefef.G trojan
C:\Users\Englewood\Downloads\Facemoods.exe a variant of Win32/InstallCore.F application
C:\Users\Englewood\Downloads\mp3mymp3install.exe a variant of Win32/Adware.MarketScore.A application
C:\Windows\assembly\temp\U\80000032.@ probably a variant of Win32/Olmarik.AVQ trojan

Please run ESET again. It didn't remove the infections.

should i select remove i didn't

DJ Englewood wrote:

should i select remove i didn't

Yes, please.

10-4 i didn't because i didn't see that in your instructions

C:\Qoobox\Quarantine\C\Windows\System32\consrv.dll.vir Win64/Sirefef.G trojan cleaned by deleting - quarantined
C:\Users\Englewood\Downloads\Facemoods.exe a variant of Win32/InstallCore.F application cleaned by deleting - quarantined
C:\Users\Englewood\Downloads\mp3mymp3install.exe a variant of Win32/Adware.MarketScore.A application deleted - quarantined
C:\Windows\assembly\temp\U\80000032.@ probably a variant of Win32/Olmarik.AVQ trojan cleaned by deleting - quarantined

How's your computer working now?

fine

That's good. We can do some cleanup.

To remove all of the tools we used and the files and folders they created do the following:
Double click OTL.exe.

• Click the CleanUp button.
  
• Select Yes when the "Begin cleanup Process?" prompt appears.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes.
  

Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.
**********************************************
To set a new Restore Point.

Click Start button , click Control Panel, click System and Maintenance, and then clicking System. In the left pane, click System Protection. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. To turn off System Protection for a hard disk, clear the check box next to the disk, and then click OK. Reboot to Normal Mode.
Click the Start button , click Control Panel, click System and Maintenance, and then click System.
In the left pane, click System Protection. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
To turn on System Protection for a hard disk, select the check box next to the disk, and then click OK.
This will give you a new, clean Restore Point.
****************************************************
Clean out your temporary internet files and temp files.

Download TFC by OldTimer to your desktop.

Double-click TFC.exe to run it.

Note: If you are running on Vista, right-click on the file and choose Run As Administrator

TFC will close all programs when run, so make sure you have saved all your work before you begin.

* Click the Start button to begin the cleaning process.
* Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.
* Please let TFC run uninterrupted until it is finished.

Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.
*********************************************************
Go to Microsoft Windows Update and get all critical updates.

----------

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!

what about virus protection the computer had nortons but it expired

and why is setting a restore point important?

what about virus protection the computer had nortons but it expired

I recommend MicroSoft Security Essentials.

Remember to only install one antivirus!

1) Avast! Home Edition
2) AVG Free Edition
3) Avira AntiVir Personal
4) Microsoft Security Essentials for Windows Vista\Windows 7 - 64 bit Download
4-a) Microsoft Security Essentials for Windows XP
5) Comodo Antivirus (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" if you choose this one)
6) PC Tools AntiVirus Free Edition

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.

and why is setting a restore point important? .

Because malware is often hidden in System Restore. Everytime you do a System Restore you infect your computer again.