[b]thank u 4 de info Belahzur heres wat i did i used da malwarebytes plus a norton trial but notin came up very fustratetin i prayed thanked god @ tried again & i saw a quarantine box in norton & thought to quarrantine it (da mkv file dat wouldn't delete) u see its da last ting i downloaded i ran a las scan & rebooted & noticed dat da mkv file came up but den it went away da internet explorer has stopped working popup stopped thk god 
once u no da prob jus quarantine it 