My 12 year old daughter said she was downloading "musicfrost" when she said the pc got stuck. After rebooting it and clicking on user, the screen went blank .The only thing
I could think of was "alt,ctrl,delete" then I typed in "new task" and was able to get the pc going again but still no desktop ,no start icon. After 1/2 hour I clicked on something that restored my desktop but I couldnt get to "remove/add programs" to uninslall musicfrost..I'm not sure what I did to get the desktop showing but after running malwarebytes and getting rid of 7 things it found ,I restarted ,and again no desktop..
Is there anything I can do that you know of ??
Thanks ,Neil
I could think of was "alt,ctrl,delete" then I typed in "new task" and was able to get the pc going again but still no desktop ,no start icon. After 1/2 hour I clicked on something that restored my desktop but I couldnt get to "remove/add programs" to uninslall musicfrost..I'm not sure what I did to get the desktop showing but after running malwarebytes and getting rid of 7 things it found ,I restarted ,and again no desktop..
Is there anything I can do that you know of ??
Thanks ,Neil