I am pretty sure I fell for a scam today and I`m worried that whoever has done this still has access to my computer and can see my passwords, perhaps has even installed viruses of their own. I`m sorry if this is the wrong place to post this but I am not that good at computers (which is probably why I fell for this )
This is what happened : A man called my house today and said he was from windows and that he received error messages that needed to be fixed or my comp would crash. I fell for it at first and allowed remote access to my computer. Did not go far enough to buy the 'warranty' they were offering but now I am freaking out that they could have gotten my passwords or something.
How do I make sure that they can no longer access my computer? Are there any programs I should install to fix any problems they might have caused and to make sure they can't get in again?
Any help would be greatly appreciated.
This is what happened : A man called my house today and said he was from windows and that he received error messages that needed to be fixed or my comp would crash. I fell for it at first and allowed remote access to my computer. Did not go far enough to buy the 'warranty' they were offering but now I am freaking out that they could have gotten my passwords or something.
How do I make sure that they can no longer access my computer? Are there any programs I should install to fix any problems they might have caused and to make sure they can't get in again?
Any help would be greatly appreciated.