Windows XP shuts down after 2 to 5 mins, but not while in Safemode

I have a laptop HP Pavillion running Windows XP Prof version 2002 SP2, AMD Athlon(tm) XP Processor 2800+, 1.60GHz, 1.25 GB RAM

Error message id full screen, but is only up for 1 sec, so not sure what it says. It does make mention that it could be related to one of my last installed programs, but I don't know which they are.
I have a few error codes:
BCCode: f4
BCP1: 00000003
BCP2: 89E44020
BCP3: 89E44194
BCP4: 805C77D0

How do I find out what's causing the shut down?

How can I see which programs were last installed?

Thank you, Marcel

Hello and Welcome !

Are you able to go under Safe Mode ? If so go to C:\Windows\Minidump and copy the files and upload it to some website and post the link here.

I uploaded them to one of my websites... www.alamocarpetcare.com/minidump/
Can you get them from there?

I won't have FTP access to your website it's giving cannot access error. Put the complete path i.e. www.alamocarpetcare.com/minidump/minidumpXXX.dmp

There are 145 files and all sized 88kb, but the following are the first one and the last one. Hope you can accsses them, or I can email them to you.

www.alamocarpetcare.com/minidump/Mini061610-01.dmp
www.alamocarpetcare.com/minidump/Mini092710-10.dmp

Zip all of them the upload it to Microsoft Sky drive http://explore.live.com/windows-live-skydrive

http://cid-95dcbbc49b019d35.office.live.com/browse.aspx/minidump

Hope this works

I know the solution may take a while, but just let me know if you were able to download the zip file?
Thnx

Yes ... Downloaded ... Running the Bugcheck now .. Will be rite back once i'm done.

Thanks.... I'll be on for a while today

Hello,

The Bugcheck we have is CRITICAL_OBJECT_TERMINATION (0xF4) i.e. a Critical Windows Process is shutdown causes the System to crash with Blue screen. That process is csrss.exe. It's possible it might be a hardware issue.

Lets do some basics first we have to run a hardware diagnostic. Follow this article http://captaindebugger.wordpress.com/hardware-diagnostic/

Uninstall any security software like Norton, McAfee etc. and install Microsoft Security Essentials http://www.microsoft.com/security_essentials/ because there is Page fault possibly cause by a security software. Also run the Removal Tool to cleanup the left over entries. http://uninstallers.blogspot.com/

Bugcheck:



Report back the results.

Hope this helps !

Can I do this all while working in Safe Mode?

The Hardware Diagnostic are most done by Bootable disk no OS needed. What security software are you using ?

None intentionally, but I don't know if anything starts up during boot..... how can I see what is running?

Is it possible for you to lay this out step by step for me... your suggestion although I'm sure is correct, is just too complex for me..... I went to the site and it has so much info and so many options.....
***********************************
YOUR EMAIL:
The Bugcheck we have is CRITICAL_OBJECT_TERMINATION (0xF4) i.e. a Critical Windows Process is shutdown causes the System to crash with Blue screen. That process is csrss.exe. It's possible it might be a hardware issue.

Lets do some basics first we have to run a hardware diagnostic. Follow this article http://captaindebugger.wordpress.com/hardware-diagnostic/

Uninstall any security software like Norton, McAfee etc. and install Microsoft Security Essentials http://www.microsoft.com/security_essentials/ because there is Page fault possibly cause by a security software. Also run the Removal Tool to cleanup the left over entries. http://uninstallers.blogspot.com/
*************************************

Thank you, Marcel

Marcel,

Sorry .. Lets go step by step:

First Download MemTest86+ from http://www.memtest86.com/ and burn it to a disk. Follow this guide for instructions in how to burn to disk http://pcsupport.about.com/od/toolsofthetrade/ht/burnisofile.htm

I went to memtest86.com..... do I need to buy this disc?

Na... Just download it http://www.memtest86.com/memtest86-3.5.iso.zip then burn that to disk.

can I just download it to a flashdrive and then use that to run it on my laptop, or must it be a CD?

It is now 5:30PM here and I have homework to complete by midnight. I will play with it more after midnight and send you what I find.

Thank you

Flash drive will work follow the Method 1 in this http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

OK, I changed my boot order to be USB first. It booted, but don't know if memtest ran. Of course it says to run it at least 7 times which can take hours, but my computer rebooted automatically as it always does.

Is the System painting Blue when you run the MemTest86+ ?

No,
I can't really tell if it is running. It says that it should autostart from my USB drive, but I don't really see anything happening. Windows just starts up. Can I boot in Safe mode and then try running it from the USB or does defeat the purpose?

If USB doesn't work then try burning to a Disk and boot it from there.

I appreciate you trying to help me, but you do not communicate in enough detail for my novice knowledge and skills... and I am now starting to feel the frustration. I do appreciate you trying. I will post it again.
Thanks, Marcel

marcusmax wrote:

I appreciate you trying to help me, but you do not communicate in enough detail for my novice knowledge and skills... and I am now starting to feel the frustration. I do appreciate you trying. I will post it again.
Thanks, Marcel

I apologize. In the article i have mentioned before have two options. One option to run the MemTest is using USB disk and the other option burning the MemTest86+ to a disk and running it from there. Since booting from USB fails you could Download the MemTest86+ ISO image and burn it to a disk. Then change the boot order to boot from CD in BIOS.
Then boot from the disk and run then rum the MemTest.