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descriptionBankerfox.a, win32/nuqel.e and AV sec suite, oh my! EmptyBankerfox.a, win32/nuqel.e and AV sec suite, oh my!

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i started getting this infection last night, thought no big on it because everything could still run, then thismorning my IE wont run and i have popups everywhere cant run malwarebytes,norton,ect. help please? :sad:

descriptionBankerfox.a, win32/nuqel.e and AV sec suite, oh my! EmptyRe: Bankerfox.a, win32/nuqel.e and AV sec suite, oh my!

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Hello.

Download OTL by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.

descriptionBankerfox.a, win32/nuqel.e and AV sec suite, oh my! EmptyRe: Bankerfox.a, win32/nuqel.e and AV sec suite, oh my!

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"the file name, directory name, or volume syntax is incorrect" comes up each time i scan.

descriptionBankerfox.a, win32/nuqel.e and AV sec suite, oh my! EmptyRe: Bankerfox.a, win32/nuqel.e and AV sec suite, oh my!

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Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

descriptionBankerfox.a, win32/nuqel.e and AV sec suite, oh my! EmptyRe: Bankerfox.a, win32/nuqel.e and AV sec suite, oh my!

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