Hi,
I have a problem with my computer and it is quite urgent because the pc isn't mine. I have an MSI WIND NOTEBOOK, some days ago I think I downloaded a program containing a virus which often redirected me on different other sites while surfing in the internet.
I couldn't delete it with my antivirus programs (I installed 5 in total), and today it slowed down my pc, so I restarted it. I realize now that it was what the virus wanted, because now I cannot access windows at all. All I can access is F keys.
Every time when I boot my pc, it shows me just the first logo of windows and then for a second the bluescreen, then it restarts again.
I tried to reboot it in the safe mode etc., but nȯne of these modes doesn't work. I also tried to return to the last normally working configuration but it is blocked, too. Besides, this pc doesn't have a place for cd, so all I can use is a usb key.
I don't want to restore the initial data and to lose all the information stored on this pc.
Can anyone help me with ideas how to get my computer in normal mode again?
I have a problem with my computer and it is quite urgent because the pc isn't mine. I have an MSI WIND NOTEBOOK, some days ago I think I downloaded a program containing a virus which often redirected me on different other sites while surfing in the internet.
I couldn't delete it with my antivirus programs (I installed 5 in total), and today it slowed down my pc, so I restarted it. I realize now that it was what the virus wanted, because now I cannot access windows at all. All I can access is F keys.
Every time when I boot my pc, it shows me just the first logo of windows and then for a second the bluescreen, then it restarts again.
I tried to reboot it in the safe mode etc., but nȯne of these modes doesn't work. I also tried to return to the last normally working configuration but it is blocked, too. Besides, this pc doesn't have a place for cd, so all I can use is a usb key.
I don't want to restore the initial data and to lose all the information stored on this pc.
Can anyone help me with ideas how to get my computer in normal mode again?