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descriptionMultiple Issues...  Fearing the worst... EmptyMultiple Issues... Fearing the worst...

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I cannot tell you how completely frustrated I am right now. I have been trying to download the HiJackThis program to get you all a log of what is going on on my Vista machine and I am completely frustrated. After two hours, I have failed on all accounts! I cannot download the program, I have had multiple attempts to update my SpyBot and it too fails, the connection seems like it is fine, but the response is incredibly slow.... Is there anything I can do at all without that log?

descriptionMultiple Issues...  Fearing the worst... EmptyRe: Multiple Issues... Fearing the worst...

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:25:19 PM, on 1/4/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18865)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\itunes\iTunesHelper.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Windows\WindowsMobile\wmdcBase.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Stacey Brown\Desktop\winlogon.scr

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: ZemantaBHO - {8E42A03A-34ED-46C4-8385-79E9534635FB} - C:\Program Files\Zemanta\Zemanta for Internet Explorer 0.5.7\ZemantaBHO.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [Windows Mobile-based device management] %WINDIR%\WindowsMobile\wmdcBase.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

descriptionMultiple Issues...  Fearing the worst... EmptyRe: Multiple Issues... Fearing the worst...

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O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2008\HelpAsyncPluggableProtocol.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll (file missing)
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Google Desktop Manager 5.7.801.7324 (GoogleDesktopManager-010708-104812) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe
O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
O23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SessionLauncher - Unknown owner - C:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 12349 bytes

Finally got it to load and accept... Any help would be greatfully accepted. I have also lost some Windows functionality. The Task Manager is stuck in only Processes mode... I cannot see anything but the running processes and I cannot close it when I open it... No little red ex, no options...

descriptionMultiple Issues...  Fearing the worst... EmptyRe: Multiple Issues... Fearing the worst...

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Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

descriptionMultiple Issues...  Fearing the worst... EmptyRe: Multiple Issues... Fearing the worst...

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Malwarebytes' Anti-Malware 1.43
Database version: 3496
Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18865

1/5/2010 9:46:12 AM
mbam-log-2010-01-05 (09-46-12).txt

Scan type: Quick Scan
Objects scanned: 100906
Time elapsed: 5 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 19
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{63d0ed2c-b45b-4458-8b3b-60c69bbbd83c} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{98d9753d-d73b-42d5-8c85-4469cda897ab} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\Stacey Brown\Desktop\winlogon.scr (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

descriptionMultiple Issues...  Fearing the worst... EmptyRe: Multiple Issues... Fearing the worst...

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1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to svchost as follows:

Multiple Issues...  Fearing the worst... CF_download_FF

Multiple Issues...  Fearing the worst... 2aflf5z

3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. We need to disable your local AV (Anti-virus) before running Combofix.

  • See HERE for how to disable your AV.
  • Double click on svchost.exe.
  • Follow the prompts. NOTE:
  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouse click combofix's window whilst it's running. That may cause it to stall.

descriptionMultiple Issues...  Fearing the worst... EmptyRe: Multiple Issues... Fearing the worst...

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ComboFix 10-01-04.01 - Stacey Brown 01/05/2010 17:55:23.1.2 - x86
Microsoft®️ Windows Vista™️ Home Premium 6.0.6002.2.1252.1.1033.18.3061.1774 [GMT -7:00]
Running from: c:\users\Stacey Brown\Desktop\ComboFix.exe
SP: Lavasoft Ad-Watch Live! *disabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22}
SP: Spybot - Search and Destroy *enabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.
ADS - Windows: deleted 48 bytes in 1 streams.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\$recycle.bin\S-1-5-21-1400113804-1914402855-3429530994-500
c:\$recycle.bin\S-1-5-21-1476005883-3690172237-2846554368-500
c:\$recycle.bin\S-1-5-21-2152478756-3922319563-605102323-500
c:\users\Stacey Brown\AppData\Local\Microsoft\Windows\Temporary Internet Files\viewChanges.html

.
((((((((((((((((((((((((( Files Created from 2009-12-06 to 2010-01-06 )))))))))))))))))))))))))))))))
.

2010-01-06 01:01 . 2010-01-06 01:01 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-01-05 16:37 . 2010-01-05 16:37 -------- d-----w- c:\users\Stacey Brown\AppData\Roaming\Malwarebytes
2010-01-05 16:37 . 2009-12-30 21:55 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-05 16:37 . 2010-01-05 16:37 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-05 16:37 . 2009-12-30 21:54 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-14 15:06 . 2009-11-09 12:31 24064 ----a-w- c:\windows\system32\nshhttp.dll
2009-12-14 15:06 . 2009-11-09 12:30 30720 ----a-w- c:\windows\system32\httpapi.dll
2009-12-14 15:06 . 2009-11-09 10:36 411648 ----a-w- c:\windows\system32\drivers\http.sys
2009-12-13 23:19 . 2009-10-07 11:36 243712 ----a-w- c:\windows\system32\rastls.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-06 01:03 . 2009-05-02 19:17 -------- d-----w- c:\users\Stacey Brown\AppData\Roaming\Skype
2010-01-05 23:07 . 2009-05-02 19:19 -------- d-----w- c:\users\Stacey Brown\AppData\Roaming\skypePM
2010-01-05 17:14 . 2009-01-08 16:48 12 ----a-w- c:\windows\bthservsdp.dat
2010-01-05 00:42 . 2008-05-11 21:35 -------- d-----w- c:\program files\Google
2010-01-04 23:54 . 2009-10-08 14:53 -------- d-----w- c:\program files\Windows Live
2010-01-04 23:53 . 2009-09-23 20:57 -------- d-----w- c:\program files\NCH Swift Sound
2010-01-04 23:51 . 2009-02-04 17:02 -------- d-----w- c:\program files\Lavasoft
2010-01-03 00:00 . 2008-05-26 14:17 -------- d-----w- c:\program files\Intuit
2009-12-30 16:00 . 2008-05-11 21:41 -------- d-----w- c:\program files\Common Files\Roxio Shared
2009-12-30 16:00 . 2008-05-11 21:41 -------- d-----w- c:\program files\Roxio
2009-12-30 16:00 . 2008-05-11 21:42 -------- d-----w- c:\program files\Common Files\Sonic Shared
2009-12-30 16:00 . 2008-05-11 21:42 -------- d-----w- c:\program files\Common Files\PX Storage Engine
2009-12-14 15:21 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2009-12-02 20:48 . 2008-05-27 15:34 -------- d-----w- c:\users\Stacey Brown\AppData\Roaming\Move Networks
2009-12-01 20:24 . 2009-05-07 23:52 127325 ----a-w- c:\users\Stacey Brown\AppData\Roaming\Move Networks\uninstall.exe
2009-12-01 20:24 . 2009-08-13 19:21 4187512 ----a-w- c:\users\Stacey Brown\AppData\Roaming\Move Networks\plugins\npqmp071505000011.dll
2009-11-30 16:37 . 2008-05-17 15:27 -------- d-----w- c:\program files\AVG
2009-11-30 16:03 . 2009-09-23 20:58 -------- d-----w- c:\users\Stacey Brown\AppData\Roaming\NCH Swift Sound
2009-11-30 01:41 . 2009-11-08 17:10 -------- d-----w- c:\program files\Escape The Museum
2009-11-30 00:27 . 2009-01-21 02:40 256 ----a-w- c:\windows\system32\pool.bin
2009-11-21 14:57 . 2008-05-18 23:25 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-11-21 06:40 . 2009-12-13 23:20 916480 ----a-w- c:\windows\system32\wininet.dll
2009-11-21 06:34 . 2009-12-13 23:20 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-11-21 06:34 . 2009-12-13 23:20 109056 ----a-w- c:\windows\system32\iesysprep.dll
2009-11-21 04:59 . 2009-12-13 23:20 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-11-18 14:36 . 2009-11-18 14:36 -------- d-----w- c:\program files\Windows Portable Devices
2009-11-18 14:36 . 2006-11-02 10:25 665600 ----a-w- c:\windows\inf\drvindex.dat
2009-11-18 14:28 . 2009-11-18 14:28 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_07_00.Wdf
2009-11-18 14:26 . 2009-11-18 14:26 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdFs_01_07_00.Wdf
2009-11-11 12:23 . 2009-05-02 19:16 -------- d-----r- c:\program files\Skype
2009-11-11 12:23 . 2009-11-11 12:23 -------- d-----w- c:\program files\Common Files\Skype
2009-11-11 11:22 . 2009-11-11 11:22 104512 ----a-w- c:\windows\system32\drivers\AnyDVD.sys
2009-11-03 03:42 . 2009-10-03 14:33 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-11-01 15:36 . 2009-11-01 15:36 175756 ---ha-w- c:\windows\system32\mlfcache.dat
2009-10-29 09:17 . 2009-11-27 14:29 2048 ----a-w- c:\windows\system32\tzres.dll
2009-10-08 21:08 . 2009-11-18 03:42 555520 ----a-w- c:\windows\system32\UIAutomationCore.dll
2009-10-08 21:08 . 2009-11-18 03:42 234496 ----a-w- c:\windows\system32\oleacc.dll
2009-10-08 21:07 . 2009-11-18 03:42 4096 ----a-w- c:\windows\system32\oleaccrc.dll
2008-05-12 05:02 . 2008-05-12 04:47 8192 --sha-w- c:\windows\Users\Default\NTUSER.DAT
.

descriptionMultiple Issues...  Fearing the worst... EmptyRe: Multiple Issues... Fearing the worst...

more_horiz
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-05-11 68856]
"AnyDVD"="c:\program files\SlySoft\AnyDVD\AnyDVDtray.exe" [2009-11-11 3124160]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2008-10-24 206112]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2009-10-09 25623336]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-19 1008184]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2008-02-29 17920]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-01-25 167936]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-03-06 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-03-06 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-03-06 133656]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-03-21 1548288]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-03-21 174872]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2008-05-11 29744]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2008-11-06 184320]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\sttray.exe" [2007-11-12 405504]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-09-05 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-10-29 141600]
"Windows Mobile-based device management"="c:\windows\WindowsMobile\wmdcBase.exe" [2007-05-31 648072]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2008-5-11 50688]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2009-9-16 972064]
QuickSet.lnk - c:\program files\Dell\QuickSet\quickset.exe [2007-9-7 1180952]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-05-11 21:46 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"VistaSp2"=hex(b):fb,79,3d,83,6d,3a,ca,01

descriptionMultiple Issues...  Fearing the worst... EmptyRe: Multiple Issues... Fearing the worst...

more_horiz
R2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\AEstSrv.exe [5/11/2008 2:16 PM 73728]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [5/18/2008 4:25 PM 1153368]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\System32\drivers\IntcHdmi.sys [5/11/2008 10:10 PM 111616]
S2 RoxLiveShare10;LiveShare P2P Server 10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe [12/14/2007 12:25 PM 309744]
S2 RoxWatch10;Roxio Hard Drive Watcher 10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe [12/14/2007 12:25 PM 166384]
S2 SessionLauncher;SessionLauncher;c:\users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe --> c:\users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [?]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [6/4/2008 5:09 PM 21504]
S3 fssfltr;FssFltr;c:\windows\System32\drivers\fssfltr.sys [10/8/2009 7:54 AM 54632]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\Windows Live\Family Safety\fsssvc.exe [8/5/2009 9:48 PM 704864]
S3 netr28u;Linksys USB Wireless LAN Card Driver for Vista;c:\windows\System32\drivers\netr28u.sys [12/6/2007 9:54 PM 570880]
S3 RoxMediaDB10;RoxMediaDB10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [12/14/2007 12:25 PM 1112560]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr
bthsvcs REG_MULTI_SZ BthServ
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
.
- - - - ORPHANS REMOVED - - - -

Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
AddRemove-HijackThis - c:\users\Stacey Brown\Desktop\HijackThis.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-01-05 18:03
Windows 6.0.6002 Service Pack 2 NTFS

scanning hȋdden processes ...

scanning hȋdden autostart entries ...

scanning hȋdden files ...

scan completed successfully
hȋdden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-1476005883-3690172237-2846554368-1000\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
"??"=hex:7b,ad,b8,f1,36,8f,71,c3,47,f4,ee,01,59,45,1e,ce,85,1c,31,45,be,41,7d,
95,ea,0e,2a,36,26,f4,74,68,ba,7d,83,26,80,4e,7a,a3,d7,21,bc,28,65,84,86,0e,\
"??"=hex:86,da,55,2f,af,3b,e3,b4,d1,fb,6d,fc,8c,4e,26,f9

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2010-01-05 18:06:39
ComboFix-quarantined-files.txt 2010-01-06 01:06

Pre-Run: 182,906,814,464 bytes free
Post-Run: 183,102,844,928 bytes free

Current=1 Default=1 Failed=0 LastKnownGood=4 Sets=1,2,3,4
- - End Of File - - 372A95AC35B97164DF5CC0800DA113C9

descriptionMultiple Issues...  Fearing the worst... EmptyRe: Multiple Issues... Fearing the worst...

more_horiz

  1. Close any open browsers.
  2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  3. Open notepad and copy/paste the text in the quotebox below into it:

    Driver::
    SessionLauncher

    RegLock::
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

  4. Save this as CFScript.txt, in the same location as ComboFix.exe

    Multiple Issues...  Fearing the worst... Cfscriptb4i

  5. Referring to the picture above, drag CFScript into ComboFix.exe
  6. When finished, it shall produce a log for you at C:\ComboFix.txt
  7. Please post the contents of the log in your next reply.

descriptionMultiple Issues...  Fearing the worst... EmptyRe: Multiple Issues... Fearing the worst...

more_horiz
ComboFix 10-01-04.01 - Stacey Brown 01/06/2010 13:31:33.2.2 - x86
Microsoft®️ Windows Vista™️ Home Premium 6.0.6002.2.1252.1.1033.18.3061.1421 [GMT -7:00]
Running from: c:\users\Stacey Brown\Desktop\ComboFix.exe
Command switches used :: c:\users\Stacey Brown\CFScript.txt
SP: Lavasoft Ad-Watch Live! *disabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22}
SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_SessionLauncher


((((((((((((((((((((((((( Files Created from 2009-12-06 to 2010-01-06 )))))))))))))))))))))))))))))))
.

2010-01-06 20:37 . 2010-01-06 20:37 -------- d-----w- c:\users\Public\AppData\Local\temp
2010-01-05 16:37 . 2010-01-05 16:37 -------- d-----w- c:\users\Stacey Brown\AppData\Roaming\Malwarebytes
2010-01-05 16:37 . 2009-12-30 21:55 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-05 16:37 . 2010-01-05 16:37 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-05 16:37 . 2009-12-30 21:54 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-14 15:06 . 2009-11-09 12:31 24064 ----a-w- c:\windows\system32\nshhttp.dll
2009-12-14 15:06 . 2009-11-09 12:30 30720 ----a-w- c:\windows\system32\httpapi.dll
2009-12-14 15:06 . 2009-11-09 10:36 411648 ----a-w- c:\windows\system32\drivers\http.sys
2009-12-13 23:19 . 2009-10-07 11:36 243712 ----a-w- c:\windows\system32\rastls.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-06 20:42 . 2009-05-02 19:19 -------- d-----w- c:\users\Stacey Brown\AppData\Roaming\skypePM
2010-01-06 20:41 . 2009-05-02 19:17 -------- d-----w- c:\users\Stacey Brown\AppData\Roaming\Skype
2010-01-06 20:38 . 2009-01-08 16:48 12 ----a-w- c:\windows\bthservsdp.dat
2010-01-05 00:42 . 2008-05-11 21:35 -------- d-----w- c:\program files\Google
2010-01-04 23:54 . 2009-10-08 14:53 -------- d-----w- c:\program files\Windows Live
2010-01-04 23:53 . 2009-09-23 20:57 -------- d-----w- c:\program files\NCH Swift Sound
2010-01-04 23:51 . 2009-02-04 17:02 -------- d-----w- c:\program files\Lavasoft
2010-01-03 00:00 . 2008-05-26 14:17 -------- d-----w- c:\program files\Intuit
2009-12-30 16:00 . 2008-05-11 21:41 -------- d-----w- c:\program files\Common Files\Roxio Shared
2009-12-30 16:00 . 2008-05-11 21:41 -------- d-----w- c:\program files\Roxio
2009-12-30 16:00 . 2008-05-11 21:42 -------- d-----w- c:\program files\Common Files\Sonic Shared
2009-12-30 16:00 . 2008-05-11 21:42 -------- d-----w- c:\program files\Common Files\PX Storage Engine
2009-12-14 15:21 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2009-12-02 20:48 . 2008-05-27 15:34 -------- d-----w- c:\users\Stacey Brown\AppData\Roaming\Move Networks
2009-12-01 20:24 . 2009-05-07 23:52 127325 ----a-w- c:\users\Stacey Brown\AppData\Roaming\Move Networks\uninstall.exe
2009-12-01 20:24 . 2009-08-13 19:21 4187512 ----a-w- c:\users\Stacey Brown\AppData\Roaming\Move Networks\plugins\npqmp071505000011.dll
2009-11-30 16:37 . 2008-05-17 15:27 -------- d-----w- c:\program files\AVG
2009-11-30 16:03 . 2009-09-23 20:58 -------- d-----w- c:\users\Stacey Brown\AppData\Roaming\NCH Swift Sound
2009-11-30 01:41 . 2009-11-08 17:10 -------- d-----w- c:\program files\Escape The Museum
2009-11-30 00:27 . 2009-01-21 02:40 256 ----a-w- c:\windows\system32\pool.bin
2009-11-21 14:57 . 2008-05-18 23:25 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-11-21 06:40 . 2009-12-13 23:20 916480 ----a-w- c:\windows\system32\wininet.dll
2009-11-21 06:34 . 2009-12-13 23:20 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-11-21 06:34 . 2009-12-13 23:20 109056 ----a-w- c:\windows\system32\iesysprep.dll
2009-11-21 04:59 . 2009-12-13 23:20 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-11-18 14:36 . 2009-11-18 14:36 -------- d-----w- c:\program files\Windows Portable Devices
2009-11-18 14:36 . 2006-11-02 10:25 665600 ----a-w- c:\windows\inf\drvindex.dat
2009-11-18 14:28 . 2009-11-18 14:28 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_07_00.Wdf
2009-11-18 14:26 . 2009-11-18 14:26 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdFs_01_07_00.Wdf
2009-11-11 12:23 . 2009-05-02 19:16 -------- d-----r- c:\program files\Skype
2009-11-11 12:23 . 2009-11-11 12:23 -------- d-----w- c:\program files\Common Files\Skype
2009-11-11 11:22 . 2009-11-11 11:22 104512 ----a-w- c:\windows\system32\drivers\AnyDVD.sys
2009-11-03 03:42 . 2009-10-03 14:33 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-11-01 15:36 . 2009-11-01 15:36 175756 ---ha-w- c:\windows\system32\mlfcache.dat
2009-10-29 09:17 . 2009-11-27 14:29 2048 ----a-w- c:\windows\system32\tzres.dll
2009-10-08 21:08 . 2009-11-18 03:42 555520 ----a-w- c:\windows\system32\UIAutomationCore.dll
2009-10-08 21:08 . 2009-11-18 03:42 234496 ----a-w- c:\windows\system32\oleacc.dll
2009-10-08 21:07 . 2009-11-18 03:42 4096 ----a-w- c:\windows\system32\oleaccrc.dll
2008-05-12 05:02 . 2008-05-12 04:47 8192 --sha-w- c:\windows\Users\Default\NTUSER.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-05-11 68856]
"AnyDVD"="c:\program files\SlySoft\AnyDVD\AnyDVDtray.exe" [2009-11-11 3124160]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2008-10-24 206112]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2009-10-09 25623336]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-19 1008184]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2008-02-29 17920]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-01-25 167936]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-03-06 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-03-06 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-03-06 133656]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-03-21 1548288]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-03-21 174872]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2008-05-11 29744]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2008-11-06 184320]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\sttray.exe" [2007-11-12 405504]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-09-05 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-10-29 141600]
"Windows Mobile-based device management"="c:\windows\WindowsMobile\wmdcBase.exe" [2007-05-31 648072]

descriptionMultiple Issues...  Fearing the worst... EmptyRe: Multiple Issues... Fearing the worst...

more_horiz
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2008-5-11 50688]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2009-9-16 972064]
QuickSet.lnk - c:\program files\Dell\QuickSet\quickset.exe [2007-9-7 1180952]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-05-11 21:46 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"VistaSp2"=hex(b):fb,79,3d,83,6d,3a,ca,01

R2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\AEstSrv.exe [5/11/2008 2:16 PM 73728]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [5/18/2008 4:25 PM 1153368]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\System32\drivers\IntcHdmi.sys [5/11/2008 10:10 PM 111616]
S2 RoxLiveShare10;LiveShare P2P Server 10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe [12/14/2007 12:25 PM 309744]
S2 RoxWatch10;Roxio Hard Drive Watcher 10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe [12/14/2007 12:25 PM 166384]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [6/4/2008 5:09 PM 21504]
S3 fssfltr;FssFltr;c:\windows\System32\drivers\fssfltr.sys [10/8/2009 7:54 AM 54632]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\Windows Live\Family Safety\fsssvc.exe [8/5/2009 9:48 PM 704864]
S3 netr28u;Linksys USB Wireless LAN Card Driver for Vista;c:\windows\System32\drivers\netr28u.sys [12/6/2007 9:54 PM 570880]
S3 RoxMediaDB10;RoxMediaDB10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [12/14/2007 12:25 PM 1112560]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr
bthsvcs REG_MULTI_SZ BthServ
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
.

descriptionMultiple Issues...  Fearing the worst... EmptyRe: Multiple Issues... Fearing the worst...

more_horiz
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-01-06 13:43
Windows 6.0.6002 Service Pack 2 NTFS

scanning hȋdden processes ...

scanning hȋdden autostart entries ...

scanning hȋdden files ...

scan completed successfully
hȋdden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-1476005883-3690172237-2846554368-1000\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
"??"=hex:7b,ad,b8,f1,36,8f,71,c3,47,f4,ee,01,59,45,1e,ce,85,1c,31,45,be,41,7d,
95,ea,0e,2a,36,26,f4,74,68,ba,7d,83,26,80,4e,7a,a3,d7,21,bc,28,65,84,86,0e,\
"??"=hex:86,da,55,2f,af,3b,e3,b4,d1,fb,6d,fc,8c,4e,26,f9
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'Explorer.exe'(4624)
c:\program files\SlySoft\AnyDVD\ADvdDiscHlp1.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
c:\program files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\windows\system32\STacSV.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\windows\system32\DRIVERS\xaudio.exe
c:\windows\system32\igfxsrvc.exe
c:\windows\ehome\ehmsas.exe
c:\program files\DellTPad\ApMsgFwd.exe
c:\program files\DellTPad\HidFind.exe
c:\program files\DellTPad\Apntex.exe
c:\windows\system32\wbem\unsecapp.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\Skype\Plugin Manager\skypePM.exe
.
**************************************************************************
.
Completion time: 2010-01-06 13:48:16 - machine was rebooted
ComboFix-quarantined-files.txt 2010-01-06 20:48
ComboFix2.txt 2010-01-06 01:06

Pre-Run: 175,961,907,200 bytes free
Post-Run: 175,825,051,648 bytes free

- - End Of File - - DB0EABB14AA291BBD9C8E12DCEB1E5C5

descriptionMultiple Issues...  Fearing the worst... EmptyRe: Multiple Issues... Fearing the worst...

more_horiz
Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /uninstall

This will also reset your restore points.

How is the machine running now?

descriptionMultiple Issues...  Fearing the worst... EmptyRe: Multiple Issues... Fearing the worst...

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Um... At the risk of sounding like a complete idiot I am running Windows Vista and there isn't a Run command readily available from the Start menu. Is there somewhere else I can look?

descriptionMultiple Issues...  Fearing the worst... EmptyRe: Multiple Issues... Fearing the worst...

more_horiz
Sorry, yes. Go to the Start Menu, and in the little search box, just type in "Run" without the quote marks, and it will find the run command box.

Open that, and do the uninstall command.

descriptionMultiple Issues...  Fearing the worst... EmptyRe: Multiple Issues... Fearing the worst...

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Thank you!!! It seems to be running much smoother... I guess things would be better if I could actually find some time to clean off the files and relieve some of it's burden... Cheesy Grin (sparkly

descriptionMultiple Issues...  Fearing the worst... EmptyRe: Multiple Issues... Fearing the worst...

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Hehe.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck. Big Grin

descriptionMultiple Issues...  Fearing the worst... EmptyRe: Multiple Issues... Fearing the worst...

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