I cant run any programs becuase theres some VIRUSES that say i cant execute..

What should i do..theres like 30 something viruses and i cant RUN anithing at allll... i can open anithing..what should i do.....i dont want to reboot it cux i have files that i need...but i cant open them or transfer them out.....

Welcome to GeekPolice.

From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by a Tech Staff member, administrator, or moderator. Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.

As this topic is for you only, I just need to issue a warning to outside readers:
Warning: Instructions issued in this topic are for this user only. We are not responsible for damages, so if you need help; please register for this site, and start a new topic requesting help.

---

Please download ComboFix from BleepingComputer.com

Alternate link: GeeksToGo.com

Alternate link: Forospyware.com

Rename ComboFix.exe to commy.exe before you save it to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found here
  
• Click Start>Run then copy paste the following command into the Run box & click OK "%userprofile%\desktop\commy.exe" /stepdel
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console

Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

• Click on Yes, to continue scanning for malware.
  
• When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply.
  

can i do this from SAFE MODE?....because i dont knoe if this work on the normal one..it wont let me run anithing.

You could try...

because i cant even acces the internet in the real mode..it kept say...blahblah.exe has beeen inffected.

im confuse...what to do now...cux im on safe mode....

ComboFix should be downloaded to your Desktop, then go to Safe Mode and run it.

ok..let me try it

actually i download it in safe mode cuz i cant access the internet in the other normal mode...popups with ...exe has been inffected wont let me do anithing..so i download from safe mode and im trying to run it now

how can i disable Window Live care from safe mode?

I try to uninstall but it wont let me for some reason...

ComboFix should run anyway. So go ahead and run it without disabling anything.

hey..um im trying to run combo now.

it says there is a neew version of combo fix and if i want to update..yes or no?

Update is fine. Go ahead.

Ok.. i run it.. and it opened up a notebook log..something.. and because i was running this..i couldnt access the internet so i restart to normal mode...and I dont see any more popups..so i think its CLEAN. But do u know what i can download to scan the pc to make sure there is no more virus? THANKS A LOT

but now the pc is running kinda slow....

its reallly sow. how can i fix it

Please download DragonFix by DragonMaster Jay, and save it to your Desktop. Right click and Extract All, and save the files to your Desktop.

• Please disable realtime protection. The only realtime protection that gets in the way and need to be disabled: Windows Defender, Microsoft Security Essentials, Spybot TeaTimer, WinPatrol, and Ad-Aware AdWatch. If you have anyone of those, please disable them.
  
• Double-click DragonFix.reg, and follow the prompt(s).
  
• Please reboot your computer.

==

Please download TFC by OldTimer to your desktop

• Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  
• It will close all programs when run, so make sure you have saved all your work before you begin.
  
• Click the Start
  button to begin the process. Depending on how often you clean temp
  files, execution time should be anywhere from a few seconds to a minute
  or two. Let it run uninterrupted to completion.
  
• Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

Do you mean REBOoT REBOOT so all the files on my PC will be gone?
I try but i dont have the cds to reboot.

No. It will reboot/restart your computer. So first it will shutdown, then power back on. It will not do anything to your files.

These are cleaners.

so after i run the program..ii restart it right? thanks so much Happy new year.. after im doing ill tell you how it went

It usually does it on its own. If not, then please do it.

ok. i got it..THANK YOUS O MUCH!!!!!!!!!!!!!!!!!!! You Guys save me big time.

Good.

hey. Is there any virus scanner you recommend i can download for my PC just for protection?

Here, I will help you find one based on the setup of your computer.

Download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

ok thnks!

Post when ready.

what do u mean post when ready?

For Security Check. I would like to see the log to help you make sure you have the right Security software for your computer.

hey sryyy it took me so long to do this but i just didnt hab time. so here it is.

Results of screen317's Security Check version 0.99.1
Windows Vista Service Pack 1 (UAC is enabled)
Out of date service pack!!
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
SonicStage Mastering Studio Audio Filter Custom Preset
Norton AntiVirus
WMIC entry does not exist for antivirus; attempting automatic update.
``````````````````````````````
Anti-malware/Other Utilities Check:
CCleaner
Java(TM) SE Runtime Environment 6
Adobe Flash Player 10
Adobe Reader 8.1.2
Out of date Adobe Reader installed!
``````````````````````````````
Process Check:
objlist.exe by Laurent
Norton ccSvcHst.exe
``````````````````````````````
DNS Vulnerability Check:
GREAT! (Not vulnerable to DNS cache poisoning)

`````````End of Log```````````

Please consider updating to Windows Vista Service Pack 2 (SP2).
Windows Vista Service Pack 2 (SP2) contains all the updates released since SP1 plus support for new types of hardware and emerging hardware standards.
It is now available via Windows Update or as a standalone installation here.

==

Please download the newest version of Adobe Acrobat Reader from Adobe.com

Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them.

Once old versions are gone, please install the newest version.

==

Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

Firewall

• Tallemu Online Armor: the free version is just as good as the premium. I have linked you to the free version.
  
• Comodo Firewall: the free version is just as good as the premium. I have linked you to the free version. The optional security suite enhances the firewall by 40% increase. If you would like to install the suite that includes antivirus, then remove your old antivirus first.
  
• PC Tools Firewall Plus: free and excellent firewall.

AntiSpyware

• SpywareBlaster
  SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found here.
  
• Spybot - Search & Destroy.
  Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).
  

NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Rogue programs help
There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Securing your computer

• Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  
• hpHosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.
  

Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:

• Firefox may be downloaded from here: http://www.getfirefox.com
  
• Opera is available here: http://www.opera.com/download/
  

See this page for more info about malware and prevention.

Thank you for choosing GeekPolice. Please see this page if you would like to leave feedback or contribute to our site. Do you have any more questions?

OMG. Something is wrong again. I get this thingy that pops up mo my PC. it says:
This computer is under attackThey can seriously harm your private data or files, and should be healed immediately.Return to Antivir and download it secure to your PC.
What should i do.

it says also:
Harmfull spyware or adware software. Such vulnerabilities can destroy or steal your private info and mail. On-lines scan should install Antivir utilities to fix your pc. Please click Ok to download and install Antivir tool.

i did the security check again.
Results of screen317's Security Check version 0.99.1
Windows Vista Service Pack 1 (UAC is enabled)
Out of date service pack!!
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
SonicStage Mastering Studio Audio Filter Custom Preset
Norton AntiVirus
WMIC entry does not exist for antivirus; attempting automatic update.
``````````````````````````````
Anti-malware/Other Utilities Check:
CCleaner
Java(TM) SE Runtime Environment 6
Adobe Flash Player 10
Adobe Reader 8.1.2
Out of date Adobe Reader installed!
``````````````````````````````
Process Check:
objlist.exe by Laurent
Norton ccSvcHst.exe
``````````````````````````````
DNS Vulnerability Check:
Request Timed Out (Wireless Internet connection/Disconnected Internet/Proxy?)

`````````End of Log```````````

oh wait i just install adobe reader 9.3 ..ill do the system check an dpost it up again

well its installing now

heres the new log


Results of screen317's Security Check version 0.99.1
Windows Vista Service Pack 1 (UAC is enabled)
Out of date service pack!!
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
SonicStage Mastering Studio Audio Filter Custom Preset
Norton AntiVirus
WMIC entry does not exist for antivirus; attempting automatic update.
``````````````````````````````
Anti-malware/Other Utilities Check:
SpywareBlaster 4.2
Spybot - Search & Destroy
CCleaner
Java(TM) SE Runtime Environment 6
Adobe Flash Player 10
Adobe Reader 9.3
``````````````````````````````
Process Check:
objlist.exe by Laurent
Norton ccSvcHst.exe
Spybot Teatimer.exe is disabled!
``````````````````````````````
DNS Vulnerability Check:
GREAT! (Not vulnerable to DNS cache poisoning)

`````````End of Log```````````

i also download spybot and spyware blaster.

Please download Cheetah-Anti-Rogue, and save to your Desktop.

• Double-click on Cheetah-Anti-Rogue.zip, and extract the file to your Desktop.
  
• Double-click on Cheetah-Anti-Rogue.cmd to start.
  
• It will finish quickly and launch a log.
  
• Post the contents of it in your next reply.

Cheetah Anti-Rogue v1.0.37
by DragonMaster Jay

Microsoft Windows [Version 6.0.6001]
Sat 01/16/2010 15:59:29.82


-- Known infection --



Extra message: Detection only.


EOF

what does that mmean?

Your computer is clean.

OK. THANK YOU SO MUCH