Help! I did a really stupid thing earlier today, and got myself a Trojan Horse on my laptop. I have no idea how to go about removing it. I'm freaking out a bit since I need this laptop for business.
The name of the Trojan Horse I got today is:
PSW.Generic7.AXHO
After I realized I got that, I did an update and scan with AVG and found the following two Trojan Horses also:
Delf.NDS
Clicker.ZZJ
Yikes!
AVG keeps popping up with this too:
I downloaded Hijack This and here's my log:
Security Softwares: AVG
Version: 8.5.427
Virus database version: 270.14.106/2563
Computer Specifications:
Windows Vista Home Premium
Service Pack 2
Processor: AMD Turion(tm) 64 x2 Mobile Technology TL-58 1.90 GHz
Thank you in advance for any help you can offer.
Last edited by Macy on 14th December 2009, 1:10 am; edited 1 time in total (Reason for editing : Added more info.)
The name of the Trojan Horse I got today is:
PSW.Generic7.AXHO
After I realized I got that, I did an update and scan with AVG and found the following two Trojan Horses also:
Delf.NDS
Clicker.ZZJ
Yikes!
AVG keeps popping up with this too:
I downloaded Hijack This and here's my log:
- Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:36:59 PM, on 12/13/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\msa.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\ItSecMng.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Users\Lori\AppData\Roaming\Google\Google Talk\googletalk.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\FrostWire\FrostWire.exe
C:\Windows\System32\qoibf.exe
C:\Program Files\Synaptics\SynTP\SynToshiba.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
C:\Users\Lori\AppData\Local\Temp\c.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Lori\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - *{00000000-6E41-4FD3-8538-502F5495E5FC} - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: TBSB09835 - {D97FC677-694D-4A75-AC89-A5B85C2BCFED} - C:\Program Files\IEToolbar\Bullseye Tool Bar\lw.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: FrostWire Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: Bullseye Tool Bar - {6226BA26-C017-4007-928C-DE9715C6FA67} - C:\Program Files\IEToolbar\Bullseye Tool Bar\lw.dll
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKLM\..\Run: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [MobileConnect] %programfiles%\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe /silent
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [cftmon] C:\Windows\system32\qoibf.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
O4 - HKCU\..\Run: [cdloader] "C:\Users\Lori\AppData\Roaming\mjusbsp\cdloader2.exe" MAGICJACK
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [googletalk] C:\Users\Lori\AppData\Roaming\Google\Google Talk\googletalk.exe /autostart
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Google Update] "C:\Users\Lori\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [ZagrebLand] C:\Users\Lori\AppData\Local\Temp\c.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: FrostWire On Startup.lnk = C:\Program Files\FrostWire\FrostWire.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: Red Flush - 302F9135-24F7-4C0C-9AE0-BAB9B3C2254F - C:\Microgaming\Casino\RedFlush\Casinogame.exe (HKCU)
O9 - Extra button: Grand Mondial Casino - 60BF04B1-E019-47A2-8DD9-EA745AD77CBF - C:\Microgaming\Casino\GrandMondial\Casinogame.exe (HKCU)
O9 - Extra button: VIP Lounge - 64FAA214-C359-4527-9CF0-257AC6726316 - C:\Microgaming\Casino\VIPLounge\Casinogame.exe (HKCU)
O9 - Extra button: Vegas Palms Online Casino - 66111AE8-9E42-448E-B6FB-112BED934DF7 - C:\Microgaming\Casino\VegasPalms\Casinogame.exe (HKCU)
O9 - Extra button: River Belle Casino - 78E83FBB-5820-43E6-845F-C89D1D2C26D6 - C:\Microgaming\Casino\RiverBelle\Casinogame.exe (HKCU)
O9 - Extra button: Casino Share - 88A1D0F6-2F43-4D72-BD27-64C7F3C7DD81 - C:\Microgaming\Casino\CasinoShare\Casinogame.exe (HKCU)
O9 - Extra button: Royal Joker Casino - 9D651E9E-0462-4D91-946D-28AA8E324B9C - C:\Microgaming\Casino\RoyalJoker\Casinogame.exe (HKCU)
O9 - Extra button: Vegas Poker Casino - D1A87A0D-5AC3-4B52-8198-F5100C0BD100 - C:\Microgaming\Casino\VegasPoker\casinogame.exe (HKCU)
O9 - Extra button: Platinum Play Online Casino - F27893AA-B2A6-4EDB-BE80-C8DFF72FCB5E - C:\Microgaming\Casino\PlatinumPlay\Casinogame.exe (HKCU)
O9 - Extra button: Intertops Poker - {00000000-0000-0000-0000-000000000000} - C:\MicroGaming\Poker\IntertopsMPP\MPPoker.exe (HKCU)
O9 - Extra button: UB - {1FBA04EE-3024-11d2-8F1F-0000F87ABD16} - C:\Users\Lori\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\UB\UB.lnk (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: UB - {1FBA04EE-3024-11d2-8F1F-0000F87ABD16} - C:\Users\Lori\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\UB\UB.lnk (file missing) (HKCU)
O9 - Extra button: Colosseum Casino - {3063B8BA-1F15-466E-B63F-092B8A99B7A8} - C:\Microgaming\Casino\Colosseum\casinogame.exe (HKCU)
O9 - Extra button: Vegas Country Casino - {BB83C6B7-8FF4-49B8-A30F-FA4F4140C7F1} - C:\Microgaming\Casino\VegasCountry\casinogame.exe (HKCU)
O13 - Gopher Prefix:
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {F7EDBBEA-1AD2-4EBF-AA07-D453CC29EE65} (Flash Casino Helper Control) - https://plugins.valueactive.eu/flashax/iefax.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate1ca72e66d4fa0a0) (gupdate1ca72e66d4fa0a0) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Jumpstart Wifi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files\Jumpstart\jswpsapi.exe
O23 - Service: pinger - Unknown owner - C:\Toshiba\IVP\ISM\pinger.exe
O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: Vodafone Mobile Connect Service (VMCService) - Vodafone - C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
--
End of file - 13843 bytes
Security Softwares: AVG
Version: 8.5.427
Virus database version: 270.14.106/2563
Computer Specifications:
Windows Vista Home Premium
Service Pack 2
Processor: AMD Turion(tm) 64 x2 Mobile Technology TL-58 1.90 GHz
Thank you in advance for any help you can offer.
Last edited by Macy on 14th December 2009, 1:10 am; edited 1 time in total (Reason for editing : Added more info.)