hello!
the trouble pc is a compact presario running window xp.
i hope that this is the right forum for this headache. i did not know where to post it.
i don't know what happen... 1 mn i was online then i was not able to type anything + the computer was kind of slow. so i decided to reboot the pc. when it came back online again... omg... i don't know what happen to it. nothing work.
i can't run any prg. i can't get to "all programs" it will just flash really quick then it would be gone.
I could not run malwarebyte or Avast to see if the pc had caught a virus. it won't let me do it.
so i reboot the pc again, trying to access safe mode... it did not let me do it too.
instead i got a message saying:
\system32\ntoskrnl.exe.
Please reinstall a copy of the above file.
i don't really know what it means or what i should do.
note that i do have a backup system recovery CD somewhere... not sure if it will help.
can someone help me?
superb thanks in advance.
the trouble pc is a compact presario running window xp.
i hope that this is the right forum for this headache. i did not know where to post it.
i don't know what happen... 1 mn i was online then i was not able to type anything + the computer was kind of slow. so i decided to reboot the pc. when it came back online again... omg... i don't know what happen to it. nothing work.
i can't run any prg. i can't get to "all programs" it will just flash really quick then it would be gone.
I could not run malwarebyte or Avast to see if the pc had caught a virus. it won't let me do it.
so i reboot the pc again, trying to access safe mode... it did not let me do it too.
instead i got a message saying:
Please reinstall a copy of the above file.
i don't really know what it means or what i should do.
note that i do have a backup system recovery CD somewhere... not sure if it will help.
can someone help me?
superb thanks in advance.