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descriptionProblem with Antivirus System Pro EmptyProblem with Antivirus System Pro

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My laptop has been infected with this Antivirus System Pro software that everyone has been talking about. I followed one of the posts on this site to download and run the Malwarebytes' Anti-Malware software. It identifies items for removal, which I do. I then issue a shutdown/restart but when the machine comes up, the Antivirus System Pro automatically restarts again and all of the annoying virus alerts start popping up again. I even tried to do a system restore but I get an error message about contacting the domain administrator. HELP!!!!

descriptionProblem with Antivirus System Pro EmptyRe: Problem with Antivirus System Pro

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Please download the current version of HijackThis from HERE

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.

descriptionProblem with Antivirus System Pro EmptyRe: Problem with Antivirus System Pro

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Belahzur,

Thanks for the info but when I click on the link to run the HijackThis installer a popup appears which says "Application cannot be executed. The file werfault.exe is infected. Do you want to activate your antivirus software now?".

I am assuming that this message is caused by the Antivirus System Pro malware. If I click on 'No', the screen disappears and my web page closes. Help!!!

descriptionProblem with Antivirus System Pro EmptyRe: Problem with Antivirus System Pro

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I also tried doing a Malware Full Scan but still cannot download the HijackThis executeable. This anitvirus System Pro shuts down my internet explorer during the download process. Very frustrating

descriptionProblem with Antivirus System Pro EmptyRe: Problem with Antivirus System Pro

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Hello.
Try this.


  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    Link 1
    Link 2
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste BOTH LOGS back here, use more than one post if needed.

descriptionProblem with Antivirus System Pro EmptyRe: Problem with Antivirus System Pro

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I AM HAVING THE SAME PROBLEM CAN YOU PLEASE HELP ME!!!

descriptionProblem with Antivirus System Pro EmptyRe: Problem with Antivirus System Pro

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