how to delete Win32/Agent.ODG virus fromOperating memory/???

I have a Win32/Agent.ODG virus that i cant delete.

Please download the current version of HijackThis from HERE

• Double click and run the installer.
  
• It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  
• After installing, you should get the user agreement, press accept and Hijack This will run.
  
• Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.
  

after installing that program i got window : HijackThis has stopped working. and I cant open it

Lets try this.

• Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
  Link 1
  Link 2
  
• Double click DDS.scr to run.
  
• When complete, two logs will open. Save both of the report to your Desktop.
  
• Copy and paste DDS.txt back here, I don't need to see attach.txt just yet.
  

DDS (Ver_09-09-29.01) - NTFSx86
Run by anastasia at 20:20:32.61 on Wed 09/30/2009
Internet Explorer: 7.0.6001.18000
Microsoft Windows Vista Home Premium 6.0.6001.1.1252.1.1033.18.1013.130 [GMT -4:00]

AV: AVG *On-access scanning enabled* (Outdated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: ESET NOD32 Antivirus 4.0 *On-access scanning enabled* (Outdated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
SP: ESET NOD32 Antivirus 4.0 *enabled* (Outdated) {E5E70D32-0101-4B98-A4D6-D1D15C3BB448}
SP: AVG *enabled* (Outdated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: Spybot - Search and Destroy *enabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Outdated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k NetworkService
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k nȯne
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
c:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\Binn\sqlservr.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Sony\VAIO Event Service\VESMgrSub.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\PixArt\PAC207\Monitor.exe
C:\Program Files\Common Files\AOL\1219815648\ee\aolsoftware.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehtray.exe
C:\Users\anastasia\Program Files\DNA\btdna.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10b.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\anastasia\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6214UAP8\dds[1].scr
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

mDefault_Page_URL = hxxp://www.sony.com/vaiopeople
uInternet Settings,ProxyOverride = *.local
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: XTTBPos00 Class: {055fd26d-3a88-4e15-963d-dc8493744b1d} - c:\progra~1\icqtoo~1\toolbaru.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: ZILLAbar Browser Helper Object: {1827766b-9f49-4854-8034-f6ee26fcb1ec} - c:\program files\stopzilla!\SZSG.dll
BHO: {1FD79A59-37B1-459B-9097-09F9FAB8A523} - No File
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: STOPzilla Browser Helper Object: {e3215f20-3212-11d6-9f8b-00d0b743919d} - c:\program files\stopzilla!\SZIEBHO.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
TB: ICQ Toolbar: {855f3b16-6d32-4fe6-8a56-bbb695989046} - c:\progra~1\icqtoo~1\toolbaru.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: STOPzilla: {98828ded-a591-462f-83ba-d2f62a68b8b8} - c:\program files\stopzilla!\SZSG.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [VoipDiscount] "c:\program files\voipdiscount.com\voipdiscount\VoipDiscount.exe" -nosplash -minimized
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [BitTorrent DNA] "c:\users\anastasia\program files\dna\btdna.exe"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [ISBMgr.exe] "c:\program files\sony\isb utility\ISBMgr.exe"
mRun: [NapsterShell] c:\program files\napster\napster.exe /systray
mRun: [VAIOSecurity] "c:\program files\sony\vaio security center\VSC.exe" 1
mRun: []
mRun: [QuickBooks Simple Start] c:\program files\intuit\simplestartentice\entice.exe
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [reƖ Photo Downloader] c:\program files\corel\corel snapfire\Corel PhotoDownloader.exe
mRun: [VAIOSurvey] c:\program files\sony\vaio survey\Vista VAIO Survey.exe
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Monitor] c:\windows\pixart\pac207\Monitor.exe
mRun: [HostManager] c:\program files\common files\aol\1219815648\ee\AOLSoftware.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [egui] "c:\program files\eset\eset nod32 antivirus\egui.exe" /hide /waitservice
dRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobea~2.lnk - c:\windows\installer\{ac76ba86-1033-f400-7760-000000000003}\_SC_Acrobat.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobea~1.lnk - c:\program files\adobe\acrobat 8.0\acrobat\AdobeCollabSync.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adober~2.lnk - c:\program files\adobe\reader 8.0\reader\reader_sl.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\reader 8.0\reader\AdobeCollabSync.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: {B863453A-26C3-4e1f-A54D-A2CD196348E9} - c:\program files\icqlite\ICQLite.exe
IE: {E59EB121-F339-4851-A3BA-FE49C35617C2} - c:\program files\icq6\ICQ.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
LSP: c:\program files\common files\is3\anti-spyware\iS3lsp.dll
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: NameServer = 85.255.112.152,85.255.112.158
TCP: {42387E21-2D4D-4D18-B004-2D78DD79C6BF} = 85.255.112.152,85.255.112.158
TCP: {7EC5F23B-DDE9-4616-8DD9-3C78B2911781} = 85.255.112.152,85.255.112.158
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Notify: VESWinlogon - VESWinlogon.dll
AppInit_DLLs: avgrsstx.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\anasta~1\appdata\roaming\mozilla\firefox\profiles\vnvmzdmj.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-&p=
FF - prefs.js: browser.search.selectedEngine - ICQ Search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-&p=
FF - component: c:\program files\mozilla firefox\extensions\browserhighlighter@ebay.com\components\Shim.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\opera\program\plugins\npdivx32.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\users\anastasia\appdata\roaming\mozilla\firefox\profiles\vnvmzdmj.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp07076007.dll
FF - plugin: c:\users\anastasia\program files\dna\plugins\npbtdna.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-6-1 96520]
R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2009-4-9 107256]
R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [2009-4-9 94360]
R1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\symantec\defini~1\symcdata\idsdefs\20071220.001\IDSvix86.sys [2007-12-21 180272]
R2 ekrn;ESET Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2009-4-9 731840]
R2 MSSQL$VAIO_VEDB;SQL Server (VAIO_VEDB);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2008-11-24 29263712]
R2 szkg5;szkg;c:\windows\system32\drivers\SZKG.sys [2009-5-12 61328]
R3 ti21sony;ti21sony;c:\windows\system32\drivers\ti21sony.sys [2007-4-23 812544]
S2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe --> c:\progra~1\avg\avg8\avgwdsvc.exe [?]
S2 gupdate1c9eaf3570ea5a0;Google Update Service (gupdate1c9eaf3570ea5a0);c:\program files\google\update\GoogleUpdate.exe [2009-6-11 133104]
S3 PAC207;SoC PC-Camera;c:\windows\system32\drivers\PFC027.SYS [2006-12-5 507136]
S3 SYMNDISV;SYMNDISV;c:\windows\system32\drivers\symndisv.sys [2007-10-30 37936]
S3 VAIOMediaPlatform-UCLS-AppServer;VAIO Media Content Collection;c:\program files\sony\vaio media integrated server\UCLS.exe [2007-5-10 745472]
S3 VAIOMediaPlatform-UCLS-HTTP;VAIO Media Content Collection (HTTP);c:\program files\sony\vaio media integrated server\platform\SV_Httpd.exe [2007-5-10 397312]
S3 VAIOMediaPlatform-UCLS-UPnP;VAIO Media Content Collection (UPnP);c:\program files\sony\vaio media integrated server\platform\UPnPFramework.exe [2007-5-10 1089536]

=============== Created Last 30 ================

2009-09-30 19:40 --d----- c:\program files\Trend Micro
2009-09-30 17:11 --d----- c:\program files\STOPzilla!
2009-09-30 17:11 --d----- c:\programdata\STOPzilla!
2009-09-30 17:11 --d----- c:\program files\common files\iS3
2009-09-30 17:11 --d----- c:\progra~2\STOPzilla!
2009-09-23 12:24 --d----- C:\PerfLogs
2009-09-19 17:37 167,360,969 a------- c:\windows\MEMORY.DMP

==================== Find3M ====================

2009-09-30 19:31 0 a------- c:\windows\system32\drivers\lvuvc.hs
2009-09-23 12:40 174 a--sh--- c:\program files\desktop.ini
2009-09-23 12:34 86,016 a------- c:\windows\inf\infpub.dat
2009-09-23 12:34 86,016 a------- c:\windows\inf\infstor.dat
2009-09-23 12:34 143,360 a------- c:\windows\inf\infstrng.dat
2009-09-23 12:24 665,600 a------- c:\windows\inf\drvindex.dat
2009-09-23 11:59 101,888 a------- c:\windows\system32\ifxcardm.dll
2009-09-23 11:59 82,432 a------- c:\windows\system32\axaltocm.dll
2009-07-20 14:57 17,408 a----r-- c:\windows\system32\SZIO5.dll
2009-07-20 14:56 311,296 a----r-- c:\windows\system32\SZBase5.dll
2009-07-20 14:56 540,672 a----r-- c:\windows\system32\SZComp5.dll
2009-07-09 15:52 126,976 a----r-- c:\windows\system32\IS3HTUI5.dll
2009-07-09 15:52 393,216 a----r-- c:\windows\system32\IS3DBA5.dll
2009-07-09 15:51 385,024 a----r-- c:\windows\system32\IS3UI5.dll
2009-07-09 15:51 61,440 a----r-- c:\windows\system32\IS3Hks5.dll
2009-07-09 15:51 23,040 a----r-- c:\windows\system32\IS3XDat5.dll
2009-07-09 15:50 225,280 a----r-- c:\windows\system32\IS3Win325.dll
2009-07-09 15:50 94,208 a----r-- c:\windows\system32\IS3Inet5.dll
2009-07-09 15:50 90,112 a----r-- c:\windows\system32\IS3Svc5.dll
2009-07-09 15:47 724,992 a----r-- c:\windows\system32\IS3Base5.dll
2009-06-17 21:58 56 a---h--- c:\programdata\ezsidmv.dat
2009-06-17 21:58 56 a---h--- c:\progra~2\ezsidmv.dat
2008-10-02 22:03 0 a------- c:\users\anasta~1\appdata\roaming\wklnhst.dat
2007-11-19 20:47 32 a------- c:\programdata\ezsid.dat
2007-11-19 20:47 32 a------- c:\progra~2\ezsid.dat
2007-05-10 01:56 1,132,112 a------- c:\programdata\pswi_preloaded.exe
2007-05-10 01:56 1,132,112 a------- c:\progra~2\pswi_preloaded.exe
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 20:23:07.19 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-09-29.01)

Microsoft Windows Vista Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 10/3/2007 2:36:04 PM
System Uptime: 9/30/2009 7:31:35 PM (1 hours ago)

Motherboard: Sony Corporation | | VAIO
Processor: Genuine Intel(R) CPU T2080 @ 1.73GHz | N/A | 1733/133mhz

==== Disk Partitions =========================

C: is fȋxed (NTFS) - 105 GiB total, 39.601 GiB free.
D: is Removable
E: is Removable
F: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP540: 9/23/2009 11:39:19 AM - Windows Vista Service Pack 1
RP541: 9/28/2009 10:36:22 PM - Scheduled Checkpoint
RP542: 9/30/2009 5:10:52 PM - Installed STOPzilla. Available with Windows Installer version 1.2 and later.

==== Installed Programs ======================

BitTorrent
DNA
ESET NOD32 Antivirus
Google Chrome
iTunes
Mozilla Firefox (3.5.3)
Realtek High Definition Audio Driver
Skype 4.1
STOPzilla

==== Event Viewer Messages From Past Week ========

9/23/2009 11:16:16 AM, Error: Microsoft-Windows-SharedAccess_NAT [30013] - The DHCP allocator has disabled itself on IP address 192.168.1.100, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope.
9/23/2009 11:15:49 AM, Error: Microsoft-Windows-SharedAccess_NAT [31004] - The DNS proxy agent was unable to allocate 0 bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error.

==== End Of File ===========================

Hello.

You are running two antivirus', I see from the uninstall list you have ESET NOD32 installed, along with AVG. This is a bad idea as they can conflict and cause more problems. I would recommend that you remove AVG to avoid conflict and other future problems.

Completely Uninstall AVG software

Download and run avgremover.exe

For 32-Bit, Download: avgremover.exe

• Download combofix from here
  Link 1
  Link 2
  

1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to svchost as follows:





3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. We need to disable your local AV (Anti-virus) before running Combofix.

• See HERE for how to disable your AV.
  
• Double click on svchost.exe.
  
• Follow the prompts. NOTE:
  
• Allow combofix to run
  
• Post C:\combofix.txt back here.
  
  Note:
  Do not mouse click combofix's window whilst it's running. That may cause it to stall.
  

i cant use it
C:\User\anastasia\Downloads\avgremover(4).exe is not valid Win32 application
C:\User\anastasia\Downloads\Combofix(2).exe is not valid Win32 application

Please download exeHelper

• Double-click on exeHelper.com to run the fix.
  
• A black window should pop up, press any key to close once the fix is completed.
  
• Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)
  

Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).