I found the instructions on how to deal with Total Security 2009 on your sight, but as stupid as it may sound there are some things I don't understand. It says: run installer, accept user agreement, then after Hijack This runs, do a system scan and save a log file, then copy and paste everything it found back here. Is the "system scan and save log file" option ON Total Security? And copy and paste back here - where does "back here" mean exactly? On your sight, or on my computer? I'm no computer guru and I'm afraid to try anything untill I fully understand all the instructions. I just hope my poor computer holds out long enough to use your help. Thanks!