Hope I'm posting in the right forum.
A friend brought his computer for me to work on. He claimed that he had logged on, checked his email and was on the internet then left to do some other things. When he came back it was on the log in screen and when he entered his password it would go to saving settings and back to the log on screen.
When I tried it, the desktop background would flash and would go through the saving settings and then back to the log in screen. The same thing would happen when starting in safe mode to all the accounts on the computer
I have also tried the 'last known good configuration' choice and it didn't help.
Any suggestions???
Thanks
Carolyn
A friend brought his computer for me to work on. He claimed that he had logged on, checked his email and was on the internet then left to do some other things. When he came back it was on the log in screen and when he entered his password it would go to saving settings and back to the log on screen.
When I tried it, the desktop background would flash and would go through the saving settings and then back to the log in screen. The same thing would happen when starting in safe mode to all the accounts on the computer
I have also tried the 'last known good configuration' choice and it didn't help.
Any suggestions???
Thanks
Carolyn