Virus

Now open a new notepad file.
Input this into the notepad file:

KILLALL::

File::
c:\windows\010112010146118114.dat
C:\487656.bat
c:\windows\system32\RENF.tmp
c:\windows\system32\REN11.tmp
c:\windows\system32\REN10.tmp

Driver::
umfdygjkkuof
zjdcyp

Registry::
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"8085:TCP"=-

Save this as CFScript.txt, save it to your desktop also.
Then drag and drop CFScript.txt into combofix as seen below:


This will open combofix again, agree to it's terms and allow it to run.
It may want to reboot after it's done. (It will warn you if it wants to)
Post the resulting log back here.

Here is the latest.

ComboFix 09-06-20.02 - Owner 06/20/2009 15:31.4 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.225 [GMT -5:00]
Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Owner\Desktop\CFScript.txt
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

FILE ::
"C:\487656.bat"
"c:\windows\010112010146118114.dat"
"c:\windows\system32\REN10.tmp"
"c:\windows\system32\REN11.tmp"
"c:\windows\system32\RENF.tmp"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\487656.bat
c:\windows\010112010146118114.dat
c:\windows\system32\REN10.tmp
c:\windows\system32\REN11.tmp
c:\windows\system32\RENF.tmp

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_UMFDYGJKKUOF
-------\Legacy_ZJDCYP
-------\Service_umfdygjkkuof
-------\Service_zjdcyp


((((((((((((((((((((((((( Files Created from 2009-05-20 to 2009-06-20 )))))))))))))))))))))))))))))))
.

2009-06-20 13:49 . 2009-06-20 14:38 -------- d-s---w- C:\Combo-Fix
2009-06-19 13:12 . 2008-12-11 13:38 159600 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2009-06-19 13:12 . 2009-06-19 13:39 130936 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2009-06-19 13:12 . 2008-12-18 17:16 73840 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2009-06-19 13:12 . 2009-06-19 13:13 -------- d-----w- c:\program files\Common Files\PC Tools
2009-06-19 13:12 . 2008-12-10 17:36 64392 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2009-06-19 13:11 . 2009-06-20 04:56 -------- d-----w- c:\program files\Spyware Doctor
2009-06-19 13:11 . 2009-06-19 13:11 -------- d-----w- c:\documents and settings\Owner\Application Data\PC Tools
2009-06-19 13:11 . 2009-06-19 13:11 -------- d-----w- c:\documents and settings\All Users\Application Data\PC Tools
2009-06-19 10:07 . 2009-06-17 16:27 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-19 10:07 . 2009-06-19 22:52 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-06-19 10:07 . 2009-06-19 10:07 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-06-19 10:07 . 2009-06-17 16:27 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-06-03 03:24 . 2009-06-03 03:24 -------- d-----w- c:\documents and settings\Owner\Application Data\Uniblue
2009-06-03 02:01 . 2009-06-03 02:03 -------- d-----w- c:\program files\CA Yahoo! Anti-Spy
2009-06-02 08:04 . 2009-06-20 18:14 -------- d--h--w- C:\$AVG8.VAULT$
2009-06-02 07:50 . 2009-06-02 07:50 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-06-02 07:50 . 2009-06-02 07:50 108552 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-06-02 07:50 . 2009-06-02 07:50 325896 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-06-02 07:50 . 2009-06-20 14:11 -------- d-----w- c:\windows\system32\drivers\Avg
2009-06-02 07:50 . 2009-06-02 07:50 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-06-02 07:50 . 2009-06-02 07:54 -------- d-----w- c:\documents and settings\Owner\Application Data\AVGTOOLBAR
2009-06-02 07:28 . 2009-06-02 07:28 -------- d-----w- c:\program files\CCleaner
2009-05-29 03:08 . 2009-05-29 03:07 410984 ----a-w- c:\windows\system32\deploytk.dll
2009-05-29 02:27 . 2008-12-04 06:25 120832 ----a-w- c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\sh3pbpox.default\extensions\{77b819fa-95ad-4f2c-ac7c-486b356188a9}\plugins\npietab.dll
2009-05-23 23:52 . 2009-05-27 10:53 -------- d-----w- c:\documents and settings\All Users\Application Data\17744214

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-20 20:45 . 2006-11-12 19:45 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-06-20 18:38 . 2006-09-06 05:41 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-06-20 14:58 . 2009-01-31 21:24 -------- d-----w- c:\program files\COMODO
2009-06-19 22:05 . 2004-05-12 07:26 -------- d-----w- c:\program files\Java
2009-06-19 00:28 . 2006-09-06 05:41 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-06-03 03:35 . 2005-01-01 16:18 -------- d-----w- c:\program files\Google
2009-06-02 07:49 . 2009-01-31 20:15 -------- d-----w- c:\documents and settings\All Users\Application Data\Avg8
2009-05-29 01:57 . 2004-05-12 11:06 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-05-19 22:24 . 2009-05-19 22:24 272 ----a-w- c:\windows\system32\drivers\sfi.dat
2009-05-07 15:32 . 2004-05-31 19:15 345600 ----a-w- c:\windows\system32\localspl.dll
2009-04-29 04:56 . 2004-01-22 06:16 827392 ----a-w- c:\windows\system32\wininet.dll
2009-04-29 04:55 . 2004-09-04 17:16 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-04-17 12:26 . 2004-05-12 06:16 1847168 ----a-w- c:\windows\system32\win32k.sys
2009-04-15 14:51 . 2004-05-12 06:16 585216 ----a-w- c:\windows\system32\rpcrt4.dll
.

((((((((((((((((((((((((((((( SnapShot@2009-06-20_14.32.48 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-06-20 20:44 . 2009-06-20 20:44 16384 c:\windows\temp\Perflib_Perfdata_904.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb12.exe" [2005-03-08 176128]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-06-02 1947928]
"ISTray"="c:\program files\Spyware Doctor\pctsTray.exe" [2008-12-08 1173384]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"Symantec NetDriver Warning"="c:\progra~1\SYMNET~1\SNDWarn.exe" [2004-10-29 218232]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-06-02 07:50 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.lnk
backup=c:\windows\pss\Adobe Gamma Loader.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^NkvMon.exe.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\NkvMon.exe.lnk
backup=c:\windows\pss\NkvMon.exe.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Photo Loader supervisory.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Photo Loader supervisory.lnk
backup=c:\windows\pss\Photo Loader supervisory.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^SpySubtract.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\SpySubtract.lnk
backup=c:\windows\pss\SpySubtract.lnkCommon Startup

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [6/19/2009 8:12 AM 130936]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [6/2/2009 2:50 AM 325896]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [6/2/2009 2:50 AM 108552]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [6/2/2009 2:49 AM 298776]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [6/19/2009 8:11 AM 348752]
R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 7:19 PM 13592]
S2 mrtRate;mrtRate; [x]
S3 brfilt;Brother MFC Filter Driver;c:\windows\system32\drivers\BrFilt.sys [9/4/2004 11:44 AM 2944]
S3 BrFiltLo;Brother USB Mass-Storage Lower Filter Driver;c:\windows\system32\drivers\BrFiltLo.sys [9/4/2004 11:44 AM 12160]
S3 BrFiltUp;Brother USB Mass-Storage Upper Filter Driver;c:\windows\system32\drivers\BrFiltUp.sys [9/4/2004 11:44 AM 3968]
S3 BrSerWDM;Brother WDM Serial driver;c:\windows\system32\drivers\BrSerWdm.sys [9/4/2004 11:44 AM 60416]
S3 BrUsbMdm;Brother MFC USB Fax Only Modem;c:\windows\system32\drivers\BrUsbMdm.sys [9/4/2004 11:44 AM 11008]
S3 BrUsbScn;Brother MFC USB Scanner driver;c:\windows\system32\drivers\BrUsbScn.sys [9/4/2004 11:44 AM 10368]

--- Other Services/Drivers In Memory ---

*Deregistered* - mchInjDrv
.
Contents of the 'Scheduled Tasks' folder

2009-06-16 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 18:34]

2009-06-20 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-01-26 02:40]

2009-06-20 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-04 00:20]
.
- - - - ORPHANS REMOVED - - - -

BHO-{71848431-9C3E-4217-9F76-4772C41E44E5} - (no file)


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.comcast.net/comcast.html
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=pavilion&pf=desktop
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=pavilion&pf=desktop
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Add To HP Organize... - c:\progra~1\HEWLET~1\HPORGA~1\bin\core.hp.main\SendTo.html
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
Trusted Zone: advancedmd.com
FF - ProfilePath -
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-20 15:45
Windows 5.1.2600 Service Pack 3 NTFS

detected NTDLL code modification:
ZwClose

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(3960)
c:\program files\Spyware Doctor\pctgmhk.dll
c:\progra~1\WINDOW~2\wmpband.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\windows\system32\HPZipm12.exe
c:\program files\Spyware Doctor\pctsSvc.exe
c:\program files\AVG\AVG8\avgrsx.exe
c:\progra~1\AVG\AVG8\avgnsx.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2009-06-20 15:51 - machine was rebooted
ComboFix-quarantined-files.txt 2009-06-20 20:51
ComboFix2.txt 2009-06-20 18:38
ComboFix3.txt 2009-06-20 14:38
ComboFix4.txt 2009-01-31 20:58

Pre-Run: 124,487,512,064 bytes free
Post-Run: 124,477,472,768 bytes free

217 --- E O F --- 2009-06-18 21:46

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /u



This will also reset your restore points.

How is the machine running now?

There is no ComboFix/u file to run.

Do you mean that the computer does not find ComboFix?

Right, it says windows cannot find ComboFix/u to run.

I see, manually delete ComboFix via Right Click-->Delete.

I deleted the icon from the Desktop. Is that what you meant?

Yes thats what I meant, how is the computer running?

Much better, still a little slow. Firefox takes about a minute and a half to load. Which is better, but not as quick as it was before. I also don't seem to have any sound. Do you think the virus is now gone? I would really like to get some advice on programs I can remove and how to optimize my computer's performance. Also, what security anti-virus is the best to use. Thank you.

I was finally able to run MBAM and got this log.

Malwarebytes' Anti-Malware 1.38
Database version: 2297
Windows 5.1.2600 Service Pack 3

6/21/2009 10:25:08 PM
mbam-log-2009-06-21 (22-25-08).txt

Scan type: Quick Scan
Objects scanned: 88602
Time elapsed: 10 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 7
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3aa42713-5c1e-48e2-b432-d8bf420dd31d} (Rogue.AntiVirus2008) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{c48635ad-d6b5-3ee4-aaa2-540d5a173658} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{c48635ad-d6b5-3ee4-aaa2-540d5a173658} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{497dddb6-6eee-4561-9621-b77dc82c1f84} (Adware.Ascentive) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{4e980492-027b-47f1-a7ab-ab086dacbb9e} (Adware.Ascentive) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{5ead8321-fcbb-4c3f-888c-ac373d366c3f} (Adware.Ascentive) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{31f3cf6e-a71a-4daa-852b-39ac230940b4} (Adware.Ascentive) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\c:\WINDOWS\system32\SysRestore.dll (Adware.Ascentive) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\system32\SysRestore.dll (Adware.Ascentive) -> Quarantined and deleted successfully.

I deleted the items it found.

Just some leftovers CF didn't catch.
Post a new Hijack This log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:52:14 PM, on 6/22/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Owner\Desktop\hijackgpthis.exe
C:\Program Files\AVG\AVG8\avgupd.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=pavilion&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/comcast.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {71848431-9C3E-4217-9F76-4772C41E44E5} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\program files\hp\digital imaging\bin\hpdtlk02.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'Default user')
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin\core.hp.main\SendTo.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5EF06782-55B2-4DF3-A57A-3FE8F1D2A181} (PPMDForms.Forms) - https://app.advancedmd.com/practicemanager/ppmdcontrols/ppmdforms.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} -
O16 - DPF: {6A6E7E91-B6EB-46B5-A545-12B8EDDD261E} (AMDSControls50.XGroupCategory) - https://app.advancedmd.com/practicemanager/ppmdcontrols/amdscontrols50.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1228970026765
O16 - DPF: {9602B3CE-BC91-417D-B4FD-F6538C2ABB3B} (AMDSWSCheck.WSCheck) - https://app.advancedmd.com/practicemanager/ppmdcontrols/amdswscheck.cab
O16 - DPF: {B15C3921-CCFA-4403-9E6F-4470839E835E} (Leadtools.XLead) - https://app.advancedmd.com/practicemanager/ppmdcontrols/leadtools.cab
O16 - DPF: {CC99A86F-EA5D-414A-8231-7C3F1B10A644} (AMDSAudio.XAudio) - https://app.advancedmd.com/practicemanager/ppmdcontrols/amdsaudio.cab
O16 - DPF: {EE8CEFA4-1F91-11D4-B31E-00C04F1D37E6} (PPMDVBDownload.XShowReady) - https://app.advancedmd.com/practicemanager/ppmdcontrols/ppmdvbdownload.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 6415 bytes

Things still seem slow. I'm using Firefox but I get a message that I have no firewall. The message also says AVG is turned off.

Yes, because we disabled it for the Combofix run.
Re-enable it now.

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  O2 - BHO: (no name) - {71848431-9C3E-4217-9F76-4772C41E44E5} - (no file)
  O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
  O4 - HKUS\S-1-5-18\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'SYSTEM')
  O4 - HKUS\.DEFAULT\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'Default user')
  O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

Reboot normally.

I did all that and it seemed to work fine. I also re-enabled AVG. I also ran MBAM again and it found no infections. Any idea what might have happened to my sound. Should I keep and use Registry Repair or is that not good. What else do you recommend? Is there another forum I should use to try to clean/speed up my computer. Thank you very much for all your help. I will definitely be visiting the donation section of geekpolice.

Hello.

Don't use registry cleaners, because if they delete a needed system key, your OS will fail to work ever again.

We've killed what might be causing some slowness, so anything else that is slow could be down to low end hardware. If it is hardware, then you'll need to get more memory/RAM, etc.

So, of course, I used the Registry Repair Wizard I have and "fixed" like 88 things before I got your answer not to use registry cleaners. Now my computer is very slow again and when it closes windows it does it slowly and one line at a time. Here is the latest HijackThis log. I will uninstall my registry cleaner while I await your reply. Thank you.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:40:58 PM, on 6/23/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Owner\Desktop\hijackgpthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=pavilion&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/comcast.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\program files\hp\digital imaging\bin\hpdtlk02.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin\core.hp.main\SendTo.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5EF06782-55B2-4DF3-A57A-3FE8F1D2A181} (PPMDForms.Forms) - https://app.advancedmd.com/practicemanager/ppmdcontrols/ppmdforms.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} -
O16 - DPF: {6A6E7E91-B6EB-46B5-A545-12B8EDDD261E} (AMDSControls50.XGroupCategory) - https://app.advancedmd.com/practicemanager/ppmdcontrols/amdscontrols50.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1228970026765
O16 - DPF: {9602B3CE-BC91-417D-B4FD-F6538C2ABB3B} (AMDSWSCheck.WSCheck) - https://app.advancedmd.com/practicemanager/ppmdcontrols/amdswscheck.cab
O16 - DPF: {B15C3921-CCFA-4403-9E6F-4470839E835E} (Leadtools.XLead) - https://app.advancedmd.com/practicemanager/ppmdcontrols/leadtools.cab
O16 - DPF: {CC99A86F-EA5D-414A-8231-7C3F1B10A644} (AMDSAudio.XAudio) - https://app.advancedmd.com/practicemanager/ppmdcontrols/amdsaudio.cab
O16 - DPF: {EE8CEFA4-1F91-11D4-B31E-00C04F1D37E6} (PPMDVBDownload.XShowReady) - https://app.advancedmd.com/practicemanager/ppmdcontrols/ppmdvbdownload.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 5738 bytes

Also, the bad thing about registry cleaners is they don't make backups, so you've probably damaged your OS now, and I can't fix it.

A format would be the best solution right now.

What does that mean a format would be the best solution right now?

Instructions how to format and reinstall Windows can be found Here

So, my computer is really slow again. Would you please look over my highjackthis and let me know what you might suggest? I also still have no sound.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:15:44 PM, on 6/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner\Desktop\hijackgpthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=pavilion&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/comcast.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\program files\hp\digital imaging\bin\hpdtlk02.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin\core.hp.main\SendTo.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5EF06782-55B2-4DF3-A57A-3FE8F1D2A181} (PPMDForms.Forms) - https://app.advancedmd.com/practicemanager/ppmdcontrols/ppmdforms.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} -
O16 - DPF: {6A6E7E91-B6EB-46B5-A545-12B8EDDD261E} (AMDSControls50.XGroupCategory) - https://app.advancedmd.com/practicemanager/ppmdcontrols/amdscontrols50.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1228970026765
O16 - DPF: {9602B3CE-BC91-417D-B4FD-F6538C2ABB3B} (AMDSWSCheck.WSCheck) - https://app.advancedmd.com/practicemanager/ppmdcontrols/amdswscheck.cab
O16 - DPF: {B15C3921-CCFA-4403-9E6F-4470839E835E} (Leadtools.XLead) - https://app.advancedmd.com/practicemanager/ppmdcontrols/leadtools.cab
O16 - DPF: {CC99A86F-EA5D-414A-8231-7C3F1B10A644} (AMDSAudio.XAudio) - https://app.advancedmd.com/practicemanager/ppmdcontrols/amdsaudio.cab
O16 - DPF: {EE8CEFA4-1F91-11D4-B31E-00C04F1D37E6} (PPMDVBDownload.XShowReady) - https://app.advancedmd.com/practicemanager/ppmdcontrols/ppmdvbdownload.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 5738 bytes

Hello.
A few things need to run at startup, because they are part of your hardware, otherwise some parts will fail to work.

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
  O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
  O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
  O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

Download ATF Cleaner

• Double-click ATF-Cleaner.exe to run the program.
  
• Click Select All found at the bottom of the list.
  
• Click the Empty Selected button.
  

If you use Firefox browser, do this also:

• Click Firefox at the top and choose Select All from the list.
  
• Click the Empty Selected button.
  
• NOTE : If you would like to keep your saved passwords, please click No at the prompt.
  

If you use Opera browser, do this also:

• Click Opera at the top and choose Select All from the list.
  
• Click the Empty Selected button.
  
• NOTE : If you would like to keep your saved passwords, please click No at the prompt.
  

Click Exit on the Main menu to close the program.

That is about all I can do now.

Excellent, thank you very much. Any thoughts on my lack of sound?

This may be due to a driver that got disabled, please do the following:

Go to start-->right click on my computer-->navigate to the hardware tab-->click on device manager-->Check to see if you have any yellow exclamation marks, if so name them all in your next post.

Thank you. I can't find a hardware tab or a device manager.

What gives. When I right click on my computer I can't find anything like a hardware tab or a device manager. Here's the latest highjackthis.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:42:28 PM, on 7/2/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Owner\Desktop\hijackgpthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=pavilion&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/comcast.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\program files\hp\digital imaging\bin\hpdtlk02.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin\core.hp.main\SendTo.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5EF06782-55B2-4DF3-A57A-3FE8F1D2A181} (PPMDForms.Forms) - https://app.advancedmd.com/practicemanager/ppmdcontrols/ppmdforms.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} -
O16 - DPF: {6A6E7E91-B6EB-46B5-A545-12B8EDDD261E} (AMDSControls50.XGroupCategory) - https://app.advancedmd.com/practicemanager/ppmdcontrols/amdscontrols50.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1228970026765
O16 - DPF: {9602B3CE-BC91-417D-B4FD-F6538C2ABB3B} (AMDSWSCheck.WSCheck) - https://app.advancedmd.com/practicemanager/ppmdcontrols/amdswscheck.cab
O16 - DPF: {B15C3921-CCFA-4403-9E6F-4470839E835E} (Leadtools.XLead) - https://app.advancedmd.com/practicemanager/ppmdcontrols/leadtools.cab
O16 - DPF: {CC99A86F-EA5D-414A-8231-7C3F1B10A644} (AMDSAudio.XAudio) - https://app.advancedmd.com/practicemanager/ppmdcontrols/amdsaudio.cab
O16 - DPF: {EE8CEFA4-1F91-11D4-B31E-00C04F1D37E6} (PPMDVBDownload.XShowReady) - https://app.advancedmd.com/practicemanager/ppmdcontrols/ppmdvbdownload.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 5650 bytes


Thank you.

I would open a topic in our software area, I don't think this is malware related, your logs look fine.

Sorry forgot one key part in it all

Go to start-->right click on my computer-->Click on properties-->navigate to the hardware tab-->click on device manager-->Check to see if you have any yellow exclamation marks, if so name them all in your next post.

Now check

I didn't find any exclamation marks. Any other thoughts. Thank you.

I see, Are all jacks plugged in correctly?

That's a very good question. No, they weren't but they are now. Problem solved. Thank you.

Glad to hear your problems are solved

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck.

I tried to load some of the stuff you recommended but several didn't go so well. Am I supposed to pay for some. if so what should I pay for and what shouldn't I. Help, I'm a little over my head. Thank you.

Spybot/Ad-aware do a paid for version where it gives extra protection, but I don't recommend them.

Hello:

I did most of the things you recommended in July and things seemed to be going well. I had the Sunbelt firewall working fine. However, recently it stopped working I think it wanted me to buy the better version. I ended up uninstalling it and loaded Comodo which was a mistake. It just took me about an hour to check my wife in for her flight tomorrow. So I uninstalled comodo now everything seems to work OK but is slow. What firewall do you now recommend and what can I do to speed things up. I would love to have you check out what I have and have you advise me what to do. What can I eliminate? I still seem to have a lot of stuff I don't need. I look forward to any advice you can give me.