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descriptionPrivacy components Hijacked the Desktop EmptyPrivacy components Hijacked the Desktop

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Privacy Components has thoroughly infected a friend's notebook. I D/L the Malwarebytes program but I have no desktop showing in either normal or in Safe Mode - in order to run the removal program. What should I do? This is a Vista Home Premium notebook.

Chuckie

descriptionPrivacy components Hijacked the Desktop EmptyRe: Privacy components Hijacked the Desktop

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Please download the current version of HijackThis from HERE

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.

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Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Privacy components Hijacked the Desktop DXwU4
Privacy components Hijacked the Desktop VvYDg

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Thanks for the fast response but I cannot get any response from the desktop - my screen is completely blank & shortcut keys or right-click context are not available. Flash drives do nt appear nor does My Computer or the Start Menu.
Basically, the only thing I can see is either the Privacy Components application or a blank screen no desktop, no tray, etc.

Thanks,
Chuckie Thank You!

descriptionPrivacy components Hijacked the Desktop EmptyRe: Privacy components Hijacked the Desktop

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Hello

So we can't use the Task manager either? :hmm:

Do you have another machine we can use? we can try using Avira rescue disk (Linux based bootable disc, uses DOS and not Windows)

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Privacy components Hijacked the Desktop DXwU4
Privacy components Hijacked the Desktop VvYDg

descriptionPrivacy components Hijacked the Desktop EmptyRe: Privacy components Hijacked the Desktop

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The task manager has been disabled but I do have another notebook available.
Chuck

descriptionPrivacy components Hijacked the Desktop EmptyRe: Privacy components Hijacked the Desktop

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Can it burn to a CD?
Download the Avira rescue disk from here:
http://www.free-av.com/en/products/12/avira_antivir_rescue_system.html

That site seems a little slow right now, so here is same article on another site.

http://www.raymond.cc/blog/archives/2008/06/28/free-avira-antivir-rescue-system-cd-to-clean-unremovable-virus/

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Privacy components Hijacked the Desktop DXwU4
Privacy components Hijacked the Desktop VvYDg

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