BANKERFOX.A, WIN32/NUQEL.E

Hello.
Copy it to wordpad/notepad again, then upload it at mediafire.com please.

Upload without an account, locate the file and upload it.
It should give you a share URL.

it finished ruuning ....

Could you upload the log please.

Hello.
The log looks fine, still having problems?

I want to check something.

Please download GooredFix and save it to your Desktop. Double-click Goored.exe to run it. Select 1. Find Goored (no fix) by typing 1 and pressing Enter. A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called GooredLog.txt). Note: Do not run Option #2 yet.

so far no problems - looking up goorefix now on internet to download it

Hello.
Don't run Gooredfix, don't need to anymore.

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck.

already ran it - i sent this while you were sending

GooredFix v1.91 by jpshortstuff
Log created at 17:17 on 19/02/2009 running Option #1 (Eileen)
Firefox version [Unable to determine]

=====Suspect Goored Entries=====

=====Dumping Registry Values=====

Doesn't matter.
I've edited my above post.
You should be fine now.

Wow..... Thanks for all that great information.... One thing I added was to educate my son tooo, who probably was main reason for this issue. I will fil out the form too. You are wonderful and much appreciated.... Thanks a million

i did a reply form and i hope it went, got page cannot be displayed after .... I may re-do it just in case.. One last final question,,,,, can i delete the things I downloaded???

Yep, delete everything we used.

thanks.... one last thing, when i click on the links it does not go, but if i cut and paste to url it does. is that basue my security settings???

It could be.
Are you getting re-directed or just blank pages?

just nothing - the links do not re-direct.

Ok.
It could be a problem with Internet Explorer, try Firefox.

what is firefox... do i go to www.firefox.com

other links works when i go to their sites so it was just on the links you sent me

np i got it going and downloading the spyware now -

Since this issue has been addressed, a "solved" tag will be added and this topic will be closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a new topic for your questions.