Possible infection from BankerA Fox PC Via usb

oops, we posted at the same time in the other topic - sorry. Close/lock the other. Stick disinfected.
Here is the log for the other pc
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:19:27, on 03/02/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\SyncroSoft\Pos\H2O\cledx.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MOTU\Audio\MFWAKeys.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
C:\Documents and Settings\cubase\Application Data\U3\0000169DD772B491\LaunchPad.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\cubase\Desktop\Hijack(GP)This.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = ftp://ftp.steinberg.net/Download/Cubase_SX_2/2.2.0.35/Pc/Update_Cubase_SX.2.2.0.35.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [H2O] C:\Program Files\SyncroSoft\Pos\H2O\cledx.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: MFWAKeys.lnk = C:\Program Files\MOTU\Audio\MFWAKeys.exe
O4 - Global Startup: Nikon Monitor.lnk = C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

--
End of file - 6538 bytes

This machine looks okay, I think you got lucky.
Lets just make sure.

• Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
  Link 1
  Link 2
  Link 3
  
• Double click DDS.scr to run
  
• When complete, DDS.txt will open.
  
• Save the report to your Desktop.
  
• Copy and paste DDS.txt back here, I don't need to see attach.txt.
  

It still won`t let me double click/open my hard drives and gives me that recycler error I spoke about in the last discussion we had. I have to right click and "explore" - ny reason why this is and if I can stop this from happening?


DDS (Ver_09-01-07.01) - NTFSx86
Run by cubase at 20:20:00.32 on 03/02/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.3582.3124 [GMT 0:00]

AV: AVG 7.5.503 *On-access scanning enabled* (Outdated)
FW: ActiveArmor Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\SyncroSoft\Pos\H2O\cledx.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MOTU\Audio\MFWAKeys.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
C:\Documents and Settings\cubase\Application Data\U3\0000169DD772B491\LaunchPad.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\cubase\Desktop\dds.com

============== Pseudo HJT Report ===============

uInternet Connection Wizard,ShellNext = ftp://ftp.steinberg.net/Download/Cubase_SX_2/2.2.0.35/Pc/Update_Cubase_SX.2.2.0.35.exe
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: EWPBrowseObject Class: {68f9551e-0411-48e4-9aaf-4bc42a6a46be} - c:\program files\canon\easy-webprint\EWPBrowseLoader.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [H2O] c:\program files\syncrosoft\pos\h2o\cledx.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SpySweeper] "c:\program files\webroot\spy sweeper\SpySweeper.exe" /startintray
mRun: [Easy-PrintToolBox] c:\program files\canon\easy-printtoolbox\BJPSMAIN.EXE /logon
mRun: [!AVG Anti-Spyware] "c:\program files\grisoft\avg anti-spyware 7.5\avgas.exe" /minimized
mRun: [AVG7_CC] c:\progra~1\grisoft\avg7\avgcc.exe /STARTUP
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [AVG7_Run] c:\progra~1\grisoft\avg7\avgw.exe /RUNONCE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mfwakeys.lnk - c:\program files\motu\audio\MFWAKeys.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nikonm~1.lnk - c:\program files\common files\nikon\monitor\NkMonitor.exe
IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Toolband.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Toolband.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Toolband.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Toolband.dll/RC_Print.html
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
LSP: %SYSTEMROOT%\system32\nvappfilter.dll
Notify: WRNotifier - WRLogonNTF.dll
SEH: CShellExecuteHookImpl Object: {57b86673-276a-48b2-bae7-c6dbb3020eb8} - c:\program files\grisoft\avg anti-spyware 7.5\shellexecutehook.dll

============= SERVICES / DRIVERS ===============

R0 AVG Anti-Rootkit;AVG Anti-Rootkit;c:\windows\system32\drivers\avgarkt.sys [2007-1-31 5632]
R0 SSI;SSI;c:\windows\system32\drivers\ssi.sys [2007-5-21 78336]
R1 AVG Anti-Spyware Driver;AVG Anti-Spyware Driver;c:\program files\grisoft\avg anti-spyware 7.5\guard.sys [2007-5-30 11000]
R1 Avg7Core;AVG7 Kernel;c:\windows\system32\drivers\avg7core.sys [2008-3-6 821856]
R1 Avg7RsW;AVG7 Wrap Driver;c:\windows\system32\drivers\avg7rsw.sys [2008-3-6 4224]
R1 Avg7RsXP;AVG7 Resident Driver XP;c:\windows\system32\drivers\avg7rsxp.sys [2008-3-6 27776]
R1 AvgArCln;Avg Anti-Rootkit Clean Driver;c:\windows\system32\drivers\AvgArCln.sys [2008-3-6 3968]
R1 AvgAsCln;AVG Anti-Spyware Clean Driver;c:\windows\system32\drivers\AvgAsCln.sys [2008-3-6 10872]
R1 AvgClean;AVG7 Clean Driver;c:\windows\system32\drivers\avgclean.sys [2008-3-6 3968]
R3 CLEDX;Team H2O CLEDX service;c:\windows\system32\drivers\cledx.sys [2006-9-28 33792]
R3 MFWAGSIF;MOTU Audio GSIF;c:\windows\system32\drivers\mfwagsif.sys [2006-2-9 15360]
R3 MFWAMIDI;MOTU Audio MIDI;c:\windows\system32\drivers\MFWAMIDI.sys [2006-2-9 18432]
R3 MFWAWAVE;MOTU Audio Wave;c:\windows\system32\drivers\MFWAWave.sys [2006-2-9 23552]
R3 motubus;MOTU Audio MIDI Extension;c:\windows\system32\drivers\motubus.sys [2005-12-14 15360]
R3 MotuFWA;MotuFWA;c:\windows\system32\drivers\motufwa.sys [2006-2-9 193536]
R3 SynasUSB;SynasUSB;c:\windows\system32\drivers\SynasUSB.sys [2006-9-27 16896]
R4 AVG Anti-Spyware Guard;AVG Anti-Spyware Guard;c:\program files\grisoft\avg anti-spyware 7.5\guard.exe [2007-5-30 312880]
R4 Avg7Alrt;AVG7 Alert Manager Server;c:\progra~1\grisoft\avg7\avgamsvr.exe [2008-3-6 418816]
R4 Avg7UpdSvc;AVG7 Update Service;c:\progra~1\grisoft\avg7\avgupsvc.exe [2008-3-6 49664]
R4 AVGEMS;AVG E-mail Scanner;c:\progra~1\grisoft\avg7\avgemc.exe [2008-3-6 406528]
R4 AvgTdi;AVG Network Redirector;c:\windows\system32\drivers\avgtdi.sys [2008-3-6 4960]

=============== Created Last 30 ================

2009-02-03 20:09 --d----- c:\docume~1\cubase\applic~1\Malwarebytes
2009-02-03 20:09 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-03 20:09 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-03 20:09 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-02-03 20:09 --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-02-02 13:54 354 ---shr-- C:\autorun.inf
2009-01-29 13:13 --d----- c:\docume~1\cubase\applic~1\Antares
2009-01-27 15:00 900,015 a------- c:\windows\system32\TmpA8185515
2009-01-27 14:58 900,015 a------- c:\windows\system32\TmpA8077078
2009-01-27 14:53 1,777,664 a------- c:\windows\system32\gdiplus.dll

==================== Find3M ====================

2008-12-06 17:24 20 ----h--- c:\docume~1\alluse~1\applic~1\PKP_DLdu.DAT
2008-12-05 22:51 106,496 a------- c:\windows\system32\ATL71.DLL
2006-10-15 10:47 2,186 a------- c:\program files\uninstal.log

============= FINISH: 20:20:10.67 ===============

Meh, no need to worry. The other machine had that load of services that left the machine wrecked, this one hasn't got that infection.

Please download the OTMoveIt3 by OldTimer.

• Save it to your desktop.
  
• Please double-click OTMoveIt3.exe to run it.
  
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  
  :files
  C:\autorun.inf
  c:\windows\system32\TmpA8185515
  c:\windows\system32\TmpA8077078
  
  :commands
  [purity]
  [emptytemp]
  [reboot]
  
  
  
• Return to OTMoveIt3, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
  
• Click the red Moveit! button.
  
• Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  
• Close OTMoveIt3
  

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the OTMoveIt log.

ok - here is the log after the re boot. And C drive now lets me go in! Success! Ok...I have 2 hard drives (another being "E") do I just do the same for that just replacing E where C was?

========== FILES ==========
C:\autorun.inf moved successfully.
c:\windows\system32\TmpA8185515 moved successfully.
c:\windows\system32\TmpA8077078 moved successfully.
========== COMMANDS ==========
File delete failed. C:\DOCUME~1\cubase\LOCALS~1\Temp\~DF7497.tmp scheduled to be deleted on reboot.
User's Temp folder emptied.
User's Temporary Internet Files folder emptied.
User's Internet Explorer cache folder emptied.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
Windows Temp folder emptied.
Temp folders emptied.

OTMoveIt3 by OldTimer - Version 1.0.8.0 log created on 02032009_205739

Files moved on Reboot...
File C:\DOCUME~1\cubase\LOCALS~1\Temp\~DF7497.tmp not found!
File move failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be moved on reboot.

Does E give you the alert same as before?

yes exactly the same

Then yes, replace C with E.

PHEW! All successful! wow - you are amazing! Gutted about the other pc but at least the one with all my work on is ok...just out of curiousity what caused the recycler error in trying to get into the hard drives? I really appreciate all you`re help tonight. Thank you so much!

That autorun.inf was causing it.
We need to secure this machine too.

Please download Flash_Disinfector from HERE

• First, download it to your desktop.
  
• Now double click it to run it and will tell it you what to do when you open it.
  
• It will temporarily kill explorer.exe and your desktop will go blank.
  
• Let Flash_Disinfector do it's job and it will restart explorer.exe for you.
  
• It will make a dummy autorun.inf in the root of every drive.
  
• You can now delete Flash_Disinfector.exe.
  

all done! Thanks you very much for your time again - I am very grateful!

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck.

Since this issue has been addressed, a "solved" tag will be added and this topic will be closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a new topic for your questions.