Potentially Infected

Hi there,

A security threat keeps appearing and auto opening IE whenever the PC is started.

HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:26:52 AM, on 26/12/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16764)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\Empowering Technology\eDSMSNfix.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Users\Tony\AppData\Local\Temp\RtkBtMnt.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Windows\system32\Taskmgr.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe
C:\Users\Tony\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JS98RFIT\hijackgpthis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://au.rd.yahoo.com/customize/ycomp/defaults/sp/*http://au.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bigpond.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.au.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.au.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://au.rd.yahoo.com/customize/ycomp/defaults/su/*http://au.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [eDSMSNfix] C:\Acer\Empowering Technology\eDSMSNfix.exe
O4 - HKLM\..\Run: [SetPanel] C:\AcerSW\APanel.exe /F:C:\AcerSW\SetPanel.ini
O4 - HKLM\..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe
O4 - HKLM\..\Run: [VetAlert] C:\PROGRA~1\CA\ETRUST~1\VetMsg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\RunServices: [CAISafe] C:\Program Files\CA\eTrust Vet Antivirus\ISafe.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: (no name) - {3B8FB116-D358-48A3-A5C7-DB84F15CBB04} - http://www.servicemenutool.com/redirect.php (file missing)
O9 - Extra 'Tools' menuitem: Explorer Security - {3B8FB116-D358-48A3-A5C7-DB84F15CBB04} - http://www.servicemenutool.com/redirect.php (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Jewel%20Quest%203/Images/stg_drm.ocx
O16 - DPF: {2646205B-878C-11D1-B07C-0000C040BCDB} (NSIEMisc Class) - file:///E:/HD/nskey.dll
O16 - DPF: {49E67060-2C0D-415E-94C7-52A49F73B2F1} (CPlayFirstPiratePoppersControl Object) - http://zone.msn.com/bingame/pppp/default/PiratePoppers.1.0.0.39.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/BookWorm/Images/armhelper.ocx
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/popcaploader_v10.cab
O20 - AppInit_DLLs: eNetHook.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: eDataSecurity Service - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe

--
End of file - 8548 bytes


Are thee any issues to fix?

Thanks!

Hello.
Log looks okay.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log.

Thanks!

MBAM log:

Malwarebytes' Anti-Malware 1.31
Database version: 1546
Windows 6.0.6000

26/12/2008 9:45:44 AM
mbam-log-2008-12-26 (09-45-44).txt

Scan type: Quick Scan
Objects scanned: 54841
Time elapsed: 5 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 21
Registry Values Infected: 6
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 25

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\c:/windows/downloaded program files/popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{c9c5deaf-0a1f-4660-8279-9edfad6fefe1} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3b8fb116-d358-48a3-a5c7-db84f15cbb04} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6fd31ed6-7c94-4bbc-8e95-f927f4d3a949} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1f158a1e-a687-4a11-9679-b3ac64b86a1c} (Adware.Seekmo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\c:/windows/downloaded program files/piratepoppers.1.0.0.39.dll (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{38d97cce-7243-4b6e-b6a8-dd872ad3eb33} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{6868afe5-f258-47dc-bc37-0821f96dc1d2} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{49e67060-2c0d-415e-94c7-52a49f73b2f1} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{49e67060-2c0d-415e-94c7-52a49f73b2f1} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{49e67060-2c0d-415e-94c7-52a49f73b2f1} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Trymedia Systems (Adware.Trymedia) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\NetProject (Trojan.Zlob) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Windows\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{07aa283a-43d7-4cbe-a064-32a21112d94d} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Windows\Downloaded Program Files\PiratePoppers.1.0.0.39.dll (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.securewebinfo.com (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.safetyincludes.com (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.securemanaging.com (Trojan.Zlob) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Windows\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
C:\Users\Tony\AppData\Local\Temp\~tmpe.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Users\Tony\AppData\Local\Temp\~tmpf.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Users\Tony\AppData\Local\Temp\~tmpg.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Users\Tony\AppData\Local\Temp\~tmpi.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Users\Tony\AppData\Local\Temp\yyy10895.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Users\Tony\AppData\Local\Temp\yyy10938.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Users\Tony\AppData\Local\Temp\yyy10970.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Users\Tony\AppData\Local\Temp\zfe2.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Users\Tony\AppData\Local\Temp\zfe3.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Users\Tony\AppData\Local\Temp\zfe1.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Windows\Downloaded Program Files\PiratePoppers.1.0.0.39.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\Windows\Downloaded Program Files\PiratePoppers.1.0.0.39.inf (Adware.Agent) -> Quarantined and deleted successfully.
C:\Users\Tony\My Documents\My Music\My Music.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Users\Tony\My Documents\My Pictures\My Pictures.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Users\Tony\My Documents\My Videos\My Video.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Users\Tony\My Documents\My Documents.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Users\Tony\AppData\Local\Temp\~tmpa.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Users\Tony\AppData\Local\Temp\~tmpb.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Users\Tony\AppData\Local\Temp\~tmpc.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Users\Tony\AppData\Local\Temp\~tmpd.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Users\Tony\AppData\Local\Temp\~tmph.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Users\Tony\AppData\Local\Temp\~tmpj.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Users\Tony\Favorites\Online Security Test.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\Users\Tony\Favorites\Run Virus Scan.url (Trojan.Zlob) -> Quarantined and deleted successfully.

Okay, that should of cleared the most of it.
One last lookaround.

1. Download this file - combofix.exe
2. Double click combofix.exe & follow the prompts, but select NO when asked to install the recovery console.
3. When finished, it shall produce a log for you. Post that log in your next reply.

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

Thanks but when downloading combobox it said my OS is incompatible - I have vista. What should I do?

log:

Logfile of random's system information tool 1.05 (written by random/random)
Run by Tony at 2008-12-26 10:13:36
Microsoft Windows Vista Home Basic
System drive C: has 10 GB (28%) free of 34 GB
Total RAM: 502 MB (25% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:14:02 AM, on 26/12/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16764)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\Empowering Technology\eDSMSNfix.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Users\Tony\AppData\Local\Temp\RtkBtMnt.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Tony\Desktop\RSIT.exe
C:\Program Files\trend micro\Tony.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://au.rd.yahoo.com/customize/ycomp/defaults/sp/*http://au.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bigpond.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.au.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.au.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://au.rd.yahoo.com/customize/ycomp/defaults/su/*http://au.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [eDSMSNfix] C:\Acer\Empowering Technology\eDSMSNfix.exe
O4 - HKLM\..\Run: [SetPanel] C:\AcerSW\APanel.exe /F:C:\AcerSW\SetPanel.ini
O4 - HKLM\..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe
O4 - HKLM\..\Run: [VetAlert] C:\PROGRA~1\CA\ETRUST~1\VetMsg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\RunServices: [CAISafe] C:\Program Files\CA\eTrust Vet Antivirus\ISafe.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Jewel%20Quest%203/Images/stg_drm.ocx
O16 - DPF: {2646205B-878C-11D1-B07C-0000C040BCDB} (NSIEMisc Class) - file:///E:/HD/nskey.dll
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/BookWorm/Images/armhelper.ocx
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O20 - AppInit_DLLs: eNetHook.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: eDataSecurity Service - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe

--
End of file - 8253 bytes

log continued:

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]
&Yahoo! Toolbar Helper - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll [2007-03-21 803864]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll [2008-06-10 509328]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - c:\program files\google\googletoolbar1.dll [2007-09-27 2403392]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll [2008-10-16 652784]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - Acer eDataSecurity Management - C:\Windows\system32\eDStoolbar.dll [2007-02-07 151552]
{EF99BD32-C1FB-11D2-892F-0090271D4F88} - Yahoo! Toolbar - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll [2007-03-21 803864]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google - c:\program files\google\googletoolbar1.dll [2007-09-27 2403392]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2007-06-06 1006264]
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2006-11-16 815104]
"RtHDVCpl"=C:\Windows\RtHDVCpl.exe [2006-12-01 4186112]
"IgfxTray"=C:\Windows\system32\igfxtray.exe [2006-11-06 98304]
"HotKeysCmds"=C:\Windows\system32\hkcmd.exe [2006-11-06 106496]
"Persistence"=C:\Windows\system32\igfxpers.exe [2006-11-06 81920]
"eDataSecurity Loader"=C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe [2007-02-07 464168]
"Acer Tour"= []
"eDSMSNfix"=C:\Acer\Empowering Technology\eDSMSNfix.exe [2007-02-09 13312]
"SetPanel"=C:\AcerSW\APanel.exe /F:C:\AcerSW\SetPanel.ini []
"eRecoveryService"= []
"Acer Tour Reminder"=C:\Acer\AcerTour\Reminder.exe [2007-01-18 151552]
"VetAlert"=C:\PROGRA~1\CA\ETRUST~1\VetMsg.exe [2007-06-11 202280]
"SunJavaUpdateSched"=C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe [2008-06-10 144784]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2007-12-11 286720]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2007-12-11 267048]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-01-11 39792]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"Acer Tour Reminder"= []
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2007-06-25 68856]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
Empowering Technology Launcher.lnk - C:\Acer\Empowering Technology\eAPLauncher.exe

C:\Users\Tony\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
OneNote 2007 Screen Clipper and Launcher.lnk - C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="eNetHook.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\Windows\system32\igfxdev.dll [2006-11-06 212992]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{2818caad-0051-11dc-81d1-00197e453c6d}]
shell\AutoRun\command - F:\Installer.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{66333b11-eca2-11db-8c49-806e6f6e6963}]
shell\AutoRun\command - E:\start.exe


======List of files/folders created in the last 1 months======

2008-12-26 10:13:40 ----D---- C:\Program Files\trend micro
2008-12-26 10:13:36 ----D---- C:\rsit
2008-12-26 09:50:43 ----A---- C:\Windows\system32\CF8756.exe
2008-12-26 09:50:18 ----A---- C:\Windows\system32\swsc.exe
2008-12-26 09:50:01 ----A---- C:\Bug.txt
2008-12-26 09:49:52 ----D---- C:\32788R22FWJFW
2008-12-26 09:38:20 ----D---- C:\Users\Tony\AppData\Roaming\Malwarebytes
2008-12-26 09:38:03 ----D---- C:\ProgramData\Malwarebytes
2008-12-26 09:38:02 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2008-12-18 16:45:10 ----A---- C:\Windows\system32\mshtml.dll
2008-12-15 21:17:02 ----A---- C:\Windows\system32\tzres.dll
2008-12-12 18:23:03 ----A---- C:\Windows\system32\gdi32.dll
2008-12-12 18:22:53 ----A---- C:\Windows\system32\gameux.dll
2008-12-12 18:22:50 ----A---- C:\Windows\system32\Apphlpdm.dll
2008-12-12 18:22:47 ----A---- C:\Windows\system32\GameUXLegacyGDFs.dll
2008-12-12 18:22:27 ----A---- C:\Windows\system32\urlmon.dll
2008-12-12 18:22:26 ----A---- C:\Windows\system32\ieframe.dll
2008-12-12 18:22:25 ----A---- C:\Windows\system32\wininet.dll
2008-12-12 18:22:25 ----A---- C:\Windows\system32\mshtmled.dll
2008-12-12 18:22:24 ----A---- C:\Windows\system32\mstime.dll
2008-12-12 18:22:24 ----A---- C:\Windows\system32\ieui.dll
2008-12-12 18:22:24 ----A---- C:\Windows\system32\ieapfltr.dll
2008-12-12 18:22:24 ----A---- C:\Windows\system32\ie4uinit.exe
2008-12-12 18:22:24 ----A---- C:\Windows\system32\advpack.dll
2008-12-12 18:22:23 ----A---- C:\Windows\system32\iesetup.dll
2008-12-12 18:22:23 ----A---- C:\Windows\system32\iernonce.dll
2008-12-12 18:22:23 ----A---- C:\Windows\system32\dxtrans.dll
2008-12-12 18:22:22 ----A---- C:\Windows\system32\iertutil.dll
2008-12-12 18:22:21 ----A---- C:\Windows\system32\pngfilt.dll
2008-12-12 18:22:21 ----A---- C:\Windows\system32\jsproxy.dll
2008-12-12 18:22:21 ----A---- C:\Windows\system32\ieUnatt.exe
2008-12-12 18:22:21 ----A---- C:\Windows\system32\icardie.dll
2008-12-12 18:22:21 ----A---- C:\Windows\system32\dxtmsft.dll
2008-12-12 18:22:14 ----A---- C:\Windows\explorer.exe
2008-12-12 18:22:00 ----A---- C:\Windows\system32\shell32.dll
2008-12-12 18:21:24 ----A---- C:\Windows\system32\WMVCORE.DLL
2008-12-12 18:21:22 ----A---- C:\Windows\system32\mf.dll
2008-12-12 18:21:21 ----A---- C:\Windows\system32\WMNetMgr.dll
2008-12-12 18:21:20 ----A---- C:\Windows\system32\rrinstaller.exe
2008-12-12 18:21:20 ----A---- C:\Windows\system32\mfps.dll
2008-12-12 18:21:20 ----A---- C:\Windows\system32\logagent.exe
2008-12-12 18:21:19 ----A---- C:\Windows\system32\mfpmp.exe
2008-12-12 18:21:19 ----A---- C:\Windows\system32\mferror.dll

======List of files/folders modified in the last 1 months======

2008-12-26 10:13:46 ----D---- C:\Windows\Temp
2008-12-26 10:13:40 ----RD---- C:\Program Files
2008-12-26 09:50:58 ----D---- C:\Windows\System32
2008-12-26 09:50:43 ----D---- C:\Windows\system32\en-US
2008-12-26 09:50:43 ----D---- C:\Windows\system32\drivers
2008-12-26 09:50:05 ----D---- C:\Windows\Prefetch
2008-12-26 09:45:44 ----SD---- C:\Windows\Downloaded Program Files
2008-12-26 09:38:03 ----HD---- C:\ProgramData
2008-12-26 09:08:50 ----SHD---- C:\System Volume Information
2008-12-26 08:46:38 ----D---- C:\ProgramData\Google Updater
2008-12-26 08:39:33 ----A---- C:\Windows\system32\PerfStringBackup.INI
2008-12-26 08:39:25 ----D---- C:\Windows\inf
2008-12-26 08:34:31 ----D---- C:\Windows\system32\catroot2
2008-12-18 16:46:01 ----D---- C:\Windows\winsxs
2008-12-18 16:45:40 ----D---- C:\Windows\system32\catroot
2008-12-16 19:11:00 ----D---- C:\Users\Tony\AppData\Roaming\LimeWire
2008-12-16 18:54:29 ----D---- C:\Program Files\LimeWire
2008-12-16 15:55:25 ----ASH---- C:\Program Files\desktop.ini
2008-12-16 15:54:17 ----D---- C:\Program Files\Windows Mail
2008-12-16 15:54:16 ----D---- C:\Windows\AppPatch
2008-12-16 15:54:15 ----D---- C:\Windows
2008-12-16 15:54:14 ----D---- C:\Windows\system32\migration
2008-12-16 15:54:14 ----D---- C:\Program Files\Internet Explorer
2008-12-15 21:23:39 ----SHD---- C:\Windows\Installer
2008-12-15 21:23:35 ----D---- C:\ProgramData\Microsoft Help

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 int15;int15; \??\C:\Acer\Empowering Technology\eRecovery\int15.sys [2006-12-07 76584]
R3 AgereSoftModem;Agere Systems Soft Modem; C:\Windows\system32\DRIVERS\AGRSM.sys [2006-10-05 1161152]
R3 BCM43XX;Broadcom 802.11 Network Adapter Driver; C:\Windows\system32\DRIVERS\bcmwl6.sys [2007-03-06 534016]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\Windows\system32\DRIVERS\CmBatt.sys [2007-11-15 14208]
R3 GEARAspiWDM;GEARAspiWDM; C:\Windows\System32\Drivers\GEARAspiWDM.sys [2006-09-19 15664]
R3 igfx;igfx; C:\Windows\system32\DRIVERS\igdkmd32.sys [2006-11-06 1473024]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\Windows\system32\drivers\RTKVHDA.sys [2006-12-01 1655464]
R3 NTIDrvr;Upper Class Filter Driver; C:\Windows\system32\DRIVERS\NTIDrvr.sys [2004-11-05 6144]
R3 SynTP;Synaptics TouchPad Driver; C:\Windows\system32\DRIVERS\SynTP.sys [2006-11-16 179896]
R3 tifm21;tifm21; C:\Windows\system32\drivers\tifm21.sys [2006-07-06 168448]
R3 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\DRIVERS\wmiacpi.sys [2007-11-15 11264]
R3 yukonwlh;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller; C:\Windows\system32\DRIVERS\yk60x86.sys [2006-11-09 194560]
S3 DKbFltr;Dritek Keyboard Filter Driver; C:\Windows\system32\DRIVERS\DKbFltr.sys []
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2006-11-02 5632]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 ialm;ialm; C:\Windows\system32\DRIVERS\igdkmd32.sys [2006-11-06 1473024]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2006-11-02 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2006-11-02 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2006-11-02 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2006-11-02 6016]
S3 RTL8187;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter Vista Driver; C:\Windows\system32\DRIVERS\wg111v2.sys [2007-02-07 206336]
S3 USBAAPL;Apple Mobile USB Driver; C:\Windows\System32\Drivers\usbaapl.sys [2007-10-31 30464]
S3 usbscan;USB Scanner Driver; C:\Windows\system32\DRIVERS\usbscan.sys [2006-11-02 35328]
S3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2006-11-02 82560]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AgereModemAudio;Agere Modem Call Progress Audio; C:\Windows\system32\agrsmsvc.exe [2006-10-05 9216]
R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2007-10-31 110592]
R2 BcmSqlStartupSvc;Business Contact Manager SQL Server Startup Service; C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe [2008-01-11 30312]
R2 eDataSecurity Service;eDataSecurity Service; C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe [2007-02-07 457512]
R2 eNet Service;eNet Service; C:\Acer\Empowering Technology\eNet\eNet Service.exe [2006-12-29 126976]
R2 eRecoveryService;eRecovery Service; C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe [2007-01-31 53248]
R2 eSettingsService;eSettings Service; C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe [2007-01-03 24576]
R2 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-10-16 168432]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2006-12-15 61440]
R2 MobilityService;MobilityService; C:\Acer\Mobility Center\MobilityService.exe [2006-11-25 107008]
R2 SQLBrowser;SQL Server Browser; C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe [2007-02-10 242544]
R2 SQLWriter;SQL Server VSS Writer; C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe [2007-02-10 89968]
R2 WMIService;ePower Service; C:\Acer\Empowering Technology\ePower\ePowerSvc.exe [2007-01-03 135168]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2007-12-11 504104]
S2 CLTNetCnService;Symantec Lic NetConnect service; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe /h ccCommon []
S3 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ); C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [2008-02-26 29183504]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2007-08-24 443776]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-27 145184]
S3 usnjsvc;Messenger Sharing Folders USN Journal Reader service; C:\Program Files\MSN Messenger\usnsvc.exe [2007-01-19 97136]
S4 MSSQLServerADHelper;SQL Server Active Directory Helper; C:\Program Files\Microsoft SQL Server\90\Shared\sqladhlp90.exe [2005-10-14 45272]

-----------------EOF-----------------

info.txt logfile of random's system information tool 1.05 2008-12-26 10:14:10

======Uninstall list======

2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0015-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0019-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001A-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {3EC77D26-799B-4CD8-914F-C1565E796173}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {3EC77D26-799B-4CD8-914F-C1565E796173}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {430971B1-C31E-45DA-81E0-72C095BAB72C}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {430971B1-C31E-45DA-81E0-72C095BAB72C}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {F7A31780-33C4-4E39-951A-5EC9B91D7BF1}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {F7A31780-33C4-4E39-951A-5EC9B91D7BF1}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0117-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {BEE75E01-DD3F-4D5F-B96C-609E6538D419}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {BEE75E01-DD3F-4D5F-B96C-609E6538D419}

info continued:

Acer Arcade-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2637C347-9DAD-11D6-9EA2-00055D0CA761}\setup.exe" -uninstall
Acer eDataSecurity Management-->C:\Acer\Empowering Technology\eDataSecurity\eDSnstHelper.exe -Operation UNINSTALL
Acer Empowering Technology-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AB6097D9-D722-4987-BD9E-A076E2848EE2}\setup.exe" -l0x9 -removeonly
Acer eNet Management-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C06554A1-2C1E-4D20-B613-EE62C79927CC}\setup.exe" -l0x9 -removeonly
Acer ePower Management-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{58E5844B-7CE2-413D-83D1-99294BF6C74F}\setup.exe" -l0x9 -removeonly
Acer ePresentation Management-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BF839132-BD43-4056-ACBF-4377F4A88E2A}\setup.exe" -l0x9 -removeonly
Acer eSettings Management-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{CE65A9A0-9686-45C6-9098-3C9543A412F0}\setup.exe" -l0x9 -removeonly
Acer GridVista-->C:\Windows\UnInst32.exe GridV.UNI
Acer Mobility Center Plug-In-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{11316260-6666-467B-AC34-183FCB5D4335}\setup.exe" -l0x9 -removeonly
Acer ScreenSaver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{79DD56FC-DB8B-47F5-9C80-78B62E05F9BC}\setup.exe" -l0x9 -removeonly
Acer Tour-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{94389919-B0AA-4882-9BE8-9F0B004ECA35}\setup.exe" -l0x9 -removeonly
Activation Assistant for the 2007 Microsoft Office suites-->"C:\ProgramData\{623D32E9-0C62-4453-AD44-98B31F52A5E1}\Microsoft Office Activation Assistant.exe" REMOVE=TRUE MODIFY=FALSE
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)-->MsiExec.exe /X{6846389C-BAC0-4374-808E-B120F86AF5D7}
Adobe Flash Player 10 ActiveX-->C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.2-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Agere Systems HDA Modem-->agrsmdel
Apple Mobile Device Support-->MsiExec.exe /I{B5C209B1-8DDB-4642-A573-375B951514CB}
Apple Software Update-->MsiExec.exe /I{B74F042E-E1B9-4A5B-8D46-387BB172F0A4}
Business Contact Manager for Outlook 2007 SP1-->"C:\Program Files\Microsoft Small Business\Business Contact Manager\SetupBootstrap\Setup.exe" /remove {B32C4059-6E7A-41EF-AD20-56DF1872B923}
Business Contact Manager for Outlook 2007 SP1-->MsiExec.exe /X{B32C4059-6E7A-41EF-AD20-56DF1872B923}
FMCMusicManager-->"C:\Program Files\FMC\uninstall.exe"
GDR 3068 for SQL Server Database Services 2005 ENU (KB948109)-->C:\Windows\SQL9_KB948109_ENU\Hotfix.exe /Uninstall
Google Earth-->MsiExec.exe /I{1D14373E-7970-4F2F-A467-ACA4F0EA21E3}
Google Toolbar for Internet Explorer-->MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer-->regsvr32 /u /s "c:\program files\google\googletoolbar1.dll"
Google Updater-->"C:\Program Files\Google\Google Updater\GoogleUpdater.exe" -uninstall
HijackThis 2.0.2-->"C:\Program Files\trend micro\HijackThis.exe" /uninstall
Intel(R) Graphics Media Accelerator Driver-->C:\Windows\system32\igxpun.exe -uninstall
iTunes-->MsiExec.exe /I{18388EF8-E0A3-442B-8BFE-E2F1B3D05C91}
Java(TM) 6 Update 2-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160020}
Java(TM) 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
LimeWire 4.16.6-->"C:\Program Files\LimeWire\uninstall.exe"
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft Office 2003 Web Components-->MsiExec.exe /I{90A40409-6000-11D3-8CFE-0150048383C9}
Microsoft Office 2007 Primary Interop Assemblies-->MsiExec.exe /X{50120000-1105-0000-0000-0000000FF1CE}
Microsoft Office Access MUI (English) 2007-->MsiExec.exe /X{90120000-0015-0409-0000-0000000FF1CE}
Microsoft Office Access Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0117-0409-0000-0000000FF1CE}
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007-->MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office Outlook MUI (English) 2007-->MsiExec.exe /X{90120000-001A-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Professional 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall PROR /dll OSETUP.DLL
Microsoft Office Professional 2007-->MsiExec.exe /X{91120000-0014-0000-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Publisher MUI (English) 2007-->MsiExec.exe /X{90120000-0019-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Small Business Connectivity Components-->MsiExec.exe /X{A939D341-5A04-4E0A-BB55-3E65B386432D}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)-->MsiExec.exe /I{2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F}
Microsoft SQL Server 2005-->"C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\ARPWrapper.exe" /Remove
Microsoft SQL Server Native Client-->MsiExec.exe /I{F9B3DD02-B0B3-42E9-8650-030DFF0D133D}
Microsoft SQL Server Setup Support Files (English)-->MsiExec.exe /X{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}
Microsoft SQL Server VSS Writer-->MsiExec.exe /I{E9F44C98-B8B6-480F-AF7B-E42A0A46F4E3}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{A49F249F-0C91-497F-86DF-B2585E8E76B7}
Microsoft Works-->MsiExec.exe /I{6D52C408-B09A-4520-9B18-475B81D393F1}
MSXML 4.0 SP2 (KB927978)-->MsiExec.exe /I{37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB941833)-->MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
NTI Backup NOW! 4.7-->"C:\Program Files\InstallShield Installation Information\{67ADE9AF-5CD9-4089-8825-55DE4B366799}\setup.exe" -removeonly
NTI CD & DVD-Maker-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{1577A05B-EE62-4BBC-9DB7-FE748FA44EC2} /l1033 CDM7
OpenAL-->"C:\Program Files\OpenAL\oalinst.exe" /U
OpenOffice.org Installer 1.0-->MsiExec.exe /X{0D499481-22C6-4B25-8AC2-6D3F6C885FB9}
QuickTime-->MsiExec.exe /I{E0D51394-1D45-460A-B62D-383BC4F8B335}
Realtek High Definition Audio Driver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}\Setup.exe" -l0x9 -removeonly
Security Update for 2007 Microsoft Office System (KB951550)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {B243E9A5-ED77-4F1B-B338-2486FD82DC85}
Security Update for 2007 Microsoft Office System (KB951550)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {B243E9A5-ED77-4F1B-B338-2486FD82DC85}
Security Update for 2007 Microsoft Office System (KB951944)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {797AE457-BA17-4BBC-B501-25FB3A0103C7}
Security Update for 2007 Microsoft Office System (KB951944)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {797AE457-BA17-4BBC-B501-25FB3A0103C7}
Security Update for 2007 Microsoft Office System (KB958439)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {6491B8AA-D11C-4648-A461-6234B31EB7E2}
Security Update for 2007 Microsoft Office System (KB958439)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {6491B8AA-D11C-4648-A461-6234B31EB7E2}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Microsoft Office Excel 2007 (KB958437)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {648FC016-2D6B-4A16-8D87-404533642F4B}
Security Update for Microsoft Office Excel 2007 (KB958437)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {648FC016-2D6B-4A16-8D87-404533642F4B}
Security Update for Microsoft Office OneNote 2007 (KB950130)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {F1B2401C-B610-4BF2-AA1C-52C55827A8F4}
Security Update for Microsoft Office PowerPoint 2007 (KB951338)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {558B709B-821B-4FC5-90FC-9A8890641E77}
Security Update for Microsoft Office PowerPoint 2007 (KB951338)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {558B709B-821B-4FC5-90FC-9A8890641E77}
Security Update for Microsoft Office Publisher 2007 (KB950114)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {F9C3CDBA-1F00-4D4D-959D-75C9D3ACDD85}
Security Update for Microsoft Office system 2007 (KB954326)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {5F7F6FFF-395D-480E-8450-64F385D82C5F}
Security Update for Microsoft Office system 2007 (KB954326)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {5F7F6FFF-395D-480E-8450-64F385D82C5F}
Security Update for Microsoft Office system 2007 (KB956828)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {885E081B-72BD-4E76-8E98-30B4BE468FAC}
Security Update for Microsoft Office system 2007 (KB956828)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {885E081B-72BD-4E76-8E98-30B4BE468FAC}
Security Update for Microsoft Office Word 2007 (KB956358)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {4551666D-0FD6-4C69-8A81-1C6F2E64517C}
Security Update for Microsoft Office Word 2007 (KB956358)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {4551666D-0FD6-4C69-8A81-1C6F2E64517C}
Security Update for Visio 2007 (KB947590)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {6BAD036C-261F-4BEF-96CF-C20678D07A41}
Security Update for Visio 2007 (KB947590)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {6BAD036C-261F-4BEF-96CF-C20678D07A41}
Synaptics Pointing Device Driver-->rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
Texas Instruments PCIxx21/x515/xx12 drivers.-->C:\Program Files\InstallShield Installation Information\{0409969E-BEFB-44D3-90B9-63BE50FBAE5E}\setup.exe -runfromtemp -l0x0409
Update for Microsoft Office 2007 Help for Common Features (KB957244)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {C8C72583-C907-4D20-8973-C3858D96BD9E}
Update for Microsoft Office 2007 Help for Common Features (KB957244)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {C8C72583-C907-4D20-8973-C3858D96BD9E}
Update for Microsoft Office Access 2007 Help (KB957241)-->msiexec /package {90120000-0015-0409-0000-0000000FF1CE} /uninstall {D670F9B9-3E84-47B5-8A4A-618B65DB1593}
Update for Microsoft Office Excel 2007 Help (KB957242)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {51864046-74C8-487B-97CD-6167A4B1DB56}
Update for Microsoft Office Excel 2007 Help (KB957242)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {51864046-74C8-487B-97CD-6167A4B1DB56}
Update for Microsoft Office OneNote 2007 Help (KB957245)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {7332DE60-DC79-4578-A60A-A5EA0D6E032B}
Update for Microsoft Office Outlook 2007 (KB952142)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {4AD3A076-427C-491F-A5B7-7D1DE788A756}
Update for Microsoft Office Outlook 2007 Help (KB957246)-->msiexec /package {90120000-001A-0409-0000-0000000FF1CE} /uninstall {6F0E4983-E419-4591-B7DD-EFB0073D3E47}
Update for Microsoft Office PowerPoint 2007 Help (KB957247)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {B20E2C59-EEC5-4102-9E50-5DBB2093C37D}
Update for Microsoft Office PowerPoint 2007 Help (KB957247)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {B20E2C59-EEC5-4102-9E50-5DBB2093C37D}
Update for Microsoft Office Publisher 2007 Help (KB957249)-->msiexec /package {90120000-0019-0409-0000-0000000FF1CE} /uninstall {4E140A5A-4A90-404A-B955-10C2D98CD3EE}
Update for Microsoft Office Word 2007 Help (KB957252)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {54DF3345-0720-4224-9740-C7E00303F565}
Update for Microsoft Office Word 2007 Help (KB957252)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {54DF3345-0720-4224-9740-C7E00303F565}
Update for Microsoft Script Editor Help (KB957253)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {F21BF703-548C-47B2-B92A-6876E9566C42}
Update for Microsoft Script Editor Help (KB957253)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {F21BF703-548C-47B2-B92A-6876E9566C42}
Update for Office 2007 (KB946691)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {A420F522-7395-4872-9882-C591B4B92278}
Update for Office 2007 (KB946691)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {A420F522-7395-4872-9882-C591B4B92278}
Update for Outlook 2007 Junk Email Filter (kb958619)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {79B301C1-DBC0-467C-AFDA-2A6CDAFA4302}
Windows Driver Package - 2Wire (2WIREPCP) Net (03/22/2007 2.0)-->C:\PROGRA~1\DIFX\7F01D4C0B2897E27\DPInst.exe /u C:\Windows\System32\DriverStore\FileRepository\2wirepcp.inf_2b7726ce\2wirepcp.inf
Windows Driver Package - NETGEAR Inc. (RTL8187) Net (02/07/2007 6.1283.0207.2007)-->C:\PROGRA~1\DIFX\7F01D4C0B2897E27\DPInst.exe /u C:\Windows\System32\DriverStore\FileRepository\net111v2.inf_9ad6c106\net111v2.inf
Windows Live Messenger-->MsiExec.exe /I{571700F0-DB9D-4B3A-B03D-35A14BB5939F}
Yahoo! Toolbar-->C:\PROGRA~1\Yahoo!\Common\unyt.exe

info continued:

======Security center information======

AV: Norton Internet Security (outdated)
FW: Norton Internet Security
AS: Windows Defender
AS: Norton Internet Security

System event log

Computer Name: Tony-PC
Event Code: 33
Message: The oldest shadow copy of volume C: was deleted to keep disk space usage for shadow copies of volume C: below the user defined limit.
Record Number: 136858
Source Name: volsnap
Time Written: 20081225221748.178500-000
Event Type: Information
User:

Computer Name: Tony-PC
Event Code: 7036
Message: The WinHTTP Web Proxy Auto-Discovery Service service entered the stopped state.
Record Number: 136859
Source Name: Service Control Manager
Time Written: 20081225221843.000000-000
Event Type: Information
User:

Computer Name: Tony-PC
Event Code: 7036
Message: The Application Information service entered the running state.
Record Number: 136860
Source Name: Service Control Manager
Time Written: 20081225223715.000000-000
Event Type: Information
User:

Computer Name: Tony-PC
Event Code: 3004
Message: Windows Defender Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. Windows Defender can't undo changes that you allow.
For more information please see the following:
Not Applicable
Scan ID: {C856C9A0-6793-4285-935C-F787B9E24D6A}
User: Tony-PC\Tony
Name: Unknown
ID:
Severity ID:
Category ID:
Path Found: regkey:HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\PROCEXP90;file:C:\Windows\system32\Drivers\PROCEXP90.SYS
Alert Type: Unclassified software
Detection Type:
Record Number: 136861
Source Name: Microsoft-Windows-Windows Defender
Time Written: 20081225225050.000000-000
Event Type: Warning
User:

Computer Name: Tony-PC
Event Code: 3005
Message: Windows Defender Real-Time Protection agent has taken action to protect this machine from spyware or other potentially unwanted software.
For more information please see the following:
Not Applicable
Scan ID: {C856C9A0-6793-4285-935C-F787B9E24D6A}
User: Tony-PC\Tony
Name: Unknown
ID:
Severity ID:
Category ID:
Alert Type: Unclassified software
Action: Ignore
Record Number: 136862
Source Name: Microsoft-Windows-Windows Defender
Time Written: 20081225225054.000000-000
Event Type: Information
User:

Application event log

Computer Name: Tony-PC
Event Code: 1001
Message: Fault bucket 420666561, type 5
Event Name: AVSubmit
Response: None
Cab Id: 548229523

Problem signature:
P1: WinDefend
P2: 1.1.4205.0
P3: unspecified
P4: 1.49.989.0
P5: TrojanDownloader:Win32/Renos.gen!BB
P6:
P7:
P8:
P9:
P10:

Attached files:
C:\Users\Tony\AppData\Local\Temp\MPSampleSubmit\yyy10879.exe.xor
C:\Users\Tony\AppData\Local\Temp\MPSampleSubmit\client_manifest.txt

These files may be available here:
C:\Users\Tony\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report0ca7d374
Record Number: 50336
Source Name: Windows Error Reporting
Time Written: 20081225220248.000000-000
Event Type: Information
User:

Computer Name: Tony-PC
Event Code: 1
Message: Successful auto update of third-party root certificate:: Subject: Sha1 thumbprint: .
Record Number: 50337
Source Name: Microsoft-Windows-CAPI2
Time Written: 20081225223709.000000-000
Event Type: Information
User:

Computer Name: Tony-PC
Event Code: 11
Message: Failed extract of third-party root list from auto update cab at: with error: The data is invalid.
.
Record Number: 50338
Source Name: Microsoft-Windows-CAPI2
Time Written: 20081225225000.000000-000
Event Type: Error
User:

Computer Name: Tony-PC
Event Code: 2000
Message: Accepted Safe Mode action : Microsoft Office Outlook.
Record Number: 50339
Source Name: Microsoft Office 12
Time Written: 20081225230316.000000-000
Event Type: Error
User:

Computer Name: Tony-PC
Event Code: 5
Message: Unsupported service control request (see data below)
Record Number: 50340
Source Name: LightScribeService
Time Written: 20081225231407.000000-000
Event Type: Information
User:

Security event log

Computer Name: Tony-PC
Event Code: 4905
Message: An attempt was made to unregister a security event source.

Subject
Security ID: S-1-5-18
Account Name: TONY-PC$
Account Domain: WORKGROUP
Logon ID: 0x3e7

Process:
Process ID: 0xad8
Process Name: C:\Windows\System32\VSSVC.exe

Event Source:
Source Name: VSSAudit
Event Source ID: 0x172129
Record Number: 50290
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20081225215108.323500-000
Event Type: Audit Success
User:

Computer Name: Tony-PC
Event Code: 4904
Message: An attempt was made to register a security event source.

Subject :
Security ID: S-1-5-18
Account Name: TONY-PC$
Account Domain: WORKGROUP
Logon ID: 0x3e7

Process:
Process ID: 0x190
Process Name: C:\Windows\System32\VSSVC.exe

Event Source:
Source Name: VSSAudit
Event Source ID: 0x2e8ded
Record Number: 50291
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20081225220141.778500-000
Event Type: Audit Success
User:

Computer Name: Tony-PC
Event Code: 4905
Message: An attempt was made to unregister a security event source.

Subject
Security ID: S-1-5-18
Account Name: TONY-PC$
Account Domain: WORKGROUP
Logon ID: 0x3e7

Process:
Process ID: 0x190
Process Name: C:\Windows\System32\VSSVC.exe

Event Source:
Source Name: VSSAudit
Event Source ID: 0x2e8ded
Record Number: 50292
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20081225220141.779500-000
Event Type: Audit Success
User:

Computer Name: Tony-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\mbamswissarmy.sys
Record Number: 50293
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20081225224007.142500-000
Event Type: Audit Failure
User:

Computer Name: Tony-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\PROCEXP90.SYS
Record Number: 50294
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20081225225040.774500-000
Event Type: Audit Failure
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\Microsoft SQL Server\90\Tools\binn\;C:\Program Files\QuickTime\QTSystem\
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 14 Stepping 12, GenuineIntel
"PROCESSOR_REVISION"=0e0c
"NUMBER_OF_PROCESSORS"=1
"CLASSPATH"=.;C:\Program Files\Java\jre1.6.0_02\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre1.6.0_02\lib\ext\QTJava.zip

-----------------EOF-----------------

Hello.
Looks okay, what problems remain?

Download ATF Cleaner

• Double-click ATF-Cleaner.exe to run the program.
  
• Click Select All found at the bottom of the list.
  
• Click the Empty Selected button.
  
• Close ATF-Cleaner.exe.
  

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Updating Java:

• Download the latest version of Java SE Runtime Environment (JRE) 6 Update 11.
  
• Select the first option where it says "Java SE Runtime Environment (JRE) 6 Update 11".
  
• Click the "Download" button to the right.
  
• In the Window that opens, select your platform and language, check the "agree" box, and click Continue.
  
• Click on the link to download Windows Offline Installation and save to your desktop.
  
• Close any programs you may have running - especially your web browser.
  
• Go to Start > Control Panel double-click on Add or Remove Programs and remove all older versions of Java.
  
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  - Examples of older versions in Add or Remove Programs:
  - Java 2 Runtime Environment, SE v1.4.2
  - J2SE Runtime Environment 5.0
  - J2SE Runtime Environment 5.0 Update 2
  
• Click the Remove or Change/Remove button.
  
• Repeat as many times as necessary to remove each Java versions.
  
• Reboot your computer once all Java components are removed.
  
• Then from your desktop double-click on jre-6u11-windows-i586-p.exe that you downloaded to install the newest version.
  

Please make sure the new version of Java is installed before you run JavaRa.

Please download JavaRa from here

• First, unzip it.
  
• Then run JavaRa.
  
• Select English from the drop down menu and press Select.
  
• This will open JavaRa.
  
• Press Remove older versions
  
• Press yes to the prompt.
  
• It will make a log file of what it's removed.
  
• Copy and paste the log back here.
  

Thanks - did all of the above but JavaRa says it is opening the log file and it never appears. Is there something else I should be doing?

Oh, Vista, forgot about the UAC this time.
Doesn't matter, JavaRa did it's job.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

Hopefully this should take care of your problems! Good luck.

Thanks for all your help - I'll definitely consider your recommendations.

Cheers!

Since this issue is resolved, this topic is closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a new topic for your questions.