Backdoor.tidserv!inf -- Big Trouble

Hello.
Can't see anymore problems from here.
I think the files you mentioned were in the quarantine folder, so they are not active and aren't a threat.
Delete everything inside the quarantine folder, and delete this folder too.
C:\Qoobox

Last edited by Belahzur on 25th November 2008, 5:59 pm; edited 1 time in total

So we're done with the Combo Fix? I thought there was another step (as I've seen in other threads)?

CFScript? Nope, no need to in your case. I think TeaTimer may have stopped some files creeping in and protected you.
One last thing I want to remove from your registry, so please disable TeaTimer by doing the following:
1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts
You can reenable TeaTimer once your system is clean.

• Now open a new notepad file.
  
• Input this into the notepad file:
  

  
  Windows Registry Editor Version 5.00
  
  [-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ce75fd4c-3dec-11dc-82f7-98c4808f77e0}]
  
  

  
  
• Save this as fix.reg, save it to your desktop.
  
• Double click fix.reg to run it.
  
• Select yes to the registry merge prompt.
  

Please re-enable TeaTimer.

What problems remain?

Ok, done!

Just curious now, did Norton actually remove the rootkit before you were able to see it in the Hijackthis log? Because you said that came back clean. I'm wondering why my PC was acting so unstable yesterday--it really seemed messed up--and now it seems ok. Whatever we removed (and however it was done) it seems to have worked.

I can't answer that question, only you really knows what happened. Norton may have removed or maybe TeaTimer just stopped it entering your system.
Either way, the rootkit is gone and your machine is cleaned up. I had you update Java on page 2, so I'm assuming you've done that now.
===

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.
===

Everything looks great --- your HijackThis log appears to be clean.
Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

Hopefully this should take care of your problems! Good luck.

THANK YOU! A wonderful service you are providing here...
Very impressive.

Glad you think so.
Glad I could help.

Since this issue is resolved, this topic is closed.

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