Backdoor.tidserv!inf -- Big Trouble

Yes.

Ok, is this what you need?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:12:38 PM, on 11/24/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\SYSTEM32\bgsvcgen.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\Program Files\2Wire 802.11g Wireless\PRISMCFG.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Common Files\Symantec Shared\NMain.exe
C:\PROGRA~1\NORTON~1\NORTON~3\navw32.exe
C:\WINDOWS\system32\PRISMSVR.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Kevin Klein\Local Settings\Temporary Internet Files\Content.IE5\4DA8KDVA\Hijack(GP)This[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Norton Personal Firewall 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Personal Firewall 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /H
O4 - HKUS\S-1-5-21-2252300840-3628307506-1833542573-500\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup (User 'Administrator')
O4 - HKUS\S-1-5-21-2252300840-3628307506-1833542573-500\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Administrator')
O4 - Startup: 2WireSetup.lnk.disabled
O4 - Global Startup: 2Wire Wireless Client.lnk = C:\Program Files\2Wire 802.11g Wireless\PRISMCFG.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: Digital Line Detect.lnk.disabled
O4 - Global Startup: Exif Launcher 2.lnk = ?
O4 - Global Startup: Norton GoBack.lnk.disabled
O4 - Global Startup: WinZip Quick Pick.lnk.disabled
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - https://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1166276588562
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\SYSTEM32\bgsvcgen.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 13081 bytes

No malware showing in that log.

I notice that you have Spybot's TeaTimer running. While this is normally a wonderful tool to protect against hijackers, it can also interfere with HijackThis fixes. So please disable TeaTimer by doing the following:
1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts
You can reenable TeaTimer once your system is clean.

Please make sure Teatimer is disable before we do this, otherwise this fix will fail.

• Next, open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
  O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
  O4 - Startup: 2WireSetup.lnk.disabled
  O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
  O4 - Global Startup: Digital Line Detect.lnk.disabled
  O4 - Global Startup: Exif Launcher 2.lnk = ?
  O4 - Global Startup: Norton GoBack.lnk.disabled
  O4 - Global Startup: WinZip Quick Pick.lnk.disabled
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

Ok, did that---now what?

Lets update Java.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Updating Java:

• Download the latest version of Java SE Runtime Environment (JRE) 6 Update 10.
  
• Select the first option where it says "Java SE Runtime Environment (JRE) 6 Update 10".
  
• Click the "Download" button to the right.
  
• In the Window that opens, select your platform and language, check the "agree" box, and click Continue.
  
• Click on the link to download Windows Offline Installation and save to your desktop.
  
• Close any programs you may have running - especially your web browser.
  
• Go to Start > Control Panel double-click on Add or Remove Programs and remove all older versions of Java.
  
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  - Examples of older versions in Add or Remove Programs:
  - Java 2 Runtime Environment, SE v1.4.2
  - J2SE Runtime Environment 5.0
  - J2SE Runtime Environment 5.0 Update 2
  
• Click the Remove or Change/Remove button.
  
• Repeat as many times as necessary to remove each Java versions.
  
• Reboot your computer once all Java components are removed.
  
• Then from your desktop double-click on jre-6u10-windows-i586-p.exe that you downloaded to install the newest version.
  

Please make sure the new version of Java is installed before you run JavaRa.

Please download JavaRa from here

• First, unzip it.
  
• Then run JavaRa.
  
• Select English from the drop down menu and press Select.
  
• This will open JavaRa.
  
• Press Remove older versions
  
• Press yes to the prompt.
  
• It will make a log file of what it's removed.
  
• Copy and paste the log back here.
  

What problems remain?

Ok, will do.

Am I virus/problem free? What about that Bloodhound.Exploit.213 that Norton could not resolve?

I'll complete this Java update now--thanks!

The tdss file in the temp folder?
Use this to clean it.

Download ATF Cleaner

• Double-click ATF-Cleaner.exe to run the program.
  
• Click Select All found at the bottom of the list.
  
• Click the Empty Selected button.
  

If you use Firefox browser, do this also:

• Click Firefox at the top and choose Select All from the list.
  
• Click the Empty Selected button.
  
• NOTE : If you would like to keep your saved passwords, please click No at the prompt.
  

If you are still having problems, we can go deeper.

Here's the log file from JavaRa:

JavaRa 1.11 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Mon Nov 24 19:02:19 2008

Found and removed: C:\Program Files\Java\j2re1.4.2_03

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0003-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0004-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0005-ABCDEFFEDCBA}

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_02

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_03

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_04

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2.0_01

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0000-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBB}

------------------------------------

Finished reporting.

Did you run ATF-Cleaner?

What problems remain?

No, not yet--going to do that now...

Ok, ran the ATF cleaner--seems to have eliminated some temps files, etc

How do I know if I have rid my PC of these issues? Another Norton scan?

I'm assuming that I still have that Bloodhound.Exploit.213 that Norton could not resolve?

So I suppose I did not have the full root kit after all...?

Nope, you don't have the full rootkit.
You can check yourself to see if it's gone.

To Unhide Files and folders:

• Click Start.
  
• Open My Computer.
  
• Select the Tools menu and click Folder Options.
  
• Select the View Tab.
  
  Under the Hidden files and folders heading deselect "Show hidden files and folders".
  
• Check the "Show hidden files and folders" option.
  
• Hit the "Apply To All Folders" option.
  
• Click Yes to confirm. Click OK.
  

Follow this path:
C:\Documents and Settings\admin\Local Settings\Temp

Open the temp folder and see what's in it.
There maybe some files left ATF-Cleaner couldn't delete, but leave them, your browser may need them.
Just make sure this file isn't there.
tdssde33.tmp

Try manually deleting it, if it won't die, let me know.

I got lost in the process of following that path (tdssde33.tmp)--

So I tried the search function--inputting the the file itself-- (tdssde33.tmp).

I went: documents and settings>administrator>local settings...then no option forTemp so I clicked Application Data--and then Application History--and figured I was lost...?

I think my instructions are wrong.
These work:

To Unhide Files and folders:

• Click Start.
  
• Open My Computer.
  
• Select the Tools menu and click Folder Options.
  
• Select the View Tab.
  
  Under the Hidden files and folders heading select "Show hidden files and folders".
  
• Check the "Show hidden files and folders" option.
  
• Hit the "Apply To All Folders" option.
  
• Click Yes to confirm. Click OK.
  

You should be able to see hidden files and folders now, they will have a faint look to them icon wise.

Ok, I think I found it (different path---documents and settings\kevin klein\local settings\temp)

All I see are files that begin with DF...

yup, I seem them--I think this one is gone--like I said I see files in there--but all begin with DF. Nothing in there looking like tdssde33.tmp

Would it be wise for me to now enable system restore (I disabled it before running the Norton System scan)?

Ah, good. The tdss file is gone.
Yes, you can enable it, this will also create a new restore point for you.

Rehide your hidden files by doing this.

Reconfigure Windows XP to hide hidden files:

• Click Start.
  
• Open My Computer.
  
• Select the Tools menu and click Folder Options.
  
• Select the View Tab.
  
  Under the Hidden files and folders heading select "Do not show hidden files and folders".
  
• Press the "Apply to all folders" button.
  
• Click Yes to confirm. Click OK.
  

What problems remain?

Good question. I'll run another full system scan and see if anything pops up. But you have been an INCREDIBLE HELP--and I Thank You!

So in the end--what sort of garbage did I pick up on my PC?

Luckily, the full tdssserv rootkit didn't get onto your machine, just a temp file of it.
I'm have to get offline now. If Norton picks up the bloodhound exploit, don't worry, it's not a major issue.

I'll probably be offline by the time Norton is done, so just post here and I'll see it tomorrow night.

Thanks again--any reason for an additional Hijack This log? Or am I more or less in the clear?

Much gratitude!

Nope, yout last log was clean.

Norton scan was clean--however I noticed these problems are now in quarantine--any need to delete them? They each indicate files and registry locations of affected areas. Are these files and registry entries still potentially problematic? Would it be helpful for you to see them?

I'll now reboot and turn ststem restore back on.

One more thing (sorry)--
In following the paths of the above file and registry locations (of my quarantined items) I did happen to come across a few more tdss files (in Windows\System32\ ). Are these TDSS files a threat? I have 3 of them in this folder. Anywhere else I ought to check?

Thanks--

as follows:

At C:\WINDOWS\SYSTEM32 --

TDSSdxcp.dll
TDSSkkai
TDSSmtve

at Documents and Settings\Kevin Klein
TDSSkkai

Hello.
Just leftovers of the rootkit, the main driver for them isn't present otherwise you'd have more problems.

• Download combofix from here, use the top links - combofix.exe
  
• Double click on ComboFix.exe.
  
• Follow the prompts. NOTE:
  
• ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
  ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***
  
  **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.
  
  
  
• The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.
  
  
  
  
• Allow ComboFix to download the Recovery Console.
  
• Accept the End-User License Agreement.
  
• The Recovery Console will be installed.
  
• You will this next prompt that asks if you want to continue the malware scan, select yes
  
  
  
  
• Allow combofix to run
  
• Post C:\combofix.txt back here.
  
  Note:
  Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
  

seem to be having trouble with ComboFix--but trying here...
So I DID have the rootkit after all? Perhaps Norton got rid of it before it showed up in the HijackThis log??

combo fix is nearly done (preparing a log) but it just occured to me that I had already turned system restore back on and enabled tea timer--

Will this interfere with Combo fix??

Combofix log as follows:

ComboFix 08-11-24.03 - Kevin Klein 2008-11-25 9:02:10.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.191 [GMT -6:00]
Running from: c:\documents and settings\Kevin Klein\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\IE4 Error Log.txt

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_TDSSserv.sys


((((((((((((((((((((((((( Files Created from 2008-10-25 to 2008-11-25 )))))))))))))))))))))))))))))))
.

2008-11-24 23:02 . 2008-11-24 23:02 d-------- c:\program files\Malwarebytes' Anti-Malware
2008-11-24 23:02 . 2008-11-24 23:02 d-------- c:\documents and settings\Kevin Klein\Application Data\Malwarebytes
2008-11-24 23:02 . 2008-11-24 23:02 d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2008-11-24 23:02 . 2008-10-22 16:10 38,496 --a------ c:\windows\SYSTEM32\DRIVERS\mbamswissarmy.sys
2008-11-24 23:02 . 2008-10-22 16:10 15,504 --a------ c:\windows\SYSTEM32\DRIVERS\mbam.sys
2008-11-24 21:22 . 2008-11-24 21:25 d-------- c:\windows\LastGood.Tmp
2008-11-24 18:59 . 2008-11-24 18:58 410,976 --a------ c:\windows\SYSTEM32\deploytk.dll
2008-11-24 18:59 . 2008-11-24 18:58 73,728 --a------ c:\windows\SYSTEM32\javacpl.cpl
2008-11-12 21:29 . 2008-10-24 05:21 455,296 --------- c:\windows\SYSTEM32\DLLCACHE\mrxsmb.sys
2008-11-12 21:27 . 2008-09-04 11:15 1,106,944 --------- c:\windows\SYSTEM32\DLLCACHE\msxml3.dll
2008-11-10 15:41 . 2008-11-10 15:55 d-------- c:\program files\DivX
2008-10-29 20:13 . 2008-10-29 20:13 d-------- c:\program files\Windows Media Connect 2
2008-10-29 20:10 . 2008-10-29 20:10 d-------- c:\windows\SYSTEM32\LogFiles
2008-10-29 20:10 . 2008-10-29 20:11 d-------- c:\windows\SYSTEM32\DRIVERS\UMDF

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-25 15:08 --------- d---a-w c:\documents and settings\All Users\Application Data\TEMP
2008-11-25 14:58 --------- d-----w c:\program files\Common Files\Symantec Shared
2008-11-25 03:08 --------- d-----w c:\program files\Norton SystemWorks
2008-11-25 01:02 --------- d-----w c:\program files\Java
2008-11-24 22:10 --------- d-----w c:\program files\Privacy Guardian
2008-11-17 13:08 --------- d-----w c:\program files\Norton Personal Firewall
2008-11-13 05:43 --------- d-----w c:\program files\Spybot - Search & Destroy
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-20 02:44 --------- d-----w c:\program files\FinePixViewer
2008-10-16 20:13 1,809,944 ----a-w c:\windows\SYSTEM32\wuaueng.dll
2008-10-16 20:13 1,809,944 ----a-w c:\windows\SYSTEM32\DLLCACHE\wuaueng.dll
2008-10-16 20:12 561,688 ----a-w c:\windows\SYSTEM32\wuapi.dll
2008-10-16 20:12 323,608 ----a-w c:\windows\SYSTEM32\wucltui.dll
2008-10-16 20:12 323,608 ----a-w c:\windows\SYSTEM32\DLLCACHE\wucltui.dll
2008-10-16 20:09 92,696 ----a-w c:\windows\SYSTEM32\DLLCACHE\cdm.dll
2008-10-16 20:09 92,696 ----a-w c:\windows\SYSTEM32\cdm.dll
2008-10-16 20:09 51,224 ----a-w c:\windows\SYSTEM32\wuauclt.exe
2008-10-16 20:09 51,224 ----a-w c:\windows\SYSTEM32\DLLCACHE\wuauclt.exe
2008-10-16 20:09 43,544 ----a-w c:\windows\SYSTEM32\wups2.dll
2008-10-16 20:08 34,328 ----a-w c:\windows\SYSTEM32\wups.dll
2008-10-15 16:34 337,408 ------w c:\windows\SYSTEM32\DLLCACHE\netapi32.dll
2008-10-13 18:06 --------- d-----w c:\program files\WinAce
2008-10-03 17:41 6,066,176 ------w c:\windows\SYSTEM32\DLLCACHE\ieframe.dll
2008-09-25 08:03 161,096 ----a-w c:\windows\SYSTEM32\DivXCodecVersionChecker.exe
2008-09-23 23:46 245,408 ----a-w c:\windows\SYSTEM32\unicows.dll
2008-09-19 21:57 120,056 ------w c:\windows\SYSTEM32\pxcpyi64.exe
2008-09-19 21:57 118,520 ------w c:\windows\SYSTEM32\pxinsi64.exe
2008-09-15 12:12 1,846,400 ----a-w c:\windows\SYSTEM32\win32k.sys
2008-09-15 12:12 1,846,400 ------w c:\windows\SYSTEM32\DLLCACHE\win32k.sys
2008-09-10 01:14 1,307,648 ------w c:\windows\SYSTEM32\msxml6.dll
2008-09-10 01:14 1,307,648 ------w c:\windows\SYSTEM32\DLLCACHE\msxml6.dll
2008-09-08 10:41 333,824 ------w c:\windows\SYSTEM32\DLLCACHE\srv.sys
2008-09-04 17:15 1,106,944 ----a-w c:\windows\SYSTEM32\msxml3.dll
2008-08-27 08:24 3,593,216 ----a-w c:\windows\SYSTEM32\DLLCACHE\mshtml.dll
2008-08-25 08:38 13,824 ------w c:\windows\SYSTEM32\DLLCACHE\ieudinit.exe
2008-08-25 08:37 70,656 ------w c:\windows\SYSTEM32\DLLCACHE\ie4uinit.exe
2008-08-22 18:28 32,768 --sha-w c:\windows\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\MSHist012008082220080823\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"msnmsgr"="c:\program files\MSN Messenger\MsnMsgr.Exe" [2007-01-19 5674352]
"Yahoo! Pager"="c:\progra~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" [2007-08-30 4670704]
"RegistryMechanic"="c:\program files\Registry Mechanic\RegMech.exe" [2008-07-08 2828184]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2008-09-16 1833296]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-08-13 122939]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-02-11 53096]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-14 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-14 77824]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-07-22 116040]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-05-27 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-07-30 289064]
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-29 583048]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-11-24 136600]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
2Wire Wireless Client.lnk - c:\program files\2Wire 802.11g Wireless\PRISMCFG.exe [2005-10-11 335979]
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-04-23 29696]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" /background
"DellSupport"="c:\program files\Dell Support\DSAgnt.exe" /startup
"MsnMsgr"="c:\program files\MSN Messenger\MsnMsgr.Exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" /r
"RealTray"=c:\program files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
"PRISMSVR.EXE"="c:\windows\system32\PRISMSVR.EXE" /APPLY
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe"
"igfxpers"=c:\windows\system32\igfxpers.exe
"Dell Photo AIO Printer 922"="c:\program files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe"
"REGSHAVE"=c:\program files\REGSHAVE\REGSHAVE.EXE /AUTORUN
"RegistryMechanic"=
"MsgCenterExe"="c:\program files\Common Files\Real\Update_OB\RealOneMessageCenter.exe" -osboot
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\MSMSGS.EXE"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=

R2 BCMNTIO;BCMNTIO;\??\c:\progra~1\CheckIt\DIAGNO~1\BCMNTIO.sys [2005-01-03 3744]
R2 MAPMEM;MAPMEM;\??\c:\progra~1\CheckIt\DIAGNO~1\MAPMEM.sys [2005-01-03 3904]
R3 WlanUIG;2Wire 802.11g USB Driver;c:\windows\system32\DRIVERS\WlanUIG.sys [2005-10-11 347648]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ce75fd4c-3dec-11dc-82f7-98c4808f77e0}]
\Shell\AutoRun\command - c:\windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL http://www.mystearnsandfoster.com/
.
Contents of the 'Scheduled Tasks' folder

2008-11-19 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]

2008-11-22 c:\windows\Tasks\McAfee.com Scan for Viruses - My Computer (HENRIETTA-Hilary Klein).job
- c:\program files\mcafee.com\vso\mcmnhdlr.exe []

2008-11-22 c:\windows\Tasks\Norton AntiVirus - Run Full System Scan - Kevin Klein.job
- c:\progra~1\NORTON~1\NORTON~3\Navw32.exe [2007-05-23 11:13]

2008-11-24 c:\windows\Tasks\Norton SystemWorks One Button Checkup.job
- c:\program files\Norton SystemWorks\OBC.exe [2005-10-05 22:02]

2008-11-25 c:\windows\Tasks\Symantec Drmc.job
- c:\program files\Common Files\Symantec Shared\SymDrmc.exe [2005-10-03 20:20]
.
.
------- Supplementary Scan -------
.
FireFox -: Profile - c:\documents and settings\Kevin Klein\Application Data\Mozilla\Firefox\Profiles\8go5dk1d.default\
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-25 09:07:26
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Symantec Shared\CCSETMGR.EXE
c:\program files\Common Files\Symantec Shared\CCEVTMGR.EXE
c:\program files\Common Files\Symantec Shared\CCPROXY.EXE
c:\program files\Common Files\Symantec Shared\SNDSrvc.exe
c:\program files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\windows\SYSTEM32\bgsvcgen.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Norton SystemWorks\Norton GoBack\GBPoll.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Norton SystemWorks\Norton AntiVirus\NAVAPSVC.EXE
c:\program files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMNTOR.EXE
c:\progra~1\NORTON~1\NORTON~2\NPROTECT.EXE
c:\program files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
c:\progra~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.exe
c:\progra~1\Yahoo!\MESSEN~1\Ymsgr_tray.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
c:\program files\Symantec\LiveUpdate\AUPDATE.EXE
c:\progra~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
c:\program files\Symantec\LiveUpdate\LuCallbackProxy.exe
c:\program files\Symantec\LiveUpdate\LuCallbackProxy.exe
c:\program files\Symantec\LiveUpdate\LuCallbackProxy.exe
c:\program files\Symantec\LiveUpdate\LuCallbackProxy.exe
c:\program files\Symantec\LiveUpdate\LuCallbackProxy.exe
c:\program files\Symantec\LiveUpdate\LuCallbackProxy.exe
c:\program files\Symantec\LiveUpdate\LuCallbackProxy.exe
.
**************************************************************************
.
Completion time: 2008-11-25 9:14:39 - machine was rebooted
ComboFix-quarantined-files.txt 2008-11-25 15:14:26

Pre-Run: 16,523,575,296 bytes free
Post-Run: 16,381,468,672 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

206 --- E O F --- 2008-11-13 04:05:54

Hello.
Can't see anymore problems from here.
I think the files you mentioned were in the quarantine folder, so they are not active and aren't a threat.
Delete everything inside the quarantine folder, and delete this folder too.
C:\Qoobox

Last edited by Belahzur on 25th November 2008, 5:59 pm; edited 1 time in total

So we're done with the Combo Fix? I thought there was another step (as I've seen in other threads)?

CFScript? Nope, no need to in your case. I think TeaTimer may have stopped some files creeping in and protected you.
One last thing I want to remove from your registry, so please disable TeaTimer by doing the following:
1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts
You can reenable TeaTimer once your system is clean.

• Now open a new notepad file.
  
• Input this into the notepad file:
  

  
  Windows Registry Editor Version 5.00
  
  [-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ce75fd4c-3dec-11dc-82f7-98c4808f77e0}]
  
  

  
  
• Save this as fix.reg, save it to your desktop.
  
• Double click fix.reg to run it.
  
• Select yes to the registry merge prompt.
  

Please re-enable TeaTimer.

What problems remain?

Ok, done!

Just curious now, did Norton actually remove the rootkit before you were able to see it in the Hijackthis log? Because you said that came back clean. I'm wondering why my PC was acting so unstable yesterday--it really seemed messed up--and now it seems ok. Whatever we removed (and however it was done) it seems to have worked.

I can't answer that question, only you really knows what happened. Norton may have removed or maybe TeaTimer just stopped it entering your system.
Either way, the rootkit is gone and your machine is cleaned up. I had you update Java on page 2, so I'm assuming you've done that now.
===

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.
===

Everything looks great --- your HijackThis log appears to be clean.
Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

Hopefully this should take care of your problems! Good luck.

THANK YOU! A wonderful service you are providing here...
Very impressive.

Glad you think so.
Glad I could help.

Since this issue is resolved, this topic is closed.

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