it's baaaack. Downloader.exe back with friends.

Hello. I've heard back from digitalocksmith.

Sorry to inform you, but I would rather you format. By time we clean one machine, the next one is infected because your on a LAN.
See these links, they'll help.

When should do a reformat and reinstallation of my OS
Where to backup your files
How to backup your files in Windows XP
Restoring your backups

Hey man, just wanted to thank you for all of your help...you spent a lot of time with me and I appreciate it. So, as a last resort before formatting, I called Microsoft and mentioned to them that they are running commercials that say they don't get viruses anymore, I have a virus, and can't get back up...why should I not buy a Mac? They transferred me to all sorts of levels of tech support and they had me download the new Microsoft One Live Care. I ran it with the tech on the phone we cleaned up a few areas and I'm back up and running! He felt like it was a Nortons issue and said this new one live care is the way to go for their techs to fix things instantly...it worked. Thanks again for everything on PMP1

Any new thoughts on how PMP2 is getting affected by the laptop? -again, it works fine, then needs a winsock fix to get back online.

NORTON???!?!


Glad that fixed PMP1. I have no idea why the laptop doesn't like PMP2.

Tried rebooting your router?

Digitalocksmith, if your watching, any ideas?

he said you and I got rid of all of the issues but it was Norton that was stopping it all from going back up. I even had Norton disabled and then I removed it from the control panel but it wasn't until he said to use the disc to uninstall other files completely that it started working.

Well, I'm glad that fixed it.

even with my laptop off for a day, PMP2 is still needing a winsock fix everyonce in while to get reconnected to the internet. Would the laptop still be affecting the connection if it wasn't on?

It shouldn't do.
Did you try rebooting your router?

Rebooting it should get your machines a new 192.168.1.x IP and maybe sort itself out.

raif wrote:

even with my laptop off for a day, PMP2 is still needing a winsock fix everyonce in while to get reconnected to the internet. Would the laptop still be affecting the connection if it wasn't on?

I would guess the malware infection has caused a registry corruption which is creating damage to the TCP/IP stack on PMP2.

You could have a look here and try to see if these will help http://www.cexx.org/lspfix.htm, however if your going to format and clean install the OS, this will see you good!


Regards

when I click that link, it says dead link. My computer is still having the same issues even after rebooting the router...nevermind, I took the comma off the end

I think DL was trying to link to this.
http://www.downloads.subratam.org/lspfix.zip

Unzip > Run it > tick "I know what I'm doing" > hit finish.

I ran LSP fix but it didn't help. The computer runs great, just loses connection once in a while and I have to run WinsockFix to get back online...let me know if you have any more ideas. Something that we did on PMP2 changed something. Thanks man!