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Help with audio on laptop

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descriptionRe: Help with audio on laptop

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One thing, when I signed up it wouldn't let me leave the box to nothing, so I just chose "64-bit" since I didn't know. Will that affect it any?

descriptionRe: Help with audio on laptop

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The 32-bit version of Windows is not compatible with 64-bit drivers and programs and 64-bit version of Windows not compatible with 32-bit drivers.

Can you please provide me with the operating system information. You can type Msinfo32 into Start Menu and press Enter key to open System Information window, can you please post a screenshot of the "System Summary" window.

descriptionRe: Help with audio on laptop

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descriptionRe: Help with audio on laptop

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Try installing 64-bit version of Windows 10 audio card driver if it wont install then install 32-bit version of Windows 10 audio card driver.

descriptionRe: Help with audio on laptop

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I already post link to 64-bit version of Windows 10 audio card driver.

Windows 10 64-bit
http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin10/Audio/Audio_Conexant_Win10_64_VER8661655.zip?_ga=2.95411484.189103246.1524694692-1679777177.1524694692

descriptionRe: Help with audio on laptop

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Downloaded Windows 10 64-bit, now what?

Thanks for sticking with me here...  

descriptionRe: Help with audio on laptop

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You are very welcome!

Hold on please i'm also downloading the driver so i can guide you better.

descriptionRe: Help with audio on laptop

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Okay please unzip the driver if you right-click the downloaded driver .zip archive you would get a option to extract the .zip archive. After extracting the audio drive files, double click Setup.exe file and follow the instructions to install the driver.

descriptionRe: Help with audio on laptop

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@bayside i'm sorry but i have to go, can you please update me in your progress.

descriptionRe: Help with audio on laptop

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sorry, I'm multitaksing, I'll catch you later

descriptionRe: Help with audio on laptop

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No problem, i will be online in few hours i hope to see you then.

descriptionRe: Help with audio on laptop

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When you do see this... What do i click here?

descriptionRe: Help with audio on laptop

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Please double-click Setup file.

descriptionRe: Help with audio on laptop

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That version won't install, do you have the link to the 32-bit version?

descriptionRe: Help with audio on laptop

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There is no 32-bit version of this audio driver.

Please press Windows Key + Pause/Break key to open system properties. You can also open system properties by typing Control Panel and select "Control Panel" in the search result. From Control Panel click System  to open system properties and please post a screenshot of system properties window.

Can you also please post a screenshot of the audio driver installation error message.
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