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Start up issues and other misc problems

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descriptionSolvedRe: Start up issues and other misc problems

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Never mind I found it

descriptionSolvedRe: Start up issues and other misc problems

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@pappy please tell us the result of the system restore process!

descriptionSolvedRe: Start up issues and other misc problems

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System Restore did not complete successfully. Your computer's system files and settings were not changed.

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An unspecified error occurred during System Restore. (0x8007051a)

descriptionSolvedRe: Start up issues and other misc problems

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Execute below commands and test to see computer boot into Windows.


Code:

Bootrec  /fixmbr


Bootrec  /fixboot

Bootrec  /rebuildbcd

descriptionSolvedRe: Start up issues and other misc problems

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They all scanned successfully

descriptionSolvedRe: Start up issues and other misc problems

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Have you restarted your computer to see if Windows boots.

descriptionSolvedRe: Start up issues and other misc problems

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No, not yet

descriptionSolvedRe: Start up issues and other misc problems

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Please restart your computer.

descriptionSolvedRe: Start up issues and other misc problems

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I took the disc out to restart and I still only have a black screen.

descriptionSolvedRe: Start up issues and other misc problems

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You can use try Refresh option to reinstall operating system while keeping your personal files. This option is located at Troubleshoot screen.

descriptionSolvedRe: Start up issues and other misc problems

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Trying it

descriptionSolvedRe: Start up issues and other misc problems

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There was a problem refreshing your PC. No changes were made

descriptionSolvedRe: Start up issues and other misc problems

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I suggest you backup your personal files and Reset your computer, resetting your PC reinstalls Windows but deletes your files, settings, and apps—except for the apps that came with your PC. Restoring your PC is a way to undo recent system changes you've made.

descriptionSolvedRe: Start up issues and other misc problems

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I was afraid of that.  Dumb question, how do I back up my files if I can't get into the computer?

descriptionSolvedRe: Start up issues and other misc problems

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You can create yourself a Hiren’s Boot CD and boot into Mini XP from Hiren’s Boot CD you will have lots of backup software you can use within Mini XP or you can just use Windows Explorer to copy your personal files.
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