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Start up issues and other misc problems

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Trying it

descriptionSolvedRe: Start up issues and other misc problems

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There was a problem refreshing your PC. No changes were made

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I suggest you backup your personal files and Reset your computer, resetting your PC reinstalls Windows but deletes your files, settings, and apps—except for the apps that came with your PC. Restoring your PC is a way to undo recent system changes you've made.

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I was afraid of that.  Dumb question, how do I back up my files if I can't get into the computer?

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You can create yourself a Hiren’s Boot CD and boot into Mini XP from Hiren’s Boot CD you will have lots of backup software you can use within Mini XP or you can just use Windows Explorer to copy your personal files.

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What are the UEFI Firmware settings?

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Have you play around with those UEFI Firmware settings if you did restore them to there original settings.

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No, I was just asking

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Introducing Unified Extensible Firmware Interface (UEFI)

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Next stop is the computer repair shop

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Try one more thing reset BIOS settings to factory settings by pressing F9 key from within BIOS setup utility see this will help.

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Didn't work

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Well you have no choice left accept for clean installing Windows OS.

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I guess that's what I'll have to do.

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If you need help with clean installing Windows 8.1 let us know please!
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