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[INACTIVE] EXTREMELY slow computer with terrible startup

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descriptionRe: [INACTIVE] EXTREMELY slow computer with terrible startup

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Result of Security Analysis by Rocket Grannie (x86) Updated: 17th December, 2016
Running from:C:\Users\user\Desktop (00:18:59 - 12/30/2016)
***---------------------------------------------------------***
Microsoft Windows 7 Home Premium X64 Service Pack 1
UAC is Enabled!
Internet Explorer 11
Default Browser: Firefox
***------------Antivirus - Antispyware - Firewall-----------***
Windows Defender (Disabled - Up to Date)
Spybot - Search and Destroy (Disabled - Not Up to Date)
Windows Firewall (Enabled)
*No other Firewall Installed*
***-------Security Programs - Browsers - Miscellaneous------***
Adobe Flash Player Plugin (version 23.0.0.207) is *out of Date*
CCleaner (version 5.25)
Firefox (version 50)
Google Chrome (version 54)
Microsoft Silverlight (version 5.1)
Spybot - Search & Destroy (version 2.4)

Adobe Flash Player 23 ActiveX (version 23.0.0.207) is *out of Date*
Java 8 Update 77 (version 8.0.770.3) is *out of Date*
Java 8 Update 91 (version 8.0.910.14) is *out of Date*
Windows Live Essentials (version 15.4.3508.1109) is *out of Date*
Windows Live Essentials (version 15.4.3502.0922) is *out of Date*

***----------------Analysis Complete-------------------------***

descriptionRe: [INACTIVE] EXTREMELY slow computer with terrible startup

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Please update the following programs:

Uninstall every version of Adobe Flash Player 23 (version 23.0.0.207)
Then download the new version(s) from: www.adobe.com/products/flashplayer.html *Ensure to download this for each of your browsers.

Uninstall these: Java 8 Update 77 and Java 8 Update 91
Then, download the newest version, if you wish to keep Java, from www.Java.com

If you prefer to have better protection, uninstall Spybot Search & Destroy, and please download at least a free antivirus at www.avast.com

After doing all of this, please let me know how your computer is operating. Smile...

descriptionRe: [INACTIVE] EXTREMELY slow computer with terrible startup

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I managed to uninstall both Adobes and the Spybot, but when I try either Java, I get this picture.

Also, status update: I am still working in Safe Mode with Networking, but the speed is already significantly better. Proof of that is the fact that I was able to upload this screenshot. I have yet to try anything in a regular boot.

descriptionRe: [INACTIVE] EXTREMELY slow computer with terrible startup

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Not sure if it was attached. It says:

The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

descriptionRe: [INACTIVE] EXTREMELY slow computer with terrible startup

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Windows Installer service will not work under Safe Mode, this means that programs cannot be installed or uninstalled in Safe Mode without giving a specific command using msiexec in Command Prompt.

Are you able to work in Normal Mode?

Please visit below tutorial link to enable Windows Installer service under Safe Mode.

Make Windows Installer Service Work Under Safe Mode

descriptionRe: [INACTIVE] EXTREMELY slow computer with terrible startup

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That Tweaking program froze on me, I shut down and went into Normal Mode like you've asked. It's running slower than it would in Safe Mode.

Those Java updates were only able to be uninstalled after updating them. I tried downloading Java after that and I got this message:

Java did not complete
Error Code: 1618
Please refer to the Java Help Center for troubleshooting information or contact your system administrator.

Should I try Tweaking again?

descriptionRe: [INACTIVE] EXTREMELY slow computer with terrible startup

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Error 1618 isn’t unique to Java. It is an error from Microsoft Installer (.msi) stating that another .msi is currently being processed. You see, the Microsoft Installer, msiexec.exe, can only process one installation at a time. This error will be encountered when one MSI is attempted to be installed while another is currently processing. Reboot your computer and try installing Java.

descriptionRe: [INACTIVE] EXTREMELY slow computer with terrible startup

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Okay, so I rebooted and was able to download the latest Java. My browser stopped working along with everything else. I tried to click a folder or browser to open but nothing comes up. 

And to answer Dr. Jay: After uninstalling Adobe and Java, other than being able to log in normally at a decent speed, it's still posing the same problems.

descriptionRe: [INACTIVE] EXTREMELY slow computer with terrible startup

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Hi omicron_persei8,

Was the browser working before you have installed Java?

What else is not working?

We can try few troubleshooting to find out what is causing slow computer performance.

Create new user account and see issue resolves within new user account if it does then your user account is corrupted.

Please follow my instructions at my tutorial to boost performance of Windows OS.

"Tweaking & Optimizing Window Operating System"
http://www.geekpolice.net/t30298-tweaking-optimizing-windows-operating-system


I would like you to check the system integrity of your Windows OS installation.


  • Please right click the Windows logo (formerly the start button) at the bottom left of your screen.
  • Please select  "Command Prompt (Admin)"
  • Please type the following command and press the key: sfc /scannow  (Please note that there is a space between 'sfc" and "/scannow".)
  • It should take about 20 minutes to run, if there are no serious errors.
  • If the System File Checker reports that some errors were fixed, but some remain; please reboot your computer and run the System File Checker from an Administrator Command Prompt, again.
  • If the System File Checker again reports that some errors were fixed, but some remain, please reboot your computer and run it a third time.
  • If "Resource Integrity Violations" (errors) are reported that could not be corrected, or were not corrected after a third SFC run, then please navigate to the folder: C:\Windows\Logs\CBS and copy the file "cbs.log" to your desktop immediately.  I am asking you do that because that file is dynamic, so I want to be able to examine a copy that is unchanged from the time that the System File Checker was run.
  • If there are errors that couldn't be corrected, let me know and I will provide you with instructions as to how to upload the file

 



If the issue is caused by a current running process, restart your Windows system using the clean boot method which will allow you to troubleshoot if a service or process is causing the issue to appear.

With a clean boot only the necessary services and process that are required to operate Windows are started when you boot your computer.

Follow the steps at below link to perform clean boot state.

"Clean Boot Windows"
https://www.dost-tech.com/viewtopic.php?f=10&t=109

descriptionRe: [INACTIVE] EXTREMELY slow computer with terrible startup

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Yes it was working better before installing Java. In general, everything was just loading up faster. It just took me 5 minutes to open up the Control Panel. 

I'll be going through your instructions as much as it lets me.

descriptionRe: [INACTIVE] EXTREMELY slow computer with terrible startup

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Please use Revo Uninstaller program to uninstall Java don't reinstall Java till we deal with any other issues.

descriptionRe: [INACTIVE] EXTREMELY slow computer with terrible startup

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Yeah so, the other account I created was just as slow.
Literally after installing Java, it went back to how it was before. I'm having the same issues again with the start up and log in screen. I just have a black screen with my mouse.

EDIT: Just realized you had replied but it went to the 2nd page. Regardless, I have to try and reboot until I log in correctly if you want me to keep working in Normal Mode.

descriptionRe: [INACTIVE] EXTREMELY slow computer with terrible startup

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Do what you can from Safe Mode but make sure to check the results by booting Windows in normal mode.

Please tell me when you have finish trying my suggestions!

descriptionRe: [INACTIVE] EXTREMELY slow computer with terrible startup

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Thank you, I will move on over to Safe Mode and try the Revo Uninstaller there. I'll log in normally after and let you know how that goes.

descriptionRe: [INACTIVE] EXTREMELY slow computer with terrible startup

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Okay, after uninstalling Java with Revo, I tried logging back through Normal Mode and it still gives me a black screen with the mouse. It shows me my desktop now but icons, folders, its all missing or slowly loading up.

At least through Safe Mode I was able to log in nearly right away and access a web browser.
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