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descriptionPlease help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EmptyRe: Please help, coloruservice.exe was preventing shutdown, then a trojan was found

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Superdave wrote:
Ok, how's your computer working now? Any other issues?

Not at all, it's running much faster now, even faster than it did before the virus! I just hope it wasnt a virus that can hide from all this stuff.

descriptionPlease help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EmptyRe: Please help, coloruservice.exe was preventing shutdown, then a trojan was found

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I just hope it wasnt a virus that can hide from all this stuff..

Not very likely. Let's do some clean up.

This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create Registry backup
  • Purge System Restore Points
  • Re-set system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.
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Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.

Please help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 Diskcleanup2

Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.

Please help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 Diskcleanup

This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
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descriptionPlease help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EmptyRe: Please help, coloruservice.exe was preventing shutdown, then a trojan was found

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Everything ran smoothly, i'm going to run an Avast scan just to make sure I got everything. Thank you so much for your help, I greatly appreciate it!

descriptionPlease help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EmptyRe: Please help, coloruservice.exe was preventing shutdown, then a trojan was found

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You're welcome. I will lock this thread. If you need it re-opened, please send me a pm.

descriptionPlease help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EmptyRe: Please help, coloruservice.exe was preventing shutdown, then a trojan was found

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