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descriptionPlease help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EmptyRe: Please help, coloruservice.exe was preventing shutdown, then a trojan was found

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And here are the second scan results.
Malwarebytes Anti-Rootkit BETA 1.07.0.1012

Database version: v2014.09.18.08

Windows 8.1 x64 NTFS
Internet Explorer 11.0.9600.17278
frogzx :: NOAH [administrator]

9/18/2014 4:33:15 PM
mbar-log-2014-09-18 (16-33-15).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 431585
Time elapsed: 43 minute(s), 48 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

descriptionPlease help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EmptyRe: Please help, coloruservice.exe was preventing shutdown, then a trojan was found

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I am using Avast free 2014, do you recommend something different? I don't really know what the good antivirus's are, or what other checkups I should routinely use.

No, I just wanted to know.Many people don't use an AV.

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan

•Click the Please help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EsetOnline button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • Click on Please help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EsetSmartInstall to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the Please help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EsetSmartInstallDesktopIcon-1 icon on your desktop.

•Check Please help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EsetAcceptTerms
•Click the Please help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EsetStart button.
•Accept any security warnings from your browser.

  • Leave the check mark next to Remove found threats.

•Check Please help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EsetScanArchives
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push Please help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EsetListThreats
•Push Please help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EsetExport, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the Please help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EsetBack button.
•Push Please help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EsetFinish
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

descriptionPlease help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EmptyRe: Please help, coloruservice.exe was preventing shutdown, then a trojan was found

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C:\Users\frogzx\Desktop\ELX 1.6.3 Qt\ELX.exe a variant of Win32/Packed.NoobyProtect.G potentially unwanted application deleted - quarantined
C:\Users\frogzx\Desktop\ELX 1.6.3 Qt\io\elx.dll a variant of Win32/Packed.NoobyProtect.L potentially unwanted application deleted - quarantined

descriptionPlease help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EmptyRe: Please help, coloruservice.exe was preventing shutdown, then a trojan was found

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Not sure if you wanted the second log or not so here
ESETSmartInstaller@High as downloader log:
all ok
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.7623
# api_version=3.0.2
# EOSSerial=0c7a1dfa9bacb543bdf3d9aba5cac48b
# engine=20223
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2014-09-19 02:12:09
# local_time=2014-09-18 10:12:09 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=6.2.9200 NT
# compatibility_mode_1='avast! Antivirus'
# compatibility_mode=783 16777213 100 95 0 11512220 0 0
# compatibility_mode_1=''
# compatibility_mode=5893 16776574 100 94 7665755 14551050 0 0
# scanned=371976
# found=2
# cleaned=2
# scan_time=5603
sh=A014D70A905A2882515EA91DD087EE548FDCC09D ft=1 fh=01d5d590ae488c14 vn="a variant of Win32/Packed.NoobyProtect.G potentially unwanted application (deleted - quarantined)" ac=C fn="C:\Users\frogzx\Desktop\ELX 1.6.3 Qt\ELX.exe"
sh=424C23178108D0F0027279DCB960858B06CFA4B2 ft=1 fh=729b3e55565d5847 vn="a variant of Win32/Packed.NoobyProtect.L potentially unwanted application (deleted - quarantined)" ac=C fn="C:\Users\frogzx\Desktop\ELX 1.6.3 Qt\io\elx.dll"

descriptionPlease help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EmptyRe: Please help, coloruservice.exe was preventing shutdown, then a trojan was found

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Ok, how's your computer working now? Any other issues?

descriptionPlease help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EmptyRe: Please help, coloruservice.exe was preventing shutdown, then a trojan was found

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Superdave wrote:
Ok, how's your computer working now? Any other issues?

Not at all, it's running much faster now, even faster than it did before the virus! I just hope it wasnt a virus that can hide from all this stuff.

descriptionPlease help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EmptyRe: Please help, coloruservice.exe was preventing shutdown, then a trojan was found

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I just hope it wasnt a virus that can hide from all this stuff..

Not very likely. Let's do some clean up.

This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create Registry backup
  • Purge System Restore Points
  • Re-set system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.
*******************************************
Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.

Please help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 Diskcleanup2

Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.

Please help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 Diskcleanup

This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
****************************************
I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!

descriptionPlease help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EmptyRe: Please help, coloruservice.exe was preventing shutdown, then a trojan was found

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Everything ran smoothly, i'm going to run an Avast scan just to make sure I got everything. Thank you so much for your help, I greatly appreciate it!

descriptionPlease help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EmptyRe: Please help, coloruservice.exe was preventing shutdown, then a trojan was found

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You're welcome. I will lock this thread. If you need it re-opened, please send me a pm.

descriptionPlease help, coloruservice.exe was preventing shutdown, then a trojan was found - Page 1 EmptyRe: Please help, coloruservice.exe was preventing shutdown, then a trojan was found

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