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descriptionSlow machine response and malware  EmptySlow machine response and malware

more_horiz
A family member downloaded some sort of coupon garbage that had an attached toolbar and "Strongvault Online Backup" option.  I tried to remove everything that had installed, but ever since that time, when anything is right clicked the Strongvault residue / installer tries to open briefly and then closes.  Strongvault is still listed in the right click menu options too.

In general, it seems my computer is running more slowly since this occurred.  Any help appreciated.  Below are my logs (ran them last week, but havent had a chance to post until now):

AdwCleaner Log

# AdwCleaner v2.304 - Logfile created 07/10/2013 at 21:06:49
# Updated 03/07/2013 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : John R Twist - DELL-8300
# Boot Mode : Normal
# Running from : C:\Documents and Settings\John R Twist\My Documents\Downloads\adwcleaner(1).exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\Documents and Settings\John R Twist\Application Data\Mozilla\Firefox\Profiles\adirnwn8.default\bProtector_extensions.rdf
File Deleted : C:\Documents and Settings\John R Twist\Application Data\Mozilla\Firefox\Profiles\adirnwn8.default\bprotector_extensions.sqlite
File Deleted : C:\Documents and Settings\John R Twist\Application Data\Mozilla\Firefox\Profiles\adirnwn8.default\BrowserMngr_extensions.sqlite
File Deleted : C:\Documents and Settings\John R Twist\Application Data\Mozilla\Firefox\Profiles\adirnwn8.default\searchplugins\web-search.xml
File Deleted : C:\END
Folder Deleted : C:\Documents and Settings\All Users\Application Data\FreeRIP
Folder Deleted : C:\Documents and Settings\John R Twist\Local Settings\Application Data\Coupon Companion Plugin
Folder Deleted : C:\Documents and Settings\John R Twist\Local Settings\Application Data\PackageAware
Folder Deleted : C:\Documents and Settings\John R Twist\Local Settings\Application Data\Zoom_Downloader

***** [Registry] *****

Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKCU\Software\Crossrider
Key Deleted : HKCU\Software\DataMngr_Toolbar
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\DefaultTabBHO.DLL
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX.1
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{B00FE392-639D-4688-976E-A1BFF368CB96}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

-\\ Mozilla Firefox v15.0.1 (en-US)

File : C:\Documents and Settings\John R Twist\Application Data\Mozilla\Firefox\Profiles\adirnwn8.default\prefs.js

Deleted : user_pref("browser.search.selectedEngine", "Web Search");
Deleted : user_pref("keyword.URL", "hxxp://websearch.shopathome.com?user_id={287ea785-f85d-4ba0-8aae-b39d0b9a6[...]

*************************

AdwCleaner[S1].txt - [12152 octets] - [30/09/2012 09:19:17]
AdwCleaner[S2].txt - [2749 octets] - [10/07/2013 21:06:49]

########## EOF - C:\AdwCleaner[S2].txt - [2809 octets] ##########

mbam log
Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.07.15.06

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
John R Twist :: DELL-8300 [administrator]

Protection: Disabled

7/17/2013 8:08:30 PM
mbam-log-2013-07-17 (20-08-30).txt

Scan type: Full scan (C:\|D:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 393214
Time elapsed: 1 hour(s), 41 minute(s), 5 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

Security Check log

Results of screen317's Security Check version 0.99.68
Windows XP Service Pack 3 x86
Internet Explorer 8 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Symantec AntiVirus Corporate Edition
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
CCleaner
Java(TM) 6 Update 23
Java 7 Update 21
Java(TM) 6 Update 3
Java version out of Date!
Adobe Flash Player 11.7.700.224
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Firefox 15.0.1 Firefox out of Date!
````````Process Check: objlist.exe by Laurent````````
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Symantec AntiVirus DefWatch.exe
Symantec AntiVirus Rtvscan.exe
Malwarebytes' Anti-Malware mbamscheduler.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 17% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````


descriptionSlow machine response and malware  EmptyRe: Slow machine response and malware

more_horiz
Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Update Your Java (JRE)

Old versions of Java have vulnerabilities that malware can use to infect your system.


First Verify your Java Version

If there are any other version(s) installed then update now.

Get the new version (if needed)

If your version is out of date install the newest version of the Sun Java Runtime Environment.

Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Be sure to close ALL open web browsers before starting the installation.

Remove any old versions

1. Download JavaRa and unzip the file to your Desktop.
2. Open JavaRA.exe and choose Remove Older Versions
3. Once complete exit JavaRA.

Additional Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer.
*******************************************
Total Fragmentation on Drive C:: 17% Defragment your hard drive soon! (Do NOT defrag if SSD!)

This could cause some slowness. Please defrag soon. (SSD means Solid State Drive). If you need help with this, let me know.

Please download Junkware Removal Tool to your desktop.

Warning! Once the scan is complete JRT will shut down your browser with NO warning.

Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.

descriptionSlow machine response and malware  EmptyRe: Slow machine response and malware

more_horiz
thanks. I uninstalled Java and re-installed version 7u25. I then ran the verification for Java and it confirmed.

I also ran the JRT, the log is below:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.1.6 (07.17.2013:4)
OS: Microsoft Windows XP x86
Ran by John R Twist on Fri 07/19/2013 at 22:34:52.09
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\smessaging
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\performersoft llc
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{597b1823-7ff0-4cd3-8095-9d8cba514992}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{597b1823-7ff0-4cd3-8095-9d8cba514992}



~~~ Files

Successfully deleted: [File] C:\WINDOWS\tasks\ISP signup reminder 1.job
Successfully deleted: [File] C:\eula.1028.txt
Successfully deleted: [File] C:\eula.1031.txt
Successfully deleted: [File] C:\eula.1033.txt
Successfully deleted: [File] C:\eula.1036.txt
Successfully deleted: [File] C:\eula.1040.txt
Successfully deleted: [File] C:\eula.1041.txt
Successfully deleted: [File] C:\eula.1042.txt
Successfully deleted: [File] C:\eula.2052.txt
Successfully deleted: [File] C:\install.res.1028.dll
Successfully deleted: [File] C:\install.res.1031.dll
Successfully deleted: [File] C:\install.res.1033.dll
Successfully deleted: [File] C:\install.res.1036.dll
Successfully deleted: [File] C:\install.res.1040.dll
Successfully deleted: [File] C:\install.res.1041.dll
Successfully deleted: [File] C:\install.res.1042.dll
Successfully deleted: [File] C:\install.res.2052.dll
Successfully deleted: [File] C:\install.res.3082.dll



~~~ Folders

Successfully deleted: [Folder] "C:\Documents and Settings\All Users\application data\strongvault online backup"
Successfully deleted: [Folder] "C:\Documents and Settings\John R Twist\Local Settings\Application Data\strongvault online backup"
Successfully deleted: [Folder] "C:\Documents and Settings\John R Twist\Local Settings\Application Data\updater21804"
Successfully deleted: [Folder] "C:\WINDOWS\system32\ai_recyclebin"
Successfully deleted: [Folder] "C:\ai_recyclebin"



~~~ FireFox

Successfully deleted the following from C:\Documents and Settings\John R Twist\Application Data\mozilla\firefox\profiles\adirnwn8.default\prefs.js

user_pref("extensions.addon@defaulttab.com.install-event-fired", true);
user_pref("extensions.crossrider.bic", "13a0a4531af702ed8ef9bf813b46b9b5");
user_pref("extensions.defaulttab.active.affiliate", 2639);
user_pref("extensions.defaulttab.active.overridechromesearch", false);
user_pref("extensions.defaulttab.active.overridekeywordsearch", false);
user_pref("extensions.defaulttab.active.yw3i", "W3i_IA,206,0_0,Search,20120939,18175,0,0,0");
user_pref("extensions.defaulttab.browserID", "5F78AD159345938E6905E3920C5E2B68");
user_pref("extensions.defaulttab.firstrun", false);
user_pref("extensions.defaulttab.installedVersion", "1.4.2");
Emptied folder: C:\Documents and Settings\John R Twist\Application Data\mozilla\firefox\profiles\adirnwn8.default\minidumps [8 files]





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 07/19/2013 at 22:40:37.78
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

thanks again.

descriptionSlow machine response and malware  EmptyRe: Slow machine response and malware

more_horiz
oh man, looks like the strongvault is gone!

descriptionSlow machine response and malware  EmptyRe: Slow machine response and malware

more_horiz
Download Combofix from any of the links below, and save it to your DESKTOP.
If your version of Windows defaults to you download folder you will need to copy it to your desktop.

Link 1
Link 2
Link 3

To prevent your anti-virus application interfering with ComboFix we need to disable it. See here for a tutorial regarding how to do so if you are unsure.

  • Close any open windows and double click ComboFix.exe to run it.

    You will see the following image:

Slow machine response and malware  NSIS_disclaimer_ENG

Click I Agree to start the program.

ComboFix will then extract the necessary files and you will see this:

Slow machine response and malware  NSIS_extraction

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. This will not occur in Windows Vista and 7

It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

If you did not have it installed, you will see the prompt below. Choose YES.

Slow machine response and malware  RcAuto1

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Slow machine response and malware  Whatnext

Click on Yes, to continue scanning for malware.

When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).

Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.

descriptionSlow machine response and malware  EmptyRe: Slow machine response and malware

more_horiz
combofix log:

ComboFix 13-07-20.03 - John R Twist 07/21/2013 21:13:58.3.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.416 [GMT -4:00]
Running from: c:\documents and settings\John R Twist\My Documents\Downloads\ComboFix.exe
AV: Symantec AntiVirus Corporate Edition *Disabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
.
.
((((((((((((((((((((((((( Files Created from 2013-06-22 to 2013-07-22 )))))))))))))))))))))))))))))))
.
.
2013-07-20 02:34 . 2013-07-20 02:34 -------- d-----w- c:\windows\ERUNT
2013-07-20 02:28 . 2013-07-20 02:27 144896 ----a-w- c:\windows\system32\javacpl.cpl
2013-07-20 02:27 . 2013-07-20 02:27 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-07-11 03:24 . 2013-07-11 03:24 -------- d-----w- c:\documents and settings\John R Twist\Application Data\Malwarebytes
2013-07-11 03:23 . 2013-07-11 03:23 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2013-07-11 03:22 . 2013-07-11 03:23 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-07-11 03:22 . 2013-04-04 18:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-07-20 02:27 . 2012-11-21 23:41 867240 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-07-20 02:27 . 2011-01-13 00:45 789416 ----a-w- c:\windows\system32\deployJava1.dll
2013-06-12 12:48 . 2012-04-29 14:15 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-06-12 12:48 . 2011-07-06 21:46 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-06-08 03:55 . 2004-08-04 05:59 385024 ----a-w- c:\windows\system32\html.iec
2013-06-07 21:56 . 2002-08-29 10:00 920064 ----a-w- c:\windows\system32\wininet.dll
2013-06-07 21:56 . 2002-08-29 10:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2013-06-07 21:56 . 2002-08-29 10:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2013-06-04 07:23 . 2002-12-12 05:14 562688 ----a-w- c:\windows\system32\qedit.dll
2013-06-04 01:40 . 2002-08-29 10:00 1876736 ----a-w- c:\windows\system32\win32k.sys
2013-05-03 01:30 . 1980-01-01 05:00 2149888 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-05-03 00:38 . 1980-01-01 05:00 2028544 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-04-25 06:46 . 2002-08-29 10:00 868528 ----a-w- c:\windows\system32\wmvdmod.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SB Audigy 2 Startup Menu"="/L:ENG" [X]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 122880]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2003-02-21 315392]
"DVDSentry"="c:\windows\System32\DSentry.exe" [2002-08-14 28672]
"CTSysVol"="c:\program files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe" [2002-10-29 49152]
"CTDVDDet"="c:\program files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE" [2002-09-30 45056]
"CTHelper"="CTHELPER.EXE" [2003-02-20 28672]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"DwlClient"="c:\program files\Common Files\Dell\EUSW\Support.exe" [2002-12-13 225280]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2006-01-12 155648]
"TrueImageMonitor.exe"="c:\program files\Acronis\TrueImageHome\TrueImageMonitor.exe" [2007-10-31 2595616]
"AcronisTimounterMonitor"="c:\program files\Acronis\TrueImageHome\TimounterMonitor.exe" [2007-10-31 909208]
"Acronis Scheduler2 Service"="c:\program files\Common Files\Acronis\Schedule2\schedhlp.exe" [2007-10-31 140568]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-11-22 52840]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2006-12-20 125632]
"LELA"="c:\program files\Linksys\Linksys EasyLink Advisor\Linksys EasyLink Advisor.exe" [2008-05-01 131072]
"nmctxth"="c:\program files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2008-04-09 648504]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-07-31 38872]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2012-04-19 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-12-12 152544]
"DivXMediaServer"="c:\program files\DivX\DivX Media Server\DivXMediaServer.exe" [2013-01-30 450560]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2013-02-13 1263952]
"BATINDICATOR"="c:\program files\Hewlett-Packard\HP Keyboard\BATINDICATOR.exe" [2011-12-14 2068992]
"BATINDICATORHL"="c:\program files\Hewlett-Packard\HP Keyboard\BATINDICATOR_HIDList.exe" [2010-07-23 557056]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
hp psc 1000 series.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe [2012-10-7 147456]
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\BitTornado\\btdownloadgui.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Documents and Settings\\John R Twist\\My Documents\\Downloads\\uTorrent.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"67:UDP"= 67:UDP:DHCP Discovery Service
.
R2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [7/10/2013 11:23 PM 418376]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [7/10/2013 11:23 PM 701512]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [8/18/2012 3:38 PM 106656]
R3 MBAMProtector;MBAMProtector;c:\windows\SYSTEM32\DRIVERS\mbam.sys [7/10/2013 11:22 PM 22856]
S2 LinksysUpdater;Linksys Updater;c:\program files\Linksys\Linksys Updater\bin\LinksysUpdater.exe [4/18/2008 5:30 AM 204800]
S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [12/20/2006 2:29 PM 116928]
.
Contents of the 'Scheduled Tasks' folder
.
2013-07-22 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-29 12:48]
.
2003-07-24 c:\windows\Tasks\ISP signup reminder 1.job
- c:\windows\System32\OOBE\OOBEBALN.EXE [2002-08-29 00:12]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = 127.0.0.1;hxxp://localhost;*.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
FF - ProfilePath - c:\documents and settings\John R Twist\Application Data\Mozilla\Firefox\Profiles\adirnwn8.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: network.proxy.http - 61.172.249.94:80
FF - prefs.js: network.proxy.http_port - 80
FF - prefs.js: network.proxy.type - 4
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-LightScribe Control Panel - c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-07-21 21:24
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
DwlClient = c:\program files\Common Files\Dell\EUSW\Support.exe?l?e?s?\?D?e?l?l?\?E?U?S?W?\?S?u?p?p?o?r?t?.?e?x?e???X???@???H???x???????????????????H???P???? ?w? ?w)??p????????(????????U?w????????????0??????w, ?w?M?wW??w???w)??p????????x'@?????????X????????"@?e?????
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,ff,dd,3b,5c,cd,22,18,4b,a1,e5,1b,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,ff,dd,3b,5c,cd,22,18,4b,a1,e5,1b,\
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'lsass.exe'(1168)
c:\windows\system32\relog_ap.dll
.
- - - - - - - > 'explorer.exe'(1952)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
Completion time: 2013-07-21 21:30:06
ComboFix-quarantined-files.txt 2013-07-22 01:29
.
Pre-Run: 53,868,482,560 bytes free
Post-Run: 54,142,152,704 bytes free
.
- - End Of File - - CE6762B64CA67E521A20549CF915AFE3
8F558EB6672622401DA993E1E865C861

descriptionSlow machine response and malware  EmptyRe: Slow machine response and malware

more_horiz
P2P - I see you have P2P software installed on your machine. (uTorrent)We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It is certainly contributing to your current situation.

Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.

I would strongly recommend that you uninstall them, however that choice is up to you. If you choose to remove these programs, you can do so via Control Panel >> Add or Remove Programs.
*******************************************

  • Download RogueKiller on the desktop
  • Close all the running programs
  • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
  • Otherwise just double-click on RogueKiller.exe
  • Pre-scan will start. Let it finish.
  • Click on SCAN button.
  • A report (RKreport.txt) should open. Post its content in your next reply. (RKreport could also be found on your desktop)
  • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

descriptionSlow machine response and malware  EmptyRe: Slow machine response and malware

more_horiz
RogueKiller V8.6.3 [Jul 17 2013] by Tigzy
mail : tigzyRKgmailcom
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : John R Twist [Admin rights]
Mode : Scan -- Date : 07/21/2013 21:59:19
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 1 ¤¤¤
[HJ POL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 3 ¤¤¤
[FF][PROXY] adirnwn8.default : user_pref("network.proxy.hxxp", "61.172.249.94:80"); -> FOUND
[FF][PROXY] adirnwn8.default : user_pref("network.proxy.hxxp_port", 80); -> FOUND
[FF][PROXY] adirnwn8.default : user_pref("network.proxy.type", 4); -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤
[Address] SSDT[12] : NtAlertResumeThread @ 0x80637D82 -> HOOKED (Unknown @ 0x86939610)
[Address] SSDT[13] : NtAlertThread @ 0x80592C50 -> HOOKED (Unknown @ 0x869396D0)
[Address] SSDT[17] : NtAllocateVirtualMemory @ 0x80570DA7 -> HOOKED (Unknown @ 0x86914450)
[Address] SSDT[31] : NtConnectPort @ 0x80590E73 -> HOOKED (Unknown @ 0x868FC280)
[Address] SSDT[43] : NtCreateMutant @ 0x805840AD -> HOOKED (Unknown @ 0x868D8E88)
[Address] SSDT[53] : NtCreateThread @ 0x80584D59 -> HOOKED (Unknown @ 0x868E8878)
[Address] SSDT[83] : NtFreeVirtualMemory @ 0x805712A1 -> HOOKED (Unknown @ 0x86989070)
[Address] SSDT[89] : NtImpersonateAnonymousToken @ 0x8059AD1D -> HOOKED (Unknown @ 0x868D8F48)
[Address] SSDT[91] : NtImpersonateThread @ 0x805876DA -> HOOKED (Unknown @ 0x86939550)
[Address] SSDT[108] : NtMapViewOfSection @ 0x8057AC39 -> HOOKED (Unknown @ 0x86950700)
[Address] SSDT[114] : NtOpenEvent @ 0x80589D81 -> HOOKED (Unknown @ 0x868D8DC8)
[Address] SSDT[123] : NtOpenProcessToken @ 0x80578506 -> HOOKED (Unknown @ 0x8698A8E0)
[Address] SSDT[129] : NtOpenThreadToken @ 0x805746E2 -> HOOKED (Unknown @ 0x868E30C0)
[Address] SSDT[177] : NtQueryValueKey @ 0x80572F2A -> HOOKED (Unknown @ 0x8694D7B0)
[Address] SSDT[206] : NtResumeThread @ 0x805853D0 -> HOOKED (Unknown @ 0x868F82E0)
[Address] SSDT[213] : NtSetContextThread @ 0x806363E9 -> HOOKED (Unknown @ 0x868F19A0)
[Address] SSDT[228] : NtSetInformationProcess @ 0x80574B2F -> HOOKED (Unknown @ 0x86951DD0)
[Address] SSDT[229] : NtSetInformationThread @ 0x80576ACD -> HOOKED (Unknown @ 0x868F18E0)
[Address] SSDT[253] : NtSuspendProcess @ 0x80637CC7 -> HOOKED (Unknown @ 0x8694D6F0)
[Address] SSDT[254] : NtSuspendThread @ 0x80637BE3 -> HOOKED (Unknown @ 0x868E13D0)
[Address] SSDT[257] : NtTerminateProcess @ 0x8058E8D1 -> HOOKED (Unknown @ 0x8694D510)
[Address] SSDT[258] : NtTerminateThread @ 0x80584986 -> HOOKED (Unknown @ 0x868E1490)
[Address] SSDT[267] : NtUnmapViewOfSection @ 0x8057A7C1 -> HOOKED (Unknown @ 0x86951E90)
[Address] SSDT[277] : NtWriteVirtualMemory @ 0x8058760F -> HOOKED (Unknown @ 0x86989008)

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts


127.0.0.1 localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD3200JB-00KFA0 +++++
--- User ---
[MBR] 8c3507a69b18ada4d83fc168a6952fb1
[BSP] 89358db1836d0b4a242c99d66c95dd4e : Windows XP MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 80325 | Size: 305203 Mo
User = LL1 ... OK!
User = LL2 ... OK!

+++++ PhysicalDrive1: WDC WD3200JB-00KFA0 +++++
--- User ---
[MBR] 3a25be62a38f686715418cb4bab11c5c
[BSP] 59471c507666e158fde52666be757c99 : Windows Vista/7/8 MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 114439 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_07212013_215919.txt >>




descriptionSlow machine response and malware  EmptyRe: Slow machine response and malware

more_horiz
Please run RogueKiller again and delete those items.

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan

•Click the Slow machine response and malware  EsetOnline button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • Click on Slow machine response and malware  EsetSmartInstall to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the Slow machine response and malware  EsetSmartInstallDesktopIcon-1 icon on your desktop.

•Check Slow machine response and malware  EsetAcceptTerms
•Click the Slow machine response and malware  EsetStart button.
•Accept any security warnings from your browser.

  • Leave the check mark next to Remove found threats.

•Check Slow machine response and malware  EsetScanArchives
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push Slow machine response and malware  EsetListThreats
•Push Slow machine response and malware  EsetExport, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the Slow machine response and malware  EsetBack button.
•Push Slow machine response and malware  EsetFinish
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

descriptionSlow machine response and malware  EmptyRe: Slow machine response and malware

more_horiz
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1097\A0092002.exe a variant of MSIL/Adware.StrongVault.A application cleaned by deleting - quarantined

descriptionSlow machine response and malware  EmptyRe: Slow machine response and malware

more_horiz
How's your computer running now? Any other issues before we clean up?

descriptionSlow machine response and malware  EmptyRe: Slow machine response and malware

more_horiz
seems better so far, thanks so much for the help. So happy to see that StrongVault BS gone.

descriptionSlow machine response and malware  EmptyRe: Slow machine response and malware

more_horiz
Download this program and run it Uninstall ComboFix .It will remove ComboFix for you.

Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.

Slow machine response and malware  Diskcleanup2

Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.

Slow machine response and malware  Diskcleanup

This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
**********************************************
Go to Microsoft Windows Update and get all critical updates.

----------

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!

descriptionSlow machine response and malware  EmptyRe: Slow machine response and malware

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