no secure mode

Hi there. It all appears to be good, so we will finish up to make sure your computer is protected from malware in the future.

Clean up System Restore

Now, to get you off to a clean start, we will be creating a new Restore Point, then clearing the old ones to make sure you do not get reinfected, in case you need to "restore back."

To manually create a new Restore Point

• Go to Control Panel and select System and Maintenance
  
• Select System
  
• On the left select Advance System Settings and accept the warning if you get one
  
• Select System Protection Tab
  
• Select Create at the bottom
  
• Type in a name I.e. Clean
  
• Select Create
  

Remove tools, temp files, old Restore Points

Please run OTL

• Under the Custom Scans/Fixes box at the bottom, copy and paste in the following:
  
  

  :files
  ipconfig /flushdns /c
  
  :commands
  [CLEARALLRESTOREPOINTS]
  [emptyflash]
  [emptytemp]
  [emptyjava]
  [reboot]

  
  
  
• Then click the Run Fix button at the top.
  
• Note: The fix for OTL sometimes hides your Desktop and Start menu so the cleanup can be completed. Do not be alerted, as this is normal.
  
• It may open a log for you, but I don't need that.

To remove all of the tools we used and the files and folders they created do the following:
Double click OTL.exe.

• Click the CleanUp button.
  
• Select Yes when the "Begin cleanup Process?" prompt appears.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes.
  

Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.


Security Check

Please download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.

• Save it to your Desktop.
  
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

here is the log of security check

Results of screen317's Security Check version 0.99.56
Windows Vista Service Pack 2 x86 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
CCleaner
Java 7 Update 6
Java version out of Date!
Adobe Reader 9 Adobe Reader out of Date!
Google Chrome 21.0.1180.83
Google Chrome 21.0.1180.89
Google Chrome 22.0.1229.79
Google Chrome 22.0.1229.92
Google Chrome 22.0.1229.94
Google Chrome 23.0.1271.64
Google Chrome 23.0.1271.91
Google Chrome 23.0.1271.95
Google Chrome 23.0.1271.97
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: %
````````````````````End of Log``````````````````````

it says that i dont have an antivirus, but microsoft security essentials is not an antivirus?

well thanks again for all the asistance with this issue, pretty glad that there are people willing to help the less expirienced .

I will like to make a donation but dont know how...(I live in colombia and im pretty hesitant about making online transactions with credit cards).

Thanx Again,
Jairo

It doesn't show the antivirus because the tool is buggy in trying to find what antivirus is running. It attempts to check the WMI for reporting information, but some antivirus tools do not report info to the WMI. Therefore, it will not list it as an antivirus, but it is good enough to have. MSE should be fine!

Java Update!

Please download the newest version of Java from Java.com.

Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs (Programs and Features in Vista/7).
Search in the list for all previous installed versions of Java. (J2SE Runtime Environment). Please uninstall/remove each of them.

Once old versions are gone, please install the newest version.

Read more about Java exploit problems


Adobe Reader Update!

Please download the newest version of Adobe Acrobat Reader from Adobe.com

Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs (Programs and Features in Vista/7).
Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them.

Once old versions are gone, please install the newest version.


Personal Tips on Preventing Malware

See this page for more info about malware and prevention.


As for the donation, see the donation/contribution link in my signature. You can pay via PayPal, which is a very secure protecting way to send a donation. It will encrypt your credit card data so no one has any access to it, then when you go to make a donation, it connects straight to your bank to make the transaction complete. It's very simple to do. If you need anymore help, let me know.