Kaspersky GetSystemInfo Scan
Please download the latest version of Kaspersky GetSystemInfo (GSI) from Kaspersky and save it to your Desktop.
Note: please close all other applications running on your system.
Double click GetSystemInfo.exe to open it. It will display an agreement. Click on I Agree to continue.
Click the Settings button.
Set the slider to Maximum.
IMPORTANT! Then, click Customize - choose Driver / Ports tab and uncheck Scan Ports.
On the General tab, make sure all of the boxes are checked.
On the Misc tab, make sure all the checkboxes are checked.
Then, click OK on the windows that you launched.
Click Create Report to run it.
It will begin scanning.
It will create a zip folder called GetSystemInfo_XXXXXXXXXXXXXX.zip on your Desktop.
It should automatically upload it to http://www.getsysteminfo.com. If it does not, then please submit it manually by going to the site and doing the upload process.
It will redirect to a page, where it will provide a sharing URL for specialists. Copy and paste the url of the GSI Parser report in your next reply.
Please download the latest version of Kaspersky GetSystemInfo (GSI) from Kaspersky and save it to your Desktop.
Note: please close all other applications running on your system.
Double click GetSystemInfo.exe to open it. It will display an agreement. Click on I Agree to continue.
Click the Settings button.
Set the slider to Maximum.
IMPORTANT! Then, click Customize - choose Driver / Ports tab and uncheck Scan Ports.
On the General tab, make sure all of the boxes are checked.
On the Misc tab, make sure all the checkboxes are checked.
Then, click OK on the windows that you launched.
Click Create Report to run it.
It will begin scanning.
It will create a zip folder called GetSystemInfo_XXXXXXXXXXXXXX.zip on your Desktop.
It should automatically upload it to http://www.getsysteminfo.com. If it does not, then please submit it manually by going to the site and doing the upload process.
It will redirect to a page, where it will provide a sharing URL for specialists. Copy and paste the url of the GSI Parser report in your next reply.