Can't open most if not all programs!

how many more do we have to do?

it didnt work...

Hello spartan117d7.

how many more do we have to do?

At this stage, I haven't found the cause of your issues in any logs that you have provided so far.

Please run a free online scan with the ESET Online Scanner.
Note: You will need to use Internet Explorer for this scan

.

• Tick the box next to YES, I accept the Terms of Use.
  
• Click Start.
  
• When asked, allow the ActiveX control to install.
  
• Click Start.
  
• Make sure that the options Remove found threats and the option Scan unwanted applications is checked.
  
• Click Scan (This scan can take several hours, so please be patient).
  
• Once the scan is completed, you may close the window.
  
• Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt.
  
• Copy and paste that log as a reply to this topic.

ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=c523140e71f98e4e8e9a6df55d79c594
# end=finished
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2012-11-05 04:19:39
# local_time=2012-11-04 08:19:39 (-0800, Pacific Standard Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode=5121 16777213 100 75 0 4670426 0 0
# compatibility_mode=5893 16776574 100 94 0 103620630 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=245054
# found=2
# cleaned=2
# scan_time=11999
C:\Program Files (x86)\SSearch\InternetSearch\content\sudoku.js Win32/StartSearcher application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Users\SupermanDan\Favorites\Downloads\Extras\Dxtory 2.0.114 Licensed Cracked[A4]\Dxtory 2.0.114 Licensed Cracked[A4]\Dxtory License Cracked.exe a variant of Win32/Packed.Enigma.AAF trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

Hey spartan117d7.

• Please download RogueKiller and save it on your Desktop.
  
• Quit all programs.
  
• Start RogueKiller.exe.
  
• Wait until Prescan has finished ...
  
• Click on Scan.
  

• Wait for the end of the scan.
  
• The report has been created on the Desktop.
  
• Click on the Delete button.
  

• The report has been created on the Desktop.
  

• Next click on the ShortcutsFix
  
  
  
• The report has been created on the Desktop.
  

Please post:

All RKreport.txt text files located on your Desktop.

=====

Also, please download Windows Repair (all in one) from this site.

Install the program then run it.

Go to Step 2 and allow it to run CheckDisk by clicking on Do It button:





Once that is done then go to Step 3 and allow it to run System File Check by clicking on Do It button:




Go to Step 4 and under "System Restore" click on Create button:




Go to Start Repairs tab and click Start button.




Please ensure that ONLY items seen in the image below are ticked as indicated (they're all checked by default):



Click on box next to the Restart System when Finished. Then click on Start.

=====

In your reply please post the contents of both logs.

RogueKiller V8.2.2 [11/03/2012] by Tigzy
mail: tigzyRKgmailcom
Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website: http://tigzy.geekstogo.com/roguekiller.php
Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : SupermanDan [Admin rights]
Mode : Scan -- Date : 11/05/2012 13:39:54

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 18 ¤¤¤
[RUN][SUSP PATH] HKCU\[...]\Run : Video Library (C:\windows\system32\rundll32.exe C:\Users\SUPERM~1\AppData\Local\Temp\Rpcqt.dll,Sets) -> FOUND
[RUN][HJNAME] HKCU\[...]\Run : HKCU (C:\Users\SupermanDan\AppData\Roaming\WinDir\Svchost.exe) -> FOUND
[RUN][SUSP PATH] HKUS\S-1-5-21-919751490-1943855063-451272715-1000[...]\Run : Video Library (C:\windows\system32\rundll32.exe C:\Users\SUPERM~1\AppData\Local\Temp\Rpcqt.dll,Sets) -> FOUND
[RUN][HJNAME] HKUS\S-1-5-21-919751490-1943855063-451272715-1000[...]\Run : HKCU (C:\Users\SupermanDan\AppData\Roaming\WinDir\Svchost.exe) -> FOUND
[TASK][SUSP PATH] {097781AB-BA09-41E7-AF48-A9E658A21FB6} : C:\windows\system32\pcalua.exe -a C:\Users\SupermanDan\AppData\Local\Temp\Temp1_InstallerR12.043DEMO.zip\setup.exe -> FOUND
[TASK][SUSP PATH] {3B87A820-32E2-4528-97A6-610C422925C8} : C:\Users\SupermanDan\Desktop\Cinema 4d studio r12\Cinema 4d studio r12\CINEMA 4D 64 Bit.exe -> FOUND
[TASK][SUSP PATH] {611D6862-B025-4F98-B655-463399F9D58E} : C:\windows\system32\pcalua.exe -a C:\Users\SupermanDan\Desktop\glview211.exe -d C:\Users\SupermanDan\Desktop -> FOUND
[TASK][SUSP PATH] {75979F44-1BDC-448B-B2D2-097603AEDF42} : C:\windows\system32\pcalua.exe -a C:\Users\SupermanDan\Desktop\visual\ool\setup.exe -d C:\Users\SupermanDan\Desktop\visual\ool -> FOUND
[STARTUP][SUSP PATH] Best Buy pc app.lnk @Default : C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe -> FOUND
[STARTUP][SUSP PATH] Best Buy pc app.lnk @Default User : C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe -> FOUND
[HJPOL] HKLM\[...]\System : DisableTaskMgr (0) -> FOUND
[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND
[HJPOL] HKLM\[...]\Wow6432Node\System : DisableTaskMgr (0) -> FOUND
[HJPOL] HKLM\[...]\Wow6432Node\System : DisableRegistryTools (0) -> FOUND
[HJ] HKLM\[...]\Wow6432Node\System : ConsentPromptBehaviorAdmin (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\windows\system32\drivers\etc\hosts



¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD6400BPVT-75HXZT1 +++++
--- User ---
[MBR] c85f5d5761c02ef52504a2092c0c5d91
[BSP] 0290ccc3f5ab152d03e643a821ecdfc7 : Windows 7 MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 15000 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30926848 | Size: 595378 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[1]_S_11052012_02d1339.txt >>
RKreport[1]_S_11052012_02d1339.txt


RogueKiller V8.2.2 [11/03/2012] by Tigzy
mail: tigzyRKgmailcom
Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website: http://tigzy.geekstogo.com/roguekiller.php
Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : SupermanDan [Admin rights]
Mode : Remove -- Date : 11/05/2012 13:46:31

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 12 ¤¤¤
[RUN][SUSP PATH] HKCU\[...]\Run : Video Library (C:\windows\system32\rundll32.exe C:\Users\SUPERM~1\AppData\Local\Temp\Rpcqt.dll,Sets) -> DELETED
[RUN][HJNAME] HKCU\[...]\Run : HKCU (C:\Users\SupermanDan\AppData\Roaming\WinDir\Svchost.exe) -> DELETED
[TASK][SUSP PATH] {097781AB-BA09-41E7-AF48-A9E658A21FB6} : C:\windows\system32\pcalua.exe -a C:\Users\SupermanDan\AppData\Local\Temp\Temp1_InstallerR12.043DEMO.zip\setup.exe -> DELETED
[TASK][SUSP PATH] {3B87A820-32E2-4528-97A6-610C422925C8} : C:\Users\SupermanDan\Desktop\Cinema 4d studio r12\Cinema 4d studio r12\CINEMA 4D 64 Bit.exe -> DELETED
[TASK][SUSP PATH] {611D6862-B025-4F98-B655-463399F9D58E} : C:\windows\system32\pcalua.exe -a C:\Users\SupermanDan\Desktop\glview211.exe -d C:\Users\SupermanDan\Desktop -> DELETED
[TASK][SUSP PATH] {75979F44-1BDC-448B-B2D2-097603AEDF42} : C:\windows\system32\pcalua.exe -a C:\Users\SupermanDan\Desktop\visual\ool\setup.exe -d C:\Users\SupermanDan\Desktop\visual\ool -> DELETED
[STARTUP][SUSP PATH] Best Buy pc app.lnk @Default : C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe -> DELETED
[HJPOL] HKLM\[...]\System : DisableTaskMgr (0) -> DELETED
[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> REPLACED (2)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\windows\system32\drivers\etc\hosts



¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD6400BPVT-75HXZT1 +++++
--- User ---
[MBR] c85f5d5761c02ef52504a2092c0c5d91
[BSP] 0290ccc3f5ab152d03e643a821ecdfc7 : Windows 7 MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 15000 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30926848 | Size: 595378 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_11052012_02d1346.txt >>
RKreport[1]_S_11052012_02d1339.txt ; RKreport[2]_D_11052012_02d1346.txt



RogueKiller V8.2.2 [11/03/2012] by Tigzy
mail: tigzyRKgmailcom
Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website: http://tigzy.geekstogo.com/roguekiller.php
Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : SupermanDan [Admin rights]
Mode : Shortcuts HJfix -- Date : 11/05/2012 13:49:08

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ File attributes restored: ¤¤¤
Desktop: Success 4 / Fail 0
Quick launch: Success 1 / Fail 0
Programs: Success 10 / Fail 0
Start menu: Success 1 / Fail 0
User folder: Success 103 / Fail 0
My documents: Success 3 / Fail 3
My favorites: Success 1382 / Fail 0
My pictures: Success 1382 / Fail 0
My music: Success 1616 / Fail 0
My videos: Success 4 / Fail 0
Local drives: Success 127 / Fail 0
Backup: [NOT FOUND]

Drives:
[C:] \Device\HarddiskVolume3 -- 0x3 --> Restored
[D:] \Device\CdRom0 -- 0x5 --> Skipped
[E:] \Device\SCDEmu\SCDEmuCd0 -- 0x5 --> Skipped

Finished : << RKreport[3]_SC_11052012_02d1349.txt >>
RKreport[1]_S_11052012_02d1339.txt ; RKreport[2]_D_11052012_02d1346.txt ; RKreport[3]_SC_11052012_02d1349.txt

Howdy spartan117d7.

• Please re-run RogueKiller.
  
• Click on the Delete button.
  
• The report has been created on the Desktop. Please post it in your reply.

What issues remain on your computer?

RogueKiller V8.2.2 [11/03/2012] by Tigzy
mail: tigzyRKgmailcom
Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website: http://tigzy.geekstogo.com/roguekiller.php
Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : SupermanDan [Admin rights]
Mode : Scan -- Date : 11/06/2012 20:05:39

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\windows\system32\drivers\etc\hosts



¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD6400BPVT-75HXZT1 +++++
--- User ---
[MBR] c85f5d5761c02ef52504a2092c0c5d91
[BSP] 0290ccc3f5ab152d03e643a821ecdfc7 : Windows 7 MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 15000 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30926848 | Size: 595378 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[1]_S_11062012_02d2005.txt >>
RKreport[1]_S_11062012_02d2005.txt


RogueKiller V8.2.2 [11/03/2012] by Tigzy
mail: tigzyRKgmailcom
Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website: http://tigzy.geekstogo.com/roguekiller.php
Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : SupermanDan [Admin rights]
Mode : Remove -- Date : 11/06/2012 20:22:15

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\windows\system32\drivers\etc\hosts



¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD6400BPVT-75HXZT1 +++++
--- User ---
[MBR] c85f5d5761c02ef52504a2092c0c5d91
[BSP] 0290ccc3f5ab152d03e643a821ecdfc7 : Windows 7 MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 15000 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30926848 | Size: 595378 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_11062012_02d2022.txt >>
RKreport[1]_S_11062012_02d2005.txt ; RKreport[2]_D_11062012_02d2022.txt

Hey spartan 117d7,

What issues remain on your computer?

i am still getting errors like programs stop working or program files not found so error report sent to some file

Hello spartan117d7.

Please visit the following site and follow the instructions to run the Windows Check Disk:

http://www.howtogeek.com/howto/windows-vista/guide-to-using-check-disk-in-windows-vista/

After running Check Disk please see if the issues remain.

still wont find files and open .exe files. i think ill take it to get checked out.

Thank you so much for all your help

Hey spartan117d7,

Your computer is clean! Now please follow these recommendations to help you stay safe online and prevent malware in the future.

Software Recommendations:


Antispyware Programs:
On top of antivirus protection antispyware programs help protect against spyware and adware.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from installing on your computer may be found here.


Firewalls:

I recommend installing a software firewall to further boost your computer security. The below firewalls provide free versions:

• COMODO
  
• Online Armor
  
• Outpost

Please visit this tutorial for further information on firewalls.

Please keep these programs up-to-date. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning antispyware program at a time. Passive protectors, like SpywareBlaster, can be run with any of them.


An Alternative Internet Browser:

I strongly recommend using an alternate browser. Mozilla's Firefox browser is an excellent option. In addition to offering greater security than Internet Explorer, it also has a fantastic popup blocker and add-ons, like Adblock Plus, NoScript and Web of Trust. Google Chrome or Opera are other decent alternatives.


General Security Recommendations:

Update your programs on a regular basis to stay safe and secure.

Updating Windows regularly ensures you keep your computer safe with the latest system improvements and fixes. Please enable Automatic Updates under Start > Control Panel > Automatic Updates to ensure your Windows updates regularly. This is extremely important in ensuring you remain protected against vulnerabilities and infections.

Please be aware of rogue and scareware programs as they can compromise your security. Please go here for more information or ask at a security forum like the GeekPolice.


For further information please read these security articles:

Preventing Malware
So how did I get infected?
Staying safe on the Internet

Thank you for choosing GeekPolice. Please see this page if you would like to leave feedback or contribute to our site. Do you have any more questions?